ibis Rio de Janeiro Nova America
Rio de Janeiro
-22.87799500,
-43.27194200
,
Av. Pastor Martin Luther King Jr, 126, Bloco 11 - Torre 4.
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Summary of reviewsThe ibis Rio de Janeiro Nova America is widely praised for its strategic location within the Nova América Shopping Mall, offering guests convenient access to dining, entertainment, and transportation options. This accessibility makes it ideal for both leisure and business travelers, especially with its proximity to key transportation hubs and the airport, enhancing the practicality and safety of each stay.
The hotel receives positive feedback for its breakfast, which is noted for its variety and delicious offerings, even though it tends to be repetitive and occasionally crowded. Guests find the breakfast worth the additional cost, thanks to its abundance and quality, making it a valued aspect of their visit.
Rooms at the hotel are frequently described as clean, comfortable, and functionally designed, providing necessary modern amenities. Despite some issues with room size and occasional maintenance concerns, the overall impression remains positive. The cleanliness and organization of the rooms are consistently highlighted, complemented by the polite and efficient cleaning staff.
Staff at the ibis Rio de Janeiro Nova America receive commendations for their friendliness, professionalism, and attentiveness. While there are occasional lapses in proactivity, especially for non-Portuguese speakers, personnel like João Paulo, Vitória, Karina, and Maria are noted for their exceptional service and helpfulness, enhancing the guest experience.
Family-friendly features, including practical room arrangements and a pet-friendly policy, add to the hotel's appeal. Its integration with the shopping mall offers a secure and convenient atmosphere for families. The beds are generally comfortable, although some guests note inconsistencies with mattress quality and bedding supplies.
For business travelers, the hotel provides a reliable and comfortable environment, reinforced by effective staff service and facilities. The strategic location coupled with efficient check-in/check-out services and shopping parking discounts ensures a cost-effective and practical stay.
While there are mixed opinions about the Wi-Fi service, with some guests experiencing connectivity issues, the overall experience is satisfactory for many, who also appreciate the value offered for a three-star hotel. The ibis Rio de Janeiro Nova America stands out as a practical and cost-effective choice, combining excellent service with a convenient location, making it suitable for a wide range of travelers.
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The hotel receives positive feedback for its breakfast, which is noted for its variety and delicious offerings, even though it tends to be repetitive and occasionally crowded. Guests find the breakfast worth the additional cost, thanks to its abundance and quality, making it a valued aspect of their visit.
Rooms at the hotel are frequently described as clean, comfortable, and functionally designed, providing necessary modern amenities. Despite some issues with room size and occasional maintenance concerns, the overall impression remains positive. The cleanliness and organization of the rooms are consistently highlighted, complemented by the polite and efficient cleaning staff.
Staff at the ibis Rio de Janeiro Nova America receive commendations for their friendliness, professionalism, and attentiveness. While there are occasional lapses in proactivity, especially for non-Portuguese speakers, personnel like João Paulo, Vitória, Karina, and Maria are noted for their exceptional service and helpfulness, enhancing the guest experience.
Family-friendly features, including practical room arrangements and a pet-friendly policy, add to the hotel's appeal. Its integration with the shopping mall offers a secure and convenient atmosphere for families. The beds are generally comfortable, although some guests note inconsistencies with mattress quality and bedding supplies.
For business travelers, the hotel provides a reliable and comfortable environment, reinforced by effective staff service and facilities. The strategic location coupled with efficient check-in/check-out services and shopping parking discounts ensures a cost-effective and practical stay.
While there are mixed opinions about the Wi-Fi service, with some guests experiencing connectivity issues, the overall experience is satisfactory for many, who also appreciate the value offered for a three-star hotel. The ibis Rio de Janeiro Nova America stands out as a practical and cost-effective choice, combining excellent service with a convenient location, making it suitable for a wide range of travelers.
Hotel Taking Steps Towards Sustainability
This Ibis hotel likely follows Accor's sustainability guidelines, with a focus on reducing energy and water usage, and managing waste effectively.
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled conveniently within the Nova América Shopping Mall, the ibis Rio de Janeiro Nova America is lauded for its strategic and practical location. Guests appreciate the seamless access to the mall's comprehensive dining and entertainment options, enhancing the safety and convenience of their stay. Its proximity to key transportation options, including a nearby metro station and expressways, allows for effortless exploration of Rio de Janeiro. Moreover, the hotel is a short distance from the airport, making it an ideal choice for travelers. The location within the shopping complex not only provides a wealth of nearby amenities but also contributes to a secure environment, complementing the hotel’s excellent service and comfortable accommodations. For visitors seeking accessibility and a well-rounded experience, this location proves to be a defining advantage.
The breakfast at ibis Rio de Janeiro Nova America is generally well-received by guests, with many highlighting its variety and quality. Patrons frequently describe it as excellent and wonderfully delicious, offering a diverse selection of items such as fruits, breads, cakes, and even an omelet station that adds a homey touch. Despite its acclaim, there are some criticisms of its repetitiveness and occasional lack of fresh fruit. The area can become crowded, leading to long lines and slow replenishment at times, detracting from the overall experience. Although guests find the breakfast worth the price, especially given its abundance and well-served offerings, there are consistent remarks about it being separately charged and perceived as expensive. Despite these issues, the breakfast remains a standout feature for many visitors, contributing positively to their overall stay, especially given the hotel’s convenient location adjacent to a shopping mall.
The rooms at ibis Rio de Janeiro Nova America generally offer a pleasant experience with a focus on cleanliness and comfort. Many guests appreciate the spaciousness and tidiness of the accommodations, with clean and well-organized environments being a common highlight. The beds often receive positive remarks for their comfort, and the rooms are described as functional, boasting modern amenities like air conditioning and smart TVs.
Despite some inconsistencies regarding room size, with some guests perceiving the rooms as small, the layout is often functional and meets guests' needs, which seems to outweigh the occasional concerns about limited space. The location within the Nova América shopping complex adds a significant convenience factor, offering easy access to dining and entertainment.
On the downside, there have been mentions of inadequate air conditioning airflow, dated bathroom features, and occasional maintenance issues like faulty window latches or water leaks in the bathroom. Additionally, some reviews express dissatisfaction with the breakfast quality and speed of check-in service. However, these issues are often trivial compared to the overall positive experience of staying in comfortable and clean rooms in a strategic location.
The reviews for the ibis Rio de Janeiro Nova America present a mixed picture, particularly regarding the beds. On the positive side, several guests noted that the bed was comfortable and the rooms were well-maintained, clean, and equipped, creating a pleasant atmosphere for a restful stay. The beds are often described as large and delightfully comfortable, coupled with the satisfaction of effective air conditioning and overall room comfort. Guests also appreciated the polite and attentive service from the hotel staff, as well as the convenient location and good breakfast offerings.
However, there are contrasting opinions concerning the quality of the mattresses and pillows. Some guests found the mattresses to be uncomfortable, hard, or uneven, with instances of noise and signs of wear and tear, suggesting a decline in quality over time. Pillows received criticism for needing urgent replacement. Guests experienced issues such as thin mattresses, inadequate sheets, and limited bedding supplies, including requests for extra blankets not being fulfilled. Despite these concerns, the quality of service remains highly praised, with the staff recognized for their professionalism and helpfulness.
The reviews for ibis Rio de Janeiro Nova America consistently highlight the hotel's exceptional standards of cleanliness. Guests frequently describe the accommodation as clean, organized, and well-maintained, with specific praise for the spotless rooms and bathrooms. Many guests found the overall cleanliness to be impeccable, further enhanced by a polite and efficient cleaning staff. The hotel's prime location is another strong point, providing convenient access to shopping and metro facilities. In addition to cleanliness, the rooms are also noted for their comfort and spaciousness.
However, not all feedback is positive. Some guests encountered issues with basic amenities, such as lack of bedding, towels, and toiletries. There were occasional reports of the air conditioning not functioning optimally and the presence of unpleasant odors in some bathrooms. Despite these drawbacks, the overall impression remains largely positive due to the commendable cleanliness and organization, making it a solid choice for visitors prioritizing these aspects.
The staff at ibis Rio de Janeiro Nova America generally receives positive remarks from guests, highlighting their friendliness and attentiveness. English proficiency is noted among most staff members, contributing to a welcoming atmosphere for international travelers. The reception service stands out for its excellence, with team members like João Paulo, Vitória, Karina, and Maria mentioned for their kindness and support during check-in and check-out. Many guests appreciate the hospitality and feel comfortable due to the staff's proactive nature and courtesy. Some guests mentioned exceptional service across various hotel functions, with remarks about staff being polite, cheerful, and competent, enhancing the overall hotel experience.
However, there are instances where the staff's service does not always meet expectations, particularly for non-Portuguese speakers. Some guests cite occasional lapses in proactivity and responsiveness, and a few described interactions as harsh or nonchalant. Despite some negative encounters, the hotel maintains a robust standard of service, driven by well-trained personnel committed to meeting guest needs. Several staff members, like Julia and Lana, have been praised for going above and beyond, embodying a culture of warmth and efficiency that is appreciated by visitors. Overall, the attentive and polite service, combined with the well-maintained facilities, supports a pleasant stay at ibis Rio de Janeiro Nova America.
The guests of ibis Rio de Janeiro Nova America have mixed opinions about the hotel's Wi-Fi service. On the positive side, many travelers have noted that the Wi-Fi is generally good, with no complaints and a solid connection in some experiences. It seems to work well for basic needs, and some even praised it as very good and functional. However, there are also significant drawbacks, as several guests encountered issues with connectivity and speed. There are mentions of problematic connections, with the Wi-Fi only allowing one device at a time and being unreliable in certain areas of the hotel room, such as at the desk. Some have described their dissatisfaction with the Wi-Fi, stating it occasionally becomes poor or very bad, interrupting their usage, which suggests there may be a variability in service quality. Overall, while some guests had a satisfactory experience, others found room for improvement regarding the hotel's internet service.
The ibis Rio de Janeiro Nova America provides a convenient base for visitors, thanks in part to its advantageous location adjacent to a large shopping mall. Guests frequently highlight the practicality of the hotel's combination with the shopping center and its available parking. Navigating logistics is made easy by a taxi stand situated directly at the hotel entrance. However, visitors emphasize the paid parking feature, with fees generally around 40 reais per day. While some find this cost a disadvantage, others appreciate the affordable daily parking rate when utilizing the shopping center's facilities. The system requires validation of the parking ticket at the hotel reception, a detail worth noting to avoid unnecessary charges. Despite some citing occasional validation issues, the partnership with Nova América's parking ultimately enhances convenience for those with vehicles. Meanwhile, the hotel staff are often praised for their friendliness and competence, adding to the positive experience for guests.
The ibis Rio de Janeiro Nova America offers a family-friendly environment, making it an ideal choice for those traveling with children. Guests appreciate the hotel's location inside the Nova América Shopping parking lot, which adds a layer of security and provides easy access to various dining options in the mall across the road. The hotel’s accommodation arrangement is practical for families, with the option of nearby rooms on the same floor, enhancing convenience and tranquility. Despite this, the room sizes may require larger families to book multiple rooms, which may not be suitable for everyone. Guests have noted the premises to be clean and quiet, contributing to a peaceful family atmosphere. Moreover, the hotel's pet-friendly policy is a welcomed feature for families traveling with furry companions. While some guests mentioned a lack of staff during busy events, the overall experience is characterized by a good balance of comfort and accessibility, supported by its strategic location and supportive amenities.
Ibis Rio de Janeiro Nova America offers a reliable 3-star experience, characteristic of the Ibis brand. Guests appreciate it as a clean, functional hotel, delivering good value for money. This practicality is complemented by its strategic location within a shopping area, making it a convenient choice for travelers. The hotel is well-organized, with excellent service provided by friendly and helpful staff. It consistently meets guests' daily needs with its standard offerings, including comfortable beds, stable internet, and a good breakfast within Ibis standards.
Though considered basic in terms of luxury, it efficiently fulfills the fundamental requirements of travelers. Several reviews highlight its spacious bathrooms and properly functioning air conditioning, contributing to a hassle-free stay. While some guests feel the price is a bit steep for a three-star hotel and noted the absence of face towels, many appreciate the consistent comfort associated with staying at an Ibis hotel. However, during events like Rock in Rio, there is a noticeable price surge without an accompanying increase in quality. Overall, Ibis Rio de Janeiro Nova América is favored for its practical approach and cost-effective accommodations.
The ibis Rio de Janeiro Nova America is an excellent choice for business travelers seeking a comfortable and convenient stay. The hotel boasts great facilities and attentive staff, ensuring that guests feel well-cared for during their visit. The slightly larger and more comfortable rooms, compared to the ibis budget options, make it an ideal spot for those traveling for work. Its location offers a superb cost-benefit ratio, with easy access to the airport, making it a safe and practical choice for short stays. The hotel's integration with a shopping mall and access to public transportation options like the subway and bus services add to the convenience. Additionally, the hotel provides efficient check-in and check-out services, with the added benefit of shopping parking discounts. Overall, it offers a great balance between comfort, location, and cost for those conducting business in the city.
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Location
Breakfast
Rooms
Despite some inconsistencies regarding room size, with some guests perceiving the rooms as small, the layout is often functional and meets guests' needs, which seems to outweigh the occasional concerns about limited space. The location within the Nova América shopping complex adds a significant convenience factor, offering easy access to dining and entertainment.
On the downside, there have been mentions of inadequate air conditioning airflow, dated bathroom features, and occasional maintenance issues like faulty window latches or water leaks in the bathroom. Additionally, some reviews express dissatisfaction with the breakfast quality and speed of check-in service. However, these issues are often trivial compared to the overall positive experience of staying in comfortable and clean rooms in a strategic location.
Beds
However, there are contrasting opinions concerning the quality of the mattresses and pillows. Some guests found the mattresses to be uncomfortable, hard, or uneven, with instances of noise and signs of wear and tear, suggesting a decline in quality over time. Pillows received criticism for needing urgent replacement. Guests experienced issues such as thin mattresses, inadequate sheets, and limited bedding supplies, including requests for extra blankets not being fulfilled. Despite these concerns, the quality of service remains highly praised, with the staff recognized for their professionalism and helpfulness.
Cleanliness
However, not all feedback is positive. Some guests encountered issues with basic amenities, such as lack of bedding, towels, and toiletries. There were occasional reports of the air conditioning not functioning optimally and the presence of unpleasant odors in some bathrooms. Despite these drawbacks, the overall impression remains largely positive due to the commendable cleanliness and organization, making it a solid choice for visitors prioritizing these aspects.
Staff
However, there are instances where the staff's service does not always meet expectations, particularly for non-Portuguese speakers. Some guests cite occasional lapses in proactivity and responsiveness, and a few described interactions as harsh or nonchalant. Despite some negative encounters, the hotel maintains a robust standard of service, driven by well-trained personnel committed to meeting guest needs. Several staff members, like Julia and Lana, have been praised for going above and beyond, embodying a culture of warmth and efficiency that is appreciated by visitors. Overall, the attentive and polite service, combined with the well-maintained facilities, supports a pleasant stay at ibis Rio de Janeiro Nova America.
Wi-Fi
Parking
Family
3 Star
Though considered basic in terms of luxury, it efficiently fulfills the fundamental requirements of travelers. Several reviews highlight its spacious bathrooms and properly functioning air conditioning, contributing to a hassle-free stay. While some guests feel the price is a bit steep for a three-star hotel and noted the absence of face towels, many appreciate the consistent comfort associated with staying at an Ibis hotel. However, during events like Rock in Rio, there is a noticeable price surge without an accompanying increase in quality. Overall, Ibis Rio de Janeiro Nova América is favored for its practical approach and cost-effective accommodations.
Business
No, ibis Rio de Janeiro Nova America doesn't have any pool.
No, a spa isn't available at ibis Rio de Janeiro Nova America.
Yes, ibis Rio de Janeiro Nova America welcomes dogs.
Yes, parking facilities are available at ibis Rio de Janeiro Nova America.
No, ibis Rio de Janeiro Nova America doesn't have a gym.
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