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Summary of reviewsLocated in the heart of Rzeszów's Old Town, Pod Ratuszem offers an enviable location right by the historic Market Square. Guests frequently praise the convenience of being steps away from restaurants, shops and major attractions with easy access to the train and bus stations. Despite its bustling setting, the accommodations are peaceful and quiet, offering a restful stay enhanced by the friendly and welcoming staff.
The breakfast service is a standout feature, offering a variety of delicious options delivered directly to rooms, often described as punctual and plentiful. Fresh morning rolls, scrambled eggs and excellent coffee cater to different tastes and add a touch of luxury to the experience, making breakfast a highly appreciated part of the stay.
The rooms are noted for their cleanliness and comfortable decor, though experiences vary with some guests finding them small and experiencing noise disturbances due to thin walls. While some enjoy spacious rooms with large TVs and scenic views, others note outdated furnishings and occasional maintenance issues.
Cleanliness is another frequently mentioned plus with many guests noting tidy and well-maintained rooms, bedding and bathroom facilities, despite some minor issues with cleaning thoroughness.
The staff consistently receive high praise for their friendliness, attentiveness and family-like atmosphere, enhancing the guest experience significantly. The free Wi-Fi works well for many, although some experience connection issues.
The hotel is family-friendly, despite the lack of cribs and the challenge of climbing stairs with small children. Its central location is ideal for those looking to explore the vibrant nightlife, though noise levels from nearby bars and clubs can disrupt sleep.
Overall, Pod Ratuszem is ideal for those seeking a convenient location, friendly service and cozy accommodations, making it especially appealing for romantic getaways and city explorations. While there are areas for improvement, particularly in room size and soundproofing, the overwhelmingly positive reviews highlight a charming and welcoming stay. Show more
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Small Apartment
This hotel is recommended by many travellers. It's a cozy option located in the heart of Rzeszów. The hotel provides easy access to the city's main attractions.
Apartment for Honeymoon
Family Friendly Apartment
Apartment near Nightlife Spots
Business Apartment
Room Types
Deluxe Double RoomMore spacious room with a large double bed and view of the Old Town. Breakfast is served in the room, additionally there is a complimentary mineral water, tea and coffee.
Twin RoomRoom with a bathroom. Breakfast is served in the room, additionally there is a complimentary mineral water, tea and coffee.
Single RoomRoom with a bathroom. Breakfast is served in the room, additionally there is a complimentary mineral water, tea and coffee.
Basic Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower. The triple room provides a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Situated in the heart of Rzeszów's Old Town, Pod Ratuszem consistently receives praise for its prime location, placing guests right by the historic Market Square. Visitors frequently highlight the convenience of being just steps away from various restaurants, shops and major attractions, as well as the proximity to transportation hubs like the train and bus stations, which are just a short walk away.
The hotel’s central location offers beautiful views of the old town, making it the perfect base for exploring the city's vibrant cultural scene. Guests appreciate that despite its bustling setting, the accommodations remain peaceful and quiet, allowing for a restful stay. The staff's friendly and welcoming demeanor further enhances the positive experience, making guests feel at home.
In addition to its superb location, the hotel is praised for its comfortable and clean rooms. Guests note that breakfast can be enjoyed in-room, adding a touch of convenience to their stay. The combination of a fantastic location, excellent service and comfortable amenities makes Pod Ratuszem a top choice for both short visits and extended stays in one of Poland's most charming cities.
Breakfast
'Pod Ratuszem' has garnered significant praise for its breakfast service, celebrated for its variety and quality. Guests are particularly impressed with the option to have breakfast delivered directly to their rooms—a feature that adds convenience and a touch of luxury to their stay. The breakfast sets, of which there are several to choose from, are frequently described as "delicious," "tasty," and "satisfying." The punctuality of the service is also noteworthy with many reviews highlighting that breakfasts are delivered on time, often compared to Swiss precision.
The offerings are versatile, including fresh morning rolls, scrambled eggs, good cold cuts and excellent coffee, ensuring a meal that caters to different tastes. Freshness is a recurring theme; guests appreciate that breakfasts are freshly made and prepared with care, contributing to the overall enjoyment. Moreover, the plentiful and hearty portions often described as being sufficient for two days underline the generous nature of the servings.
Despite the lack of a dining area, the alternative of room service has been well-received with many finding the experience of breakfast in bed both surprising and delightful. This unique setup compensates for any perceived shortcomings in the dining facilities. While a few noted that breakfast could be bigger or expressed a preference for more variety, the overall consensus remains overwhelmingly positive, emphasizing the delicious and varied options available.
Staff friendliness and helpfulness further enhance the breakfast experience, making it both comfortable and enjoyable. In summary, the breakfast at 'Pod Ratuszem' stands out as a highlight of the stay, appreciated for its quality, punctuality and the convenience of in-room service.
Rooms
The guest reviews of 'Pod Ratuszem' highlight a mix of experiences with the hotel's rooms. Many reviews praise the cleanliness, noting that rooms were kept tidy and well-maintained throughout their stays. The decor of some rooms is described as beautifully decorated and cozy, contributing to a comfortable and welcoming atmosphere. Spaciousness was another positive aspect for several visitors who appreciated the larger rooms available.
However, numerous guests found the room sizes to be a challenge, commonly describing them as small to very small, especially in solo and attic accommodations. Despite the size, the rooms reportedly equipped all necessary amenities, ensuring a functional stay. While some rooms boast large TV screens and views of the market or city, others lack views and come with outdated furnishings.
The soundproofing of the rooms received negative remarks with guests experiencing noise disturbances due to thin walls and doors. A few maintenance issues were noted, such as limescale in shower heads and mold in bathrooms, indicating a need for minor repairs and updates.
Overall, while the cleanliness and comfort of the rooms at Pod Ratuszem are repeatedly praised, prospective guests should be prepared for varied room sizes and potential noise from adjacent areas.
Beds
Pod Ratuszem offers varying experiences when it comes to the quality of their beds with a mix of very positive and some critical feedback. Many guests have highlighted the comfort of the beds as a notable advantage, describing them as comfortable, cozy, large and quiet. The bedding frequently receives praise for being clean and of good quality, contributing to a good night's sleep for many visitors.
However, there are recurring complaints about the condition and quality of some mattresses with multiple guests mentioning that they are old, worn-out or in need of replacement. Some beds were described as narrow, creaky or uncomfortable due to springs or compressed mattresses. Additionally, the pillows were often criticized for being too thin or soft.
Overall, while a significant number of guests enjoyed the comfort and cleanliness of the beds and bedding at Pod Ratuszem, there are areas for improvement, particularly in updating and replacing some of the older or less comfortable mattresses and pillows.
Cleanliness
Pod Ratuszem receives frequent praise for its high standards of cleanliness. Many guests comment positively on the immaculate state of the rooms with recurring mentions of clean and tidy spaces. The bedding, towels and bathroom facilities also garner commendations for their cleanliness and comfort. Guests found the hotel to be very clean overall with a remarkable emphasis on neatness and orderliness. The cleanliness extended to the bright and cozy rooms, which were often described as comfortable and well-kept.
However, some reviews note areas for improvement, such as occasional lapses in the thoroughness of cleaning with specific mentions of dirty carpets and some surfaces needing more attention. Despite these occasional critiques, the overall feedback highlights a commitment to maintaining a clean and welcoming environment, ensuring a pleasant stay for travelers.
Staff
The guest reviews for 'Pod Ratuszem' consistently highlight the hotel's staff as a standout feature. The service is described as incredibly friendly, attentive and accommodating. Guests mentioned that the receptionists, in particular, were very kind, flexible and helpful, enhancing the overall experience. The hotel is praised for its family atmosphere with staff always going the extra mile to ensure guests feel welcome and cared for. Additionally, the staff's professional and courteous demeanor adds to the positive environment. The service provided is both top-notch and of good value, often noted as a significant factor in guests' satisfaction. Overall, the amiability and helpfulness of the staff significantly contribute to the hotel's charm and appeal.
Wi-Fi
The wifi at Pod Ratuszem receives mixed feedback from guests. Many appreciate its efficiency and describe the connection as good with a notable number highlighting a great or fairly reliable wifi signal. However, some guests have experienced issues, noting that the wifi signal can be weak and the connection poor at times. Nonetheless, the availability of wifi is a consistent feature noted by visitors.
Family
Pod Ratuszem offers a welcoming and family-friendly environment, perfect for longer stays. Guests praised its excellent location with a convenient market open until 11 pm. The family-run establishment features a very friendly receptionist who is notably helpful with kids. Baby beds are available, though it's important to note that there are no cribs provided. Accessing the hotel involves climbing stairs, which may pose a challenge for families with small children. Despite this, the hotel's overall family-friendly atmosphere makes it a suitable choice for those traveling with children.
Nightlife
'Pod Ratuszem' offers an excellent spot for those looking to immerse themselves in the vibrant nightlife of the city center. Located amidst a hub of night pubs and clubs, guests can expect to be right in the heart of the action with plentiful opportunities to enjoy late-night parties and social scenes. For party enthusiasts, the location is perfect, promising an energetic atmosphere where life bustles until the early morning hours and becomes quieter only after 3 AM.
However, this prime nightlife location comes with the trade-off of significant noise levels. Reviews highlight that music, street fights and general revelry continue until morning, which could disrupt sleep, even with closed windows. Additionally, nightlife activities contribute to loud street sounds and the presence of cigarette smoke is noticeable.
In summary, 'Pod Ratuszem' is ideal for those seeking lively nightlife and a central location amidst bars and clubs. However, it may not be the best choice for light sleepers or those looking for a quiet and restful night's sleep due to the pervasive noise and street disturbances.
Honeymoon
'Pod Ratuszem' presents itself as an appealing choice for honeymooners with numerous reviews highlighting its suitability for romantic getaways. The ambiance of the hotel is described as romantic, contributing to peaceful nights and making it ideal for longer stays. Honeymoon couples can take advantage of a special honeymoon package tailored just for them, enhancing the overall experience.
Guests commend the hotel's cleanliness and pleasant atmosphere, labeling it not only sweet and welcoming but also perfect for those seeking scenic views. The establishment comes highly recommended for couples, promising an overall great experience for newlyweds looking to celebrate their new journey together.
No, Pod Ratuszem doesn't have any pool.
No, a spa isn't available at Pod Ratuszem.
No, Pod Ratuszem doesn't allow dogs.
No, parking facilities aren't available at Pod Ratuszem.