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Summary of reviewsBalneario Pozo de la Salud is celebrated for its extraordinary location, nestled between mountains and the sea, offering a serene and picturesque environment ideal for relaxation. Guests frequently praise its prime position on the edge of a cliff, providing breathtaking views of the Atlantic Ocean from spacious rooms equipped with terraces and lounge chairs. The hotel's proximity to natural pools, the juniper forest and local attractions contributes to its reputation as a tranquil retreat perfect for disconnecting and enjoying the island's natural beauty.
Breakfast experiences at the hotel receive mixed reviews, though highlights include the quality and taste of the food with fresh local products such as fruits, homemade sweets and good coffee being particularly appreciated. The stunning sea views from the dining area add to the overall experience. However, some guests note a lack of variety and organization in the breakfast service.
Dinner at the hotel enjoys positive feedback for its delicious taste, fulfilling portions and good value for money. While some guests do express a preference for a buffet-style option over the set menu, the quality of the meals generally meets expectations, enhanced by the serene sea view from the dining area.
The rooms at Balneario Pozo de la Salud receive high praise for their cleanliness, comfort and spaciousness. Guests particularly enjoy the wonderful sea views with terraces adding to the overall appeal. The beds are described as very comfortable, contributing to a restful stay.
Cleanliness is a standout feature at the hotel with guests frequently describing it as spotless and impeccable. The friendly and attentive cleaning staff enhance the overall guest experience, ensuring high standards of hygiene and comfort.
The staff at Balneario Pozo de la Salud are consistently praised for their friendliness, professionalism and attentiveness. From the receptionists to the housekeeping and dining staff, every member's warm demeanor and high-quality service contribute to a welcoming and memorable stay.
Guests generally appreciate the reliable and free WiFi, which works well within the rooms despite limited phone coverage in the area.
The spa offers a range of high-quality treatments, including thalassotherapy, beauty treatments and massages, which are well-praised for their relaxation and value. While some guests note occasional issues with the spa facilities and maintenance, the treatments are consistently highlighted as a major part of the hotel's appeal.
The hotel's pool is noted for its cleanliness and tranquility, providing a peaceful swimming experience within beautiful surroundings. The well-maintained pool area, coupled with the attentive and professional staff, enhances the relaxation experience.
Overall, Balneario Pozo de la Salud is highly regarded for its exceptional location, cleanliness, friendly staff and comfortable accommodations. Despite some minor critiques, the blend of stunning views, serene atmosphere and high-quality amenities make it a remarkable destination for a relaxing and rejuvenating stay. Show more
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Categories
Hotel with Swimming Pool
This hotel features an outdoor pool and a terrace overlooking the ocean. It combines comfort with well-being as it is also a spa where guests can relax.
Outdoor Pool
Hotel with Parking
This hotel offers free parking. It also features swimming pools, a spa with sauna, a restaurant and bar, and free Wi-Fi.
3-Star Hotel
This 3-star hotel offers an outdoor pool, a restaurant, and a sauna. It also provides free Wi-Fi and parking, enhancing the overall value for guests. The hotel's location in Sabinosa is convenient.
Hotel with Outdoor Pool
Features an outdoor pool as part of its wellness and sports facilities, including a spa and fitness center. It provides a refreshing option for guests focused on well-being.
Hotel with Spa
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Double or Twin RoomThis spacious, air-conditioned room features a flat-screen TV, a minibar and a kettle with herbal tea. There is a hairdryer in the bathroom.
This room has views of the ocean or the mountains.
Triple RoomThis spacious, air-conditioned room features a flat-screen TV, a minibar and a kettle with herbal tea. There is a hairdryer in the bathroom.
This room has views of the ocean or the mountains.
About Balneario Pozo de la Salud
License: A428077
Guest Reviews
8.6
Very Good
Location
Balneario Pozo de la Salud is frequently praised for its exceptional and unbeatable location, nestled between mountains and the sea in a tranquil and stunning environment. Guests highlight its proximity to natural pools, the juniper forest and its remoteness as a perfect combination for disconnecting and relaxation. The hotel's prime position on the edge of a cliff offers breathtaking and spectacular views of the Atlantic Ocean, which can be enjoyed from spacious rooms equipped with terraces and lounge chairs.
The unique setting at the end of the Gulf valley provides an ideal spot for enjoying the best of Hierro with easy access to many local attractions, supermarkets and restaurants. Visitors consistently commend the serene atmosphere, the calming sound of the sea and the picturesque surroundings that make for a dream location to unwind. The exceptional cleanliness and comfort of the rooms, combined with the friendly and attentive staff, contribute to the overall positive experience.
For those seeking a quiet retreat with stunning ocean views and the chance to explore the island’s natural beauty, Balneario Pozo de la Salud comes highly recommended. Guests appreciate the balance of ease of access, tranquility and the visual feast of the ocean and surrounding landscapes, making it a truly remarkable place to stay.
Breakfast
Nestled in a great location, Balneario Pozo de la Salud offers a breakfast experience that garners mixed reviews but is highlighted by several positive points. Guests frequently praise the breakfast for being very good, excellent and even exceptionally high quality and tasty. Many appreciate the freshly squeezed orange juice, good coffee and local products, including homemade sweets. The pleasant dining area also offers stunning views of the sea, enhancing the overall experience.
The breakfast is described as varied and complete by some, featuring fresh fruit such as papaya and mango, along with plant-based drinks, cereals, bread and more. Guests also note that the breakfast buffet is nice and full, exceeding expectations.
However, there are consistent mentions of the breakfast lacking variety and being somewhat average or moderate. Some reviews highlight that the breakfast could be improved with a few guests specifically pointing out that the coffee wasn't great and the quality of cold cuts could be better. Several guests note issues with product replenishment and disorganization, especially an hour before closing.
The breakfast starts at 8:30, which some guests find late, particularly those wanting to head out early for activities like hiking. Additionally, due to Covid precautions, some items are wrapped in plastic, which may affect the overall presentation and appeal.
Overall, while Balneario Pozo de la Salud offers a satisfactory breakfast experience with several high points, there is room for improvement in terms of variety, replenishment and organization.
Dinner
Dinner at Balneario Pozo de la Salud receives a mix of positive feedback and constructive criticism. Diners commend the food for its delicious taste and fulfilling portions. Many find the evening meals to offer good value for money, appreciating the menu's variety and seasoning. However, some express a desire for a buffet-style dinner over the set menu provided and note that the menu is repetitive, often not changing daily. Despite these concerns, the quality of meals generally meets guests' expectations with some even describing the dinner as spectacular and the best part of their stay. On the downside, minor inconveniences such as small portions, basic dishes and the occasional impersonal service are mentioned. Nevertheless, guests can expect a lovely evening meal with multiple starters and main courses to choose from, all while enjoying the serene sea view from the balcony.
Rooms
Balneario Pozo de la Salud offers guests comfortable and spacious rooms that have received high praise for their cleanliness and brightness. Many visitors were delighted by the wonderful sea views from their rooms with some mentioning the added pleasure of terraces that offered seating and lounge chairs. The beds are frequently described as very comfortable, making for a restful stay. Guests also appreciated the friendly and cozy atmosphere provided by the staff. Recommendations for booking sea-view rooms hint at the excellent vistas of the ocean and mountains, which some reviews highlight as magnificent for enjoying sunrises and sunsets. Despite a few mentions of slightly soft mattresses or minor inconveniences, the consensus points to Balneario Pozo de la Salud as a well-maintained establishment that ensures a pleasant and comfortable experience for its guests.
Beds
The beds at Balneario Pozo de la Salud have received predominantly positive feedback from guests. Many reviews highlight the exceptional comfort of the beds, describing them as comfortable, very comfortable and even super comfortable. Guests often appreciate the spaciousness of the beds with several mentioning that the large size contributes to a restful night's sleep. The soft, white linen and wonderful pillows also add to the overall comfort of the sleeping experience.
However, there are a few less favorable mentions. Some guests found the mattresses to be a bit too soft and the mattress covers, made of plastic, tended to get hot. Additionally, there were comments about the beds being too small for some guests' liking.
Overall, despite a few critiques regarding mattress preference and bed size, the beds and their related amenities at this hotel are generally well-regarded for providing a comfortable and satisfying stay.
Cleanliness
In reviews of Balneario Pozo de la Salud, the cleanliness of the hotel stands out as a significant highlight. Guests frequently describe the place as very clean with many detailing the spotless rooms and impeccable facilities. The pool also receives praise for its cleanliness. Numerous guests mention the excellent overall cleanliness and comfort, often noting that everything was super clean and even scrupulously clean. The staff, particularly the cleaning personnel, are consistently praised for their friendliness and attentiveness, enhancing the overall guest experience. While one review mentioned issues like rust stains on towels and sheets and ants in the restaurant, these minor criticisms are outweighed by the general consensus of a very clean, tidy and elegant environment. The combination of exceptional cleanliness, friendly staff and comfortable accommodations make Balneario Pozo de la Salud a highly regarded destination for travelers seeking a relaxing and hygienic stay.
Staff
Nestled in a serene setting, Balneario Pozo de la Salud stands out not only for its comfort and amenities but also for its exceptional staff. Guests consistently praise the kindness, attentiveness and professionalism of the team. From the receptionists to the housekeeping staff, every member's friendly demeanor ensures a welcoming atmosphere that makes visitors feel right at home.
The waitstaff and kitchen team are highlighted for their genuine interest in guests' dining experiences with particular commendations for how accommodating and pleasant they are. Guests note that the head waiter's service is particularly exquisite, contributing to a delightful dining environment. The reception team is celebrated for being charming, helpful and always ready to assist with any need, reflecting a consistent level of high-quality service throughout the hotel.
In addition to the general warmth and friendliness, the staff's professionalism is frequently mentioned. Eva, the massage therapist, receives special accolades for her skill, adding another layer to the hotel's appeal. The consistent, excellent service from all members of the team – whether during breakfast, dinner or throughout the day – enhances the overall guest experience.
Overall, the staff at Balneario Pozo de la Salud are recognized as one of the hotel's greatest assets with their attentiveness, approachability and friendliness creating an extraordinary and memorable stay for all who visit.
Wi-Fi
Guests generally appreciated the WiFi at Balneario Pozo de la Salud, describing it as excellent and very good, particularly noting that it was free. It worked well within the rooms, although there was a brief mention of the internet going down on one occasion. Despite the poor telephone coverage in the area, the WiFi service was reliable and met guests' expectations.
Spa
Balneario Pozo de la Salud offers an appealing combination of relaxation and rejuvenation, highlighted by its exceptional treatments and high-quality services. The spa is praised for its thalassotherapy and a variety of beauty treatments and massages, which are recommended for their relaxation and quality-price ratio. Visitors notably appreciated the peaceful swimming pool area and the soothing experience of the jacuzzi and sauna, especially after a long hike.
While some guests found the spa circuit and thermal facilities wanting in both maintenance and value, the consistently high-quality treatments, including pedicures and massages, make it a unique and appealing destination for many. Some travelers faced inconveniences with the spa being closed or under maintenance during their stay. Despite these occasional setbacks, the wellness offerings of Balneario Pozo de la Salud seem to generally ensure a pleasing and tranquil retreat.
Pool
The pool at Balneario Pozo de la Salud is frequently praised for its cleanliness, size and overall tranquility, allowing guests to enjoy a peaceful swim without feeling crowded. The hotel's pool is noted as a great facility, well-maintained and large enough for proper swimming. Many guests appreciate the calm atmosphere and beautiful surroundings of the hotel, which enhance the relaxing experience.
Additionally, the hotel's amenities, including the views of the sea and the excellent breakfast, complement the experience around the pool area. Despite some minor issues, such as the pool not being heated and a rusty metal wall, overall the pool is a valuable feature of the property. The presence of professional physiotherapists is also noted, adding to the wellness aspect of the stay. Guests enjoy the quiet ambiance and the friendly, attentive staff, making it a commendable destination for relaxation.
Yes, Balneario Pozo de la Salud has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Balneario Pozo de la Salud.
No, Balneario Pozo de la Salud doesn't allow dogs.
Yes, parking facilities are available at Balneario Pozo de la Salud.
No, Balneario Pozo de la Salud doesn't have a gym.