5-Star HotelSituated on Viareggio's main promenade, just 50 meters from the beach, this 5-star design hotel is affiliated with Relais & Châteaux. It features a Michelin-starred restaurant, Lunasia, and blends contemporary design with cosmopolitan charm. The hotel offers stylish rooms and suites, providing a luxurious experience in the heart of Viareggio's Art Nouveau district.
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Summary of reviews related to the '5 Star' categoryVisitors to Hotel Plaza e de Russie - Relais & Châteaux often express that the establishment does not meet the standards expected of a five-star hotel. Guests frequently highlight that the amenities and services fall short of such a prestigious rating. The breakfast, while satisfactory, does not align with the expectations set by the price and supposed luxury status. Many feel the overall quality is average, and contrasts sharply with the property's affiliation with the renowned Relais & Châteaux group. Several guests have faced challenges with customer service, notably inflexibility regarding reservations made through third-party booking sites. Overall, the recurring sentiment is that the hotel does not deliver the luxury experience typically associated with a five-star designation.
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