Mercure Saint Raphael Centre Plage

Saint-Raphael 43.42198300, 6.76812300 , Promenade René Coty (Show on Map)
8.2
Very Good


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Summary of reviewsMercure Saint Raphael Centre Plage is highly praised for its exceptional location, making it an ideal base for exploring the French Riviera. Guests appreciate its central position in Saint Raphaël, close to the beach, train station and bustling downtown area. The hotel offers breathtaking front-facing sea views and provides convenient access to nearby shops, restaurants and the lively beachfront promenade. The friendliness of the staff and the quality of breakfast further enhance the guest experience.

Breakfast at the hotel receives generally positive reviews for its variety and quality. The buffet includes a wide selection of sweet and savory items, making it a hearty start to the day. However, some guests find it a bit expensive for the variety offered.

The hotel's dining options are limited with no on-site restaurant or bar facilities, leading many guests to dine at nearby restaurants. The available room service options are basic and the breakfast delivered to rooms is modest.

Rooms at the Mercure Saint Raphael Centre Plage offer a mix of experiences. Many guests appreciate the spacious, clean and recently renovated rooms, particularly those with sea views. However, some rooms are described as outdated and cramped with occasional signs of wear. Despite this, the comfortable beds and effective air conditioning contribute positively to the overall guest experience.

Cleanliness is generally well-regarded with many guests highlighting the high standards maintained in rooms and common areas. While some minor maintenance issues and occasional lapses in thoroughness are noted, the attentive housekeeping staff ensures a pleasant stay.

The hotel staff receives overwhelming praise for their exceptional service. Descriptors like friendly, kind and professional are frequently mentioned with specific acknowledgments to helpful reception staff members. The warm and attentive service enhances the hotel's welcoming atmosphere.

Guests can enjoy functional WiFi throughout the hotel, although some experience occasional connectivity issues. The beach, situated just across the road, is a major attraction, offering crystal-clear waters and convenient beach access with towels provided at the front desk.

Parking facilities are both praised and critiqued. The underground parking garage is secure and convenient, but the high daily cost and accessibility challenges are noted by some guests.

Families find the hotel accommodating with family-friendly amenities and a pleasant setting. Activities and attractions nearby add to the appeal for family vacations, even though the hotel may not be ideal for those with very young children.

The hotel's beds are consistently highlighted as a standout feature, described as very comfortable with excellent bedding that ensures restful sleep. Despite occasional issues such as noise or bed configurations not meeting guest expectations, the majority of reviews emphasize the high quality and comfort of the beds.

The hotel, however, has faced criticism for not meeting its four-star rating standards. Many guests feel it falls short in terms of luxury and amenities typically associated with a four-star hotel. Despite some positive aspects, there is a recurring theme of disappointment regarding the hotel's advertised ranking.

For business travelers, the central location and decent accommodations are noted as positives, though the lack of extensive business services and a conference room suggests it may not primarily cater to business guests.

Overall, Mercure Saint Raphael Centre Plage offers comfortable accommodations, friendly service and a prime location for travelers looking to explore Saint Raphaël and the surrounding area.
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Categories
Beachfront Hotel
This Mercure hotel in Saint-Raphaël is located in the 'Centre Plage' area, indicating its central position near the beach and providing guests with straightforward access to the coastal promenade and sand.

Hotel near The Beach
Located on Promenade René Coty, this hotel offers a central beach location. Its position on the promenade ensures easy access to the beach and surrounding attractions.

Business Hotel
This hotel offers business services and meeting facilities. It is centrally located in Saint-Raphaël, providing easy access to business venues. The hotel combines business amenities with a pleasant seaside location.

Hotel with Parking
This hotel is situated in a central beach location, offering convenient parking. Its prime location allows easy access to the beach and nearby attractions.

EV charging stations  


Accessible Hotel
This is a barrier-free hotel with wheelchair accessibility in common and public areas. It provides direct lift access from a private basement garage to the reception and bedrooms. The hotel also benefits from direct access to a sandy beach.

Hotel with EV Charging Stations
This hotel features electric vehicle charging stations as part of its services. It also offers parking, though there is a fee for self-parking.

4-Star Hotel
Situated on Promenade René Coty, this Mercure hotel benefits from a central beach location. The combination of a well-known brand and prime positioning makes it a suitable choice for beach lovers seeking convenience and comfort.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Room Types
Superior Double Room with Sea View Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 2 beds.

Classic Double Room with City View Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Classic Double Room with Sea View Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

Classic Triple Room with One Double and One Single Beds - City View Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Family Double Room with Single Bunk Bed and City View Featuring free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Junior Suite with Double Bed and Sea View The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath or a shower. The suite provides a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as sea views. The unit offers 2 beds.

Guest Reviews
8.2
Very Good
Location
The Mercure Saint Raphael Centre Plage hotel receives high praise for its exceptional location, making it an ideal spot for travelers looking to explore the French Riviera. Situated centrally in Saint Raphaël, the hotel offers convenient access to a multitude of attractions. Guests frequently mention the hotel's proximity to the beach, the train station and the bustling downtown area. The front-facing sea views are a standout feature, providing guests with stunning vistas right from their rooms.

Shoppers and food enthusiasts will appreciate the nearby shops and restaurants, while the beachfront promenade adds a cheerful and lively atmosphere. Many reviewers highlight the convenience of being able to walk to key locations, rendering a car unnecessary for daily activities. The proximity to transport hubs such as the train and bus stations is another frequently noted benefit, facilitating easy day trips to surrounding areas.

Overall, the hotel's prime location, coupled with comfortable and clean accommodations, ensures a memorable stay for visitors. The friendliness of the staff and the quality of the breakfast further enhance the guest experience, affirming the Mercure Saint Raphael Centre Plage as a top choice for those visiting this picturesque coastal city.

Breakfast
The breakfast at Mercure Saint Raphael Centre Plage receives a mix of feedback from guests. On the positive side, many guests praise the breakfast for being excellent, varied, hearty and very good. Descriptions of the breakfast include terms like complete, diverse, top-notch and even exceptional with some guests highlighting the availability of sweet and savory products, fresh items and a wide selection including berries, Nespresso coffee and good cheese. The buffet breakfast is noted for being plentiful and includes items such as scrambled eggs, multiple bread options, muesli, dried fruits and yogurt.

However, some guests feel the breakfast is too expensive with several mentions of the 18-euro price tag being too high for the quality and variety offered. A few reviews describe the breakfast as basic, common or not up to par with some guests expressing disappointment in the selection. Despite these criticisms, the overall consensus leans towards a positive evaluation of the breakfast, highlighting its quality and the friendly, attentive service staff.

In summary, while the breakfast at Mercure Saint Raphael Centre Plage is generally well-regarded for its variety and quality, guests should be mindful of the cost, which some consider steep relative to the offerings.

Dinner
Mercure Saint Raphael Centre Plage offers a limited dining experience with no on-site restaurant or bar facilities. Guests noted that only pizza is available through room service and the breakfast delivered to rooms is basic, comprising a coffee, a croissant and fruit juice, which some found overpriced. The lack of amenities such as water bottles in the rooms and an inoperative vending machine were also mentioned. Despite these limitations, the staff at the hotel is described as friendly. Many guests chose to dine at nearby terraces and restaurants, which were considered cozy and offered good meals. Overall, diners might find better options outside the hotel.

Rooms
Mercure Saint Raphael Centre Plage offers a mixed but generally favorable experience regarding its rooms. Guests frequently mentioned the spaciousness of many rooms, highlighting their comfort and cleanliness. Recent renovations have yielded modern, beautifully decorated rooms, often with nice and friendly decor. Sea-view rooms, especially the junior suite, received positive remarks for their size and stunning views.

However, not all rooms matched these standards—some were described as outdated with small sizes and cramped arrangements that made storage difficult. Although beds were commonly praised for their comfort, certain rooms displayed signs of aging, such as damaged bathroom doors and stained carpets. Despite these drawbacks, the clean and well-equipped rooms, combined with good tea and coffee facilities, contribute positively to the overall guest experience.

The hotel's location centrally in Saint Raphael is advantageous, though occasional noise and disappointing views detract from some stays. Effective air conditioning and general cleanliness are consistently appreciated, even if some find the furnishings needing improvement. Overall, the Mercure Saint Raphael Centre Plage provides comfortable accommodations, particularly for travelers securing the more recently updated and spacious rooms.

Beds
At Mercure Saint Raphael Centre Plage, guests consistently highlight the comfort and quality of the beds as a standout feature of their stay. Many describe the bedding as very comfortable with several mentioning excellent and top-notch bedding that ensured a cozy and restful sleep. Reviewers frequently note the large and wide beds, praising the good quality sheets and pillows. The rooms are described as cozy and clean with comfortable beds contributing significantly to the overall comfort.

However, there are occasional mentions of certain drawbacks. Some guests pointed out issues like beds being made up of two singles pushed together rather than a true double bed and a few found the extra sofa bed uncomfortable. There were also isolated comments about mattresses being too hard or beds being noisy and average. Despite these occasional issues, the general sentiment remains highly positive with the majority of reviews underscoring the high quality and comfort of the beds at the hotel.

Cleanliness
Mercure Saint Raphael Centre Plage boasts a generally clean and well-equipped environment. Many guests appreciate the high standards of cleanliness, noting bright, friendly rooms and thoroughly cleaned spaces. The bathrooms, in particular, are often highlighted for being clean, contributing to an overall sense of impeccable upkeep. Guests frequently remark on the clean bedding and spotless rooms, underlining a consistent effort in maintaining hygiene.

However, some reviews mention that there is room for improvement. There are instances of dust bunnies, mold in the shower and stained carpets in the hallways. Some rooms have outdated facilities and minor maintenance issues like faulty plumbing and broken closet doors. Guests also reported specific lapses in the thoroughness of room cleaning with areas such as corners and the spaces under beds occasionally neglected.

Despite these points, the hotel retains a positive impression for its general cleanliness and the attentive service from housekeeping. It remains a clean, well-maintained choice that with a few upgrades and more consistent attention to detail, could enhance the guest experience even further.

Staff
The staff at 'Mercure Saint Raphael Centre Plage' has received overwhelming praise from guests for their exceptional service. Descriptors such as friendly, kind, attentive and professional are frequently mentioned. Reception staff, including some specific acknowledgments to individuals like Safia, are highlighted for being welcoming, responsive and available for any information needed. Guests appreciate the warmth and kindness extended by the team, including the cleaning staff, who are noted for their diligence and friendliness. Despite some isolated comments about the reception staff being unhelpful or inattentive, the overall impression remains highly positive with many guests finding the personnel to be supportive, courteous and eager to assist at every opportunity. The consistent mention of a friendly atmosphere and professional service underscores the hotel's commitment to creating a welcoming environment.

Wi-Fi
The Mercure Saint Raphael Centre Plage features generally functional WiFi with some reviews noting good reception and fast, reliable connections available throughout the hotel. However, opinions on the quality of internet service vary with some guests experiencing slow or unstable connections. There are moments when the WiFi is described as non-existent or poorly working, indicating potential inconsistency in service. Despite these occasional issues, many guests have managed to find the internet service adequate for their needs.

Beach
Situated in an exceptional beachfront location, Mercure Saint Raphael Centre Plage provides guests with immediate access to the sea, just a mere 30 to 40 meters away. The hotel's position offers a variety of benefits, including proximity to the train station, port, cathedral and city center, making it an excellent choice for those who wish to explore the local area.

Guests appreciate the privilege of a beachfront view with the sea directly across the road and beach towels conveniently provided at the front desk. The sandy beach is described as crystal-clear and Caribbean-like, offering ample opportunities for swimming and fun. The ease of jumping straight into beach activities from the hotel is frequently highlighted as a major advantage.

For travelers seeking both convenience and scenic beachfront views, this location stands out for its remarkable closeness to the water, making beach days effortless and enjoyable. Whether just steps away or a short stroll, the beach is an integral part of the stay, enhancing the overall experience at this well-placed hotel.

Parking
The Mercure Saint Raphael Centre Plage offers a variety of parking options that guests have both praised and critiqued in their reviews. The hotel provides an underground parking garage that ensures secure and private spaces, often described as a useful and appreciated amenity. Many guests have highlighted the convenience of having a parking facility directly under the hotel, adding to the sense of ease and security with video monitoring in place.

Despite the convenience and security, some guests have pointed out issues such as the high daily cost of parking, which frequently stands at 20 euros per day. Additionally, a few have mentioned the difficulty in accessing the garage, noting tight spaces and occasional issues navigating the parking exits.

Overall, while the parking facilities at Mercure Saint Raphael Centre Plage are undoubtedly a valued feature, offering private and secure parking options, potential visitors should be aware of the additional cost and some access challenges reported by previous guests.

Family
The 'Mercure Saint Raphael Centre Plage' presents itself as a comfortable and family-friendly hotel with a quiet and pleasant setting. It offers convenient family accommodations and family rooms that are deftly designed for both comfort and ease. Small kids will particularly enjoy the pool and there are family programs and kid-friendly facilities readily available. Amenities at the hotel cater well to children, ensuring a good family stay. While it may not be ideal for families with small children, various activities and attractions nearby, such as Christmas lights, add to the appeal for a family vacation. Overall, the hotel seems well-suited for a family-friendly experience with a few considerations for specific family needs.

4 Star
The 'Mercure Saint Raphael Centre Plage' has faced considerable criticism for its four-star rating with numerous guests indicating that it falls short of this standard. Reviewers consistently noted that the hotel does not provide the level of luxury and amenities typically associated with a four-star establishment, such as bathrobes, slippers and well-maintained interiors. Specific issues like damaged bathroom doors and poorly inclined shower platforms were frequently mentioned, detracting from the expected quality.

Despite being branded as a four-star hotel, many guests felt that it was more comparable to a three-star, citing small rooms and thin walls that compromised the overall experience. The breakfast offerings were also deemed unworthy of a four-star rating, further diminishing the hotel's appeal.

While there were some positive comments about the overall value and certain aspects of the service meeting four-star standards, the general consensus was one of disappointment with the hotel not living up to its advertised ranking. The recurring theme among reviews was that the hotel requires re-evaluation to align its rating with the actual experience provided.

Business
Mercure Saint Raphael Centre Plage offers a central location, which is convenient for business travelers. The hotel features good business facilities, including meeting rooms. However, there are some limitations, such as the lack of a conference room and limited business services, suggesting it might not be primarily geared towards business guests. The accommodations are considered decent for business travel and the pricing is viewed as fair. An additional highlight is the availability of underground parking, which adds to the convenience for business travelers. However, visitors should note that the overall feel of the hotel is not that of a traditional business hotel.

Accessible
The Mercure Saint Raphael Centre Plage offers a range of accessibility features for guests with disabilities. The hotel has accessible rooms tailored for disabled individuals and those with walking difficulties. It's well-located for persons with reduced mobility and is generally easy to navigate for elderly guests. However, despite these positive aspects, there are noted challenges. The hotel's garage can be particularly difficult to maneuver and access, which could be problematic for some guests. The overall accessibility, particularly for wheelchair users, still requires improvement. While there are accessible areas, navigating the hotel can pose difficulties, indicating that the hotel's overall accessibility requires further enhancement.

Beachfront
Mercure Saint Raphael Centre Plage enjoys an exceptional beachfront location, directly facing the sea and offering guests stunning views of the ocean and harbor. Positioned right on the shoreline, it provides immediate access to a sandy beach with powder-white sand just minutes away. The strategic and ideal setting means all shopping and entertainment options are within walking distance, contributing to the hotel’s convenient placement. Guests can appreciate the soothing sounds and refreshing smells of the ocean with many rooms boasting front-facing views of the sea. The hotel’s proximity to the train station adds to its accessibility, making it a favored choice for those seeking both relaxation and convenience.


No, Mercure Saint Raphael Centre Plage doesn't have any pool.

No, a spa isn't available at Mercure Saint Raphael Centre Plage.

Yes, Mercure Saint Raphael Centre Plage welcomes dogs.

Yes, parking facilities are available at Mercure Saint Raphael Centre Plage.

No, Mercure Saint Raphael Centre Plage doesn't have a gym.

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