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Summary of reviewsNovotel RJ Porto Atlantico is favorably reviewed for its strategic location, modern amenities and exceptional service, making it a solid choice for various types of travelers. The hotel's proximity to major attractions like the Sambodromo, Christ the Redeemer and the Museum of Tomorrow, as well as its convenient access to public transportation and airports, is particularly appreciated. Despite its isolated port area location and some safety concerns, it remains a convenient option for business travelers and those with specific downtown activities.
The breakfast offering at Novotel RJ Porto Atlantico is well-received for its variety and quality, though it's not included in the room rate and can be crowded at times. Dinner and other meals present a mixed experience; while some guests praise the buffet and à la carte options, others cite limited variety, long wait times and high prices as concerns.
Rooms are a highlight, described as modern, clean and well-decorated with comfortable beds and good amenities. The hotel’s cleanliness extends to its common areas, although some housekeeping inconsistencies are noted. The staff receives high marks for their friendliness and professionalism, contributing significantly to a welcoming atmosphere. However, there are mentions of occasional overloading and the need for better training.
The hotel's Wi-Fi has mixed reviews with some guests reporting strong performance and others noting intermittent connectivity. The gym is praised for its well-maintained equipment, despite being small, while the rooftop pool, although appreciated for its views, requires better upkeep. Parking is available nearby for a reasonable fee, though its distance and safety are points of contention.
Families find the hotel accommodating with kid-friendly amenities, although sofa beds occasionally fall short of comfort expectations for extended stays. The beds, in general, are highly praised for their comfort.
Overall, Novotel RJ Porto Atlantico meets the expectations of a four-star property for many guests, offering good value for money, especially for business travelers. Some feel it edges towards three-star territory, mainly due to location and service inconsistencies, but it remains a recommended choice for its comprehensive amenities and courteous staff. Show more
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Categories
Business Hotel
This Novotel hotel located near the Port of Rio is likely to cater to business travelers with necessary amenities and meeting facilities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Apartment with One Double BedProviding free toiletries, this apartment includes a private bathroom with a shower and a hairdryer. This apartment provides air conditioning and a flat-screen TV.
Superior Apartment with Double Bed and Sofa BedThis air-conditioned apartment includes a flat-screen TV with satellite channels and a private bathroom.
Superior Apartment with Double Bed and Sofa Bed - Sea ViewProviding free toiletries, this apartment includes a private bathroom with a shower and a hairdryer. This apartment features air conditioning, a sofa, a flat-screen TV with satellite channels and sea views.
Superior Apartment with One Queen BedThis air-conditioned apartment includes a flat-screen TV with satellite channels and a private bathroom.
Executive Queen Room with Sea ViewFeaturing free toiletries, this apartment includes a private bathroom with a shower and a hairdryer. This apartment features air conditioning, a flat-screen TV with satellite channels and sea views.
Superior Apartment with Twin BedsThis air-conditioned apartment is comprised of a flat-screen TV with satellite channels and a private bathroom.
Executive ApartmentThis apartment provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Novotel RJ Porto Atlantico offers a strategic location for travelers with specific needs, being close to the Sambodromo, Christ the Redeemer, the Museum of Tomorrow, public transportation and bus stations. Its proximity to Galeao and Santos Dumont airports makes it a convenient choice for air travelers. The hotel is near various downtown attractions like the Aquarium and Ferris wheel and benefits from a VLT station right in front.
However, the hotel's location in a port neighborhood presents challenges. The area is described as isolated with no nearby shops, restaurants or amenities. Safety concerns are notable, as some reviews highlight that the surroundings can be dangerous and deserted, especially at night. Additionally, the location is not ideal for conventional tourists looking to explore Rio's famous beaches and more picturesque neighborhoods.
While the hotel itself receives praise for its cleanliness, friendly staff and good value for money, potential guests should be aware of the extra transportation costs and limited dining options due to the area's isolation. Despite these drawbacks, its central position and proximity to specific attractions make it a suitable choice for some visitors, particularly those with business in Rio's downtown and port areas.
Breakfast
Novotel RJ Porto Atlantico offers a breakfast experience that has garnered a mix of reviews from its guests. On the positive side, many guests appreciate the good variety of items, noting the breakfast as rich, complete and abundant. The assortment includes several options for breads and beverages and is described as very tasty and varied with some even calling it excellent and delicious. The breakfast service is commended for being consistent and the restaurant environment is occasionally praised for its cleanliness and impeccable service.
However, several reviews highlight some drawbacks. The breakfast can be relatively expensive and is not included in the room rate, which caught some guests by surprise. During busy times, such as when events are held, guests have noticed a lack of replenishment for food items and have found the breakfast area to be overcrowded and chaotic. The limited variety and occasional issues with basic elements like the coffee machine and availability of cutlery were also cited as areas needing improvement.
Overall, while many guests enjoy the breakfast offering at Novotel RJ Porto Atlantico, there are notable concerns about overcrowding, value for cost and occasional service inefficiencies that the hotel may need to address to enhance the breakfast experience fully.
Dinner
At the Novotel RJ Porto Atlantico, the dining experience evokes mixed reactions from guests. On a positive note, breakfast consistently receives praise for being excellent and well-serviced, often described as good and within the normal range. Guests particularly enjoy the buffet, noting its appeal and affordability. Both lunch and dinner options, whether buffet-style or à la carte, are commended for their presentation with some guests finding them impeccable and very good. The food menu is considered excellent by a few and in-room meals have been described as delicious.
However, many guests highlight significant drawbacks, especially with the dinner service. Limited food options past 10 pm and long waiting times, occasionally stretching to over an hour, are common complaints. The quality of the food at dinner has also been criticized with some finding it tough, lacking in flavor and not worth the high prices. Cold and uninspiring dishes like pizza and fries further add to the disappointment. Despite a few commendations for fast and cozy dinners, overall sentiments about the restaurant service are less favorable with several guests urging caution and noting the limited menu variety. The cost of meals and drinks is frequently mentioned as excessively high, failing to match the quality and taste expected.
In summary, while breakfast and certain lunch or dinner options can be delightful, the dinner experience at Novotel RJ Porto Atlantico often leaves room for improvement, particularly in terms of variety, service speed and value for money.
Rooms
Novotel RJ Porto Atlantico boasts modern, comfortable rooms that guests appreciate for their cleanliness and contemporary design. Many visitors highlight the spaciousness and excellent decoration, complimenting the stunning views and peaceful environment. The beds receive consistent praise for comfort and the rooms are equipped with good facilities including electric kettles, minibars and safes. Despite some complaints about the size of the rooms, particularly for families, the majority find them cozy and well-maintained. Minor issues such as noise and occasional maintenance problems are mentioned but don't overshadow the overall positive experience. The hotel is great for business travelers, offering clean, quiet and efficiently organized spaces. Polite and friendly staff enhance the stay, ensuring guests feel welcomed and taken care of.
Beds
Novotel RJ Porto Atlantico has received numerous positive comments regarding the comfort of its beds, which has clearly stood out among guest experiences. The beds are described as super comfortable with excellent mattresses and pillows, making for a restful night's sleep. Many guests specifically noted the comfort and coziness of the beds with some even highlighting the large size of the bed contributing to their comfort. However, there were a few mentions of the mattress quality not meeting expectations and some issues with sofa beds, such as not being set up for children and being broken on occasion. Despite these minor drawbacks, the overwhelming majority of reviews affirm that the beds provide significant comfort, contributing to a pleasant stay.
Cleanliness
The reviews for Novotel RJ Porto Atlantico emphasize the hotel's commitment to cleanliness. Guests consistently describe the rooms as very clean, modern and comfortable, highlighting the attentive service from the staff. The general consensus is that the facilities are well-maintained and organized, contributing to a pleasant stay. The hotel's common areas, including the restaurant and breakfast room, receive mixed feedback with some guests noticing room for improvement in housekeeping details. However, the aesthetics and overall quality of the rooms receive high praise with many reviews noting the impeccable cleanliness and well-maintained conditions. Despite occasional issues such as dusty floors, dirty whirlpools and cleaning inconsistencies, the majority of guests find the hotel to be clean and recommend it highly for its modern, comfortable and clean environment.
Staff
The staff at Novotel RJ Porto Atlantico generally receive high marks for their friendliness, attentiveness and professionalism. Guests frequently comment on the warm and welcoming nature of both front desk and service employees, highlighting their politeness and helpful attitude. Many reviews specifically praise the reception team for being prompt, efficient and accommodating, making check-in and other interactions smooth and pleasant. Security guards, housekeepers and even the restaurant staff are noted for their courteous and efficient service.
Despite the overwhelmingly positive feedback, there are occasional remarks about the need for improved training and instances of staff being overwhelmed. Some guests noticed that employees, while polite, seemed overloaded, particularly during busy check-in times and in the restaurant. Additionally, technical issues at reception were mentioned but didn't overshadow the general sense of professionalism and hospitality provided by the staff.
Overall, guests appreciate the cordial and attentive service at Novotel RJ Porto Atlantico, feeling well-cared for by the friendly and responsive team.
Wi-Fi
The reviews of the Wi-Fi at Novotel RJ Porto Atlantico present mixed feedback. Several guests mentioned that the Wi-Fi was performing well and had good coverage with some describing it as perfect and very good. Others reported a much less favorable experience, noting that the Wi-Fi was intermittent, weak or sometimes didn't work at all. In some cases, guests found the connection to be fast but a bit unstable, while others experienced very poor quality and speed with the internet signal frequently dropping. It appears that the Wi-Fi quality can vary significantly, suggesting that improvements may be needed to ensure consistent internet access throughout the hotel.
Gym
The gym at Novotel RJ Porto Atlantico is well-equipped and features new, well-preserved equipment. Many guests highlight the good state and complete facilities, describing it as excellent and very good. Some considerations mention that the gym is small but still has all the necessary amenities. It appears to include a variety of options, though some guests noted issues with specific equipment, such as a broken treadmill and bicycle. Despite these occasional maintenance issues, the gym facilities are generally praised for being in great condition and complement the hotel's other amenities like the rooftop pool and sauna.
Pool
The pool at Novotel RJ Porto Atlantico receives mixed reviews from guests. Some praise the pool for being clean, modern and offering a wonderful view from the rooftop. Families especially appreciate the pool with children enjoying their time there. However, several guests find the pool area poorly maintained and somewhat dirty with issues like dirty glasses and a strange smell in the water. The hot tub and jacuzzi often don't work, adding to the frustration. Some reviewers also note that the pool area seems abandoned and significantly different from how it appears in pictures. Additionally, the pool closes early, which has been a disappointment for several visitors. While there are positive remarks about the pool's structure and leisure experience, the overall feedback suggests a need for better upkeep and realistic expectations from the photos.
Parking
Novotel RJ Porto Atlantico offers parking options, though not directly on the premises. Guests have noted that parking is available nearby and for most, it meets expectations with a fair daily fee of 15 reais. Positive remarks highlight the proactive and professional staff managing the parking during the day, making the process more convenient. However, there are some consistent comments about the parking being a bit distant, requiring a walk that can feel unsafe to some visitors. The signposting for the parking area could also be improved to enhance the overall experience. While some believe the parking should be complimentary, the prevailing sentiment is that the parking facilities, though paid and separate, are fairly priced and available, adding a level of convenience for those driving to the hotel.
Family
Novotel RJ Porto Atlantico has garnered a reputation as an excellent choice for family stays, offering a range of amenities suitable for children and families alike. Many guests have praised the hotel for its family-friendly atmosphere, highlighting various kid-friendly features and amenities that enhance their stay. Despite some concerns over the comfort of the sofa bed for children, particularly during longer stays, families overall find the accommodations comfortable.
The staff at Novotel RJ Porto Atlantico are frequently described as super helpful and attentive, contributing to a welcoming environment for both adults and children. The hotel's pool is particularly enjoyed by families, providing a fun activity for kids and a relaxing spot for parents. The convenient location and leisure options available at the hotel also add to the positive experience, making it an ideal choice for families looking to enjoy a mix of relaxation and local exploration.
In summary, Novotel RJ Porto Atlantico stands out as a family-friendly hotel with amenities and services designed to cater to the needs of families, ensuring a pleasant stay even amidst minor inconveniences.
4 Star
Novotel RJ Porto Atlantico is generally perceived as fitting for a four-star hotel, particularly in terms of its luxury and high-quality services. Many reviewers found the price-quality ratio to be excellent and appreciated the overall standards that align with four-star expectations. However, some guests felt that the hotel did not quite meet the mark and rated it more suitable for three stars. While the majority view it as a good four-star destination with appropriate amenities, a few were disappointed, citing higher expectations for such a rated hotel. The location also affected the perceived value for some guests. Overall, opinions are mixed, but many positive remarks highlight it as a good choice for a four-star accommodation.
Business
Novotel RJ Porto Atlantico is well-regarded for its suitability for business travelers. The hotel's setup is designed to cater to work-related needs, making it a practical choice for those on business trips. It is deemed ideal for short stays, especially for individuals attending meetings and conferences. The surroundings appear suitable for business activities, though there are mixed opinions on the location's cost-benefit ratio. The breakfast offering aligns with typical Brazilian business standards. Overall, the hotel effectively meets the needs of business travelers, providing a comfortable and convenient environment for work-related stays and events.
Outdoor Pool
The Novotel RJ Porto Atlantico offers a rooftop pool that guests frequently highlight for its appeal. Visitors appreciate the pool for being nice, clean and clear with some specifically noting it as a great option for kids. The pool's lounge area is described as wonderful, providing a relaxing space with a beautiful view from the rooftop. Families mention that their children particularly enjoyed the outdoor pool. Despite some comments about the need for better maintenance and longer opening hours, the overall impression remains positive with guests valuing the pleasant atmosphere and cleanliness of the pool.
Yes, Novotel RJ Porto Atlantico has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel RJ Porto Atlantico.
Yes, Novotel RJ Porto Atlantico welcomes dogs.
Yes, parking facilities are available at Novotel RJ Porto Atlantico.