4-Star HotelThis hotel is located in the north of Reunion Island and offers a large outdoor terrace with sun loungers overlooking Saint Denis and the Indian Ocean. It also features a full-service spa, an outdoor pool, a fitness center, and complimentary wireless internet access.
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Summary of reviews related to the '4 Star' categoryHôtel Exsel Créolia may have received some negative reviews, but there are also some positive comments from guests. The hotel's refined cuisine and beautiful establishment are definitely worth mentioning. Additionally, some rooms, particularly the renovated privilege rooms, are very pleasant and spacious. The hotel also has an interesting price-to-quality ratio. While some guests found the rooms a bit dated and noisy, the views and size of the rooms were appreciated. However, the hotel needs to improve its customer service and personalized welcome, which is expected from a four-star establishment. The basic breakfast and uncomfortable bedding were also disappointing. Overall, Hôtel Exsel Créolia has potential but needs to work on its facilities and services to meet the standards of a four-star hotel.
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