Gallant Hotel
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Summary of reviewsGallant Hotel is a popular choice for visitors to Rio de Janeiro, praised primarily for its strategic and convenient location. Situated close to key areas such as the Maracanã Stadium, Expo MAG and Cidade Nova, it offers easy access to public transportation and a range of amenities nearby, including bakeries, pharmacies and shops. This makes it a practical choice for both leisure and business travelers, despite some safety concerns about the surrounding area.
The hotel's breakfast generally receives positive reviews with many appreciating the variety of options and the quality of food, particularly the coffee. While there are occasional complaints about certain items and the speed of replenishment, the overall sentiment is that the breakfast complements the stay well.
Dinner services at Gallant Hotel are available 24 hours with efficient room service, which many find convenient. However, the menu prices are considered high by some and there have been issues with food quality and variety. The dining experience is further dampened by added charges for basic items like cutlery and glasses.
Rooms at Gallant Hotel are often described as spacious and comfortable, boasting good showers and beds. However, there are notable drawbacks such as outdated furniture, cleanliness issues and noise. Guests have encountered mold, dust and even insects, highlighting a need for better maintenance and modernization.
Cleanliness at the hotel is a mixed bag. While many guests commend the housekeeping staff and the overall upkeep of rooms and bedding, others have found inconsistencies in cleanliness with some instances of dust, mold and pest problems.
The staff generally receive high marks for their helpfulness, attentiveness and friendliness. Specific employees are frequently praised for their exceptional service. However, there are occasional reports of rudeness, slow service and inconsistent training, suggesting room for improvement in staff management.
The wifi at Gallant Hotel is a significant point of frustration for guests with numerous complaints about weak and unstable signals, making it difficult to use the internet effectively in rooms.
Parking is a convenience highlighted by many with the hotel offering a private, indoor garage. However, some guests find the parking spaces tight and have raised concerns about the cleanliness and safety of the garage area.
For families, Gallant Hotel provides spacious rooms that can comfortably accommodate multiple members. However, opinions are divided on its suitability with some families having a positive experience while others point out issues such as staff behavior and cleanliness problems detract from a fully family-friendly environment.
The beds at Gallant Hotel are generally considered comfortable, though there are complaints about the practice of pushing single beds together and some issues with bedding quality.
Accessibility receives positive remarks with features like large bathrooms and an elevator for people with disabilities enhancing usability. The hotel's accessible location and efficient transportation options add to its appeal for guests with mobility needs.
In summary, Gallant Hotel offers a comfortable and conveniently located stay with satisfactory services and amenities, though there are areas for improvement, particularly in cleanliness, dining options, wifi service and family-friendliness.
Categories
The hotel's breakfast generally receives positive reviews with many appreciating the variety of options and the quality of food, particularly the coffee. While there are occasional complaints about certain items and the speed of replenishment, the overall sentiment is that the breakfast complements the stay well.
Dinner services at Gallant Hotel are available 24 hours with efficient room service, which many find convenient. However, the menu prices are considered high by some and there have been issues with food quality and variety. The dining experience is further dampened by added charges for basic items like cutlery and glasses.
Rooms at Gallant Hotel are often described as spacious and comfortable, boasting good showers and beds. However, there are notable drawbacks such as outdated furniture, cleanliness issues and noise. Guests have encountered mold, dust and even insects, highlighting a need for better maintenance and modernization.
Cleanliness at the hotel is a mixed bag. While many guests commend the housekeeping staff and the overall upkeep of rooms and bedding, others have found inconsistencies in cleanliness with some instances of dust, mold and pest problems.
The staff generally receive high marks for their helpfulness, attentiveness and friendliness. Specific employees are frequently praised for their exceptional service. However, there are occasional reports of rudeness, slow service and inconsistent training, suggesting room for improvement in staff management.
The wifi at Gallant Hotel is a significant point of frustration for guests with numerous complaints about weak and unstable signals, making it difficult to use the internet effectively in rooms.
Parking is a convenience highlighted by many with the hotel offering a private, indoor garage. However, some guests find the parking spaces tight and have raised concerns about the cleanliness and safety of the garage area.
For families, Gallant Hotel provides spacious rooms that can comfortably accommodate multiple members. However, opinions are divided on its suitability with some families having a positive experience while others point out issues such as staff behavior and cleanliness problems detract from a fully family-friendly environment.
The beds at Gallant Hotel are generally considered comfortable, though there are complaints about the practice of pushing single beds together and some issues with bedding quality.
Accessibility receives positive remarks with features like large bathrooms and an elevator for people with disabilities enhancing usability. The hotel's accessible location and efficient transportation options add to its appeal for guests with mobility needs.
In summary, Gallant Hotel offers a comfortable and conveniently located stay with satisfactory services and amenities, though there are areas for improvement, particularly in cleanliness, dining options, wifi service and family-friendliness.
Hotel with Parking
Gallant Hotel provides free parking for guests.
Accessible Hotel
The Gallant Hotel provides wheelchair access and a lift for guest convenience. It also features bathrooms and toilets specifically designed for disabled guests.
3-Star Hotel
Gallant Hotel offers good value and a comfortable stay. The hotel's location allows for easy exploration of the city.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Guest Reviews
Gallant Hotel enjoys a prime location, consistently praised for its convenience and proximity to key areas in Rio de Janeiro. The hotel is notably close to the Maracanã Stadium, making it an ideal choice for sports enthusiasts. It's also positioned near the Expo MAG and Cidade Nova, which suits both business travelers and event attendees. Guests have easy access to the bus station, major roads and the central downtown area, facilitating smooth travel throughout the city.
The location allows visitors to reach popular tourist attractions and various city zones, including the bustling nightlife, shopping malls and restaurants within a short commute. It’s especially strategic for those needing to visit educational institutions like UERJ or catch a flight, as it’s nearer to the airport than typical tourist districts like Copacabana.
While the surroundings can sometimes seem remote or less picturesque, posing safety concerns according to some, the hotel's accessibility and proximity to public transportation, including the Estácio metro station, are major advantages. Despite mixed reviews on the immediate vicinity, Gallant Hotel remains a top choice for its location, accommodating both leisure and business visits effectively with good value for money. Plus, the presence of nearby amenities like bakeries, pharmacies and shops enhances guest convenience. The overall sentiment highlights a fantastic, strategic location that suits various travel needs in Rio.
Gallant Hotel's breakfast offerings receive mixed but generally positive feedback from guests. Many guests praised the breakfast as excellent, very good or even amazing, noting its diverse and varied options. Positive highlights include tasty dishes, a wide variety of items and excellent coffee, contributing to a satisfying breakfast experience. Some guests appreciated the dedication of the breakfast staff, describing them as helpful and attentive.
However, there are also several points of critique. Some guests mentioned that certain breakfast items, such as fruits and scrambled eggs, lacked quality or were poorly presented. Issues with replenishment and food running out quickly were noted. Furthermore, a few guests were disappointed by the limited variety of the breakfast offerings, describing it as basic or simple and occasionally expensive.
Despite these criticisms, the hotel’s breakfast generally met expectations with many guests finding it satisfactory and pointing out that it complemented the accommodation well.
At the Gallant Hotel, dinner options have elicited a mix of responses from guests with some notable pros and cons. Many praised the 24-hour availability of food service and the swift, efficient room service. Dishes have been described as perfect and the restaurant's service received commendations for its quick and attentive nature.
However, guests also noted several downsides. The menu's prices for lunch and dinner are considered high with some finding the meal options limited or quite expensive. Some discrepancies were highlighted, such as the quality of meat not matching menu descriptions and issues like undercooked or overcooked food.
Convenience factors like ordering through an intercom and the necessity of requesting basic items like cutlery and glasses, for which additional charges apply, added to the frustration. The restaurant is currently operating solely with room service and several amenities such as air conditioning in common areas and the ability to warm up food in a microwave were found lacking.
Overall, while the Gallant Hotel offers some noteworthy advantages in terms of service and meal quality, it also faces critical challenges in pricing, variety and certain facilities which detract from the dining experience.
Gallant Hotel's rooms receive mixed reviews with a notable emphasis on spaciousness and comfort. Many guests appreciate the large, airy rooms that are often described as clean and well-organized. The showers are frequently highlighted as being particularly good, along with the comfortable beds and overall room setup. Some rooms even feature additional amenities like a balcony, sauna and bathtub, surprising guests positively.
However, several issues detract from the overall experience. Numerous reviews mention the outdated condition of the rooms with old furniture, malfunctioning equipment and poor lighting. Cleanliness is a recurrent problem, as some rooms are noted to have mold, dust and even insects. Noise is another common complaint, whether it’s from traffic outside or a noisy air conditioner. Some guests also mention that their room did not match the photos provided, pointing to discrepancies in expectations versus reality.
There are also problems with specific amenities and structural issues; rooms sometimes have broken windows, peeling carpets and inadequate blackout curtains. Air conditioning units are often described as old and inefficient. Safety concerns and pest issues add to the list of negatives.
While the breakfast and location generally get favorable comments, the overall guest sentiment seems to highlight a need for modernization and better upkeep to align the hotel’s potential with its actual offerings.
The guest reviews of the Gallant Hotel provide a mixed but generally positive perspective on the comfort of the beds. Numerous guests have highlighted the beds as being comfortable with many using words like "comfortable," "very comfortable," and "good" to describe their experience. The mattresses are noted as being new and clean in several reviews and some guests appreciated the comfort of the bed linen and sheets. There were also mentions of the beds providing excellent cost benefit for their stay.
However, some recurring criticisms include the practice of pushing two single beds together to form a double bed, which often results in an uncomfortable gap in the middle, deemed a bit inconvenient by multiple guests. Other complaints involved issues such as loud air conditioning, old or stained bedding and beds that some found too firm or too soft. A few guests mentioned instances of dirty linens and deformed mattresses with specific comments on uncomfortable or old beds causing potential discomfort. Despite these mixed experiences, the prevailing sentiment leans towards a generally satisfactory sleep quality at the Gallant Hotel.
Nestled in a bustling area, Gallant Hotel boasts a mix of experiences regarding its cleanliness. On a positive note, the hotel features clean and comfortable rooms with several guests highlighting the pleasing organized environment. The bedclothes and towels are often regarded as clean, contributing to a comfortable stay for many. The overall maintenance of the rooms and bathrooms, when up to standard, provides a tranquil and pleasant atmosphere. Housekeepers are frequently praised for their excellent work and friendly demeanor, ensuring certain areas are thoroughly cleaned and well-maintained.
However, the hotel has faced criticism regarding inconsistent cleanliness. Some guests have encountered rooms and bathrooms that were inadequately cleaned with issues ranging from dust and mold to more concerning discoveries like cockroaches and peeling wallpaper. Common areas and facilities sometimes appear rundown and in need of urgent cleaning with particular attention needed in bathrooms and under beds where dust and dirt accumulate. The handling of room hygiene needs greater scrutiny, as sporadic reports of unpleasant odors and left-behind items have been noted.
Despite these mixed reviews, it seems that with tighter cleaning protocols and routine maintenance, Gallant Hotel holds the potential for a much more consistently satisfactory guest experience.
Visitors to Gallant Hotel have mixed feelings about the staff with many highlighting the positive aspects of their experience. Guests frequently describe the staff as helpful, attentive and friendly, ensuring that visitors feel well cared for and welcomed. The reception and cleaning staff, in particular, receive high marks for their efficiency and politeness. Specific employees, such as Mara and Pedro, are commended for their exceptional service.
Many reviewers appreciate the professionalism and empathy of the staff, who are willing to go the extra mile to assist guests. Positive mentions include commendations for great customer service, good organization within rooms and restaurants and efforts to maintain cleanliness and Covid protection. The breakfast team is also praised for their friendliness and competence.
However, there are notable criticisms regarding inconsistent service quality. Some guests report encountering rude, indifferent and poorly-trained staff, particularly at the reception desk. Issues such as slow service during check-in and breakfast times, poor behavior and lack of staff availability are pointed out. The hotel's managerial response to problems appears to be reactive rather than proactive, addressing issues only after persistent complaints from guests.
In summary, while many guests had positive experiences with the staff at Gallant Hotel, there is room for improvement, particularly in the areas of staff training, availability and overall consistency of service.
Guests at Gallant Hotel have expressed significant dissatisfaction with the hotel's wifi service. The recurring issues highlighted in reviews include very weak and unstable signals, slow speeds and frequent disconnections. Many reviews specifically mention that the Wi-Fi does not work properly in the rooms, making it almost impossible to use the internet effectively. Several guests reported that the connection was inconsistent and unreliable with some noting that the internet would work sporadically or not at all for extended periods. Overall, the hotel's Wi-Fi service has been described as terrible and inadequate, indicating significant room for improvement in this area.
Gallant Hotel offers a variety of parking options that garner mixed reviews from guests. The hotel provides a three-floor indoor garage with availability, featuring free and convenient onsite parking which is greatly appreciated by visitors. Many have emphasized the ease of parking and the benefits of having a garage on the premises, complemented by the opportunity to leave their vehicles a bit longer after check-out at no extra cost.
Despite being described as sometimes tight and difficult to maneuver, the parking area is considered well-organized and good for anyone attending nearby events. Guests have noted the covered and private nature of the garage, suggesting a sense of security and convenience. However, there are mentions of the parking area appearing shady and concerns about rats in the garage, which could be potential drawbacks for some visitors. Overall, the availability of free parking and the convenience it provides is a highlighted feature for those driving to the Gallant Hotel.
Gallant Hotel has garnered mixed reviews regarding its suitability for families, though there are some notable positive aspects. Many guests appreciate the hotel's accommodation options for children, finding the rooms spacious enough for a family of four. Several families staying at the hotel have acknowledged that it meets their needs with comments like perfect for me and my family and we are here as a family, reflecting satisfaction with their experience.
A number of families reported that they loved their stay, citing good service and overall happiness. However, there are also diverse opinions suggesting that the accommodation is basic and the hotel shouldn’t be suggested for families, indicating that experiences can vary. Some guests noted issues such as unfriendly staff and cleanliness concerns, like finding a hair on a bath towel, which detract from the hotel's family-friendly claims.
Overall, while the hotel manages to meet the accommodation needs of families and provide satisfactory service for many, there are significant areas for improvement to ensure a consistently positive experience for all family guests.
The Gallant Hotel has received positive feedback from guests regarding its accessibility for those with disabilities. Guests appreciated the hotel's convenient and accessible location, which required only crossing the street to reach various amenities. The hotel features an accessible and large bathroom, as well as a separate elevator for people with disabilities, enhancing its usability. Easy access to public transportation, including nearby subway stations, buses and ride-sharing services like Uber and taxis, was frequently noted. Efficient check-in and check-out processes added to the convenience. The balanced offering of 24-hour reception services at a reasonable price further highlighted its accessibility appeal. Overall, guests found the Gallant Hotel to be a practical and accommodating choice, especially for those with accessibility needs.
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Location
The location allows visitors to reach popular tourist attractions and various city zones, including the bustling nightlife, shopping malls and restaurants within a short commute. It’s especially strategic for those needing to visit educational institutions like UERJ or catch a flight, as it’s nearer to the airport than typical tourist districts like Copacabana.
While the surroundings can sometimes seem remote or less picturesque, posing safety concerns according to some, the hotel's accessibility and proximity to public transportation, including the Estácio metro station, are major advantages. Despite mixed reviews on the immediate vicinity, Gallant Hotel remains a top choice for its location, accommodating both leisure and business visits effectively with good value for money. Plus, the presence of nearby amenities like bakeries, pharmacies and shops enhances guest convenience. The overall sentiment highlights a fantastic, strategic location that suits various travel needs in Rio.
Breakfast
However, there are also several points of critique. Some guests mentioned that certain breakfast items, such as fruits and scrambled eggs, lacked quality or were poorly presented. Issues with replenishment and food running out quickly were noted. Furthermore, a few guests were disappointed by the limited variety of the breakfast offerings, describing it as basic or simple and occasionally expensive.
Despite these criticisms, the hotel’s breakfast generally met expectations with many guests finding it satisfactory and pointing out that it complemented the accommodation well.
Dinner
However, guests also noted several downsides. The menu's prices for lunch and dinner are considered high with some finding the meal options limited or quite expensive. Some discrepancies were highlighted, such as the quality of meat not matching menu descriptions and issues like undercooked or overcooked food.
Convenience factors like ordering through an intercom and the necessity of requesting basic items like cutlery and glasses, for which additional charges apply, added to the frustration. The restaurant is currently operating solely with room service and several amenities such as air conditioning in common areas and the ability to warm up food in a microwave were found lacking.
Overall, while the Gallant Hotel offers some noteworthy advantages in terms of service and meal quality, it also faces critical challenges in pricing, variety and certain facilities which detract from the dining experience.
Rooms
However, several issues detract from the overall experience. Numerous reviews mention the outdated condition of the rooms with old furniture, malfunctioning equipment and poor lighting. Cleanliness is a recurrent problem, as some rooms are noted to have mold, dust and even insects. Noise is another common complaint, whether it’s from traffic outside or a noisy air conditioner. Some guests also mention that their room did not match the photos provided, pointing to discrepancies in expectations versus reality.
There are also problems with specific amenities and structural issues; rooms sometimes have broken windows, peeling carpets and inadequate blackout curtains. Air conditioning units are often described as old and inefficient. Safety concerns and pest issues add to the list of negatives.
While the breakfast and location generally get favorable comments, the overall guest sentiment seems to highlight a need for modernization and better upkeep to align the hotel’s potential with its actual offerings.
Beds
However, some recurring criticisms include the practice of pushing two single beds together to form a double bed, which often results in an uncomfortable gap in the middle, deemed a bit inconvenient by multiple guests. Other complaints involved issues such as loud air conditioning, old or stained bedding and beds that some found too firm or too soft. A few guests mentioned instances of dirty linens and deformed mattresses with specific comments on uncomfortable or old beds causing potential discomfort. Despite these mixed experiences, the prevailing sentiment leans towards a generally satisfactory sleep quality at the Gallant Hotel.
Cleanliness
However, the hotel has faced criticism regarding inconsistent cleanliness. Some guests have encountered rooms and bathrooms that were inadequately cleaned with issues ranging from dust and mold to more concerning discoveries like cockroaches and peeling wallpaper. Common areas and facilities sometimes appear rundown and in need of urgent cleaning with particular attention needed in bathrooms and under beds where dust and dirt accumulate. The handling of room hygiene needs greater scrutiny, as sporadic reports of unpleasant odors and left-behind items have been noted.
Despite these mixed reviews, it seems that with tighter cleaning protocols and routine maintenance, Gallant Hotel holds the potential for a much more consistently satisfactory guest experience.
Staff
Many reviewers appreciate the professionalism and empathy of the staff, who are willing to go the extra mile to assist guests. Positive mentions include commendations for great customer service, good organization within rooms and restaurants and efforts to maintain cleanliness and Covid protection. The breakfast team is also praised for their friendliness and competence.
However, there are notable criticisms regarding inconsistent service quality. Some guests report encountering rude, indifferent and poorly-trained staff, particularly at the reception desk. Issues such as slow service during check-in and breakfast times, poor behavior and lack of staff availability are pointed out. The hotel's managerial response to problems appears to be reactive rather than proactive, addressing issues only after persistent complaints from guests.
In summary, while many guests had positive experiences with the staff at Gallant Hotel, there is room for improvement, particularly in the areas of staff training, availability and overall consistency of service.
Wi-Fi
Parking
Despite being described as sometimes tight and difficult to maneuver, the parking area is considered well-organized and good for anyone attending nearby events. Guests have noted the covered and private nature of the garage, suggesting a sense of security and convenience. However, there are mentions of the parking area appearing shady and concerns about rats in the garage, which could be potential drawbacks for some visitors. Overall, the availability of free parking and the convenience it provides is a highlighted feature for those driving to the Gallant Hotel.
Family
A number of families reported that they loved their stay, citing good service and overall happiness. However, there are also diverse opinions suggesting that the accommodation is basic and the hotel shouldn’t be suggested for families, indicating that experiences can vary. Some guests noted issues such as unfriendly staff and cleanliness concerns, like finding a hair on a bath towel, which detract from the hotel's family-friendly claims.
Overall, while the hotel manages to meet the accommodation needs of families and provide satisfactory service for many, there are significant areas for improvement to ensure a consistently positive experience for all family guests.
Accessible
No, Gallant Hotel doesn't have any pool.
No, a spa isn't available at Gallant Hotel.
No, Gallant Hotel doesn't allow dogs.
Yes, parking facilities are available at Gallant Hotel.
No, Gallant Hotel doesn't have a gym.
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