4-Star HotelLocated a 15-minute drive from Geneva, this 4-star hotel provides easy access to both French and Swiss attractions. It receives very good user ratings for its location, cleanliness, and overall experience. The hotel offers comfortable accommodations and convenient amenities for travelers.
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Summary of reviews related to the '4 Star' categoryThe reviews for 'Mercure Annemasse Porte De Genève' highlight considerable dissatisfaction regarding its four-star rating with many guests feeling it did not meet the expectations associated with such classification. Decor and ambiance fell short of what is typically anticipated from a hotel of this calibre with reception and general hotel design failing to impress. Guests were particularly critical of the hygiene standards, pointing out issues such as mold on the bathtub joints, which they deemed unacceptable for a purported four-star establishment. Furthermore, the restaurant was described as basic, adding to the sentiment that the value for money was not appropriate given the hotel’s star rating. Overall, the reviews convey a consistent message that the services and facilities do not align with what is expected from a four-star hotel, leading to disappointment among guests.
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