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Summary of reviewsNH Ciutat de Reus is celebrated for its prime location in the charming city of Reus, making it an ideal base for exploring the vibrant city center, old town, and nearby attractions. The hotel balances accessibility with a peaceful environment, providing easy access to cultural sites and nearby towns. Guests consistently commend the hotel for its exceptional cleanliness and hospitable staff, who are noted for their friendliness, attentiveness, and professionalism, enhancing the overall guest experience.
The breakfast offerings at the hotel receive high praise for their variety and quality, with options catering to different dietary needs. Many guests highlight breakfast as a standout feature, appreciating the fresh ingredients and friendly service. The dinner experience is mostly positive, with good quality and reasonably priced meals, though some inconsistencies have been noted, such as occasional lapses in food preparation and limited dining options on Sunday evenings.
Rooms at NH Ciutat de Reus offer a blend of comfort and spaciousness, praised for being large, clean, and well-equipped, though some updates could enhance the aging decor. Bedding is particularly lauded for providing a restful sleep experience, with spacious rooms adding to guest comfort.
For business travelers, the hotel is ideally suited, with its strategic location, professional environment, and cleanliness aligning well with work-related needs. Additionally, the hotel accommodates pets, providing a dog-friendly environment that, while appreciated, involves a notable fee that some guests consider excessive.
While the hotel generally meets expectations for its classification, some guests have expressed a desire for more amenities typical of a four-star establishment, such as complimentary water and an in-room kettle. Despite this, NH Ciutat de Reus offers a good value for money, enhanced by its excellent staff and overall service quality.
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