The Prince of Wales enjoys a prime location that appeals to many travelers, offering convenient access to Reigate station and nearby attractions, making it particularly attractive for business trips or quick getaways. Guests appreciate the ease of reaching Gatwick via train and value the proximity to the town center, while still enjoying a peaceful atmosphere despite its closeness to the railway.
Although breakfast is not provided on-site, guests are pleased with the availability of tea and coffee and the nearby breakfast restaurant that caters to various tastes. This location serves as a perfect jumping-off point to explore local culinary options, even though some guests noted the need for clearer communication regarding the breakfast hamper.
The rooms at The Prince of Wales evoke mixed feelings. They are considered basic yet functional, suitable for short stays, with some guests appreciating the room size and comfortable beds. Although cleanliness is a concern for some, impacting their perception of room maintenance and decor, the free parking and straightforward accommodation align with travelers seeking convenience.
The staff stands out as a significant highlight, consistently described as friendly, helpful, and welcoming, which greatly enhances the guest experience. The exceptional service, particularly from the reception and bar staff, adds a personal touch and leaves a lasting impression.
While the comfort of the beds varies, with some guests experiencing restful sleep, there are noted issues with bed quality and cleanliness, suggesting opportunities for improvement to enhance guest satisfaction. Addressing these aspects, along with overall cleanliness, could significantly improve the guest experience and maintain the appeal of The Prince of Wales for future travelers.
Gainsborough Lodge boasts a highly favorable location, especially for travelers using Gatwick Airport due to its mere 5-minute drive or short bus ride away. Its proximity to Horley train station further facilitates easy commutes to London and Brighton. Guests appreciate the convenience of nearby public transportation, dining and shopping options, making it an ideal choice for short stays and longer visits alike. The surrounding area’s peaceful and charming atmosphere adds to the appeal, offering a quiet retreat despite the central location.
Rooms at Gainsborough Lodge receive mixed reviews but are generally noted for cleanliness and comfort, often described as small yet sufficient for brief stays. Recent renovations have enhanced the freshness and modernity of many rooms, which come with convenient amenities like tea and coffee making facilities. While some minor issues such as drafts, noise and dated decor are mentioned, the overall comfort level and reasonable pricing make it a practical choice for budget-conscious travelers.
The cleanliness of the lodge is frequently commended with numerous guests highlighting spotless rooms and well-maintained facilities. However, a few reviews note occasional lapses in hygiene, such as dirty carpets or musty smells. Despite these infrequent concerns, the majority of guests find the accommodations clean, quiet and comfortable.
The staff at Gainsborough Lodge are consistently praised for their friendliness and professionalism. Guests feel well taken care of with numerous reviews singling out the welcoming attitude and helpfulness of the owner and staff. Little gestures, like assistance with luggage and taxi recommendations, enhance the overall guest experience.
The WiFi service at the lodge is generally satisfactory with most guests finding it meets basic needs despite a few reports of spotty or non-functioning connections. The parking options are appreciated for their convenience, especially for travelers planning to leave their car on-site during their holiday. Although the front driveway can be muddy and uneven, the availability of free overnight parking and reasonably priced paid parking contribute to a hassle-free stay.
The breakfast service has received mixed feedback; while some guests enjoyed the continental breakfast, others expressed disappointment over its unavailability despite prior expectations. Any inconsistencies are generally offset by the owner’s willingness to accommodate other needs when approached.
In summary, Gainsborough Lodge provides a clean, comfortable and conveniently located option for travelers, particularly those using Gatwick Airport. Despite minor areas for improvement, it offers good value for money with its welcoming staff, comfortable beds and practical amenities making it a reliable choice for budget-conscious guests.
Hazelwick boasts an exceptional location near Gatwick Airport, making it a favored choice for travelers. Its accessibility is highlighted by options ranging from a quick Uber ride to a leisurely walk, along with well-connected bus services. Despite proximity to the airport, the area remains serene and charming, replete with local attractions and a peaceful neighborhood ambiance. Visitors appreciate the combination of convenience, tranquility and practical amenities, deeming it excellent value for money.
Breakfast at Hazelwick is available around the clock with a self-service setup that includes cereals, toast, pastries, fruits and beverages. This arrangement is particularly beneficial for early or late arrivals. Although the convenience and variety are positive points, the quality and cleanliness could be improved with mixed feedback on the freshness and appeal of the items. Despite these issues, the availability of snacks and dietary options add a thoughtful touch.
Dining options nearby are varied and well-regarded with recommendations for local pubs and restaurants enhancing the experience. Guests enjoyed the nearby pubs and outdoor dining spaces, though some did mention less convenient dining paths.
The rooms at Hazelwick are valued for their charm and functionality, appealing to families and solo travelers alike. Key highlights include spacious, quirky accommodations with essential amenities such as mini-fridges, microwaves and streaming services. The cheerful decor and communal kitchen add to the cozy, family-friendly vibe. However, inconsistencies in cleanliness and room preparedness have been noted, including issues with heating and noise.
Staff interactions at Hazelwick, particularly with host Joanne, are largely positive. Guests frequently mention her warm, helpful demeanor, contributing significantly to their pleasant stays. While most staff interactions are praised, occasional reports of poor service and staff availability issues do exist.
Wi-Fi services are hit-or-miss with some guests enjoying reliable connections and streaming services, while others face significant connectivity problems.
The pool facilities are a notable feature, especially appreciated by families. When well-maintained, the pool area adds substantial value to the stay. However, maintenance inconsistencies and occasional closures have dampened the experience for some guests.
Parking is conveniently available and reasonably priced, offering secure spaces for guests' vehicles. Despite minor organizational issues, the parking arrangement is generally satisfactory and appreciated.
Bed comfort receives mixed reviews with many guests finding the beds supportive and comfortable, while others experienced issues with mattress quality and bed frame stability. Cleanliness of bedding also raised some concerns.
Overall, Hazelwick offers a unique and charming lodging experience with notable strengths in hospitality, location and family-friendly amenities. Addressing the inconsistencies in cleanliness, room preparedness and maintenance could significantly enhance the overall guest experience.
Categories
Free Wi-Fi
Cheap
Pool
Heated Pool
Outdoor Pool
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Reigate