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Summary of reviewsThe Royal Harbour Hotel enjoys a stunning location in Ramsgate, offering beautiful views over the harbour and easy access to local attractions, shops, cafes and restaurants. Guests love the picturesque seafront and cliff-top esplanades, along with the nearby sandy beaches and charming local pubs. The hotel itself is praised for its welcoming and friendly staff, who contribute to a homely and comfortable atmosphere.
Rooms at the hotel are described as cozy, clean and filled with charming artwork, often featuring superb views of the harbour. Although some guests find the rooms to be on the smaller side, the comfortable beds and luxurious bedding generally make for a pleasant stay. The hotel's quirky decor, reminiscent of antiquity, adds unique character to the experience.
Cleanliness is another strong point with many guests attesting to spotlessly clean and well-maintained rooms and public areas. The warm and accommodating staff, frequently highlighted in reviews, enhance the overall guest experience, making visitors feel right at home.
While breakfast offerings receive mixed feedback, many guests find the continental breakfast acceptable, though some recommend nearby cafes and restaurants for a more fulfilling meal. The Wi-Fi experience is also varied with some guests reporting weak signals and intermittent connectivity, particularly on higher floors.
Despite occasional mentions of maintenance issues and the desire for refurbishment, the hotel's positive attributes, including its excellent location, friendly staff, clean environment and charming ambiance, make The Royal Harbour Hotel a delightful and convenient retreat for those exploring Ramsgate. Show more
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Dog Friendly Hotel
This hotel is located in the heart of Ramsgate's Royal Harbour and warmly welcomes dogs. It offers pet-friendly dining options and is close to dog-friendly beaches and parks.
Hotel near Nightlife Spots
Located on Nelson Crescent, just steps away from Ramsgate Harbour, offering convenient walking access to the area's selection of pubs, bars, and dining establishments.
Hotel with Free Wi-Fi
Located in Ramsgate, this hotel offers free Wi-Fi. Its central location provides easy access to local attractions.
3-Star Hotel
This hotel is well-regarded for its good service and convenient location. The hotel offers a restaurant, bar, and free Wi-Fi, providing a comfortable stay for guests looking to explore Ramsgate.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Double Room with Garden ViewWith a luxurious pocket-sprung mattress, modern bathroom, an LED TV with Freeview channels, and original artwork.
For bookings that total 3 or more room nights, the hotel will require a quarter of the total cost as a non-refundable deposit.
The room is situated at the rear of the property and does not have a sea view.
Single Room with Garden ViewThis room features a small double bed with signature luxury bedding and views of the courtyard garden.
The room is on the first floor close to the reception.
Small Double RoomThis small room on the third floor comes with sea views, signature down/feather filled pillows and duvets, fluffy bath sheets and art-filled walls.
Staff can help with the luggage.
Double Room with Sea ViewThird floor room with high ceilings, a four-poster bed, an LED TV with Freeview channels, and magnificent sea/harbour views.
Double Room with Balcony and Sea ViewThis room features sunrise views over the sea and Royal Harbour, a balcony, feather/down filled pillows and duvets, fluffy bath sheets and a four-poster bed.
Single Room with Sea ViewThis small room on the third floor comes with sea views, signature down/feather filled pillows and duvets, fluffy bath sheets and art-filled walls.
Staff can help with the luggage.
Deluxe Suite with Sea ViewThis suite offers plenty of light filled space and panoramic sea views down to the Royal Harbour. It also comes with a seating area, signature feather/down filled pillows and duvets, and fluffy bath sheets.
Twin Room - Disability AccessThis room is located on the ground floor just behind the reception and comes with a double and single bed and a spacious bathroom.
Guests have access to a shared sitting room that offers a log fire during the winter months and overlooks the harbour.
Deluxe Suite with Sea ViewThis spacious suite is located in a Georgian townhouse and features an armchair by the window and views over the harbour and marina. The four-poster bed comes with signature luxury bed linen and feather/down filled duvets and pillows.
Twin Room with Garden ViewThis room is privately located in a house on the third floor and features two single beds and views of the garden. Guests can relax in the ground floor library or in the living room that offers a log fire during the winter months.
Staff can help with the luggage.
Budget Single RoomThis budget room features signature luxury bedding, oversize bath towels, a flat-screen TV and a private bathroom.
Guest Reviews
7.2
Good
Location
Nestled in what many describe as the prettiest part of Ramsgate, The Royal Harbour Hotel boasts an amazing location with stunning views over the harbour. Centrally situated, the hotel offers easy walking access to a variety of shops, cafes, bars and restaurants, making it a convenient base for exploring the area. Guests repeatedly highlight the beautiful and picturesque setting, including lovely seafront and cliff-top esplanade views. The sandy beaches nearby add to the allure, complemented by good local pubs and restaurants.
The hotel itself features a welcoming and friendly staff, contributing to a homely and comfortable atmosphere. Rooms are consistently praised for their cleanliness and comfort with many offering superb views of the harbour. Visitors appreciate the thoughtful touches from the staff, such as early morning croissants, which enhance the overall experience.
With its excellent location, wonderful architecture and spectacular harbourside views, The Royal Harbour Hotel provides a delightful and convenient retreat for those looking to enjoy the charms of Ramsgate.
Breakfast
The Royal Harbour Hotel, located in a prime spot central to all restaurants and attractions, has garnered mixed feedback regarding its breakfast offerings. Unfortunately, a common theme among guest reviews is the lack of an included breakfast with several guests highlighting the absence of any onsite breakfast options during their stay. While a continental breakfast is available for an additional charge, some guests felt it was overpriced and not as satisfying as a cooked breakfast they would have preferred.
Those who opted for the continental breakfast generally found it acceptable and it can be delivered to your room for around £10. However, some guests reported issues with communication and delivery, which led to a less-than-ideal experience. For a more fulfilling breakfast, guests frequently recommended nearby cafes and restaurants, such as the great breakfast at Falstaff just around the corner or the Little Ships restaurant.
The hotel could benefit from clearer communication regarding breakfast availability and pricing to better manage guest expectations. Despite these breakfast-related concerns, the hotel's central location and helpful staff continue to be strong selling points for visitors.
Rooms
The Royal Harbour Hotel garners mixed feedback regarding its rooms. Many guests appreciate the cozy and comfortable ambiance, noting that rooms are clean, filled with charming and unusual artwork and often feature amazing views of the harbour. Comfortable beds and luxurious bedding add to the positive experience with some rooms offering peaceful and quiet environments perfect for relaxation after a day of activities. The hotel's quirky decor, reminiscent of antiquity with paintings and rugs, adds a unique character that many find delightful.
However, room sizes are frequently highlighted as a downside with numerous reviews describing them as very small, including the bathrooms. Several guests mention that they found the rooms basic for the price with some experiencing issues like cold temperatures, stuffy air and inadequate cleaning services. There are mentions of maintenance issues such as blocked shower heads and lumpy mattresses, though these do not dominate the feedback.
Overall, while the hotel’s charming atmosphere and stunning views create a pleasant stay for many, potential visitors should be prepared for compact rooms and some variability in amenities and maintenance.
Beds
The Royal Harbour Hotel seems to receive overall positive feedback regarding the comfort of its beds. Many guests describe the beds as comfortable or very comfortable with some even claiming they were the most comfortable beds and bedding they had ever experienced. Descriptions such as "nice comfortable bed" and "comfy double bed" are recurring with mentions of luxurious bedding enhancing the experience. However, there are a few guests who found the beds to be less than satisfactory, citing issues such as squishy feather beds, squeaky iron frames or the need for replacements. Despite these outliers, the general consensus suggests that most guests enjoy a restful night's sleep thanks to the hotel's comfortable bed offerings.
Cleanliness
The Royal Harbour Hotel stands out for its consistent cleanliness and welcoming atmosphere. Numerous guest reviews emphasize the hotel’s very clean rooms with some describing them as spotlessly clean and scrupulously tidy. The overall hotel environment, including its public areas, is frequently highlighted as clean and fresh, enhancing the guest experience. The comfort levels are also commendable with clean and comfortable rooms coupled with lovely, fresh bed linen, making for a pleasant stay.
Guests appreciate the hotel’s unique and interesting artwork, which adds to its quirky charm. The staff receive notably positive mentions for their kindness and welcoming nature, contributing positively to the overall ambiance of the hotel. Many found the rooms to be clean and well-maintained, accompanied by fantastic sea views that enrich the stay.
However, there are occasional reports of rooms and bathrooms not meeting cleanliness expectations with issues such as dusty spaces, unclean sinks and missed areas like the outside shower edge. Instances of cobwebs, unclean showers and improper maintenance were noted, indicating some inconsistency in the hotel’s cleaning standards. Despite these sporadic concerns, the majority of reviews illustrate a clean and pleasant environment, making The Royal Harbour Hotel a generally well-regarded choice for travelers.
Staff
The Royal Harbour Hotel is frequently praised for its exceptional staff who are consistently described as friendly, helpful and welcoming. Guests repeatedly highlight the team's warm and accommodating nature, noting how the receptionist and other staff members go above and beyond to ensure a comfortable and enjoyable stay. Positive reviews often mention that staff members are approachable, sociable and chatty, contributing to a pleasant atmosphere. Specific staff, such as Matthew, are singled out for their helpfulness and cheerful demeanor. Although there are a few mentions of staff being occasionally absent, the overwhelming sentiment is that the hotel's team provides fantastic customer service and a friendly welcome, making guests feel right at home.
Wi-Fi
The Wi-Fi experience at The Royal Harbour Hotel receives mixed feedback from guests. Positive remarks highlight instances where the Wi-Fi worked well, indicating that functional internet connection is achievable under certain conditions. However, there are several reports of weak signal strength, particularly on higher floors such as the third floor and issues with intermittent connectivity where guests had to frequently relog back in. Some guests also struggled with accessing the Wi-Fi altogether, both in their rooms and at the reception area. The hotel's pet-friendly atmosphere is a notable positive feature, although improvements to the Wi-Fi could enhance the overall guest experience.
3 Star
The Royal Harbour Hotel appears to elicit mixed reactions from its guests. While some appreciated the property's quirky charm, cleanliness and quiet atmosphere, there were notable concerns about the overall quality and comfort provided by the hotel, especially given its pricing. The rooms, described as small with tiny bathrooms, did not always meet expectations with one guest mentioning that even basic amenities like towels were missing upon arrival. The view, although pleasant, was not seen as justifying the high cost and many found the hotel to be in need of refurbishment, viewing it as run down rather than royal. Despite its three-star rating, several guests felt it more accurately deserved two stars, citing cold and uncomfortable rooms and disappointment with their stay overall.
No, The Royal Harbour Hotel doesn't have any pool.
No, a spa isn't available at The Royal Harbour Hotel.
Yes, The Royal Harbour Hotel welcomes dogs.
No, parking facilities aren't available at The Royal Harbour Hotel.