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Summary of reviewsThe ibis Rio de Janeiro Santos Dumont is a hotel recognized for its strategic and convenient location, especially for travelers with plans centered around Santos Dumont Airport. Its proximity to the airport and downtown Rio de Janeiro makes it an ideal choice for those needing easy access to transportation, business appointments, or local attractions. Despite some areas lacking nearby amenities and minor concerns about safety at night, the location remains a primary advantage.
The hotel offers a delightful breakfast experience, praised for its variety and early service start time. Despite the additional cost and some guests' preferences for more inclusivity in the room rate, the breakfast is appreciated for its comprehensive selection and well-managed service. While dinner receives mixed reviews, the quality and reasonable pricing of the menu, especially the evening buffet, are consistently mentioned. The restaurant maintains a good balance between flavor and affordability, though guests suggest extended opening hours could improve the experience.
Rooms at the ibis are simple yet clean and comfortable, meeting the basic needs of travelers. Cleanliness is a standout feature, complemented by the inviting comfort of the beds, which contribute to a restful stay. Friendly and attentive staff further enhance the positive environment, creating a welcoming and satisfactory experience for guests overall. Minor issues with outdated decor and some maintenance aspects are noted, but they are largely overshadowed by the comfort offered.
While the Wi-Fi service needs improvement due to connectivity fluctuations and occasional weak performance, the dedication of the staff often compensates for these shortcomings, providing a memorable guest experience. Parking services, though convenient due to their proximity, could benefit from better organization and efficiency.
In summary, the ibis Rio de Janeiro Santos Dumont delivers a reliable and comfortable stay for those seeking convenience and affordability near the airport. The hotel's standout features, including strategic location, quality breakfast, and friendly service, make it a favorable choice for short stays or airport-related itineraries. Show more
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Dog Friendly Hotel
Located on Rua Marechal Camara, this hotel is pet-friendly. Its proximity to Santos Dumont Airport makes it convenient for travelers with pets.
Accessible Hotel
This hotel is described as accessible and comfortable. Accessible room features include specific measurements for bed height, under-bed clearance, sink height, toilet seat height with grab bars, and shower seat height with grab bars. It is located near accessible public transportation options.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Standard Double RoomThis double room features a cable TV, minibar and air conditioning.
Standard Double Room with One Child Extra BedThis double room features air conditioning, minibar and cable TV.
Twin RoomThis twin room has a minibar, air conditioning and cable TV.
Guest Reviews
7.4
Good
Location
The location of the ibis Rio de Janeiro Santos Dumont appears to be a significant advantage for travelers seeking convenience, particularly regarding its proximity to Santos Dumont Airport. Guests repeatedly commend the hotel for its strategic position, noting that it is just a short walk or inexpensive Uber ride away from the airport, making it ideal for early flights or layovers. The hotel's central location in Rio's downtown caters to those with business or appointments in the area, providing easy access to public transportation and nearby attractions, including the American consulate and Flamengo Park.
While the advantageous location stands out, guests also mention the area's lack of nearby amenities like shops or restaurants, and some express concerns about safety when venturing outside, especially at night due to the presence of homeless individuals. However, for those whose itineraries center around the airport or downtown activities, the hotel's position is described as perfect. Other positives include a well-received breakfast, helpful and attentive staff, and overall comfort, which complement the logistical benefits of staying at this Ibis location.
Breakfast
The breakfast experience at the ibis Rio de Janeiro Santos Dumont garners mixed reviews, though there are plenty of positive aspects that stand out. A significant number of guests commend the quality and variety of the breakfast offerings, describing it as delightful with numerous options available. Many guests particularly enjoy the early start time of breakfast service, beginning at 4 AM, which is convenient for those embarking on early flights. The breakfast is often praised for its selection, including a range of fruits, yogurts, breads, and scrambled eggs, contributing to a satisfying start to the day.
The attentive and polite staff are frequently highlighted, enhancing the overall breakfast experience. The room service and cleanliness also add to a pleasant dining atmosphere. Guest feedback suggests that the breakfast is generally well-organized and replenished frequently, ensuring a consistent flow of items for diners.
Despite these strengths, there are consistent mentions of the breakfast being served separately at the neighboring Novotel due to renovations, and concerns regarding its cost, as it is not included in the room rate. This separation and additional expense might detract from its appeal for some travelers. There are occasional criticisms about limited options for those with dietary restrictions and sporadic issues with food quality. Some guests feel the breakfast does not justify its price, particularly when items run out or if the options are too basic.
Overall, the breakfast at ibis Rio de Janeiro Santos Dumont is a boon for guests who appreciate a varied and tasty morning meal served early to accommodate travel schedules. While there are critiques regarding pricing and inclusion, the breakfast remains a highlight for many, characterized by its array of choices, cleanliness, and convenient hours.
Dinner
The dinner experience at ibis Rio de Janeiro Santos Dumont receives a mixed but predominantly positive reception from guests. The hotel's restaurant offers a diverse menu, with many praising the taste and reasonable pricing. The evening buffet is frequently highlighted as a good value, with flavors that win over diners, particularly the pasta and soups. The dessert selection is also well-received, adding to the enjoyment.
However, there are occasional mentions of high costs and less satisfactory meals compared to other Ibis locations, with some guests finding the dinner options limited. The restaurant's closing time tends to be inconvenient, with patrons wishing it would stay open later to accommodate those exploring Rio’s vibrant nightlife.
Despite that, the location near the airport, the friendly and helpful staff, and minimal noise from air traffic are appreciated by visitors. The restaurant's cleanliness and proximity to local attractions make it a convenient choice for travelers eager to enjoy a pleasant dining experience without leaving the hotel premises. Overall, ibis Rio de Janeiro Santos Dumont manages to strike a balance between quality and affordability, offering a noteworthy dining option in a bustling city.
Rooms
Nestled in a convenient location near Santos Dumont Airport, the Ibis Rio de Janeiro Santos Dumont provides guests with a functional and comfortable stay suitable for short visits or overnight accommodations. The room offerings maintain the standard simplicity expected of the Ibis chain but shine through their cleanliness and well-organized aesthetic. Guests consistently praise the rooms for their comfort, noting that the beds are particularly soft and inviting, ensuring a restful night's sleep. Though basic, the rooms are equipped with practical amenities such as air conditioning, hair dryers, and toiletries, meeting the essential needs of travelers.
The spacious and clean nature of the rooms is a recurring theme among reviewers, with many highlighting the ample space and overall cleanliness that characterize their stay. The friendly staff adds to the overall hospitable environment, providing helpful information and maintaining a professional demeanor throughout guests' experiences. Cleanliness extends beyond the rooms to the broader hotel environment, with public areas similarly well-kept and pleasantly cozy.
Despite some occasional critiques regarding the outdated decor and minor maintenance issues, guests widely appreciate the good value offered by this hotel, making it a favorable choice for those seeking an economical yet comfortable stay in Rio de Janeiro. The efficient air conditioning and good shower facilities further contribute to a positive guest experience, aligning well with the functional traveler's needs. In summary, Ibis Rio de Janeiro Santos Dumont presents a suitable option for travelers prioritizing convenience, comfort, and cleanliness, with its standout features making it a reliable choice for brief stays.
Beds
The beds at ibis Rio de Janeiro Santos Dumont receive generally positive feedback for their comfort, with guests frequently highlighting their pleasant sleep experiences. The rooms are often described as spacious with a touch of luxury provided by fragrant linens and well-maintained facilities. Many guests found the beds to be exceptionally comfortable, contributing to an overall restful stay, with some even noting that the beds felt almost magnetic in their allure. However, there are a few criticisms regarding bed quality, with some mattresses being too soft or hard for certain guests, and occasional issues with bedding length and condition. Despite these isolated concerns, most reviews commend the beds and emphasize the cleanliness and range of amenities, such as the relaxing showers that accompany the comfortable sleeping arrangements. Overall, the hotel offers a pleasing experience for travelers prioritizing comfort.
Cleanliness
The cleanliness of ibis Rio de Janeiro Santos Dumont received mixed reviews from guests, highlighting both positives and areas for improvement. Many visitors appreciated the overall cleanliness of the hotel, noting well-organized and clean rooms, and pointing out the comfort they felt during their stay. Positive remarks also acknowledged the friendly staff and excellent service, which added to the pleasant experience. Many found the environment clean and quiet, with hygiene standards generally being met.
However, some reviews pointed out specific cleanliness issues in areas like bathrooms, hallways, and common spaces. Hygiene in bathrooms was frequently mentioned as needing improvement, with signs of residue and bad smells reported. Moldy smells and dusty carpets in hallways were noted, which seemed to detract from the overall experience. Additionally, some guests observed lapses in room cleaning, including dust and hair left behind, hinting at a need for more attentive housekeeping.
Despite these concerns, the hotel's strategic location and prompt service contributed to a satisfactory stay for many. While some guests found the appearance of certain areas in need of better maintenance, the comfortable and clean rooms were often praised, ensuring that guests enjoyed their time at the hotel.
Staff
At the ibis Rio de Janeiro Santos Dumont, the spotlight is undeniably on its dedicated staff, who are frequently praised for their exceptional service and pleasant demeanor. Guests consistently highlight the team's friendliness and attentiveness, whether at the reception, in the restaurant, or throughout their stay. The reception staff often receive high marks for being helpful and polite, assisting with various needs and ensuring a warm welcome. Housekeeping and service personnel also contribute significantly to the overall positive experience by maintaining cleanliness and demonstrating politeness and kindness, all complemented by the superb quality of service offered by individuals like Pedro, who is noted for his exceptional presence.
Although the majority of guests commend the staff's professionalism and the overall service quality, there are occasional remarks about lengthy wait times at check-in and instances of oversight regarding meal information. These are contrasted against the generally warm and proactive atmosphere fostered by the team, who go the extra mile to provide guests with comfort and assistance, like offering extra pillows or information on local amenities. While there are mentions of a few incidents of less favorable interactions, these seem to be isolated, considering the consistent recognition of the staff's dedication and resourcefulness.
The hotel’s location near Santos Dumont Airport is lauded as ideal for travel convenience, while staff enthusiasm and assistance continue to create memorable impressions on guests, making them feel welcomed and well cared for throughout their stay.
Wi-Fi
The Wi-Fi experience at ibis Rio de Janeiro Santos Dumont appears to be a mixed bag for guests. While some have found the connection to work well, particularly highlighting that the Wi-Fi works well most of the time, others have encountered frequent challenges. Many guests report that the Wi-Fi does not function effectively in the rooms, with some describing it as almost non-existent or fluctuating heavily, making tasks like video meetings difficult. There are also mentions of weak signal strength and poor download speeds, contributing to a less than satisfactory internet experience for several visitors. It seems there’s room for improvement, and guests hope for more stable and reliable internet connectivity throughout their stay.
Parking
The reviews of the parking situation at the Ibis Rio de Janeiro Santos Dumont hotel highlight a number of aspects worth considering for future guests. While there is no private parking facility directly within the hotel premises, the hotel does facilitate access to a nearby third-party parking service located on the same sidewalk. This parking option, although involving an extra charge, offers certain discounts for hotel guests, presenting a somewhat convenient and reasonably priced choice within the area.
Despite this advantage, guests have expressed that the parking service lacks organization and efficiency, with delays occurring during both the check-in and check-out of vehicles. Additionally, there is a requirement to leave car keys with the valet service, which is not always well-received by guests. While some appreciated the courteousness of the parking staff, others found the overall service slow and unsatisfactory, especially considering that this valet-run facility serves both Ibis and the neighboring Novotel, sometimes with limited staff resources.
Given these reviews, prospective guests might consider weighing the cost-effectiveness of the paid, third-party parking service against its ease of access and proximity to the hotel. The hotel is favorably located and has helpful staff, which might compensate for the limitations involved with the parking arrangements. Nonetheless, travelers are advised to carefully check the booking details to ensure they’re clear on the parking fees and arrangements prior to arrival.
3 Star
The ibis Rio de Janeiro Santos Dumont offers a dependable and consistent experience, typical of the ibis standard, making it a suitable choice for travelers seeking comfort near the airport. Guests praise the cleanliness of the facilities and the efficient Wi-Fi, which contribute to a hassle-free stay. The breakfast is particularly highlighted as a standout feature, though it comes with an extra charge and is served at the adjacent Novotel. The cost-benefit of the hotel is appealing, especially for short stays, although some guests find it slightly expensive yet within the norm for Rio de Janeiro.
Efficiency is noted in the swift check-in process, especially appreciated by those arriving late at night and needing to catch an early flight. The hotel delivers a reliable experience that meets expectations, with a basic yet satisfactory room setup. While some guests feel the hotel could benefit from renovations, the overall structure of the hotel is deemed adequate for its 3-star category. The friendliness of the staff adds to the positive experience, enhancing the overall value.
For those familiar with the ibis chain, the experience is consistent with global standards, offering predictability in what to expect. While not luxurious, it provides essential amenities for a night's stay, making it a practical choice for budget-conscious travelers who prioritize convenience and location over extravagance. Despite the neighborhood showing signs of wear, the hotel's proximity to the airport remains a key advantage for many guests.
Business
Located conveniently near Santos Dumont Airport and the Museum of Tomorrow, ibis Rio de Janeiro Santos Dumont emerges as an excellent choice for business travelers prioritizing quick stays and efficient connectivity. The hotel is particularly lauded for its strategic location, making it ideal for guests with connecting flights or those who need to resolve business matters nearby. With functional rooms designed to serve both work and rest needs, the hotel provides a good structure for business travelers.
The efficient check-in and check-out processes and good value for money further enhance its appeal, offering a practical option for solo travelers or short business trips. While improvements such as offering a paid transfer service could elevate the experience, the hotel generally fulfills its promise of delivering a satisfactory stay for those aiming to be in downtown Rio. Overall, it stands out as a convenient and reliable option for business travelers seeking proximity to key city locations without engaging in tourism activities.
No, ibis Rio de Janeiro Santos Dumont doesn't have any pool.
No, a spa isn't available at ibis Rio de Janeiro Santos Dumont.
Yes, ibis Rio de Janeiro Santos Dumont welcomes dogs.
Yes, parking facilities are available at ibis Rio de Janeiro Santos Dumont.
No, ibis Rio de Janeiro Santos Dumont doesn't have a gym.