Info
Summary of reviewsPena Park Hotel has earned high marks for its tranquil location, superb amenities and outstanding guest service. Nestled in a serene haven surrounded by lush nature, the hotel offers an ideal base for relaxation and adventure. Its proximity to Pena Aventura Park and easy accessibility add to its appeal with guests continually praising the breathtaking natural landscapes and the harmonious integration of the modern, eco-friendly hotel with its green environment. The stunning views from the spa and rooms further enhance the overall experience.
The breakfast service is frequently highlighted as a major perk, offering a diverse and high-quality array of both sweet and savory items, including fresh fruits, homemade cakes and regional favorites like pastéis de nata. The breakfast buffet is well-organized and caters to various dietary restrictions, though some guests noted minor areas for improvement. Dinner at the hotel's restaurant also receives acclaim for its sophisticated and divine cuisine with a perfect blend of fine dining and regional specialties. Despite some reports of slow service and higher prices, the overall dining experience is described as excellent and highly recommended.
Guests find the rooms at Pena Park Hotel spacious, comfortable and impeccably clean, often exceeding their expectations with modern decor, excellent amenities and phenomenal views of the surrounding landscapes. Though there are occasional minor maintenance issues, the overall impression of the rooms is highly favorable.
Cleanliness stands out across the board with guests frequently commending the immaculate conditions of both the rooms and common areas. Minor critiques like stained carpets and missed cleaning details do exist but are overshadowed by the positive reviews.
The staff at Pena Park Hotel is repeatedly praised for their friendliness, attentiveness and exceptional service, contributing significantly to the positive guest experience. Reviews highlight the staff's dedication to hospitality and their efficiency in addressing requests.
While the free Wi-Fi service had mixed reviews with some guests experiencing connectivity issues in the rooms, it generally met the needs of most visitors. The spa receives high praise for its comprehensive facilities and serene environment, although a few guests noted occasional functional issues and overcrowding. Similarly, the gym, while well-equipped, could benefit from improved maintenance and space considerations.
The pools are well-regarded for their cleanliness and scenic beauty, though some guests found the water temperature to be too cold and experienced occasional overcrowding. The parking facilities are appreciated for their ample space and convenience.
Overall, Pena Park Hotel is celebrated for its captivating natural surroundings, excellent amenities and top-notch service, making it a desirable destination for both relaxation and adventure.
Show moreRead review summaries for all categories
Categories
