Saint-Raphael, Port Santa Lucia43.413169,6.781547(Show on Map)
8.6
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Best Western Plus La Marina receives widespread praise across several key aspects, reflecting an overall positive experience for its guests.
Positioned right by the marina, it offers serene views and a tranquil atmosphere while still being conveniently accessible to downtown St. Raphael and Parc Santa Lucia. Guests appreciate the peaceful harbor setting, scenic coastal paths and proximity to various dining options such as restaurants, bars and cafes. The hotel also provides practical amenities like available parking, including options for electric vehicles.
Breakfast at the hotel is highly regarded for its generous and varied offerings. Guests frequently commend the rich assortment available in the breakfast buffet with both sweet and savory choices meeting diverse tastes. Many find having breakfast on the terrace especially enjoyable due to the beautiful harbor views and the friendly, attentive staff enhance the overall experience. Although the price may be considered high by some, the quality generally satisfies most guests.
Dining experiences are mostly positive with the restaurant offering high-quality meals and a memorable ambiance due to the lovely views of the tourist port. Attentive service and well-cooked dishes please many diners, even though some criticism exists regarding menu limitations, especially for vegetarians. Nonetheless, special events and customizable options such as vegan meals receive positive mentions.
The hotel rooms are described as clean, comfortable and well-maintained with modern decor and quality amenities. Guests enjoy the spacious accommodations with beautiful views of the pool, harbor or sea and appreciate the comfortable bedding. Minor issues like air conditioning and room size do exist but are overshadowed by the positive feedback regarding overall comfort and daily cleaning services.
Best Western Plus La Marina excels in cleanliness, maintaining high standards across rooms, common areas and the pool. The hotel’s cleanliness is complemented by the staff’s professionalism, friendliness and attentiveness. This high level of service is noted in various areas, from reception to housekeeping, making a significant contribution to an enjoyable stay.
Free WiFi is efficient and reliable for most guests, meeting their connectivity needs without major issues. The gym, despite being shared with the public and occasionally showing signs of wear, remains a valuable amenity with necessary equipment for a good workout.
The pool area receives strong approval for its beauty, maintenance and the presence of family-friendly features. It is complemented by a pool bar and sufficient loungers and umbrellas, making it a standout feature. Occasional crowding and water temperature issues are noted but do not significantly affect the overall positive feedback.
Parking options are appreciated for their convenience and security, though some guests feel the fees are high. Despite mixed feelings regarding parking costs, the secure environment and ease of use are recognized as benefits.
Ideal for families, the hotel offers spacious rooms, family-friendly pool areas and thoughtful touches that cater to all age groups. The staff’s attentiveness and the hotel's quiet environment further enhance the family experience, making it a comfortable destination for guests of all ages.
Overall, Best Western Plus La Marina is praised for its serene location, quality dining, comfortable accommodations, cleanliness and exceptional staff, ensuring a relaxing and enjoyable stay for all visitors.
Categories
Sustainability Journey
Best Western Plus La Marina is an eco-friendly hotel that has received the European Eco-label certification. This label recognizes services and products that meet high standards of environmental quality and performance.
Family
This hotel offers family-friendly amenities and a convenient location near the marina. Its comfortable accommodations and easy access to local attractions make it a suitable choice for families.
Pool
This hotel includes pool facilities and is well-regarded within Saint-Raphaël.
Outdoor Pool
Business
This hotel offers meeting facilities for up to 200 people and provides amenities such as a fitness club, spa with wellness center, and poolside dining. It is well-situated on the Santa Lucia harbor, offering convenience for business travelers.
Parking
Located at Port Santa Lucia, this hotel offers parking and is close to the Saint-Raphaël convention center. It features superior rooms with sea and port views and provides a complete breakfast.
EV charging stations
Accessible
This hotel ensures wheelchair accessibility throughout its grounds and offers wheelchair-accessible parking. A lift is available for convenient movement within the property.
Gym
This hotel features a fitness club, an outdoor swimming pool, a sauna, and a wellness center. It is ideally located on the Santa Lucia harbor, providing easy access to sea sports and coastal attractions.
EV charging stations
This hotel is listed as having electric vehicle charging stations available for guests.
4 Star
Located at Port Santa Lucia, this hotel offers a convenient location and quality amenities expected from the Best Western Plus brand. Its position and reliable service make it a strong contender for a comfortable stay.
Outdoor Pool
This hotel features an outdoor swimming pool with poolside dining. It is ideally situated on the Santa Lucia harbor overlooking the Mediterranean Sea and offers easy access to sea sports.
Dog Friendly
Romantic
Honeymoon
Room Types
Privilege Queen Room with Port ViewThe double room has air conditioning, a minibar, a tea and coffee maker as well as a balcony with sea views. The unit has 2 beds.
Family Queen RoomThis family room features a minibar and electric kettle.
Superior Queen Room with Pool View and Partial Sea ViewThis double room is air-conditioned and has a minibar, a tea and coffee maker and sea views. The unit has 1 bed.
Queen Suite with Port ViewThis triple room is air-conditioned and features a minibar, a tea and coffee maker and sea views. The unit offers 2 beds.
Queen Suite with Pool ViewThe spacious quadruple room offers air conditioning, a minibar, a tea and coffee maker as well as a balcony with sea views. The unit has 3 beds.
Queen Room with Pool SideThis double room is air-conditioned and has a minibar, a tea and coffee maker and pool views. The unit has 1 bed.
Standard Queen Room with BalconyThe double room provides air conditioning, a minibar, a tea and coffee maker, as well as a balcony. The unit offers 1 bed.
Standard Queen RoomThis double room is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Twin Room with Pool SideThis twin room has a tea/coffee maker, soundproofing and air conditioning.
Standard Twin Room with BalconyThis twin room features a balcony, soundproofing and minibar.
Standard Twin RoomThis twin room has a soundproofing, electric kettle and minibar.
Family Room with Balcony or Terrace with Pool ViewThis quadruple room is air-conditioned and features a minibar, a tea and coffee maker and pool views. The unit offers 3 beds.
Guest Reviews
8.6
Very Good
Review Summaries
Location
Best Western Plus La Marina enjoys a prime spot that resonates well with its guests. Positioned right by the marina, it offers serene views and a tranquil environment, just outside the hustle and bustle of St. Raphael's city center. Guests appreciate its proximity to downtown and Parc Santa Lucia, making it convenient for short walks to the city center along picturesque coastal paths.
The location is both quiet and central, providing a perfect mix of relaxation and accessibility. The marina area is teeming with restaurants, bars and cafes, offering ample dining options within a stone's throw from the hotel. Additionally, many find the easy access to the beach and proximity to the port to be significant perks.
Ideal for those seeking a scenic stay, the hotel provides beautiful views of the port and the sea. The calm setting by the harbor, combined with comfortable accommodations, ensures a restful visit. Although slightly removed from the city center, the pleasant walk along the marina to reach the downtown area is often highlighted as a positive experience.
Guests also note the convenience of available parking, including a garage and charging stations for electric vehicles. With friendly staff and clean facilities, Best Western Plus La Marina proves to be a well-located choice for visitors looking to explore St. Raphael while enjoying peaceful harbor-side living.
Breakfast
The breakfast at Best Western Plus La Marina receives high praise for its extensive and varied offerings. Guests frequently commend the breakfast for being generous, diverse and of high quality. The breakfast buffet stands out with its rich assortment of options, featuring both sweet and savory dishes and is often highlighted as being substantial and delicious. With many choices available, guests appreciate the selection, which includes express breakfast options for those in a hurry and a full buffet for those with more time.
Many reviewers note that the breakfast is particularly enjoyable when taken on the terrace, providing beautiful views of the harbor. The staff is often described as friendly and attentive, contributing to a pleasant breakfast experience. Despite the generally positive feedback, some guests do mention that the breakfast price, typically noted at around €17-€18 per person, is on the higher side and there are occasional comments about certain items like bread and sliced fruit needing improvement.
Overall, the breakfast at Best Western Plus La Marina is a notable highlight according to guests, offering a hearty start to the day with a variety of quality foods and a lovely dining atmosphere.
Dinner
The dining experience at Best Western Plus La Marina garners mixed reviews but leans positively. Guests appreciate the top-notch quality of the restaurant, praising the high standards and great value for money. The location with lovely views overlooking the tourist port of S. Lucia, adds an extra charm to the dining experience.
Many enjoyed varied and high-quality dinners, describing them as delicious and well-cooked with some special mentions of perfect New Year's Eve dinners and fantastic meals in the restaurant. The restaurant staff's friendliness and attentiveness further enhanced the dining experience for many guests.
However, there are criticisms regarding the limited dinner menu, particularly for vegetarians and a few guests found certain meals to be below standard. Some also noted that evening meals were not always worth the money or tasty. Despite these drawbacks, several guests acknowledged that half-board options offered very good and tasty meals and the chef was accommodating with vegan options.
In summary, while the Best Western Plus La Marina excels in offering a memorable dining atmosphere with generally high-quality meals and excellent service, there are areas for improvement, especially in menu variety and vegetarian offerings.
Rooms
Best Western Plus La Marina has garnered positive reviews for its rooms from guests who appreciate its tranquil location and clean, comfortable accommodations. The rooms are often described as spacious, quiet and well-appointed, offering beautiful views of the pool, harbor or sea. Cleanliness is consistently highlighted with rooms being meticulously maintained and cleaned daily. The bedding is frequently noted as very comfortable, ensuring a good night's rest.
Guests also appreciate the modern decor and quality amenities available in the rooms. While some rooms are smaller and may have views of the parking lot, the overall comfort and functionality of the rooms remain commendable. Balconies and terraces with views add to the appeal, particularly for those overlooking the marina.
However, there are some grievances, such as the occasional cold room temperature, issues with air conditioning and the size of bathrooms. Despite these minor drawbacks, the positive aspects of the rooms often outweigh the negatives, making it a pleasant stay for guests.
Beds
At Best Western Plus La Marina, guests consistently praise the comfort and quality of the bedding with many highlighting the clean and spacious beds as a significant feature of their stay. The mattresses are often described as very comfortable, contributing to a restful night's sleep. Visitors also mentioned the rooms were well-maintained and cleaned daily, ensuring a pleasant environment.
However, some guests found the beds too soft or mentioned that certain mattresses needed replacement. While the comments about bed comfort vary, the majority emphasize positive experiences with the bedding. Additionally, factors like the quiet, comfortable rooms and the competent staff further enhance the overall stay. The reviews reveal that, despite a few critiques regarding mattress firmness and pillow variety, the general consensus indicates a high level of satisfaction with the beds at this hotel.
Cleanliness
Best Western Plus La Marina consistently impresses with its high standards of cleanliness, making it an attractive choice for travelers. The rooms are described as clean, neat and often spotless with many guests appreciating the daily cleaning services. Common areas, bathrooms and pool areas also receive commendable marks for their upkeep.
Guests specifically note the hotel's immaculate condition, complemented by efficient room service. The establishment’s general hygiene is frequently praised, reinforcing its reputation as a well-maintained and comfortable place to stay. The friendly and helpful staff further enhance the positive experience, contributing to the overall pleasant ambiance of the hotel.
Despite some room for improvement in certain cleaning aspects, such as the occasional furry air conditioning unit or a dirty footbath by the pool, most reviews underscore the hotel's commitment to cleanliness. This dedication ensures that guests can enjoy a hygienic and relaxing stay, bolstered by excellent amenities and a welcoming atmosphere.
Staff
The staff at Best Western Plus La Marina stand out for their exceptional professionalism, friendliness and attentiveness. Guests frequently commend the team for their warm and welcoming demeanor, making a significant contribution to a pleasant stay. At the reception, visitors are greeted by efficient and super-friendly personnel, ensuring smooth check-ins and assistance throughout their visit. The restaurant and pool bar staff are noted for their excellent service, always ready to accommodate special dietary requests and enhance the dining experience.
The housekeeping team also leaves a positive impression with their kindness and commitment to cleanliness. Guests appreciate the diligent efforts of the staff across all service areas, noting their willingness to go out of their way to ensure comfort and satisfaction. Moreover, the staff's ability to maintain a professional yet friendly outlook adds to the overall positive experience.
There are occasional mentions of staff not engaging or seeming indifferent, but these are exceptions rather than the norm. Most visitors highlight the staff's politeness, helpfulness and courteous nature. English proficiency can vary, but the majority of the team is capable and responsive to guests' needs.
In summary, the staff at Best Western Plus La Marina consistently receive high praise for their exceptional service, making them a vital asset to the hotel's reputation. The warm and attentive nature of the team significantly enhances the overall guest experience, ensuring a comfortable and enjoyable stay.
Wi-Fi
When staying at the Best Western Plus La Marina, guests can generally expect reliable and fast internet access. The majority of reviews highlight the WiFi as being good and efficient, which adds convenience to their stay. Many guests appreciated having free WiFi available and noted that it worked well throughout their visit. While there were some isolated instances of connectivity issues or poor connection, these seemed to be the exception rather than the norm. Overall, the hotel manages to meet the internet needs of most travelers effectively.
Gym
Nestled at the Best Western Plus La Marina, the gym stands as a convenient and well-equipped fitness center catering to various exercise needs. Offering a free and serious fitness area, the gym is managed with precision, providing ample fitness equipment and towels for guests. Despite its small size, the gym maintains a good standard and includes necessary facilities. However, some of the equipment may appear dated and occasional incidents have been reported regarding cleanliness and maintenance. Moreover, it's worth noting that the gym is shared with members of the public, which may contribute to its wear and tear. For those looking for a serious workout, the fitness room remains a valuable amenity, even if it sometimes feels a bit old-fashioned.
Pool
The pool area at Best Western Plus La Marina has garnered significant praise from guests for its exceptional quality and inviting atmosphere. The pool is described as beautiful, well-maintained and spacious, making it a standout feature of the hotel. Multiple reviews highlight the adequate number of loungers and umbrellas available, ensuring a comfortable experience for all visitors.
Families will find the pool particularly accommodating with both a large main pool and a shallower one suitable for children. The presence of a pool bar serving food and drinks adds to the convenience, allowing guests to enjoy refreshments without leaving the poolside. The pool area, complemented by a terrace, offers scenic views and a peaceful environment, perfect for relaxation.
Rooms overlooking the pool and the general cleanliness of the area are frequently mentioned as positive aspects, contributing to the overall pleasant experience. Although some reviews noted occasional issues such as the pool being crowded or the water being cold, these did not significantly detract from the overwhelmingly positive feedback.
Overall, the pool at Best Western Plus La Marina is highlighted for its size, beauty and family-friendly amenities, making it a key highlight of the hotel experience.
Parking
Parking at 'Best Western Plus La Marina' offers a range of options that generally satisfy guests, although there are some concerns over cost. Many appreciate the availability of free parking, especially during the off-season and the convenience of an underground garage. The underground parking is often described as secure and safe with ample space being a common mention, although some reviews highlight that the parking bays can be narrow or small.
Paid parking is a recurring theme with fees typically around 10 to 14 euros per day. While some found the costs reasonable and were pleased with the secure, convenient parking at the hotel, others felt it was too expensive and disappointing, despite being aware of the charges beforehand. Public paid parking is also an option in front of the hotel, which some guests used.
Despite the mixed feedback on parking fees, many guests affirm they had no problem with parking and found it easy to use, valuing the secure environment for their vehicles, including bikes. The overall pleasant stay, coupled with clean rooms, friendly staff and a good location, seems to outweigh the concerns about parking costs for many visitors.
Family
Best Western Plus La Marina stands out as an ideal destination for families seeking a pleasant and relaxing stay. The hotel offers an array of features tailored to ensure a comfortable experience for all age groups. Families can enjoy ample room size, perfect for younger children with adjoining room options available for larger families.
The outdoor pool is designed with family fun in mind, featuring a shallow end that’s just right for kids. Guests have praised the calmness of the environment and the exceptional staff who extend their care to the wellness center as well, making it a haven for relaxation.
Dining at the hotel is a delightful experience with a delicious restaurant boasting impeccable service and views of the picturesque tourist port of S. Lucia. Despite catering to children, the breakfast remains substantial and varied.
For those prioritizing ease and accessibility, the hotel offers convenient parking right in front. With its family-friendly amenities and thoughtful touches, Best Western Plus La Marina ensures a safe, fun and memorable stay for all family members.
Outdoor Pool
The outdoor pool at Best Western Plus La Marina consistently impresses guests with its size, beauty and overall ambiance. Many describe it as spacious and well-maintained, providing a pleasant view of the harbor. Visitors appreciate the fantastic and comfortable swimming areas. The pool is not only large but also has a temperature that can be accurately monitored, contributing to a very pleasant experience. Guests also enjoy the surrounding amenities such as the spa, sauna and work-out center, making it a well-rounded leisure facility near the beach. The combination of a lovely pool area and pleasant staff leaves a lasting impression and the added benefit of a restaurant discount enhances the overall experience.
Romantic
Nestled in a quiet neighborhood, Best Western Plus La Marina offers a charming escape for couples seeking a romantic getaway. Guests appreciate the romantic location and the lovely ambiance the hotel exudes, making it the perfect setting for a romantic evening. The beautifully decorated rooms are meticulously cleaned every day, ensuring a comfortable and inviting stay. The staff is consistently described as nice and helpful, contributing to the overall pleasant experience. Meals at the hotel strive to be special with the sublime Valentine's Day meal standing out. The great breakfast and perfect air conditioning further enhance the stay. The romantic atmosphere and the delightful setting make this hotel a memorable choice for couples.
Dog Friendly
Best Western Plus La Marina boasts a commendable dog-friendly policy, welcoming well-behaved dogs with an accommodating "pets allowed" service. Guests with dogs have noted that their pets were very well accepted by the hotel staff, contributing to a pleasant stay. The hotel is conveniently located near many restaurants and shops, adding to its appeal for pet owners seeking convenience. Additionally, the scenic view of the port is an appreciated bonus. However, it is important to be aware that dogs in the adjacent rooms can sometimes be noisy at various times of the day and night. A pet supplement is applicable for those bringing their furry companions.
FAQ
Yes, Best Western Plus La Marina has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus La Marina.
Yes, Best Western Plus La Marina welcomes dogs.
Yes, parking facilities are available at Best Western Plus La Marina.