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Summary of reviewsHospedaje Los Balcones is a highly regarded accommodation in the heart of Salento, thanks to its exceptional location and attentive staff. Guests appreciate its proximity to the main square, central park, restaurants, and entertainment venues, which allows for an immersive experience in local culture. The stunning views of the surrounding mountains create a picturesque backdrop, particularly enjoyed during breakfast, which is frequently praised for its delightful taste and enchanting setting.
The rooms at Hospedaje Los Balcones receive mixed reviews. While many guests commend their cleanliness and comfort, noting effective cleaning services and attentive staff, the general ambiance of the rooms is somewhat hampered by their small size and lack of windows, leading to a darker atmosphere. Despite these drawbacks, the beds are often described as comfortable, although there are occasional concerns about their condition and issues with linen cleanliness.
What truly sets Hospedaje Los Balcones apart is the exceptional staff. Guests consistently express appreciation for their friendliness and helpfulness, creating a homey, supportive environment that enhances the overall guest experience. The hotel manager and staff are frequently praised for their hospitality, ensuring that visitors feel welcomed and cared for throughout their stay.
In summary, despite some room and bedding concerns, Hospedaje Los Balcones remains a favored choice for travelers due to its strategic location, delightful breakfasts, and remarkable staff, making it an appealing option for a tranquil and culturally enriching visit to Salento. Show more
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Categories
3-Star Bed & Breakfast
This bed and breakfast provides a cozy and comfortable stay. It offers a welcoming atmosphere and convenient location.
Bed & Breakfast with Parking
Cheap Bed & Breakfast
Small Bed & Breakfast
Room Types
Double Room with Private BathroomThe double room includes a private bathroom fitted with a shower. This double room features a flat-screen TV. The unit has 1 bed.
Family Room with BathroomThe family room includes a private bathroom fitted with a shower. This family room features a flat-screen TV. The unit has 2 beds.
Double Room with Mountain ViewThe double room includes a private bathroom equipped with a shower. This double room provides a flat-screen TV. The unit offers 1 bed.
Economy Double RoomThe double room includes a private bathroom fitted with a shower. The unit has 2 beds.
Small Twin Room
About Hospedaje Los balcones
License: 42182
Guest Reviews
Location
Nestled in the heart of Salento, Hospedaje Los Balcones boasts an exceptional and central location, a feature repeatedly praised by its guests. Just a stone's throw away from the main square, the hotel's proximity to key areas such as the central park, restaurants, shops, and entertainment venues makes it an ideal choice for travelers looking to immerse themselves in the local culture. Guests highlight how close it is to where the jeeps depart, providing easy access to explore further afield. The hotel offers stunning views, making breakfast a delightful experience with a picturesque backdrop. Located in a quiet yet central area, it provides a tranquil retreat while being at the foot of vibrant activities. Hospedaje Los Balcones combines excellent accommodations with a strategic position, ensuring that those who stay enjoy both comfort and convenience during their visit to the charming town of Salento.
Breakfast
At Hospedaje Los Balcones, guests are treated to an enchanting breakfast experience. The restaurant, located on the first floor, offers breathtaking views from its numerous balconies, overlooking the picturesque green mountains and countryside. The open-air space provides a peaceful setting to start the day, with the serenity of the surroundings enhancing the overall ambiance.
Guests frequently praise the breakfasts for their delightful taste, with many describing them as excellent and delicious. The consistency in quality makes it a morning meal that guests can enjoy daily. However, there is some feedback that the options could be more varied, as some describe the offerings as simple or scarce, with limited choices like the absence of juice. Despite this, the included breakfasts are recognized for being flavorful and appreciated by most visitors.
The hotel's location is another strong point, situated conveniently near the town square, allowing easy access to local attractions. The combination of a tasty breakfast and a prime location makes Hospedaje Los Balcones a favored choice for travelers seeking a tranquil and well-situated getaway.
Rooms
Hospedaje Los Balcones offers a mixed experience when it comes to its room accommodations. Many guests appreciate the cleanliness and comfort of the rooms, which are well-maintained, furnished nicely, and equipped with hot water in the bathrooms. However, the rooms are consistently described as small and lacking windows, leading to a somewhat cramped and dark atmosphere. The absence of external ventilation contributes to a musty and damp feeling. Despite these setbacks, guests do acknowledge the spaciousness of some rooms and the comfort of the beds, though opinions on the bed's comfort vary. Location and views are considered worthwhile aspects, but it's noteworthy that only one room features windows providing an outside view. Improvements in bathroom functionality and provision of basic hygiene items would enhance the guest experience further. Overall, while room comfort is noted, enhancements could make guests' stays even more enjoyable.
Beds
Hospedaje Los Balcones offers a mixed experience when it comes to bed comfort. Some guests have highlighted the beds as very comfortable, appreciating the excellent beds and the addition of more comfortable pillows. However, there are several concerns expressed regarding the condition of certain mattresses, with some guests noting that the beds were too hard or had sunken areas, which affected the overall comfort. Additionally, issues such as poorly washed linens and occasional reports of bedbugs have been mentioned, impacting the overall bedding experience. Despite these challenges, there are positive remarks that suggest comfortable beds can be found, providing guests with a pleasant night's rest.
Cleanliness
Travelers to Hospedaje Los Balcones can generally expect a high level of cleanliness during their stay. Many guests have highlighted that the rooms are very clean and comfortable, with an attentive and friendly staff who ensure that everything is immaculate. The hotel's diligent cleaning service is often praised, with daily room cleanings and fresh towels provided regularly. Guests frequently emphasize the spotless condition maintained by the staff, contributing to a welcoming atmosphere. However, there are occasional reports of inconsistency, with a few guests noting issues like poorly washed linens and unpleasant odors in some rooms. Despite these isolated incidents, the overall cleanliness of Hospedaje Los Balcones leaves most visitors satisfied.
Staff
Hospedaje Los Balcones is celebrated for its exceptional staff, who are consistently praised for their friendliness and helpfulness. Guests frequently highlight the empathetic and welcoming nature of the team, making the hotel feel like a home away from home. From the reception to the excursion staff, every member of the team is noted for their excellent service and attentiveness to guests' needs. The hotel manager also receives special mention for their hospitality, contributing to a supportive and discreet environment. Overall, the kindness and genuine warmth of the staff significantly enhance the guest experience at Hospedaje Los Balcones.
No, Hospedaje Los balcones doesn't have any pool.
No, a spa isn't available at Hospedaje Los balcones.
No, Hospedaje Los balcones doesn't allow dogs.
Yes, parking facilities are available at Hospedaje Los balcones.