Holiday Inn Express & Suites Rapid City by IHG
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Summary of reviewsOverall, the Holiday Inn Express & Suites Rapid City is highly recommended by most guests, especially families with small children, due to its amazing indoor pool facility. The pool has a cool splash pad and excellent hours, making it perfect for guests of all ages. Although a few guests complained about the water being chilly, the majority found it to be a great temperature. Many guests appreciated the clean, spacious rooms and comfortable beds as well. Despite a few negative comments regarding the heat of the pool and high room rates, the positive reviews vastly outnumber the negatives, making this hotel a great choice for a relaxing and fun family vacation.
Categories
Business Hotel
Holiday Inn Express & Suites typically offer business centers and meeting spaces. This location provides essential amenities for business travelers.
Hotel with Parking
Features ample parking and is conveniently located near Rapid City's attractions. The hotel offers comfortable accommodations and complimentary breakfast.
Accessible Hotel
This hotel provides accessible rooms and facilities to accommodate guests with disabilities.
3-Star Hotel
This hotel provides a comfortable stay with good breakfast options and a convenient location. It is well-maintained and offers a pleasant experience.
Hotel with Indoor Pool
This hotel is listed as having an indoor pool. Specific details about additional pool features were not available in the search results.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
If you're planning a trip to Rapid City, you might want to consider staying at the Holiday Inn Express & Suites. While the location isn't the best in the city - there are some shady hotels across the street - the immediate area around the hotel is well maintained and guests have described the location as convenient and perfect. The hotel is centrally located and close to many things, including Rushmore Mall and many wonderful restaurants. The hotel is also easily accessible from the highway and has ample parking available, though guests have noted that there may be road construction in the area. As for the hotel itself, it's a nice, clean facility that guests have been happy to stay at.
The Holiday Inn Express & Suites Rapid City offers a breakfast that suits every guest's taste with a large selection of items to choose from every morning. The continental breakfast is outstanding and many guests appreciate the healthier items on the menu. The hotel impressed many guests with excellent cinnamon rolls and hot breakfast is always good. Moreover, the breakfast area is refilled and cleaned regularly despite being very busy. Guests are appreciative that the hotel is close to where they go for supper meals. The supportive staff is always ready to assist and provide food services. However, the breakfast selection is not available every day and some guests commented that the breakfast was repetitive, cold or lukewarm with not a lot of hot food items available. Some of the staff has been described as 'unhappy,' while some guests found the breakfast disappointing.
Holiday Inn Express & Suites Rapid City by IHG offers cozy and well-maintained rooms at a great rate. The rooms are clean, modern and very comfortable with spacious handicap options. Even though some guests had issues like a broken blow dryer or a musty AC unit, staff were quick to assist with replacements. Some guests had complaints about cleanliness with examples like dirty shower curtains and mirrors or a tub drain stopper that didn't work. However, most guests found their room to be super clean and equipped with nice amenities like comfortable beds and some mentioned the hotel's nice swimming pool. Overall, guests enjoyed a clean and quiet stay at Holiday Inn Express & Suites Rapid City.
Holiday Inn Express & Suites Rapid City by IHG, is the perfect accommodation if you're looking for a spotless and well-maintained hotel during your stay in Rapid City. According to confirmed guest reviews, the cleanliness of the hotel is highly commendable. The bathrooms are extremely clean, the facilities are very clean and the property is clean. The staff also makes sure that the hotel is kept clean and they are attentive to minor issues. Although there were some minor cleanliness issues like dirty mirrors, dirty shower curtains and musty-smelling A/C units, they were immediately fixed upon reporting. The hotel boasts nice swimming pools and clean, spacious rooms that guarantee a pleasant and quiet stay. The carpet might not be spotless, but the overall impression is that the Holiday Inn Express & Suites Rapid City is a nice clean facility that is worth staying in.
If you're looking for a hotel with exceptional staff, look no further than Holiday Inn Express & Suites Rapid City! Guest after guest praised the friendly and helpful front desk staff, as well as the kind and accommodating night staff. Even the breakfast lady received glowing reviews for her service. The staff and facilities consistently met guest expectations and many specifically mentioned Nathan, the assistant manager, for his wonderful and personable service. However, it's worth noting that one or two guests had unpleasant experiences with rude staff. Overall, if your top priority is friendly and welcoming service, you'll be pleased with your stay at this IHG hotel.
The Holiday Inn Express & Suites Rapid City boasts an amazing indoor pool that guests of all ages will surely enjoy. The pool is ideal for small children with a cool splash pad and excellent hours. Even though some guests found the water rather chilly, the majority found it to be a great temperature, although some complained it was too cold for a one-year-old. Despite a few negative comments, most guests loved the pool, which was considered the best part of their stay. Those who mentioned the hot tub said it was great, although it wasn't very hot for some. Many guests appreciated the comfy beds and clean spacious rooms and said that the pool was perfect for their 4 and 5 year olds. A couple of negative reviews mentioned issues with the heat of the pool and the high cost of the rooms, but most guests had nothing but positive things to say about the pool area and the hotel overall.
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Location
Breakfast
Rooms
Cleanliness
Staff
Pool
Yes, Holiday Inn Express & Suites Rapid City by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Rapid City by IHG.
No, Holiday Inn Express & Suites Rapid City by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Rapid City by IHG.
Yes, Holiday Inn Express & Suites Rapid City by IHG has a gym.
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