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Summary of reviewsHotel Astoria offers an exceptional experience characterized by its prime location, outstanding amenities, and warm service. Nestled in a serene, wooded park, the hotel provides a tranquil oasis within easy reach of the city center, making it ideal for both relaxation and exploration. Guests appreciate the peace and security of the setting, as well as the convenience of nearby attractions and institutions.
The breakfast at Hotel Astoria is a highlight, celebrated for its emphasis on fresh, local, and homemade products. Guests enjoy a diverse array of delicious items, including homemade jams, organic cereals, and freshly baked pastries, creating a superb morning experience further enhanced by attentive staff service.
Rooms at the hotel are spacious, bright, and impeccably clean, offering a cozy retreat with comfortable bedding and tasteful decor. The attentive design ensures a quiet atmosphere, perfect for unwinding. Guests frequently commend the spotless conditions throughout the hotel, a testament to its commitment to cleanliness and maintenance.
The staff at Hotel Astoria is consistently praised for their warmth and hospitality, creating a welcoming atmosphere that makes guests feel at home. Personalized service and a friendly attitude stand out, ensuring an enjoyable stay.
Ample private parking is another notable feature, providing ease and security for travelers. The large parking lot and its accessibility enhance the overall convenience of the hotel.
Furthermore, Hotel Astoria is recognized for its family-friendly environment, ideal for those seeking a relaxed and hospitable atmosphere. Comfortable beds with excellent quality bedding contribute to a restful night's sleep, further elevating the overall guest experience.
Overall, Hotel Astoria is celebrated for its blend of convenience, comfort, and service, making it a preferred destination for travelers seeking a serene yet accessible retreat. Show more
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Hotel Taking Steps Towards Sustainability
Hotel Astoria is Biosphere Certified and is actively developing its own Biosphere Sustainability Plan, demonstrating a commitment to environmental efforts. It provides an electric vehicle charging point for guests and has received a high eco-friendliness rating.
What makes your hotel/accommodation eco-friendly?
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Use of non-toxic cleaning products
Serving organic food at the restaurant
LED lighting throughout the premises
Electric car charging station(s) available
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
Most of the ingredients used to prepare meals are locally produced
Answers last updated by Hotel Astoria
Family Friendly Hotel
This hotel offers a comfortable stay in Saint Etienne. Its location provides access to local amenities and attractions suitable for families.
Business Hotel
This hotel offers room service, a restaurant, and free parking. Additional amenities include laundry facilities, family rooms, and a 24-hour desk, making it suitable for business stays.
Hotel with Parking
This hotel offers free parking to its guests, making it a convenient option for those traveling by car.
EV charging stations
Hotel with EV Charging Stations
Hotel Astoria offers EV charging stations within its private guarded parking area, providing a secure location to recharge electric vehicles. It also has a charging station for electric 2-wheelers.
3-Star Hotel
Situated on Rue Henri Déchaud in Saint-Etienne, Hotel Astoria offers standard amenities for a comfortable stay. Its central location makes it a practical choice for exploring the city.
Hotel where Extra Health & Safety Measures Have Been Taken
This hotel adheres to strict cleanliness standards and provides guests with sanitization kits. They promote social distancing and offer contactless check-in/check-out.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 16:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Comfort Double RoomThis room has a flat-screen TV with satellite channels. The en suite bathroom has a shower, toilet and hairdryer.
This room cannot accommodate a baby bed or an extra bed.
Superior Double RoomThis room has a flat-screen TV with satellite channels. The en suite bathroom has a shower, toilet and hairdryer.
Some of the rooms have a balcony.
This room can accommodate a baby bed.
Triple RoomRooms are 20 square metres.
This room can accommodate a baby bed and an extra bed.
Queen Room with BalconyThis double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Nestled in a tranquil area, Hotel Astoria offers guests a perfect blend of convenience and serenity. The hotel is ideally situated within a peaceful, wooded park, providing a green oasis in the heart of the city. Guests appreciate the quiet surroundings, allowing for restful nights and relaxation. Its proximity to the city center, just a five-minute drive away, ensures that urban attractions are within easy reach. The location also offers excellent accessibility, with close access to the ring road and a well-connected infrastructure for those visiting institutions like the ISTP school. Ample private parking is a notable feature, providing hassle-free convenience for travelers with vehicles. The hotel proves to be a well-located hub for both work and leisure, offering a chance to enjoy nature after a busy day. Safety is a priority, with the surroundings described as safe and secure, ensuring peace of mind for guests. Overall, Hotel Astoria's location is highly praised for meeting diverse needs in a serene environment.
Breakfast
The breakfast experience at Hotel Astoria is a delightful culinary journey emphasizing local and homemade products. Guests frequently praise the breakfast's superb quality, with many highlighting the use of fresh, regional ingredients. It features an array of homemade jams, yogurts, cakes, and freshly squeezed juices. Organic cereals, fresh bread, pastries, cold cuts, cheese, and seasonal fruits often adorn the buffet, reflecting the hotel's commitment to offering an authentic and hearty regional experience.
While most guests find the breakfast to be delicious, hearty, and abundant, there are occasional comments suggesting some room for improvement, particularly regarding service. Despite this, the beautifully presented and exceptionally tasty selections consistently receive high praise, making the breakfast a standout aspect of a stay at Hotel Astoria. The wonderful staff and lovely surroundings further enhance the overall dining experience, creating a welcoming and hospitable atmosphere for guests to enjoy their morning meal.
Rooms
Hotel Astoria presents an appealing blend of comfort and cleanliness in its accommodations, making it a fine choice for travelers seeking a welcoming stay. The rooms are frequently praised for their spaciousness and bright atmospheres, often accompanied by the pleasant addition of balconies or large bay windows that bring in ample natural light. Guests often find the rooms to be cozy and well-furnished, maintaining a balance between simplicity and tasteful decor. Cleanliness is a standout feature, with many reviews highlighting the impeccable state of both the rooms and bathrooms.
Functionality seems to be a priority in the layout, as guests appreciate the quiet ambiance supported by design choices like rooms with additional doors to limit noise from the hallways. While the toilet rooms are occasionally noted as being on the smaller side, the overall size of the rooms compensates by offering plenty of space to unwind. Comfortable bedding and quality sheets enhance the overall comfort, making for a restful experience. Despite the hotel's older structure, the well-maintained environment ensures that guests enjoy a pleasant and stress-free stay.
Beds
Hotel Astoria receives high praise for its bedding, consistently noted for its wonderful, very good, and excellent quality. Guests frequently highlight the comfort of the beds, which feature soft and new bedding. The cleanliness and comfort of the rooms further enhance the sleeping experience, with predominantly cotton sheets adding a pleasant touch. While most guests find the mattresses to be comfortable, a few mention that the bedding can be a bit hard at times. Despite this minor point, the overall feedback emphasizes the quality and comfort of the bedding, making it a standout feature of the hotel.
Cleanliness
Hotel Astoria consistently impresses its guests with exceptional standards of cleanliness. Visitors praise the spotless conditions, often describing the hotel as impeccably clean and very pleasant. Recent renovations and new bedding in the rooms enhance the overall experience, further contributing to the spotless environment. The entire hotel is maintained meticulously, from the public areas to the private rooms, ensuring a consistently high level of cleanliness throughout. Guests also appreciate the attentive staff, who seem genuinely committed to providing excellent service, further enriching the overall experience. The hotel's clean, quiet environment, paired with convenient amenities like a large parking lot and a well-located setting, make it a preferred choice for those valuing comfort and tidiness.
Staff
Nestled within the comforts of 'Hotel Astoria', guests are embraced by the unrivaled warmth and friendliness of its staff. The hotel prides itself on delivering a truly exceptional welcome, with both owners and staff repeatedly described as charming, kind, and hospitable. The hosts go out of their way to create a relaxed and comfortable environment, offering personal advice and showing genuine concern for the well-being of their guests. Patrons consistently praise the staff's attentive nature, highlighting their readiness to accommodate various needs. The welcoming atmosphere is complemented by spacious rooms and a top-notch breakfast, further enhancing the guest experience. Overall, 'Hotel Astoria' stands out for its friendly, dedicated service and peaceful ambiance, ensuring every visitor feels at home.
Parking
Hotel Astoria offers a notable parking experience that has been well-received by its guests. The hotel boasts a large private parking lot that is spacious and secure, providing peace of mind for travelers. The accessibility of the parking area is frequently mentioned, with ample spots available for customers. Visitors appreciate the free parking option, both within the premises and outside the hotel. The hotel's quiet surroundings complement the availability of parking, adding to the overall convenience. These features contribute to the location being perceived as good value for money. Overall, the parking facilities at Hotel Astoria are seen as a valuable and appreciated amenity by guests.
Family
Hotel Astoria is praised for its warm, family-focused environment and friendly service. Guests consistently highlight the welcoming nature and attentiveness of the hosts, who manage to create a pleasant and calm atmosphere suitable for families. As a family-run establishment, it operates with genuine kindness and dedication, further reinforcing its reputation as a family-friendly destination. Whether it's for a short stay or a longer holiday, Hotel Astoria promises a simple yet delightful experience, particularly for those seeking a relaxed and inviting family-oriented setting.
No, Hotel Astoria doesn't have any pool.
No, a spa isn't available at Hotel Astoria.
No, Hotel Astoria doesn't allow dogs.
Yes, parking facilities are available at Hotel Astoria.