Hyatt Regency Rochester
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Summary of reviewsThe Hyatt Regency Rochester emerges as a favorable choice for travelers, prominently praised for its strategic location in downtown Rochester. Its proximity to attractions like the Blue Cross Arena, the Strong Play Museum, and the Eastman Theatre, combined with easy access to dining and entertainment options, offers visitors the convenience of exploration without the need for a car. Guests find the hotel's modern interiors and stunning city views further enhance their stay.
The accommodation is noted for its spacious, clean, and comfortable rooms, featuring modern decor and high-quality amenities. The beds, particularly, have received multiple accolades for their exceptional comfort, contributing to a restful sleep experience. Though some rooms faced minor maintenance issues, the general consensus remains positive, emphasizing the hotel's capability to provide a rejuvenating environment.
The staff at Hyatt Regency Rochester are consistently celebrated for their friendliness and attention to guest needs. Their commitment to hospitality is evident across various interactions, from the efficient check-in process to the engaging bar service. The hotel's management, including figures like Manager Daejah, are recognized for their accommodating approach, further elevating the guest experience.
Dining at the hotel offers a mixed reception, with highlights at the bar for its excellent food and drinks. Breakfast is appreciated for quality and convenience, though some guests desire expanded options and inclusivity of the meal in their stay. The hotel's fitness center is a notable plus, maintained well and equipped to meet guests' exercise needs, despite some issues with the pool area, which occasionally disrupts plans with unnotified closures.
Parking at the Hyatt Regency Rochester is lauded for accessibility and affordability, enhancing the overall convenience for guests needing to explore the vibrant city. Lastly, while the hotel strives for high standards in cleanliness, there are noted areas of improvement required, particularly in shared spaces and frequent disruptions from thin walls and odors. Overall, the Hyatt Regency Rochester excels in comfort and hospitality, with scope for enhancements in certain amenities.
Categories
The accommodation is noted for its spacious, clean, and comfortable rooms, featuring modern decor and high-quality amenities. The beds, particularly, have received multiple accolades for their exceptional comfort, contributing to a restful sleep experience. Though some rooms faced minor maintenance issues, the general consensus remains positive, emphasizing the hotel's capability to provide a rejuvenating environment.
The staff at Hyatt Regency Rochester are consistently celebrated for their friendliness and attention to guest needs. Their commitment to hospitality is evident across various interactions, from the efficient check-in process to the engaging bar service. The hotel's management, including figures like Manager Daejah, are recognized for their accommodating approach, further elevating the guest experience.
Dining at the hotel offers a mixed reception, with highlights at the bar for its excellent food and drinks. Breakfast is appreciated for quality and convenience, though some guests desire expanded options and inclusivity of the meal in their stay. The hotel's fitness center is a notable plus, maintained well and equipped to meet guests' exercise needs, despite some issues with the pool area, which occasionally disrupts plans with unnotified closures.
Parking at the Hyatt Regency Rochester is lauded for accessibility and affordability, enhancing the overall convenience for guests needing to explore the vibrant city. Lastly, while the hotel strives for high standards in cleanliness, there are noted areas of improvement required, particularly in shared spaces and frequent disruptions from thin walls and odors. Overall, the Hyatt Regency Rochester excels in comfort and hospitality, with scope for enhancements in certain amenities.
Family Friendly Hotel
The hotel is located downtown, near family-friendly attractions. It features an indoor pool and offers spacious rooms.
Dog Friendly Hotel
This hotel is pet-friendly. It offers a comfortable stay for guests and their furry companions. Its location in downtown Rochester adds convenience for visitors to the area.
Hotel with Swimming Pool
This hotel features an indoor pool, providing a refreshing and relaxing experience for guests. It is well-suited for both leisure and business travelers seeking a convenient downtown location.
Heated Pool
Business Hotel
The Hyatt Regency Rochester is connected to the Rochester Riverside Convention Center by a skyway. It has over 21,000 square feet of event space, including a Grand Ballroom, breakout rooms, and an outdoor terrace and lounge. The hotel also offers business services, meeting facilities, and customizable catering options.
Hotel with Parking
This hotel is centrally located and offers convenient parking options. It is connected to the Rochester Riverside Convention Center.
EV charging stations
Accessible Hotel
Features include accessible parking, a touchless power entrance, elevators, and an accessible first-floor washroom with Braille signage. Accessible rooms with roll-in showers are available, and the swimming pool is equipped with an ADA lift.
Hotel with Gym
The Hyatt Regency Rochester provides a fitness center for guests looking to maintain their workout routine. It is conveniently connected to the Rochester Riverside Convention Center.
Hotel with EV Charging Stations
The Hyatt Regency Rochester provides EV charging stations maintained by ViaLynk. It includes Level 2 chargers, making it convenient for guests with electric vehicles.
4-Star Hotel
This upscale hotel features elegant furniture and wood flooring in its rooms. It is located near the Rochester Riverside Convention Center and provides access to an indoor pool and fitness room. It is also close to The Strong National Interactive Museum of Play.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Heated Pool
Guest Reviews
The Hyatt Regency Rochester boasts a prime location in the heart of downtown Rochester, making it an ideal choice for both leisure and business travelers. Its strategic position offers guests the convenience of being within walking distance to major attractions such as the Blue Cross Arena, the Strong Play Museum, the Eastman Theatre, and various dining and entertainment options. The hotel is also close to key transportation hubs, including the Amtrak station, allowing for easy access without the need for a car. Guests appreciate the central location for its proximity to shopping, dining, and exploration of the vibrant city. The hotel offers affordable and convenient parking on the premises, and the ambiance inside matches expectations with beautiful interiors and stunning city views. Despite the downtown area having a somewhat desolate feel at times, the sense of security and cleanliness at the hotel ensures an enjoyable stay for all visitors.
The breakfast experience at the Hyatt Regency Rochester offers a mix of impressions, yet has received commendable praise for certain aspects. Guests generally appreciate the quality of the breakfast, noting its deliciousness and satisfaction. Many highlight the convenience and pleasure of dining in a bright and clean setting, with particular favorites like avocado toast and parfaits standing out. There's a mention of a top-notch breakfast included with some stays, adding to the appeal. The presence of a Starbucks in the hotel is also seen as a convenient addition for morning meals.
Staff at the breakfast area are frequently described as friendly, courteous, and helpful, which enhances the overall dining experience. The option of an à la carte menu provides a sufficient selection at a reasonable price, although some wish for more vegan options and a larger buffet selection. Guests also express a preference for breakfast to be included with the stay, as they find it reasonably priced compared to other hotels but desire more value for the price.
Overall, while the breakfast offerings at Hyatt Regency Rochester receive mixed feedback, the positives reflect a satisfying and tasty start to the day, complemented by attentive service.
Hyatt Regency Rochester offers a mixed dining experience, with some guests enjoying their meals and others finding room for improvement. The bar stands out with its excellent dinner options, delightful drinks, and engaging staff, providing a top-notch experience for those who dined there. Guests attending events like weddings held in the ballroom experienced high-quality food, enhancing their stay with enjoyable culinary moments. However, there were instances where service at the main restaurant fell short, with some diners facing closed doors or delayed meals. Despite these setbacks, the friendly and fun atmosphere at the bar contributes positively to the overall dining ambiance within the hotel.
Hyatt Regency Rochester offers an impressive accommodation experience characterized by its spacious and modern rooms. Guests frequently highlight the cleanliness and comfort of the rooms, attributing part of their pleasant stay to the soft and comfy beds. Many travelers have appreciated the layout, the amenities, and the appealing decor of the rooms, noting the quality and updated features including hard floor surfaces which contribute to a serene atmosphere.
The views from higher floors are particularly well-received, presenting guests with stunning vistas of the surrounding area. This contributes significantly to the positive ambiance of the hotel stay. Other praised aspects include the room size and the general modern aesthetic of the hotel, making it a place where guests can relax and rejuvenate with ease.
Good service further enhances the experience, with attentive staff ensuring guests have a comfortable stay. While there are isolated critiques regarding specific maintenance and service incidents, these do not overshadow the consistently mentioned positives of spaciousness, cleanliness, and comfort provided at Hyatt Regency Rochester. For many, it stands out as one of the cleanest hotels, offering a good balance of hospitality and well-maintained facilities.
The beds at the Hyatt Regency Rochester have received a range of positive feedback from guests, with many describing them as comfortable or even exceptionally comfortable. Guests have praised the beds for their coziness, often highlighting how they contributed to a restful night's sleep. The hotel manages to provide consistent comfort across its bedding, with remarks about the pillows also complementing the comfortable experience. Some rooms offer a great view, further enhancing the stay.
While there was a mention of stained sheets that required replacement, the front desk was noted for its polite service in handling such issues promptly. For some, the beds were considered the most comfortable they have ever experienced in a hotel, indicating that, for many guests, the Hyatt Regency Rochester delivers on the promise of comfort and relaxation. This makes it an appealing choice for travelers prioritizing restful accommodations.
Hyatt Regency Rochester presents a mixed bag when it comes to cleanliness. Many guests commend the hotel for its spacious and comfortable rooms, noting how clean and well-maintained they are. The beds are described as comfortable, and the overall layout of the rooms is appreciated. Some visitors mention that the hotel and its facilities, including the fitness center, are well kept and updated, contributing to a welcoming atmosphere. Additionally, the staff receives praise for their friendliness and helpfulness, enhancing the positive experience for some guests.
However, the reviews also highlight significant issues with cleanliness in certain areas. Guests report encountering dirty floors, filthy bathrooms, and used towels left in rooms upon arrival. Hallways and public areas, including the lobby and restaurant, are noted for being untidy, with some areas described as old and unattractive. Concerns about odors, including cigarette and weed smoke, are mentioned, which detract from the overall experience. Noise issues due to thin walls also disrupt some stays, pointing to areas that could use improvement.
Overall, while the Hyatt Regency Rochester has its strengths in room comfort and service, there are notable cleanliness challenges that need addressing to ensure a consistently positive stay for all visitors.
Hyatt Regency Rochester has garnered a reputation for outstanding hospitality through its staff, who are often praised for their friendliness and helpfulness. Many guests highlighted the seamless check-in experience facilitated by the courteous front desk team. Throughout the stay, the staff consistently display a welcoming attitude, with notable mentions of their energetic and positive vibes. The bar staff are particularly praised for their engaging service, and the manager, Daejah, stands out for her accommodating nature.
While some reviews mentioned occasional lapses in friendliness and attentiveness, the overall impression is one of a team that is committed to making guests feel important. The hotel is described as having clean and comfortable rooms that complement the efforts of the courteous staff, contributing to a pleasant stay. The convenience of parking and the hotel's beautiful lobby also add to the experience, making the Hyatt Regency Rochester a commendable choice for travelers seeking a hospitable environment.
In the heart of Rochester, the Hyatt Regency offers amenities that cater to guests seeking fitness and relaxation during their stay. The hotel's fitness center is notably a highlight, providing a variety of machines that meet travelers' exercise needs, accompanied by a commendable level of cleanliness. Guests have appreciated the inclusion of both the pool and weight room as beneficial features to enhance their experience.
While the fitness center reflects much positivity, the pool area has faced challenges with maintenance, such as temperature issues and ongoing repairs. Despite these concerns, the staff has been praised for their friendliness and knowledge, contributing to an overall pleasant atmosphere at the property.
With these mixed aspects in mind, Hyatt Regency Rochester aims to balance convenience and comfort, making it a suitable choice for visitors prioritizing fitness and leisure, albeit with minor areas for improvement within their aquatic facilities.
The Hyatt Regency Rochester offers a pool experience that has garnered mixed reviews from its guests. On the positive side, visitors have praised the pool for its beautiful design and pleasant water temperature, which provided a nice retreat with a great view of the city. Some guests highlighted the friendly and accommodating staff as a plus during their stay. However, there are noted areas for improvement, especially concerning unexpected closures. Many guests expressed disappointment when the pool was closed without prior notification, affecting their travel plans significantly, as some had specifically chosen the hotel for its pool amenities. Issues such as cold water temperatures and maintenance closures also emerged, impacting the overall experience for some travelers. While the potential for a delightful pool visit is present, guests may want to confirm the pool's availability in advance to avoid any disruptions to their plans.
Hyatt Regency Rochester offers a convenient and affordable parking experience, making it an excellent choice for travelers. The central location of the hotel ensures easy access to various attractions, and the convenience of a nearby parking garage simplifies the guest experience. Guests can appreciate the direct connection to the parking garage, along with in-and-out privileges arranged through an agreement with the city. Many visitors find the parking easy to navigate and reasonably priced, with the added benefit of paying at the front desk and using a barcode for hassle-free entry and exit. Despite some concerns about safety and signage within the garage, the overall feedback highlights the practicality and affordability of parking at this hotel.
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Location
Breakfast
Staff at the breakfast area are frequently described as friendly, courteous, and helpful, which enhances the overall dining experience. The option of an à la carte menu provides a sufficient selection at a reasonable price, although some wish for more vegan options and a larger buffet selection. Guests also express a preference for breakfast to be included with the stay, as they find it reasonably priced compared to other hotels but desire more value for the price.
Overall, while the breakfast offerings at Hyatt Regency Rochester receive mixed feedback, the positives reflect a satisfying and tasty start to the day, complemented by attentive service.
Dinner
Rooms
The views from higher floors are particularly well-received, presenting guests with stunning vistas of the surrounding area. This contributes significantly to the positive ambiance of the hotel stay. Other praised aspects include the room size and the general modern aesthetic of the hotel, making it a place where guests can relax and rejuvenate with ease.
Good service further enhances the experience, with attentive staff ensuring guests have a comfortable stay. While there are isolated critiques regarding specific maintenance and service incidents, these do not overshadow the consistently mentioned positives of spaciousness, cleanliness, and comfort provided at Hyatt Regency Rochester. For many, it stands out as one of the cleanest hotels, offering a good balance of hospitality and well-maintained facilities.
Beds
While there was a mention of stained sheets that required replacement, the front desk was noted for its polite service in handling such issues promptly. For some, the beds were considered the most comfortable they have ever experienced in a hotel, indicating that, for many guests, the Hyatt Regency Rochester delivers on the promise of comfort and relaxation. This makes it an appealing choice for travelers prioritizing restful accommodations.
Cleanliness
However, the reviews also highlight significant issues with cleanliness in certain areas. Guests report encountering dirty floors, filthy bathrooms, and used towels left in rooms upon arrival. Hallways and public areas, including the lobby and restaurant, are noted for being untidy, with some areas described as old and unattractive. Concerns about odors, including cigarette and weed smoke, are mentioned, which detract from the overall experience. Noise issues due to thin walls also disrupt some stays, pointing to areas that could use improvement.
Overall, while the Hyatt Regency Rochester has its strengths in room comfort and service, there are notable cleanliness challenges that need addressing to ensure a consistently positive stay for all visitors.
Staff
While some reviews mentioned occasional lapses in friendliness and attentiveness, the overall impression is one of a team that is committed to making guests feel important. The hotel is described as having clean and comfortable rooms that complement the efforts of the courteous staff, contributing to a pleasant stay. The convenience of parking and the hotel's beautiful lobby also add to the experience, making the Hyatt Regency Rochester a commendable choice for travelers seeking a hospitable environment.
Gym
While the fitness center reflects much positivity, the pool area has faced challenges with maintenance, such as temperature issues and ongoing repairs. Despite these concerns, the staff has been praised for their friendliness and knowledge, contributing to an overall pleasant atmosphere at the property.
With these mixed aspects in mind, Hyatt Regency Rochester aims to balance convenience and comfort, making it a suitable choice for visitors prioritizing fitness and leisure, albeit with minor areas for improvement within their aquatic facilities.
Pool
Parking
Yes, Hyatt Regency Rochester has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Hyatt Regency Rochester.
Yes, Hyatt Regency Rochester welcomes dogs.
Yes, parking facilities are available at Hyatt Regency Rochester.
Yes, Hyatt Regency Rochester has a gym.
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