Staybridge Suites Rochester University by IHG

Rochester 43.13001900, -77.63566300 , 1000 Genesee Street (Show on Map)
7.9
Good


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Summary of reviewsStaybridge Suites Rochester University by IHG receives favorable reviews for its strategic location, exceptional amenities, and quality service, making it an ideal choice for a wide range of travelers. Situated on the serene Genesee River and close to the University of Rochester, the hotel offers picturesque views and easy access to the campus, downtown Rochester, and various local attractions, including the airport and Strong Hospital. This centrality, coupled with a complimentary shuttle service, significantly enhances the hotel's appeal.

The hotel impresses guests with its robust breakfast offerings, providing a satisfying start to the day with a wide variety of options catering to different dietary preferences. The breakfast, served buffet-style, is cherished for its convenience, particularly for families, and is complemented by enjoyable evening social events featuring delightful dinner options and beverages.

The guest rooms are consistently praised for their cleanliness, modern decor, and spaciousness, with high ceilings and well-equipped kitchenettes that cater to short and extended stays alike. Guests enjoy tranquil views of the river or lake from their rooms, and essential amenities like a separate bedroom and living area add to the comfort.

The staff at Staybridge Suites is often highlighted as a standout feature, known for their friendly and accommodating nature, contributing significantly to the welcoming atmosphere. The consistent cleanliness and upkeep of the hotel, along with its extensive parking facilities, further enhance the guest experience.

Families find the hotel exceptionally accommodating, with spacious suites suitable for larger groups and children, as well as being pet-friendly. The location provides ample opportunities for family activities, with nearby parks and a community-oriented ambiance.

While most reviews are overwhelmingly positive, some guests noted minor inconveniences, such as the non-operational pool or variations in breakfast service during busy times. Nevertheless, the high standards maintained throughout the property, coupled with comfortable beds and reliable Wi-Fi, uphold Staybridge Suites Rochester University by IHG as a superior choice within its three-star hotel category, meeting a variety of guest needs and expectations.
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Categories
Family Friendly Hotel
This hotel offers suite-style accommodations with full kitchens, which is great for families. It includes free breakfast and evening socials.

Dog Friendly Hotel
This hotel offers suites with dining areas and sofa beds, providing ample space for guests and their pets. The inclusion of full kitchenettes in each suite allows for convenient meal preparation, catering to specific dietary needs or preferences for both guests and their furry companions.

Hotel with Parking
This hotel has parking available for guests. It is near the University of Rochester.

Accessible Hotel
Accessible guest room accommodations are available, including rooms with roll-in showers. All areas of the hotel have wheelchair access, including the fitness center and laundry room. The hotel has a specific number of accessible rooms, some with roll-in showers.

3-Star Hotel
This hotel has undergone a recent renovation. It offers direct access to scenic walking trails along the Genesee River. A brand-new onsite bar is available for guests.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Business Hotel

Hotel with Gym

Room Types
One Bedroom Suite with One Queen Bed This suite features a queen bed with en suite bathroom, a separate living room with a sleeper sofa, a dining area and a fully equipped kitchen. It is equipped with flat-screen TV featuring on demand cable.

Two-Bedroom Suite This suite features a king bed in one room with en suite bathroom and 2 queen beds in the second room with an en suite bathroom. There is a living room, dining area and a fully equipped kitchen. Each room has TV with on demand cable service.

Studio Queen Suite This suite features a queen bed, a living area with a sofa and a desk. There is a fully equipped kitchen with stovetop, a microwave, a refrigerator and dishwasher, along with china glass and silverware. This room has a TV with on demand cable.

Studio Suite Bed and room type cannot be guaranteed as it will be assigned on arrival based on availability. All rooms feature a fully equipped kitchen and flat-screen TV.

Queen Studio with River View Featuring views of the Genesee River and University of Rochester, this suite features a queen bed, a living area with sofa sleeper and desk. There is a fully equipped kitchen with stovetop, a micro fridge and dishwasher. This room has TV with on demand cable.

One-Bedroom Queen Suite with River View This suite overlooks Genesee River and University of Rochester campus. It features a queen bed with an en suite bathroom, a separate living area with sofa sleeper, a dining and fully equipped kitchen. This room has TV with on demand cable.

Two-Bedroom Suite with River View Overlooking the Genesee River and University of Rochester campus, this suite features 2 bedrooms and 2 bathrooms. A king bed with en suite bath and a second room with 2 queen beds and en suite bathroom. There is a living area with a sofa, a dining area and a fully equipped kitchen.

Queen Suite - Non-Smoking This suite features a queen bed with en suite bathroom, a separate living room with a sleeper sofa, a dining area and a fully equipped kitchen. It is equipped with flat-screen TV featuring on demand cable.

Queen Suite with Roll-In Shower - Disability Access This room features a wider doorway, a roll-in shower with transfer seat, grab bars, handheld shower head, as well as visual and audible alarm and doorbell. There is a sofa bed, lower security viewer and clothes rack.

Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking This suite features a wider doorway, a removable in tub seat, grab bars, handheld shower head, as well as visual and audible alarm and doorbell. One room has 1 mobility king bed and the second room has 2 queen beds. There living room features a sofa, lower security viewer and clothes rack.

One-Bedroom Queen Room with Mobility Accessible Tub - Non-Smoking The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 2 beds.

Guest Reviews
7.9
Good
Location
Staybridge Suites Rochester University by IHG boasts a truly remarkable location that caters perfectly to visitors of the University of Rochester. Nestled right on the picturesque Genesee River, the hotel provides beautiful views and tranquil surroundings, making it an excellent choice for those wishing to enjoy a peaceful riverside experience. The hotel's proximity to the University of Rochester is a significant draw, with many guests appreciating the ease of accessibility, including a short walk across the river or using the complimentary shuttle service offered on weekdays.

In addition to its closeness to the university, the hotel also offers convenient access to Rochester’s downtown, shopping areas, and local eateries, enhancing its appeal further for travelers who wish to explore the city. Its location is also noted for being close to the airport, Strong Hospital, and a short drive to Rochester Institute of Technology, making it suitable for various travel needs.

Guests appreciate the hotel's clean and comfortable accommodations, as well as its organized breakfast offerings and midweek social events that add value to their stay. Whether visiting for academic, business, or leisure purposes, Staybridge Suites in Rochester represents an ideal choice for its central and scenic location.

Breakfast
Staybridge Suites Rochester University by IHG impresses visitors with its breakfast offerings, consistently praised for variety and quality by many guests. The buffet-style breakfast provides a range of choices, including hot and cold options such as eggs, oatmeal, fruits, rolls, a waffle maker, yogurts, juices, and coffee. Notably, the breakfast seems to cater to various dietary preferences, with selections that include vegetables, fruit, bacon, eggs, milk, and even a breakfast burger with a faux beef patty that received high recommendations. The complimentary breakfast not only offers excellent taste but also adds significant convenience to guests' stays, saving time and money, particularly cherished by families.

While most guests found the breakfast experience delightful, enjoying their morning meals on the terrace overlooking the Genesee River, a few noted inconsistency in supply and service, particularly during busy times. However, the general consensus leans heavily towards an enjoyable and diverse breakfast experience, further enriched by friendly and hardworking staff who contribute to a positive atmosphere.

With its well-regarded morning feast complemented by evening social events, the hotel successfully enhances the guest experience, providing meals that contribute to a warm and welcoming ambiance reminiscent of home.

Dinner
Staybridge Suites Rochester University by IHG provides guests with a delightful dining experience that enhances their stay. Visitors appreciate the convenient and enjoyable evening socials, where tasty dinners are served, making for a fun culinary experience. The inclusion of wine and beer adds a touch of sophistication, complementing the buffet dinners on select nights of the week. Guests commend the availability of free dinners, particularly from Monday to Wednesday, which feature delicious options such as pizza and salad. Light meals offered during evening hours are noted for their quality, with the hospitality nights standing out for their good food. The breakfast and dinner buffets receive praise for maintaining a high standard. Overall, the blend of satisfying meals and warm hospitality contributes positively to the overall guest experience at the hotel.

Rooms
Staybridge Suites Rochester University by IHG offers guest rooms that are a true delight for both short stays and extended visits. Many visitors appreciate how clean, modern, and spacious the rooms are, with super high ceilings that contribute to a sense of openness. The rooms are well-appointed and designed with convenience in mind, featuring a kitchenette that is fully stocked with all necessary equipment and utensils, which is perfect for guests who enjoy cooking during their stay.

The tranquil views of the lake or the river from certain rooms add an extra layer of charm to the experience, with guests noting that these views are serene and well worth requesting. Many reviewers highlight the impeccable cleanliness and comfort of the rooms, which are spacious enough for families and groups, providing plenty of room to relax and feel at home.

General satisfaction with the furnishings and layout of the suites is evident, with multiple mentions of the rooms being beautifully furnished and cozy. This makes the Staybridge Suites not just a place to stay, but a comfortable and welcoming space. Guests have also remarked on the convenient location and peaceful ambiance which enrich the overall experience.

Essential amenities like a small kitchen, living area, and separate bedroom are frequently praised, enhancing the accommodation for long-term visitors. Furthermore, the attentive and friendly staff contribute significantly towards making the hotel a welcoming and pleasant place to stay. Guests often express their delight in finding the rooms even better than expected, with some indicating that the reality surpasses the online images by far.

In addition to the excellent room facilities, guests enjoy a fresh and satisfying breakfast, adding value to the overall experience when staying at Staybridge Suites Rochester University. Whether traveling for leisure or business, guests frequently acknowledge the comfortable sleeping arrangements and considerate amenities that meet a variety of needs during their visit. The overall consensus from guest reviews is that Staybridge Suites provides remarkable accommodation that enhances any visit to the Rochester area.

Beds
Staybridge Suites Rochester University by IHG has garnered plenty of praise for its beds, highlighted as a key comfort feature by many guests. Most of the reviews suggest that guests enjoyed their stay thanks to the extremely comfortable beds, often noted for their plush and cozy appeal. Many appreciated the addition of high-quality linens, which aligned well with the overall clean and well-maintained rooms. While the standard beds were largely commended as comfortable, there were occasional comments about the discomfort of the pull-out couch. Guests seemed impressed by the room design, layout, and ample living space, adding to the pleasant experience. The hotel's location, right across the Genesee from the University of Rochester, alongside friendly and helpful staff, further enhanced the stay for many guests, making this hotel a recommended choice for visitors seeking comfort at a reasonable price point.

Cleanliness
Staybridge Suites Rochester University by IHG consistently impresses guests with its high standards of cleanliness and comfort. Many reviewers highlight the spotless state of the rooms, which are described as modern, spacious, and well-appointed. This commitment to cleanliness extends throughout the property, creating an inviting and comfortable atmosphere for all guests. The hotel’s central location is noted as a superb advantage, providing easy access to downtown Rochester and a variety of excellent dining options. Guests appreciate the well-maintained facilities and the welcoming and professional staff who contribute to a pleasant stay. Additionally, features like high ceilings, a beautiful back porch with a river view, and quiet, comfortable rooms contribute to the overall positive experience. While there were minor concerns about cleanliness in specific areas for some guests, the majority emphasize the impeccable care and attention given to maintaining a clean and beautiful environment. These elements make Staybridge Suites Rochester University a standout choice for those seeking a clean, comfortable, and conveniently located place to stay.

Staff
The Staybridge Suites Rochester University by IHG consistently receives high praise for its exceptional staff, who are often highlighted as the standout feature of guests' stays. Numerous reviews commend the staff as being incredibly friendly, helpful, and accommodating, creating a welcoming atmosphere that goes a long way in making guests feel at home. Whether it's the front desk, reception, or breakfast staff, the service is described as professional and attentive, with several mentions of specific employees like Jesus, Yana, Danielle, Sarah, Joe, and Colleen, who go above and beyond to enhance the guest experience. In many instances, staff members are noted for being well-informed and efficient, addressing guest needs promptly, and often providing valuable information and assistance. Despite a couple of minor incidents where the service did not meet expectations, the overwhelming consensus is that the hotel's staff is not only friendly and warm but also demonstrates a commitment to customer service excellence, making it a memorable part of visitors' stays.

Wi-Fi
The Staybridge Suites Rochester University by IHG provides guests with a reliable and satisfactory Wi-Fi experience. Several reviews highlight the Wi-Fi as being excellent and strong, offering both speed and stability during their stay. Guests appreciate the good internet service paired with high-definition TV options in the room, ensuring both entertainment and connectivity needs are met. Overall, while a few guests suggest improvements for even faster and more stable connections, the hotel's current Wi-Fi quality seems to leave a positive impression on most visitors.

Gym
The Staybridge Suites Rochester University by IHG offers a fitness center that many guests find to be well maintained, despite its compact size. The gym is described as small but functional, providing a sufficient space for a decent workout. Guests appreciate that the gym is open 24 hours a day, allowing for flexible exercise schedules. While some note that the gym could benefit from a greater variety of weights, it still stands out as better than average compared to similar accommodations. Despite the pool being non-operational, the fitness center seems to meet the expectations of many visitors looking to maintain their exercise routines while traveling.

Parking
The Staybridge Suites Rochester University offers a highly convenient parking situation for guests, particularly praised for its ease of access and ample availability. The parking is free, which enhances the appeal for those looking to explore the nearby University of Rochester campus without the hassle of extra parking fees. Despite the occasional privacy concern due to proximity to the parking lot, guests appreciate the abundance of parking spaces and the peace of mind that comes with not having to worry about where to park upon arriving. Even during winter storms, the parking lot is efficiently plowed, ensuring guests can easily come and go without weather-related disruptions. For longer stays, guests can leave their vehicles securely in the parking lot for extended periods, included in the price of the stay, adding a layer of convenience to their overall experience. Overall, the parking situation at the Staybridge Suites is a notable advantage for travelers arriving by car.

Family
Staybridge Suites Rochester University by IHG offers a welcoming environment for families looking to enjoy a relaxing vacation. Guests regularly highlight the spacious and clean rooms, including two-bedroom suites that comfortably accommodate larger families. The hotel is notably kid-friendly, with amenities such as a well-loved pool and a complimentary breakfast that families appreciate for its convenience and cost savings. Many families have returned to the hotel multiple times, drawn by its comfortable accommodations for extended stays.

The hotel’s location is advantageous, particularly for those visiting the University of Rochester or local family. Guest reviews frequently mention the peaceful setting and the nearby park, providing opportunities for pleasant family walks and the enjoyment of friendly wildlife. The community-oriented atmosphere of the hotel creates a homely feel, enhanced by a staff attentive to guest needs. The suites, complete with kitchenettes, offer convenience for families looking to prepare their own meals.

Families with pets also find this hotel accommodating, adding to the overall favorable impression of the property. Whether for a short getaway or a longer term stay, visitor experiences suggest that Staybridge Suites Rochester University by IHG delivers a reliable option that caters well to families and their varied needs.

3 Star
Staybridge Suites Rochester University by IHG offers a commendable experience for a three-star hotel. Visitors frequently highlight its convenient location across from the university, making it an ideal choice for those visiting the University of Rochester campus. Guests appreciate the clean, spacious, and nicely decorated rooms, as well as the comfortable beds that ensure a restful stay. The hotel extends its convenience with a shuttle service to the university, making transportation a breeze for guests. Breakfast receives positive mentions, described as simple yet delicious, which complements the cozy lounge environment. Staff interactions are generally favorable, especially highlighting their friendliness and helpfulness, though there are occasional mentions of less satisfactory service experiences. Despite some areas for improvement, such as the temporary closure of the pool, the hotel upholds its promise of a satisfactory offering, managing to rival even higher-end alternatives like Marriott or Hilton. With its blend of value and comfort, it comes highly recommended for those traveling to Rochester.

Business
Staybridge Suites Rochester University by IHG receives high praise from business travelers who appreciate its convenient location and accommodating facilities. The property is strategically placed near the University of Rochester Medical Center, making it an ideal choice for those attending meetings or training sessions at the university. Guests note that the suites are particularly suited for extended stays, providing a perfect balance of comfort and functionality.

Business travelers are well-catered for with amenities such as a business center located in the lobby, offering complimentary access and printing services. The hotel is described as meeting all business needs, and many have made it their preferred choice for accommodations in the area. The location is also noted for its centrality, facilitating easy access to various parts of Rochester.

The hotel provides a great breakfast service and hosts a social hour, enhancing the overall guest experience. With such positive experiences reported, business travelers expect to return to this establishment, which has proven to be a dependable option for work-related visits. Its thoughtful design and amenities make it a solid choice for individuals visiting family or students, or those already familiar with the area.

Dog Friendly
Staybridge Suites Rochester University by IHG is recognized for its welcoming atmosphere, particularly for those traveling with pets. This dog-friendly hotel allows guests to bring their furry companions along and ensures a comfortable stay for both humans and pets. The location near the riverside trail offers a picturesque setting ideal for strolling or jogging, making it a delightful area for walking dogs. Many guests appreciated the hotel's accommodating nature and mentioned that having pet-friendly services was a bonus that influenced their decision to choose this hotel. Additionally, rooms are equipped with refrigerators, which can be quite handy for storing food portions for pets, further demonstrating the thoughtful amenities provided for guests traveling with dogs. Overall, the Staybridge Suites offers a satisfactory experience for pet owners looking for a convenient and accommodating place to stay.


No, Staybridge Suites Rochester University by IHG doesn't have any pool.

No, a spa isn't available at Staybridge Suites Rochester University by IHG.

Yes, Staybridge Suites Rochester University by IHG welcomes dogs.

Yes, parking facilities are available at Staybridge Suites Rochester University by IHG.

Yes, Staybridge Suites Rochester University by IHG has a gym.

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