Accessible HotelSummary of reviews related to the 'Accessible' categoryGrand Galvez is a hotel that is located in an accessible location which makes it easier for guests with disabilities to travel to. However, some guests have reported difficulties during their stay such as elevators malfunctioning and the lack of comfortable chairs. Guests have also noted that bellhop staff are limited and guests are not permitted to take their own bags using a cart. Unfortunately, some guests who booked a handicapped accessible room were disappointed to find that their room didn't meet their needs. Despite these issues, the hotel staff have been helpful in resolving problems such as missed room service orders and rude bartenders. Some guests have also mentioned that the air conditioning and beds and pillows can be improved. Overall, Grand Galvez is a good option for guests looking for an accessible hotel, however, improvements could be made to ensure that all guests have a comfortable stay.
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