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Summary of reviewsLocated just behind the magnificent cathedral in the historic center of Burgos, APARTAMENTOS ELEVEN ROOMS boasts an enviable position praised by guests for convenience and picturesque views. Its centrality allows easy access to notable sights, tapas bars, restaurants and shops, making it an ideal base for exploring the vibrant city without the need for a car. Despite being in a bustling area, the apartments offer relatively quiet surroundings for a peaceful retreat after a day of sightseeing.
The apartments themselves are highly regarded for their modern, stylish and well-equipped interiors. Guests frequently highlight the bright, clean and spacious accommodations featuring tasteful decor that blends contemporary design with traditional character. Practical amenities like washing machines, well-stocked kitchens and thoughtful additions such as coffee capsules and olive oil contribute to the functional and comfortable living spaces. The stunning views of the cathedral from many apartments further enhance the overall experience.
Cleanliness stands out as a strong point for APARTAMENTOS ELEVEN ROOMS with numerous reviews commending the impeccable maintenance and neat environment. The attentive cleaning staff ensure the apartments remain spotless, from bathrooms to kitchens. The aesthetically pleasing decoration and well-organized spaces further contribute to a comfortable stay.
Guest reviews frequently praise the staff for their exceptional hospitality, attentiveness and responsiveness. The reception team, known for their professional and friendly demeanor, readily assists with various needs and queries, ensuring a seamless guest experience. Even with self-check-in systems in place, the staff remain accessible and supportive, adding to the positive reputation of the hotel.
While the complimentary WiFi generally receives positive remarks for being fast and reliable, there have been occasional issues with connectivity, particularly at night and some difficulties with smart TVs accessing applications. Despite these minor setbacks, the overall sentiment towards the internet service remains positive.
The comfort of the beds receives mixed feedback. Many guests praise the primary beds for their softness and quality, contributing to a restful night's sleep. However, there are some concerns regarding the mattress quality with occasional complaints about mattresses sinking in the middle or being too hard. The supplementary sleeping arrangements, particularly the sofa beds, received less favorable reviews, being described as uncomfortable or even broken in some instances.
Accessibility is another appreciated aspect with guests finding the check-in process straightforward and the overall building design user-friendly. Though parking nearby can be challenging and may require a short walk, public elevators within the city assist with mobility. The facilities, including kitchen and laundry equipment, add to the practicality of the apartments.
In summary, APARTAMENTOS ELEVEN ROOMS offers a blend of centrality, modern comfort and accessibility, making it a popular choice for travelers looking to explore Burgos. The combination of excellent location, meticulous cleanliness, thoughtful amenities and attentive service positions it as an outstanding accommodation option in the city.
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