Chateau Merrimack Hotel & Spa is a highly recommended hotel for those seeking friendly and courteous staff. The warm welcome and attentive service have received praise from multiple guests. The female receptionist has been highlighted for being particularly accommodating and friendly. The staff is present, personable and informative with the bartender and waitress receiving high praise for their service. Although there are a few negative comments about the front desk staff, overall, the hotel boasts a welcoming atmosphere and great customer service.
Summary of reviews related to the 'Parking' category
Visitors to the Sonesta Select Boston Lowell Chelmsford will find that parking is generally ample, convenient, and easy to access, with plenty of well-lit spaces available. However, it is important to note that there is a charge for parking, which some guests have found to be an unexpected or unreasonable addition to their stay. The location of the parking lot, while roomy, is described by some as being a bit far from the hotel entrance. Despite being in an area with limited nearby attractions within walking distance, the availability of parking itself does not seem to be an inconvenience for guests.