Hotel Shibari - Restaurant & Cenote Club is a visually stunning establishment nestled on the Tulum beach strip, offering guests an exceptional location characterized by the enchanting presence of a cenote instead of a traditional pool. This setting creates a unique environment that combines the tranquility of a hidden oasis with easy access to Tulum's vibrant beach scene, thanks to the hotel's proximity to fine beach clubs and restaurants. Guests are particularly impressed by the hotel's luxurious and modern design, featuring beautiful rooms that overlook the serene jungle landscape.
A standout feature is the hotel's exceptional breakfast offerings, where guests enjoy a la carte menus with top-quality ingredients and excellent coffee, all enhanced by the beautiful cenote view. The breakfast experience is complemented by memorable dinners at the hotel restaurant, where the culinary delights, especially those crafted by Chef Diego, consistently receive high praise for their flavor and presentation.
Rooms at Hotel Shibari are highly commended for their spaciousness, stylish decor, and modern amenities like private jacuzzis and balconies. Cleanliness is impeccable throughout the property, with meticulous maintenance and daily housekeeping ensuring a welcoming and relaxing environment. The hotel staff play a significant role in enhancing the guest experience, consistently recognized for their friendliness, helpfulness, and genuine hospitality.
The unique cenote, a natural attraction within the property, provides a refreshing swimming experience that distinguishes Hotel Shibari from other establishments. It is complemented by additional pools and a swim-up bar, creating various options for relaxation amidst the peaceful ambiance.
Though service occasionally falls short of full five-star expectations, Hotel Shibari remains a luxurious retreat, offering a refined escape characterized by its serene environment, outstanding location, and exceptional dining experiences. The thoughtful integration of natural elements into the hotel's design ensures an elegant yet organic experience, making it a coveted haven for travelers seeking both luxury and tranquility.
Dreams Sapphire Resort & Spa is highly regarded for its exceptional beachfront location, offering stunning ocean views and proximity to key areas such as Puerto Morelos and the airport. Guests appreciate the serene, well-designed layout that makes exploring the resort's amenities, including restaurants and pools, a breeze. The staff is frequently praised for their friendliness and professionalism, contributing to a welcoming and relaxed atmosphere.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Our Habitas Tulum - Adults Only is a unique and luxurious hotel that offers a peaceful and secluded atmosphere, perfect for relaxation and disconnection. The hotel boasts a great location, situated at the entrance of town, away from the hustle and bustle of the main strip but still easily accessible via bike ride or quick taxi ride. Guests can enjoy stunning surroundings, a private beach access and beautiful private huts just steps away from the beach. The hotel's restaurant offers exceptional breakfast and dinner experiences with delicious and innovative food on offer. The staff is incredibly kind, attentive and friendly, going above and beyond to ensure that guests have an excellent stay. The hotel prioritizes cleanliness and hygiene with impeccably clean and well-maintained rooms. The wellness center and yoga facilities are highly praised by guests, as well as the amazing outdoor pool. Our Habitas Tulum - Adults Only offers a unique experience of natural luxury where guests can indulge in the laid back luxury amidst the wildlife and beach breezes. Overall, Our Habitas Tulum - Adults Only is a great option for travelers who want a clean and comfortable place to stay with friendly service and top-notch amenities.
Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
The Hyatt Zilara Riviera Maya Adults Only All-Inclusive offers a serene retreat ideal for those seeking tranquility by the sea. Located away from the bustling Playa del Carmen, the resort is situated on a beautiful beach, praised for its cleanliness and breathtaking ocean views, making it a preferred spot for relaxation. The modern and grand design complements the beachfront location, with spacious and meticulously maintained rooms providing comfort and elegance. Each room features luxurious bedding and thoughtful amenities, enhancing the overall guest experience.
The hotel's culinary offerings are noteworthy, particularly the breakfast and dinner experiences. An extensive and varied breakfast buffet ensures a delightful start to the day, with room service adding an extra touch of luxury. Dinner is celebrated for its quality and variety, especially the exceptional sushi and Thai dishes at Tempest Restaurant, alongside popular themed nights offering flavorful experiences. While transportation to central Playa del Carmen might be costly and some dining options receive mixed reviews, the overall dining experience is superior to other all-inclusive resorts.
The resort is also lauded for its immaculate cleanliness, with well-kept grounds and pristine interiors. The excellent service provided by the staff further enhances the inviting atmosphere, with guests commending their friendliness and attentiveness. Specific staff members earn special recognition for their exemplary service, contributing to the high satisfaction of guests.
The pool area emerges as a highlight, featuring a stunning swim-up bar and a layout that offers ample space and comfort, despite the occasional note of chilly water temperatures. The beach, consistently praised for its beauty, is meticulously maintained and offers scenic views, complemented by the resort's comprehensive amenities.
Overall, the Hyatt Zilara Riviera Maya Adults Only All-Inclusive provides a five-star experience characterized by its commitment to quality and comfort, making it an idyllic escape for those looking to unwind in a peaceful, beautiful setting.
Terasu Riviera Maya Hotel & Spa, located in the lush tropical jungle near Xcaret parks, offers guests a unique and tranquil hideaway. Its extraordinary location provides convenient access to attractions like Xplor and Xenses, making it an ideal base for park enthusiasts and those looking for a blend of adventure and relaxation. While the dining options in the immediate vicinity are limited, the hotel's proximity to Playa del Carmen offers additional choices for guests with a rental car.
The complimentary breakfast at Terasu is consistently praised for its deliciousness and freshness. Though not extensive, the offerings—scrambled eggs, omelettes, fresh juices, fruits, and pastries—are perfect for many, enjoyed in a charming setting often visited by playful monkeys. Dinner receives accolades for the quality and flavor of its international dishes, although some guests note the lack of local cuisine and tipping practices to be aware of.
The rooms at Terasu are beautifully designed, spacious, and well-maintained, blending modern and Mexican-inspired styles with eco-friendly technologies. Guests find the beds exceptionally comfortable, enhancing their restful experience. Cleanliness is a standout feature, with guests noting the immaculate and inviting environment, supported by the attentive and exceptional staff known for their kindness and dedication.
The pool, while small, offers a charming space for relaxation, although some improvements in its maintenance are suggested. Overall, the comfort of the beds contributes to a superbly restful stay, providing guests with an excellent experience that combines serene retreat with adventure amidst the vibrant Riviera Maya.
Orchid House Tulum Jungle is a unique and stunning hotel set in a lush jungle environment that provides an exceptional stay. While it may be a distance from the beach, the hotel's tranquil location provides a peaceful retreat away from the hustle and bustle. Guests enjoyed the breakfast, describing it as delicious and fresh, although some found it a bit pricey. The dinner options received mixed reviews with some guests loving the food and drinks while others found the prices too high. However, the Nest, the hotel's rooftop restaurant, was praised for its breathtaking views and romantic ambiance. The rooms were stylish, spacious and well-appointed with a focus on integration with nature. Although some guests experienced humidity, cleanliness and noise issues, overall the rooms were comfortable and beautiful. Guests praised the staff for their friendliness and helpfulness and the pool area was a highlight for many guests, although construction noise could be bothersome. The beds were extremely comfortable, although some guests noted some wear and tear. Overall, Orchid House Tulum Jungle is a beautiful and exceptional boutique hotel, which is perfect for a romantic getaway in a serene environment.
Hotelito Azul is a stunning and luxurious five-star hotel located in Tulum, Mexico with a beautiful beachfront location that offers breathtaking ocean views and stunning sunsets. The hotel's location is perfect for those who want to relax away from the hustle and bustle of the city with many good restaurants within walking distance, convenience stores nearby and great shopping and nightlife options along the beach road. The hotel's breakfast and dinner received overwhelmingly positive reviews from guests with many praising the delicious food and exceptional dining experience. The hotel offers a variety of unique and beautifully decorated rooms, including beachfront villas, oceanfront suites and garden view rooms with stunning views and comfortable beds. The hotel's cleanliness and attention to detail are also highly praised with guests raving about the daily cleaning service. The hotel's exceptional staff is incredibly friendly, hospitable and helpful, making guests feel like family. The hotel boasts a stunning pool area with two rooftop pools, including an Instagram-worthy infinity pool and a beautiful and well-maintained beach that is perfect for travelers who want to unwind and enjoy Tulum's white sandy beaches. The hotel's beds are also noted for their extreme comfort with guests consistently describing them as 'super comfy' and 'soft'. Hotelito Azul is a romantic and cozy atmosphere with limited foot traffic, making it perfect for couples looking for a more secluded getaway. Overall, Hotelito Azul offers a great experience for travelers looking for a unique and comfortable stay near the beach with exceptional service, beautiful rooms and stunning views.
Tago Tulum by G Hotels enjoys high praise for its superb beachfront location within Tulum's coveted Hotel Zone. Offering guests a perfect blend of tranquility and accessibility, the hotel is ideally situated near both lively attractions and serene beaches. Its design incorporates modern, spacious rooms with breathtaking views, contributing to a memorable stay. The private beach, meticulously maintained, provides an idyllic retreat for guests seeking relaxation.
The breakfast experience presents a mix of reviews, with guests appreciating the delicious and healthy offerings, although there is room for improvement in variety and portion size. Despite this, the morning routine is enhanced by coffee delivered to the room, providing a special touch.
Dinner is a highlight, with the hotel's dining options receiving consistent praise for their quality. The Japanese restaurant, in particular, is highly recommended for its exceptional cuisine. While the dining experience is largely positive, some guests perceive the food as overpriced, and service can occasionally be slow.
Rooms at Tago Tulum are renowned for their luxury and comfort, featuring panoramic ocean views, private pools, and meticulous upkeep. The stunning design seamlessly integrates nature, making the accommodation a standout feature of the hotel. Guests frequently find their expectations exceeded, thanks to the attentive service provided by the staff.
Cleanliness is a strong point, with guests consistently impressed by the tidy and organized surroundings. The property's charm is enhanced by a clean and cozy jungle area and a well-maintained beach club. While minor cleanliness issues occasionally arise, the overall standard remains high.
The staff at Tago Tulum deliver exceptional service, characterized by friendliness and helpfulness. Guests appreciate the efficient and welcoming demeanor of the staff, which adds to the comfortable and hospitable atmosphere.
The serene beachfront location adds to the exclusive atmosphere, with the hotel's private beach offering a tranquil setting. The in-room plunge pools add privacy and luxury, further enhancing the guest experience. Though minor service oversights occur, the overall stay remains comfortable and enjoyable.
The beach near Tago Tulum is a delightful feature, offering stunning ocean views and a clean, quiet atmosphere. Despite occasional seaweed accumulation, the idyllic setting remains a significant draw for guests seeking a memorable coastal retreat.
Tago Tulum is recognized as a boutique luxury hotel that seamlessly blends elegance with nature. Offering spacious, well-designed rooms and exceptional service, the hotel excels in creating memorable moments. While some note the premium pricing, many regard Tago Tulum as the best choice in Tulum for a luxurious and tranquil stay.