7,258,491 hotelsin 60 categories
Family Friendly, 5-Star Hotels in Quintana Roo
200+ HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
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Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
Categories
Family
5 Star
Beachfront
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Summary of reviews
Sandos Playacar All Inclusive has received largely positive feedback, making it a favorable choice among travelers seeking a Mexican getaway. Located near Playa del Carmen's center and situated right on the beach, the resort offers convenience and scenic beauty. Guests particularly enjoy the well-maintained surroundings and the vibrant local neighborhood. The beach itself is praised for its cleanliness and direct access, despite some minor seaweed issues. Additionally, the hotel's various pools and facilities enhance the guest experience, although some areas are a bit far from the main amenities.
The breakfast buffet at Sandos Playacar is appreciated for its variety and fresh offerings, like mangoes and pineapples. While the food quality can sometimes be inconsistent and options repetitive, the service is generally well-regarded. The dinner options also receive favorable feedback, especially the Italian, French and Mexican restaurants, though securing reservations can be challenging. Despite occasional inconsistencies in meal quality, the overall dining experience remains enjoyable.
Guests find the rooms to be spacious and comfortable, particularly the family rooms. Most rooms are described as clean and well-designed, though some show signs of wear and could benefit from updates and better maintenance. Despite a few cleanliness concerns, the majority of guests have a positive view of the resort's cleanliness, supported by well-maintained common areas and beach.
The resort staff are praised for their friendliness and helpfulness, contributing significantly to the enjoyable stays of many guests. However, there are occasional criticisms regarding staff availability and service consistency, particularly in the themed restaurants. Despite this, the overall service quality is seen as a strong point.
WiFi connectivity at the resort receives mixed reviews. While common areas have good coverage, connectivity in rooms can be unreliable and intermittent, impacting guest satisfaction. The pool areas are another highlight with well-maintained and beautiful settings. The children's pool with slides is especially loved by families, although some guests find the main pools basic and occasionally unpleasantly scented.
The beach remains a standout feature with its beauty, cleanliness and well-maintained state. It's particularly favored by families with children, who also appreciate the family-friendly atmosphere, kids' club and various activities tailored for younger guests. The spacious family rooms and designated family zones further enhance the vacation experience for families.
While there are mixed opinions on the beds with some guests experiencing discomfort due to old mattresses and others finding them very comfortable, overall room comfort is generally commended. Guests in the family and adult sections specifically note the ample space and comfort, contributing to a pleasant stay.
In conclusion, Sandos Playacar All Inclusive offers a beautiful location, a variety of amenities and dining options, friendly staff and a family-friendly atmosphere, making it a strong choice for a balanced and enjoyable vacation. Improvements in room maintenance, WiFi connectivity and food quality consistency would further elevate the guest experience.
The breakfast buffet at Sandos Playacar is appreciated for its variety and fresh offerings, like mangoes and pineapples. While the food quality can sometimes be inconsistent and options repetitive, the service is generally well-regarded. The dinner options also receive favorable feedback, especially the Italian, French and Mexican restaurants, though securing reservations can be challenging. Despite occasional inconsistencies in meal quality, the overall dining experience remains enjoyable.
Guests find the rooms to be spacious and comfortable, particularly the family rooms. Most rooms are described as clean and well-designed, though some show signs of wear and could benefit from updates and better maintenance. Despite a few cleanliness concerns, the majority of guests have a positive view of the resort's cleanliness, supported by well-maintained common areas and beach.
The resort staff are praised for their friendliness and helpfulness, contributing significantly to the enjoyable stays of many guests. However, there are occasional criticisms regarding staff availability and service consistency, particularly in the themed restaurants. Despite this, the overall service quality is seen as a strong point.
WiFi connectivity at the resort receives mixed reviews. While common areas have good coverage, connectivity in rooms can be unreliable and intermittent, impacting guest satisfaction. The pool areas are another highlight with well-maintained and beautiful settings. The children's pool with slides is especially loved by families, although some guests find the main pools basic and occasionally unpleasantly scented.
The beach remains a standout feature with its beauty, cleanliness and well-maintained state. It's particularly favored by families with children, who also appreciate the family-friendly atmosphere, kids' club and various activities tailored for younger guests. The spacious family rooms and designated family zones further enhance the vacation experience for families.
While there are mixed opinions on the beds with some guests experiencing discomfort due to old mattresses and others finding them very comfortable, overall room comfort is generally commended. Guests in the family and adult sections specifically note the ample space and comfort, contributing to a pleasant stay.
In conclusion, Sandos Playacar All Inclusive offers a beautiful location, a variety of amenities and dining options, friendly staff and a family-friendly atmosphere, making it a strong choice for a balanced and enjoyable vacation. Improvements in room maintenance, WiFi connectivity and food quality consistency would further elevate the guest experience.
Categories
5 Star
Family
Gym
From $379
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Summary of reviews
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Categories
Family
5 Star
Beachfront
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Info
Summary of reviews
Bahia Principe Grand Coba - All Inclusive offers a superb family-oriented experience in a tranquil location near Tulum, allowing easy access to vibrant neighboring towns and natural beauty. The resort is praised for its cleanliness and well-maintained property, with friendly staff providing warm and attentive service that enhances the overall stay. Families find the resort ideal, enjoying activities tailored to children, such as exceptional kids’ clubs, a delightful children’s water park, and engaging kids' staff. The vast array of amenities and entertainment options ensures a pleasant experience for guests of all ages.
The dining experience at Bahia Principe Grand Coba is well-regarded, particularly the breakfast selections which feature a variety of fresh fruits, vegetables, and eggs. Though there are occasional critiques regarding sweet breakfast juices, the buffet offerings across meal periods receive positive remarks for their quality and variety. While the dinner menus provide delicious international and Mexican dishes, guests recommend improvements to the reservation system for à la carte dining to enhance accessibility to specialty restaurants.
Guests appreciate the spacious rooms, comfortable beds, and peaceful atmosphere, despite noting signs of aging in the facilities. Cleanliness remains a positive aspect, though certain areas, like sun loungers and bathroom fixtures, could benefit from updates. The pools are a standout feature, praised for their beauty, cleanliness, and ample space. The vibrant pool area caters to families and adults, offering engaging entertainment and a serene ambiance.
While the beach is a bit distant, shuttles offer easy access to a lovely, clean, and organized beach area. Despite its rocky terrain and seaweed challenges, the proximity to Tulum adds charm to the location. Overall, Bahia Principe Grand Coba presents a welcoming and enjoyable environment that appeals to families and guests seeking relaxation and fun. Enhancements to certain facilities and processes could further elevate the experience at this expansive resort.
The dining experience at Bahia Principe Grand Coba is well-regarded, particularly the breakfast selections which feature a variety of fresh fruits, vegetables, and eggs. Though there are occasional critiques regarding sweet breakfast juices, the buffet offerings across meal periods receive positive remarks for their quality and variety. While the dinner menus provide delicious international and Mexican dishes, guests recommend improvements to the reservation system for à la carte dining to enhance accessibility to specialty restaurants.
Guests appreciate the spacious rooms, comfortable beds, and peaceful atmosphere, despite noting signs of aging in the facilities. Cleanliness remains a positive aspect, though certain areas, like sun loungers and bathroom fixtures, could benefit from updates. The pools are a standout feature, praised for their beauty, cleanliness, and ample space. The vibrant pool area caters to families and adults, offering engaging entertainment and a serene ambiance.
While the beach is a bit distant, shuttles offer easy access to a lovely, clean, and organized beach area. Despite its rocky terrain and seaweed challenges, the proximity to Tulum adds charm to the location. Overall, Bahia Principe Grand Coba presents a welcoming and enjoyable environment that appeals to families and guests seeking relaxation and fun. Enhancements to certain facilities and processes could further elevate the experience at this expansive resort.
Categories
5 Star
Family
Golf
From $180
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Info
Summary of reviews
Sandos Caracol Nature Resort & Water Park All Inclusive stands out for its remarkable jungle location, immersed in lush greenery and teeming with wildlife such as coatis, raccoons and monkeys, providing a unique natural setting for relaxation and exploration. Families find the resort particularly ideal with everything they need within walking distance, including a water park and various pools. The serene and secure jungle setting, a harmonious blend of beach and forest, enhances the overall experience despite being somewhat distant from downtown Playa del Carmen.
When it comes to breakfast, the resort offers a variety of delicious options at the Laguna restaurant, especially noted for made-to-order omelettes and eggs and the popular morning green juice. However, guests occasionally face long wait times, limited variety and issues with food quality, such as lukewarm or bland dishes.
Dinner experiences are generally positive at the buffet restaurants with good food quality and variety. Still, reservations at the à la carte specialty restaurants can be challenging to secure due to the convoluted reservation system. While some specialty restaurants receive praise, others suffer from inconsistent service and food quality.
Guest reviews of the rooms reflect a mix of comfort and some maintenance issues. Many rooms are spacious and well-renovated, offering excellent amenities like mini bars, coffee makers and terraces with beautiful views. However, some guests report issues such as musty smells, mold and broken fixtures.
Cleanliness throughout the resort is praised, particularly the well-kept gardens and daily room cleaning services. Yet, the resort struggles with maintaining consistent hygiene across common areas, pools and dining rooms with reports of dirty pools, subpar maintenance and occasional presence of bugs.
The staff at Sandos Caracol receives both positive and negative feedback. Many guests commend the friendly and attentive service from individuals and the animation team's efforts with children. However, some guests encounter issues with rude or unhelpful staff and inconsistent service quality.
WiFi service at the resort offers complimentary access, but guests frequently encounter poor connectivity and the need for additional payments for better service. This has been a source of frustration, particularly due to the reliance on a glitchy app for dining reservations.
The spa at Sandos Caracol is highly recommended, noted for its great massages, friendly staff and relaxing amenities like the temazcal and cenotes. However, some guests feel that including access to the spa's wet areas in the fee would offer better value.
The pools at the resort, including a popular water park for kids and an adult pool for quieter relaxation, receive varied reviews. While the pools are generally well-maintained and enjoyable, some guests encounter issues with cleanliness, crowding and limited availability of sunbeds and towels.
Lastly, the beach at Sandos Caracol draws mixed reviews due to its rocky and small terrain, making swimming and typical beach activities challenging. The recurrent issue of seaweed and erosion further detracts from its appeal, prompting some guests to prefer other resort areas.
Overall, Sandos Caracol Nature Resort & Water Park All Inclusive excels in providing a unique, nature-integrated stay with several family-friendly amenities, despite some areas needing improvement in service consistency, cleanliness and maintenance.
When it comes to breakfast, the resort offers a variety of delicious options at the Laguna restaurant, especially noted for made-to-order omelettes and eggs and the popular morning green juice. However, guests occasionally face long wait times, limited variety and issues with food quality, such as lukewarm or bland dishes.
Dinner experiences are generally positive at the buffet restaurants with good food quality and variety. Still, reservations at the à la carte specialty restaurants can be challenging to secure due to the convoluted reservation system. While some specialty restaurants receive praise, others suffer from inconsistent service and food quality.
Guest reviews of the rooms reflect a mix of comfort and some maintenance issues. Many rooms are spacious and well-renovated, offering excellent amenities like mini bars, coffee makers and terraces with beautiful views. However, some guests report issues such as musty smells, mold and broken fixtures.
Cleanliness throughout the resort is praised, particularly the well-kept gardens and daily room cleaning services. Yet, the resort struggles with maintaining consistent hygiene across common areas, pools and dining rooms with reports of dirty pools, subpar maintenance and occasional presence of bugs.
The staff at Sandos Caracol receives both positive and negative feedback. Many guests commend the friendly and attentive service from individuals and the animation team's efforts with children. However, some guests encounter issues with rude or unhelpful staff and inconsistent service quality.
WiFi service at the resort offers complimentary access, but guests frequently encounter poor connectivity and the need for additional payments for better service. This has been a source of frustration, particularly due to the reliance on a glitchy app for dining reservations.
The spa at Sandos Caracol is highly recommended, noted for its great massages, friendly staff and relaxing amenities like the temazcal and cenotes. However, some guests feel that including access to the spa's wet areas in the fee would offer better value.
The pools at the resort, including a popular water park for kids and an adult pool for quieter relaxation, receive varied reviews. While the pools are generally well-maintained and enjoyable, some guests encounter issues with cleanliness, crowding and limited availability of sunbeds and towels.
Lastly, the beach at Sandos Caracol draws mixed reviews due to its rocky and small terrain, making swimming and typical beach activities challenging. The recurrent issue of seaweed and erosion further detracts from its appeal, prompting some guests to prefer other resort areas.
Overall, Sandos Caracol Nature Resort & Water Park All Inclusive excels in providing a unique, nature-integrated stay with several family-friendly amenities, despite some areas needing improvement in service consistency, cleanliness and maintenance.
Categories
5 Star
Family
Beachfront
$
Info
Summary of reviews
The Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, is a resort celebrated for its stunning beachfront location and serene atmosphere. Guests appreciate the tranquility and natural beauty, offering a retreat away from the bustling hotel zone. The breakfast experience is well-regarded, with a variety of options that cater to diverse tastes, and friendly staff enhance the dining experience. Dinner is mixed, with the buffet receiving praise for its variety and quality, although some guests feel there could be improvements in flavor. Rooms are generally spacious and appealing, particularly appreciated are the swim-up pools, despite some cleanliness and maintenance issues noted by guests.
Staff at the resort are consistently highlighted for their attentiveness and friendliness, contributing significantly to the positive experience. Whether in housekeeping or poolside service, their welcoming nature is a standout feature. The pools, a key attraction, are well-maintained and cater to different needs, providing entertainment and relaxation, though concerns about cleanliness and sunlounger availability are noted. Despite some areas requiring improvement in cleanliness and organization, overall, the Royalton Riviera Cancun Resort & Casino offers a memorable escape for guests seeking relaxation, enhanced by its dedicated staff and diverse amenities.
Staff at the resort are consistently highlighted for their attentiveness and friendliness, contributing significantly to the positive experience. Whether in housekeeping or poolside service, their welcoming nature is a standout feature. The pools, a key attraction, are well-maintained and cater to different needs, providing entertainment and relaxation, though concerns about cleanliness and sunlounger availability are noted. Despite some areas requiring improvement in cleanliness and organization, overall, the Royalton Riviera Cancun Resort & Casino offers a memorable escape for guests seeking relaxation, enhanced by its dedicated staff and diverse amenities.
Categories
Family
5 Star
Luxury
$
Info
Categories
Family
5 Star
Beachfront
$
Info
Summary of reviews
Crown Paradise Club Cancun - All Inclusive enjoys a prime seaside location that attracts guests with its direct access to a beautiful, clean beach and stunning ocean views. The resort's proximity to the airport and local attractions enhances its convenience, making it a popular choice for families, thanks to its child-friendly facilities and numerous activities. While the hotel is distant from nightlife, its excellent facilities, cleanliness and breathtaking views compensate for the minor inconvenience.
Guests have a mixed experience with breakfast, appreciating the high-quality omelettes, fruits and the variety offered on the 8th-floor Club Lounge. However, long wait times and overcrowding have been issues with some calling for improved service speed and dining room management.
Dinner at the resort offers a diverse range of cuisines in the specialty restaurants with the French restaurant often singled out for praise. Despite the delicious food, the reservation system hampers the dining experience by making it difficult to secure bookings, frustrating guests. Nonetheless, both the specialty restaurants and the buffet receive positive feedback for their variety and taste.
Rooms are appreciated for their spaciousness, ocean views and cleanliness with amenities like jacuzzis and balconies enhancing the stay. However, the age of the building and dated decor, along with some maintenance issues, detract from the experience. Despite these drawbacks, daily room services are well-received, adding to the comfort.
Cleanliness overall is commendable with public areas and facilities being well-maintained despite the building’s age. Housekeeping is noted for their diligence, although inconsistencies in room cleaning standards and occasional issues with pests are areas needing improvement.
The staff is frequently praised for their friendliness, attentiveness and excellent service, significantly contributing to a pleasant atmosphere. The entertainment team and wait staff, including specific mentions of individuals, enhance the guest experience with their proactive approach. However, some inconsistencies at the front desk and occasional tipping-based friendliness have been noted.
Wi-Fi service receives mixed reviews, functioning well in common areas like the lobby but being unreliable in rooms, particularly during peak hours. On the beach, the connection is weak or non-existent.
Spa facilities have mixed feedback with some guests enjoying the services and environment, particularly massages by a therapist named Garcia Maria. However, inconsistencies in service availability have been a concern for some.
The gym facilities are seen as subpar with outdated equipment and frequent malfunctions, making it a less appealing option for guests.
The pool experience is largely positive with several clean and well-maintained pools offering a variety of activities for all ages. Families appreciate the children's pools and water park, while adults enjoy the peaceful adult-only pool. However, some guests mention the pools can be cold and occasionally overcrowded, though courteous staff and good poolside services enhance the experience.
The beach is a standout feature with guests praising its beauty, cleanliness and stunning views. Easy access from the hotel and excellent service from beach waiters add to the enjoyment, making it a notable highlight of the resort.
Overall, Crown Paradise Club Cancun - All Inclusive offers a compelling mix of superb location, family-friendly amenities and excellent staff service, despite some areas requiring improvement.
Guests have a mixed experience with breakfast, appreciating the high-quality omelettes, fruits and the variety offered on the 8th-floor Club Lounge. However, long wait times and overcrowding have been issues with some calling for improved service speed and dining room management.
Dinner at the resort offers a diverse range of cuisines in the specialty restaurants with the French restaurant often singled out for praise. Despite the delicious food, the reservation system hampers the dining experience by making it difficult to secure bookings, frustrating guests. Nonetheless, both the specialty restaurants and the buffet receive positive feedback for their variety and taste.
Rooms are appreciated for their spaciousness, ocean views and cleanliness with amenities like jacuzzis and balconies enhancing the stay. However, the age of the building and dated decor, along with some maintenance issues, detract from the experience. Despite these drawbacks, daily room services are well-received, adding to the comfort.
Cleanliness overall is commendable with public areas and facilities being well-maintained despite the building’s age. Housekeeping is noted for their diligence, although inconsistencies in room cleaning standards and occasional issues with pests are areas needing improvement.
The staff is frequently praised for their friendliness, attentiveness and excellent service, significantly contributing to a pleasant atmosphere. The entertainment team and wait staff, including specific mentions of individuals, enhance the guest experience with their proactive approach. However, some inconsistencies at the front desk and occasional tipping-based friendliness have been noted.
Wi-Fi service receives mixed reviews, functioning well in common areas like the lobby but being unreliable in rooms, particularly during peak hours. On the beach, the connection is weak or non-existent.
Spa facilities have mixed feedback with some guests enjoying the services and environment, particularly massages by a therapist named Garcia Maria. However, inconsistencies in service availability have been a concern for some.
The gym facilities are seen as subpar with outdated equipment and frequent malfunctions, making it a less appealing option for guests.
The pool experience is largely positive with several clean and well-maintained pools offering a variety of activities for all ages. Families appreciate the children's pools and water park, while adults enjoy the peaceful adult-only pool. However, some guests mention the pools can be cold and occasionally overcrowded, though courteous staff and good poolside services enhance the experience.
The beach is a standout feature with guests praising its beauty, cleanliness and stunning views. Easy access from the hotel and excellent service from beach waiters add to the enjoyment, making it a notable highlight of the resort.
Overall, Crown Paradise Club Cancun - All Inclusive offers a compelling mix of superb location, family-friendly amenities and excellent staff service, despite some areas requiring improvement.
Categories
5 Star
Family
Beachfront
$
Info
Summary of reviews
The staff at Grand Velas Riviera Maya - All Inclusive is exceptional, providing warm and friendly welcomes from the moment of arrival. Many staff members are mentioned by name for going above and beyond to ensure a fantastic stay, particularly the waitstaff and SPA employees. The staff genuinely cares about guests' experiences and is always ready to make their vacation even better. Overall, the customer service at this luxury resort is a cut above the rest and highly recommended.
Categories
Family
5 Star
Luxury
$
Info
Summary of reviews
Bahia Principe Explore Tulum - All Inclusive is a beautiful and convenient location for families with access to nearby beaches and historical sites. The breakfast experience is a highlight for many guests with a wide variety of options to satisfy all tastes. The dinner options are generally quite good with top-notch meals at the individual restaurants. The rooms are spacious and clean with renovated and modern facilities, although some guests noted minor issues with privacy and dated fixtures. The hotel maintains a high standard of cleanliness with well-kept grounds and gardens. The staff are friendly and helpful with exceptional service from specific staff members. The pool area is fantastic with multiple large pools and entertaining shows, although some guests noted early closing times and lack of poolside service. The beach has mixed reviews with some guests finding it beautiful and others noting seaweed and rocks. The resort is an excellent destination for families with children with a variety of activities and facilities to keep little ones entertained. The beds are generally comfortable and provide a good night's sleep. Overall, Bahia Principe Explore Tulum - All Inclusive is a fantastic resort with useful facilities for both children and adults alike.
Categories
5 Star
Family
Golf
$
Info
Summary of reviews
Fiesta Americana Condesa Cancun - All Inclusive is a luxurious 5-star hotel located on the beautiful Cancun beachfront. The location is ideal for relaxation, exploration and convenience with direct access to the beach and pool. The breakfast buffet offers a great variety of quality options with special praise going to the Mexicana restaurant and steak house. The dinner experience is exceptional with high-quality food and service, except for some disappointing restaurants like the Thai one. The rooms are comfortable with stunning ocean views, although some could use improvements. The hotel is immaculately clean with attentive staff who go above and beyond to ensure guests have an unforgettable stay. The pool and beach area are stunning with ample seating options and warm water. The hotel is family-friendly and provides an excellent all-inclusive experience with good food, great service and plenty to do. While there are a few negative comments, overall guests highly recommend Fiesta Americana Condesa Cancun - All Inclusive for its exceptional facilities, friendly staff and excellent value for money.
Categories
5 Star
Family
Beachfront
From $225
$
Info
Summary of reviews
Dreams Riviera Cancun Resort & Spa - All Inclusive is a highly recommended resort for those looking for a beautiful beachfront location and exceptional service. The all-inclusive aspect of the hotel with excellent food options is a standout feature that guests have praised. The breakfast options are particularly impressive with a variety of choices and great service. The rooms are spacious and comfortable with some having private plunge pools offering a luxurious experience. The cleanliness of the hotel is also worth noting. The staff are amazing with guests consistently praising their attentive and friendly service. The spa experience is fantastic and definitely a must-visit. Families are well catered for with lots of activities available for children. While there were some negative comments about certain aspects like limited restaurant options, seaweed in the beach or outdated rooms, these were in the minority and did not detract from the overall positive experience. For those looking for a five-star resort in Cancun, Dreams Riviera Cancun Resort & Spa - All Inclusive provides an exceptional vacation spot.
Categories
5 Star
Family
Golf
$
Info
Summary of reviews
The Hard Rock Hotel Cancun - All Inclusive has received high praise from many guests. The prime location with direct access to a beautiful beach is a huge highlight and the cleanliness of the property is exceptional. The staff are friendly and always willing to help with excellent service provided. While opinion on breakfast is divided, overall dining experiences were positive with good food options. The comfortable beds and spacious rooms are a refreshing aspect of the stay, although there are some minor maintenance issues. The pool area is amazing, although sun loungers can be limited. The beachfront is stunning and well-maintained. Nightlife options are good with nightly shows being a highlight. Guests found the all-inclusive experience to be impressive with a variety of food and beverage options available. Overall, the Hard Rock Hotel Cancun - All Inclusive provides a superb vacation experience that many guests have described as exceptional.
Categories
5 Star
Family
Pool
Infinity Pool
Children's Pool
Pool Water Slide
Outdoor Pool
$
Info
Summary of reviews
Dreams Sapphire Resort & Spa is highly regarded for its exceptional beachfront location, offering stunning ocean views and proximity to key areas such as Puerto Morelos and the airport. Guests appreciate the serene, well-designed layout that makes exploring the resort's amenities, including restaurants and pools, a breeze. The staff is frequently praised for their friendliness and professionalism, contributing to a welcoming and relaxed atmosphere.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Categories
5 Star
Family
Luxury
$
Info
Summary of reviews
Beach Palace Family Resort & Spa - All Inclusive is a highly recommended hotel for those looking for a luxurious and convenient vacation spot in Cancun. The hotel's unbeatable location in the lively Hotel Zone offers stunning views of the sea and/or lagoon and is within walking distance of Plaza La Isla, restaurants, clubs and bars. The dining experience is exceptional with a great selection of food and drinks, including Italian and Asian cuisine and the Mexican night is a highlight. The hotel's spacious and comfortable rooms offer amazing views, although some guests reported minor issues with noisy air conditioning and dated interiors. The hotel is known for its cleanliness and well-maintained facilities with guests praising the helpful and friendly staff who treat you like royalty. The pool area may be a bit small for the size of the hotel, but there are plenty of pool activities to keep you entertained and the beach is crystal-clear and well-maintained. The hotel is perfect for families with children, offering plenty of activities for all age groups. The all-inclusive package is exceptional with high-quality food and alcohol available and guests can even access other hotels in the same brand for an even more unforgettable experience. Overall, Beach Palace Family Resort & Spa - All Inclusive is a top-notch hotel that offers exceptional service and amenities, making it the perfect choice for a luxurious and unforgettable vacation.
Categories
Family
5 Star
Golf
From $357
$
Info
Relax your body and soul in this 5-star all inclusive hotel. Situated on one of Cancun's most magical stretch of private beach, you get to experience both a relaxing vacation and the nightlife of the city. Whether you feel like you want to test your skills doing water sports or you just want to chill by the beach or have a drink by the hotel's pool, Grand Fiesta is the hotel for you.
Summary of reviews
The Grand Fiesta Americana Coral Beach Cancun - All Inclusive is a luxurious and exceptional resort located conveniently in Cancun. Guests have raved about the hotel's excellent location, which is close to shopping, restaurants and bars and the beautiful beach with crystal clear water and white sand. The breakfast is fantastic with varied and great food options that cater to any taste preference. The dinner options receive mixed reviews, but the food quality and variety are generally praised. The hotel offers huge, well-ventilated rooms all with stunning views of the ocean and pools and the cleanliness of the hotel is exceptional. The staff is responsive, kind and helpful, always willing to go above and beyond to ensure guests are satisfied. The spa is sensational and the pool and beach areas offer an enjoyable experience for families seeking a fun and relaxing vacation. The hotel is a great option for families with a kids' club and great entertainment in the evening. Overall, the Grand Fiesta Americana Coral Beach Cancun - All Inclusive is a paradise that meets luxury and many guests would definitely come back.
Categories
5 Star
Family
Luxury
$
Info
Summary of reviews
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Categories
5 Star
Family
Luxury
$
Info
Summary of reviews
The Dreams Puerto Morelos Resort & Spa - All Inclusive is a fantastic resort that offers beautiful and spacious rooms that are kept very clean. The hotel is new and beautiful and guests have described the rooms as being in very good condition. The staff is exceptional with wonderful, personable and attentive employees who are always ready to help. The pool options are impressive with lots of beautiful and clean pools to choose from, including a children's water park and water slides. Families will love the hotel's great and comfortable atmosphere that caters to guests of all ages with a fantastic kids club and various activities that both kids and adults will love. Although there are some challenges with seaweed washing up on the beach, the hotel works hard to keep it as clean as possible. Overall, guests consistently rave about the level of cleanliness, attentive staff and high-quality food, making the Dreams Puerto Morelos Resort & Spa - All Inclusive a superb vacation destination.
Categories
Family
5 Star
Beachfront
$
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Summary of reviews
Moon Palace Cancun - All Inclusive is widely celebrated for its serene and beautiful location, offering a tranquil retreat conveniently close to the airport. While its beach area may face challenges due to seaweed, the resort compensates with fabulous pool facilities, which guests often describe as a standout feature of their stay. Guests are consistently impressed by the cleanliness of the property and its well-maintained amenities.
The resort excels in providing an enjoyable culinary experience, with extensive breakfast and dinner options that satisfy a variety of tastes. While some guests encounter difficulties with reservations, the quality and variety of food, especially in restaurants like Momo, contribute to positive dining experiences. The all-inclusive package is appreciated for its flexibility and the wealth of offerings available, enhancing the overall stay.
Accommodations at Moon Palace are clean and spacious, with rooms offering delightful terrace views and comfortable amenities. Families particularly enjoy the playroom service, highlighting the resort's family-friendly atmosphere. Despite occasional concerns about bed sizes or room cleanliness, the sensational property and attentive staff assure a generally comfortable experience.
Visitors praise the resort staff for their exceptional service and friendliness, which significantly boosts guest satisfaction. With detail-oriented personnel creating a warm, welcoming environment, the staff plays a crucial role in ensuring a memorable vacation.
Overall, Moon Palace Cancun emerges as an ideal choice for those seeking a peaceful, all-inclusive getaway with top-notch services, beautiful surroundings, and a variety of amenities to cater to diverse tastes and preferences.
The resort excels in providing an enjoyable culinary experience, with extensive breakfast and dinner options that satisfy a variety of tastes. While some guests encounter difficulties with reservations, the quality and variety of food, especially in restaurants like Momo, contribute to positive dining experiences. The all-inclusive package is appreciated for its flexibility and the wealth of offerings available, enhancing the overall stay.
Accommodations at Moon Palace are clean and spacious, with rooms offering delightful terrace views and comfortable amenities. Families particularly enjoy the playroom service, highlighting the resort's family-friendly atmosphere. Despite occasional concerns about bed sizes or room cleanliness, the sensational property and attentive staff assure a generally comfortable experience.
Visitors praise the resort staff for their exceptional service and friendliness, which significantly boosts guest satisfaction. With detail-oriented personnel creating a warm, welcoming environment, the staff plays a crucial role in ensuring a memorable vacation.
Overall, Moon Palace Cancun emerges as an ideal choice for those seeking a peaceful, all-inclusive getaway with top-notch services, beautiful surroundings, and a variety of amenities to cater to diverse tastes and preferences.
Categories
Family
5 Star
Beachfront
$
Info
Categories
Family
5 Star
Luxury
Categories
2
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