5-Star ResortThis resort features a secluded location near a lagoon and offers a championship golf course. It provides a traditional experience with well-maintained grounds and a range of amenities suitable for golf enthusiasts and those seeking relaxation.
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Summary of reviews related to the '5 Star' categoryPenina Hotel & Golf Resort has received mixed feedback from guests regarding its five-star rating and facilities. Many reviews highlight that the hotel falls short in maintaining the level of service and amenities expected from a five-star establishment. Concerns are raised about the outdated state of the hotel, emphasizing the need for renovations, particularly the exterior which shows signs of wear such as missing render. Guests have expressed disappointment in the quality of service, noting instances where basic hospitality standards were not met, such as the expectation to serve oneself coffee—a setting not typical for a five-star hotel. Overall, while the resort boasts a prestigious rating, current conditions and services suggest a disconnect between guests’ expectations and their experiences.
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