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Summary of reviewsHotel Amayal in San Cristobal de las Casas stands out as a top choice for travelers, thanks to its strategic and peaceful location. Nestled on a quieter street but still within walking distance to the city center, Santo Domingo market and the iconic Santo Domingo temple, guests benefit from both easy access to attractions and a serene retreat for relaxation.
Guests have praised the spacious and clean accommodations, particularly highlighting the comfort of the large beds and the provision of amenities such as water bottles and all-day coffee and tea at reception. Despite some isolated comments regarding room size and occasional noise, the overall consensus is positive with many visitors appreciating the well-maintained facilities and extreme cleanliness.
The exceptional service of the staff is a consistent highlight with the team described as friendly, helpful and highly attentive. This warm hospitality creates a welcoming and comfortable environment, greatly enhancing the guest experience.
While the WiFi service has received mixed reviews with some reporting inconsistent connectivity, the hotel's private and secure parking—albeit limited in space—provides peace of mind for those traveling by car. The comfortable beds, particularly the kingsize ones, are well-received, though some guests noted the need for firmer mattresses.
A significant draw for pet owners is Hotel Amayal's dog-friendly policy, which ensures that both guests and their furry companions are welcomed with open arms, making it a preferred choice for those traveling with pets.
In summary, Hotel Amayal offers a balanced blend of location, comfort, cleanliness and exceptional staff service, making it a highly recommended accommodation option in San Cristobal de las Casas.
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