4-Star HotelThis 4-star superior hotel is a short walk from Lübeck's medieval city center and offers an indoor pool, an on-site spa and fitness center, and free WiFi. The air-conditioned rooms feature a TV and guests have consistently praised the helpful staff, delicious breakfast and convenient location.
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Summary of reviews related to the '4 Star' categoryHoliday Inn Lübeck by IHG, has drawn mixed reviews regarding its four-star rating. Some guests believe the hotel maintains a good standard, fitting for a four-star designation, highlighting it as a legit four-star hotel. However, a considerable number of reviews assert that the hotel falls short of the expectations set by its rating.
The rooms and services have been points of contention. While marketed as a four-star establishment, many guests feel that the quality of the rooms and facilities do not match this standard, likening it more to a three-star experience. Issues such as inconsistent service, subpar breakfast offerings and inadequate room amenities like dark bedside lamps and average quality jams have been noted. Additionally, there appears to be a lack of flexibility in pricing, which is uncommon for superior four-star hotels.
The hotel's facilities and services have been described as better than a few other four-star hotels but lacking when compared to the complete services typically provided by hotels in this class. Some guests have expressed that the hotel is more suitable for business stays rather than luxurious leisure experiences.
Overall, while there are aspects of Holiday Inn Lübeck that support its four-star rating, there are notable areas where it does not meet the high standards expected. The experiences shared suggest it may more accurately fit the profile of a three-star hotel despite its four-star claims.
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