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Summary of reviewsThe Holiday Inn Express Rochester - Greece by IHG is highly regarded by guests for its prime location, exceptional staff, and commitment to cleanliness, making it a preferred choice for both business and leisure travelers. The hotel is conveniently situated near various dining and shopping options, and serves as an ideal base for exploring Rochester and attending events at the Kodak Center. Despite minor traffic noise due to its central setting, the location is a noted advantage.
Guests consistently praise the breakfast offerings, highlighting the variety and quality of the hot breakfast options and the continuous availability of coffee. The breakfast staff's friendliness enhances the dining experience, making it a standout feature of the stay.
The rooms are frequently described as clean, comfortable, and spacious, with cozy beds and useful amenities like Direct TV. Although some guests suggest that a refresh of the room decor would be beneficial and note occasional minor maintenance issues, the overall impression is positive. The hotel receives commendations for its overall cleanliness, with the housekeeping staff maintaining a pristine environment and providing fresh towels daily.
One of the standout aspects of this hotel is the exceptional staff, who are consistently described as friendly, helpful, and accommodating, enhancing the guest experience. The comfort of the beds also contributes to a restful night's sleep, complementing the positive aspects of the breakfast and clean environment. Overall, the Holiday Inn Express Rochester - Greece by IHG offers a welcoming and comfortable stay with its strategic location, excellent amenities, and dedicated staff. Show more
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Categories
Accessible Hotel
Accessibility is mentioned as a feature of this hotel.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomThe King Room features complimentary wireless Internet access, premium TV channels, a coffee/tea maker is provided, bathroom amenities include complimentary toiletries and a hair dryer. A wake-up call service, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking. .
Standard Queen Room with Two Queen Beds - Communications AccessibleFeatures coffeemaker and microwave
Standard King Room - Communications AccessibleFeatures coffeemaker and microwave
King Suite with Sofa BedOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.
Double Suite - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite features air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Standard Queen Room with Two Queen BedsThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room offers a tea and coffee maker, a wardrobe, a tiled floor, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Standard King Room with Roll-in Shower - Mobility AccessibleThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room features a tea and coffee maker, a wardrobe, a tiled floor, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
The Holiday Inn Express Rochester - Greece by IHG boasts a prime location that consistently earns praise from its guests, particularly for its convenience and accessibility. It is ideally situated near a variety of restaurants and shops, making it easy for visitors to find dining options and entertainment within walking distance. The hotel serves as a favorable base for those attending events at the Kodak Center or touring the city, offering a strategic position for accessing downtown Rochester and nearby attractions. Guests also appreciate its proximity to the main shopping mall and the lake shore, adding a scenic touch to their stay.
Despite being located on a busy street, which can result in some traffic noise, the hotel's central setting is often highlighted as a key advantage for business and leisure travelers alike. The facility is noted for being clean and well-maintained, ensuring a pleasant stay. Overall, guests find the hotel’s location convenient for various purposes, whether for a stopover on a longer journey or as a hub for exploring the local area.
Breakfast
The breakfast offerings at the Holiday Inn Express Rochester - Greece by IHG garner consistently positive reviews from guests. The variety and quality stand out, with many praising the hot breakfast and the rotating selection of options, including eggs, sausage, and pancakes. The inclusion of a continental breakfast delights many, and guests frequently comment on its excellence and deliciousness. The availability of 24/7 coffee is a well-appreciated perk. Moreover, the friendly breakfast staff contribute to a pleasant dining experience. Although some mention repetition in the choices over two days, the overall consensus is that the breakfast provided is an excellent start to the day, oftentimes highlighted as a standout feature of their stay.
Rooms
The rooms at the Holiday Inn Express Rochester - Greece by IHG generally receive positive feedback for their cleanliness and comfort. Many guests appreciate the spaciousness of the accommodations, as well as the presence of useful amenities like Direct TV. The rooms are often described as cozy and conveniently located, contributing to an overall pleasant stay. Guests frequently highlight the comfortable beds, with some mentioning a quiet environment conducive to rest.
However, there are occasional remarks about areas needing improvement. Some guests note that certain rooms feel dated and suggest they could benefit from a refurbishment. Instances of minor maintenance issues like patched but unpainted walls or small bathroom spaces are also mentioned. Despite these occasional drawbacks, the friendly and helpful staff, along with the well-maintained facilities, leave a positive impression on many visitors.
Beds
The beds at Holiday Inn Express Rochester - Greece by IHG generally receive positive remarks from guests. Many reviews highlight the comfort of the beds, emphasizing that the mattresses contribute to a restful night's sleep. Guests frequently describe the beds as comfortable, with several comments specifically noting their cleanliness as well. These aspects, coupled with a good breakfast, enhance the overall experience for those staying at the hotel. While there are occasional remarks about the beds being uncomfortable and hard, the majority of reviews commend them as relaxing and suitable for a pleasant stay.
Cleanliness
Holiday Inn Express Rochester - Greece by IHG consistently impresses its guests with its commitment to cleanliness. Numerous reviews highlight the pristine condition of the rooms and facilities, contributing to a comfortable stay. The housekeeping staff ensures clean towels daily, emphasizing their dedication to maintaining tidy accommodations. Guests frequently mention the pleasant smell that accompanies the hotel's cleanliness.
The hotel's location makes accessibility convenient, adding to the positive experience along with its commendable breakfast offerings. Visitors repeatedly appreciate not only the immaculate environment but also the friendly and accommodating staff. Comfortable mattresses complement the clean rooms, enhancing the overall sense of relaxation. Whether arriving for business or leisure, guests find this Holiday Inn Express to be a reliably clean and welcoming choice.
Staff
At the Holiday Inn Express Rochester - Greece by IHG, guests consistently praise the exceptional quality of the staff, who are described as friendly, helpful, and accommodating. From the front desk to housekeeping and the breakfast team, every interaction seems to be met with kindness and courtesy. The maintenance team is noted for their politeness and the counter staff receive accolades for their helpfulness at all hours. Whether attending a special occasion or simply enjoying a stay, guests find that the warmth and attentiveness of the staff enhance their experience, making it a standout feature of the hotel.
No, Holiday Inn Express Rochester - Greece by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Rochester - Greece by IHG.
No, Holiday Inn Express Rochester - Greece by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Rochester - Greece by IHG.
Yes, Holiday Inn Express Rochester - Greece by IHG has a gym.