Layla Tulum - Adults Only is a highly recommended hotel located in the heart of Tulum center, making it a great spot to explore the city. The hotel is surrounded by an array of restaurants, bars and shops, giving guests everything they need within close proximity. The hotel offers a variety of bed sizes, including comfortable and huge beds that received high praise from guests. The rooftop pool is a stunning gem in the hotel's crown, providing an incredible setting for downtime. The hotel's cleanliness, modern decor and location all add to the overall positive experience. The staff, led by the lovely Elena, provide exceptional service and make you feel welcome every step of the way. The hotel is perfect for couples with an intimate atmosphere that makes it ideal for special occasions such as honeymoons. Overall, Layla Tulum - Adults Only is a luxurious and romantic experience that will leave guests feeling pampered and in love.
Overall, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is a top-notch hotel that provides guests with exceptional facilities and services. The luxurious atmosphere, friendly and professional staff, high-quality food and beautifully-decorated rooms make for a truly relaxing and enjoyable vacation. The hotel's restaurants are all rated 5 stars and the pizza place near the pool is a must-try for foodies. While the hotel may be pricier than other options in the area, it's worth every penny for the five-star stay. Cancun visitors looking for the best all-inclusive resort in the hotel zone should definitely consider Breathless Cancun Soul Resort & Spa.
This all-inclusive resort boasts a privileged location right in front of a large sandy beach, providing the most luxurious getaway for adult guests only. Guests can enjoy fine dining options at the restaurant, rejuvenate their body and mind at the spa, relax at the infinity pool with a drink and thoroughly enjoy the serenity of their surroundings.
Summary of reviews
Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is a luxurious resort that exceeds expectations in terms of service, amenities and overall experience. The resort is considered the best in Cancun and one of the best in the world. The stunning beach and pool views along with the exceptional staff make guests feel like royalty. The restaurants offer unparalleled quality and the resort adds personal touches to make guests feel special. Although the spa is expensive, the resort is clean, beautiful and entertaining with a fun atmosphere and no children. Overall, Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is a truly exceptional resort that offers an amazing experience for guests. We loved every aspect of our stay and even became members to stay here again.
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
The Live Aqua Boutique Resort is an all inclusive boutique hotel located in the heart of Playa Del Carmen. Whether you visit with friends or your significant other, this hotel will offer you the most luxurious service, including high end cuisine, spa facilities and much more.
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has garnered a favorable reputation among its guests with many praises highlighting its key features and amenities. The hotel’s location is particularly celebrated for its exceptional convenience in Playa del Carmen, situated close to both the beach and vibrant Fifth Avenue, offering easy access to restaurants, shops and nightlife. The rooftop terrace provides stunning views, blending tranquility with accessibility and making it a prime spot for relaxation and exploration without long commutes.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
An adult-only hotel in Playa del Carmen with a unique, edgy, trendy and distinctive concept. It has 63 rooms and suites divided in different categories in order to suit the guests' particular needs.
IT Boutique Hotel & Restaurant enjoys a prime location in Playa del Carmen, offering a balance of centrality and tranquility. Guests appreciate its proximity to Fifth Avenue and the beach, which allows for easy access to shopping, restaurants, bars and beach clubs without the noise typically associated with the city's heart. The hotel's setting in a quieter part of town ensures restful nights.
The breakfast at the hotel garners praise for its delicious and fresh offerings, especially the variety of egg dishes and healthy options. However, some guests feel the selection is limited and repetitive with a need for more beverage inclusivity and an earlier service start time. Dinner experiences are mostly positive, highlighted by good food quality and a pleasant atmosphere, enhanced by live jazz several times a week, although some find the menu limited and food expensive.
Guests consistently commend the rooms' comfort and spaciousness, highlighting the large king-sized beds, clean and modern décor and amenities such as balconies, air conditioning, minibars and TVs. Some guests have mentioned minor issues with storage space and occasional problems with insulation and the safe. Overall, the rooms provide a high level of comfort and value.
Cleanliness at IT Boutique Hotel & Restaurant is generally well-regarded with many guests noting spotless and well-maintained rooms and facilities. Some mixed reviews mention inadequate bathroom cleaning, but the overall effort in maintaining hygiene is appreciated.
The staff receives high praise for their friendliness and assistance, significantly enhancing guests' experiences. Notable mentions of staff members, like José and Ivan, underline the team's professionalism and hospitality.
Wi-Fi remains a common point of frustration for guests, often described as unstable and poor, particularly in individual rooms and pool areas. Despite this, the rooftop pools are a highlight, offering stunning views and a pleasant, clean atmosphere. Although somewhat small, they provide a great spot for relaxation.
The hotel's proximity to the beach, coupled with free access to the Martina Beach Club, makes it ideal for beachgoers. Guests also appreciate the secure underground parking, which, despite being small, is convenient and free.
The comfortable beds are frequently highlighted as a standout feature, ensuring a pleasant night's sleep. However, while the hotel is advertised as a 5-star establishment, many guests feel it aligns more with a 3 to 4-star rating, citing limited breakfast options and minor maintenance issues. Overall, the hotel offers a charming and pleasant stay but may benefit from meeting higher guests' expectations associated with a 5-star rating.
'Nomads Hotel & Rooftop Pool Cancun' has garnered numerous positive reviews across various categories, underscoring its appeal to travelers:
**Location:** The hostel's central location in Cancun is frequently praised by guests, who appreciate its proximity to the ADO bus terminal, making it an easy choice for those relying on public transportation. The vicinity offers a rich array of essential amenities, including supermarkets, restaurants and pharmacies, all within walking distance. Guests find it convenient for sightseeing with quick access to local attractions and popular beaches. The lively atmosphere infused with street food vendors, bars and shops also allows for an immersive cultural experience.
**Breakfast:** The on-site café and restaurant offer a variety of tasty and healthy breakfast options, which many guests find delicious and convenient, particularly before tours or early flights. Though some feel the breakfast is overpriced and not always included in the room rate, the overall sentiment is positive towards the quality and taste of the offerings.
**Dinner:** Dining at the hostel receives commendations for its delicious tacos, hamburgers and breakfasts, especially at the rooftop restaurant. The ambiance and quality of the food, including great cocktails, add to the guest experience, despite some higher prices and a lack of vegetarian options. Conversely, the adjacent restaurant by the reception is often criticized for poor quality and service.
**Rooms:** Guests generally find the rooms to be spacious, modern and clean with amenities like air conditioning, private bathrooms and beds equipped with privacy curtains. The décor is noted as stylish and functional. However, occasional issues with noise from the bar and limited natural light are mentioned. Despite these drawbacks, the comfort and cleanliness of the rooms contribute positively to the overall experience.
**Cleanliness:** The hostel is consistently characterized as exceptionally clean. Both rooms and common areas, including the kitchen and pool, are well-maintained. The high standard of cleanliness significantly enhances the comfort and appeal for guests.
**Staff:** The staff frequently earn high marks for their friendliness and helpfulness, contributing significantly to the positive atmosphere. Specific staff members often receive praise for their exceptional service. Despite occasional reports of less friendly interactions, the overall sentiment is one of warm and welcoming service.
**Free Wi-Fi:** Wi-Fi is generally reliable in public areas and the co-working spaces, making it suitable for remote work and streaming. However, connectivity may be weak in certain spots within the rooms, which can be an inconvenience for some users.
**Pool:** The rooftop pool is a standout feature, praised for its ambiance and social setting. Despite its small size and occasional maintenance issues, it remains a popular spot for relaxation. The downstairs pool also provides a pleasant space for unwinding.
**Beds:** The beds are often noted for their comfort and practical features, such as privacy curtains and individual reading lamps. Some guests, however, found the beds too small or the mattresses uncomfortable, indicating a mixed experience in this regard.
**Four-Star Quality:** The hostel features, including its private rooms, bar and rooftop pool, elevate it to a level comparable to a four-star hotel. Although some guests find the pricing on the higher side for a hostel, the amenities and cleanliness exceed expectations, making it a valued establishment.
Overall, 'Nomads Hotel & Rooftop Pool Cancun' delivers a comfortable and convenient stay with a strong focus on cleanliness, modern amenities and friendly service, making it a favored choice for travelers in Cancun.
Infinity Suites is a luxury hotel located in a quiet area close to central Tulum and some beautiful beaches. The rooftop pool is a standout feature, offering panoramic views of the city. The staff consistently receives rave reviews for their helpfulness and friendliness with Adrian and Estephania standing out. The rooms are generally clean, spacious and well-decorated with modern amenities and comfortable beds. Some guests reported issues with cleanliness, humidity and noise from appliances, but overall, guests enjoyed the comfortable and well-equipped place to stay. While a car is recommended to get around, bikes are available for a short ride into town. The hotel's location is safe with shopping and cafes within close proximity. The wifi is great and guests appreciate the security and free parking.
Senses Quinta Avenida Hotel By Artisan is praised for its outstanding location right on the vibrant Fifth Avenue, making it a prime choice for travelers seeking convenience and easy access to restaurants, shops, and entertainment. Guests appreciate the comfortable and clean rooms, noting their spaciousness and value, especially given the hotel's reasonable pricing and central position. The staff are frequently commended for their friendliness and attentiveness, which greatly enhances the overall guest experience.
While the breakfast offering, located at a nearby bar, adds a unique touch, some guests have noted logistical issues, such as timing discrepancies and the solicitation of tips, but the surrounding area compensates with numerous dining alternatives. The beds are often described as incredibly comfortable, contributing to a restful stay, despite occasional mentions of older mattresses and less comfortable pillows.
Cleanliness receives mixed feedback, with the pleasant aroma of the hotel and tidy rooms being lauded, although some common areas and facilities like the jacuzzi and lobby furniture have been flagged for needing better maintenance. Overall, despite a few areas for improvement, the excellent location, comfortable accommodations, and dedicated staff make Senses Quinta Avenida Hotel By Artisan a favored choice for visitors to the area.
The Hyatt Centric Playa del Carmen - Downtown House & Beach House garners strong positive reviews for its prime location, nestled in the heart of the bustling Fifth Avenue, allowing guests to immerse themselves in local life while enjoying easy access to top attractions, restaurants, bars, and the beach. The hotel's tranquility amidst vibrancy is complemented by spacious, stylish, and impeccably clean rooms that provide comfort and modern amenities, ensuring a delightful stay.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
Ocean Zen Suites on 5th Avenue - Adults Only successfully combines tranquility and accessibility in a serene Playa del Carmen location. Nestled on the quieter side of town, this adults-only retreat offers peaceful nights while still providing easy access to the vibrant attractions of 5th Avenue. With just a five-minute stroll to the beach, including the hidden Secret Beach, guests can immerse themselves in an idyllic environment surrounded by undeveloped forest areas.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.