DoubleTree by Hilton San Diego Del Mar
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Summary of reviewsThe DoubleTree by Hilton San Diego Del Mar is celebrated for its favorable location, offering quick access to major freeways and a variety of attractions including Torrey Pines State Beach, Del Mar, La Jolla and popular San Diego destinations like the zoo and Del Mar Racetrack. Its peaceful surroundings, away from downtown's hustle and bustle and proximity to scenic hikes and beaches make it an ideal base for diverse traveler needs.
Guests' experiences with breakfast are mixed; while some hailed the buffet as great and delicious, others found it overpriced and lacking variety. The dinner offerings received better reviews with many enjoying the well-prepared food and excellent service from the bartenders, though there is room for improvement in menu variety and service speed.
The rooms offer a mix of appreciation and critique. Many guests found them spacious, clean and modern with comfortable amenities. However, issues with maintenance, dated decor and occasional cleanliness problems were noted, affecting the overall satisfaction of some guests.
Cleanliness throughout the hotel received mixed feedback. Many praised the hotel's comfortable and clean environment, but some pointed out lapses in room maintenance and cleanliness, underscoring the inconsistency in housekeeping services.
The staff generally left a positive impression, being described as friendly, helpful and professional. Particularly, staff members like Shaun, Debra, Richie and Megan received commendations for their exceptional service. Yet, occasional reports of unwelcoming behavior and service mishaps highlight areas for potential improvement in hospitality.
The WiFi service at the hotel also saw mixed reviews. Guests experienced varied connectivity with some facing issues such as slow speeds and frequent disconnections, while others found it sufficiently steady. Additional charges for better internet quality disappointed some visitors.
Feedback on the gym facilities was divided. Some guests appreciated the space and equipment available, while others noted the lack of essential equipment and cleanliness issues, suggesting the gym could benefit from enhancements to meet higher standards.
The pool area is generally well-received for its beautiful setup, relaxing environment and amenities like a pool bar and fire pit. However, maintenance issues such as cloudy water and occasional dirt were mentioned. Despite this, many guests found the pool area enjoyable and valuable.
Parking arrangements garnered mixed feelings. While the security and layout were praised, the cost of parking and lack of upfront communication about fees were common grievances. Limited parking spaces and no valet service also added to guest frustrations.
As a family-friendly hotel, DoubleTree by Hilton San Diego Del Mar receives positive marks for amenities catering to children, such as kid-friendly pools and cookies upon arrival. Spacious accommodations and provisions for additional family needs were appreciated, although some mixed reviews on service consistency and additional fees were noted.
In summary, DoubleTree by Hilton San Diego Del Mar offers an attractive location and a generally positive experience with its amenities and service, though there are areas identified for improvement to ensure a more consistent and satisfactory stay for all guests.
Categories
Guests' experiences with breakfast are mixed; while some hailed the buffet as great and delicious, others found it overpriced and lacking variety. The dinner offerings received better reviews with many enjoying the well-prepared food and excellent service from the bartenders, though there is room for improvement in menu variety and service speed.
The rooms offer a mix of appreciation and critique. Many guests found them spacious, clean and modern with comfortable amenities. However, issues with maintenance, dated decor and occasional cleanliness problems were noted, affecting the overall satisfaction of some guests.
Cleanliness throughout the hotel received mixed feedback. Many praised the hotel's comfortable and clean environment, but some pointed out lapses in room maintenance and cleanliness, underscoring the inconsistency in housekeeping services.
The staff generally left a positive impression, being described as friendly, helpful and professional. Particularly, staff members like Shaun, Debra, Richie and Megan received commendations for their exceptional service. Yet, occasional reports of unwelcoming behavior and service mishaps highlight areas for potential improvement in hospitality.
The WiFi service at the hotel also saw mixed reviews. Guests experienced varied connectivity with some facing issues such as slow speeds and frequent disconnections, while others found it sufficiently steady. Additional charges for better internet quality disappointed some visitors.
Feedback on the gym facilities was divided. Some guests appreciated the space and equipment available, while others noted the lack of essential equipment and cleanliness issues, suggesting the gym could benefit from enhancements to meet higher standards.
The pool area is generally well-received for its beautiful setup, relaxing environment and amenities like a pool bar and fire pit. However, maintenance issues such as cloudy water and occasional dirt were mentioned. Despite this, many guests found the pool area enjoyable and valuable.
Parking arrangements garnered mixed feelings. While the security and layout were praised, the cost of parking and lack of upfront communication about fees were common grievances. Limited parking spaces and no valet service also added to guest frustrations.
As a family-friendly hotel, DoubleTree by Hilton San Diego Del Mar receives positive marks for amenities catering to children, such as kid-friendly pools and cookies upon arrival. Spacious accommodations and provisions for additional family needs were appreciated, although some mixed reviews on service consistency and additional fees were noted.
In summary, DoubleTree by Hilton San Diego Del Mar offers an attractive location and a generally positive experience with its amenities and service, though there are areas identified for improvement to ensure a more consistent and satisfactory stay for all guests.
Hotel near Golf Courses
Provides access to nearby golf courses in the Del Mar area.
Accessible Hotel
This hotel includes accessible guest rooms with roll-in showers. Wheelchair accessible parking and handicapped parking are available. The property ensures accessible routes from the public entrance to various areas. Additional services include a porter/bellhop, safe-deposit box at the front desk, television in the lobby, tour assistance, and wedding services, all with wheelchair accessibility.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Heated Pool
Guest Reviews
The DoubleTree by Hilton San Diego Del Mar boasts a favorable location for various traveler needs, especially for those reliant on cars. Positioned conveniently close to major freeways, it provides quick access to numerous attractions, including Torrey Pines State Beach, Del Mar, La Jolla and a host of local restaurants and shops. The hotel's proximity to the coastline, hiking trails and popular San Diego destinations like the zoo, the USS Midway Museum and Del Mar Racetrack makes it an ideal choice for beachgoers and families looking for a central base.
While some guests found it slightly hidden and remarked on the traffic at the freeway exit, many appreciated the peaceful and quiet surroundings away from the hustle and bustle of downtown San Diego. The location’s accessibility to medical facilities and ease of reaching key areas in North County were also highlighted positively. In addition, several guests found the area beautiful and serene with lovely natural settings close by.
Overall, the DoubleTree by Hilton San Diego Del Mar offers a strategic and attractive location, particularly favorable for visitors with planned activities spread across San Diego and nearby regions.
The breakfast experience at DoubleTree by Hilton San Diego Del Mar has garnered mixed reviews from guests. While some praised the buffet as "great," "exceptional," and "delicious," others found it to be overpriced and lacking in variety. Many guests mentioned the breakfast buffet costing around $25 per person with some feeling that the selection did not justify the cost, describing it as "scarce," "poor quality," and "very repetitive."
Positive feedback highlighted the pleasant service from certain staff members, delicious coffee and specific breakfast items like good orange juice and cereal. On the other hand, some reviewers noted issues with the attitude of certain staff members, slow service and incorrect orders.
There were concerns about the absence of complimentary breakfast with several guests pointing out that their booking confirmations had misleading information regarding free breakfast. Others criticized the limited breakfast choices and lack of options like a grab-and-go breakfast.
Overall, while there were commendable aspects such as enjoyable breakfast on occasion and some friendly staff members, the consensus suggested room for improvement, particularly in terms of variety, pricing and service quality.
The dining experience at DoubleTree by Hilton San Diego Del Mar offers a mix of highlights and areas for improvement. Many guests found the food to be very good, appreciating well-prepared dishes such as burgers and hotdogs and enjoyed their meals with a wide variety of drinks available at the bar. The bartenders received particular praise for their excellent service, making experiences at the bar memorable. The restaurant serves as a convenient option for dinner after a long day with some guests noting that they loved the evening food and found the bar area to be nice and inviting.
However, the restaurant does have room for enhancement. Some diners experienced minimal service and long wait times with one instance of a meal being ready but not promptly communicated to the guest. The restaurant closes relatively early, which might be inconvenient for late diners and there is no room service available. Additionally, the restaurant's pricing was considered high by some with Michelin star price points not fully justified by the quality of food offered. These factors, coupled with the limited dinner options on the menu, suggest that while the food is good, there is potential for further improvement in service and variety.
Nearby restaurants provide alternative dining choices, making it easy for guests to explore different culinary options. Despite a few drawbacks, overall satisfaction with the dinner experience at the hotel's restaurant and bar remains fairly positive, highlighted by good food and an attentive bar staff.
DoubleTree by Hilton San Diego Del Mar offers a blend of mixed experiences when it comes to the rooms. Many guests appreciated the spacious and modern layout, often finding the rooms to be large and comfortable with ample amenities like sizable beds and TVs. Cleanliness was noted positively by a good number of reviewers, who described their rooms as very clean and quiet. However, there were notable inconsistencies in the upkeep of the rooms. Several guests reported issues such as dated decor, malfunctioning fixtures and some rooms not being cleaned to standard.
Maintenance seemed to be a recurring issue with complaints about broken bathroom doors, faulty AC units and worn-out furniture. The lack of microwaves and fridges in rooms annoyed some guests, though these could be requested. Noise was another concern, particularly from air conditioning units or rooms near the elevator. Some unfortunate guests had to deal with ants, funky smells and even bed bugs, significantly tarnishing their stay.
Despite these problems, many visitors still enjoyed their overall experience, particularly praising the friendly staff and the great location. However, the hotel's inability to maintain a consistent level of cleanliness and modernity in their rooms suggests that it might be a hit or miss depending on which room you are assigned. Those considering a stay might want to inquire about room conditions and availability of amenities upfront.
The beds at the DoubleTree by Hilton San Diego Del Mar have received a variety of feedback from guests. Many guests found the beds to be comfortable, describing them as very comfy, super comfy and really comfortable. Multiple reviews highlight that the beds provided good sleep quality with some appreciating the comfort despite having back problems. Cleanliness was also mentioned positively with guests noting clean beds and good bedding.
However, not all experiences were favorable. Some guests found the beds uncomfortable, either due to being too hard, too soft or simply old and in need of replacement. Issues with flat and small pillows were frequently mentioned and some reviews pointed out specific problems like loose outlets and outdated room fixtures.
Despite some criticisms, many guests still enjoyed the overall room experience, appreciating the quiet rooms, nice amenities and organized spaces. The hotel seems to have a mix of positive and negative aspects regarding the beds, but overall, comfort appears to be a common theme among many guests.
The cleanliness of 'DoubleTree by Hilton San Diego Del Mar' received mixed feedback from guests. Many reviewers praised the hotel for being very clean and comfortable with phrases like "very clean hotel," "clean and large beds," and "clean rooms" appearing frequently. The hotel's staff were often described as helpful and friendly, contributing to an overall pleasant stay for many guests.
On the other hand, some guests reported issues with the cleanliness and maintenance of their rooms and facilities. Complaints included rooms not being cleaned daily, presence of strange stains and dirty carpets. Several mentions of specific issues such as mold in the bathroom, strange smells and broken fixtures were noted.
Despite these concerns, the common areas like the lobby and pool were generally described as clean. However, there were occasional reports of shortages of essentials like towels and toilet paper and some guests were dissatisfied with the need to request housekeeping services. Overall, while the hotel maintained a generally clean appearance, there were inconsistencies that affected some guests' experiences.
Guest reviews for the DoubleTree by Hilton San Diego Del Mar highlight a largely positive impression of the hotel staff, despite a few inconsistencies. Many guests found the staff to be friendly, helpful and accommodating. Notably, the front desk, housekeeping and dining staff were often praised for their professionalism and courteous service. Guests mentioned specific employees, such as Shaun at the bar, Debra, Richie and Megan the concierge, who stood out for their exceptional service and amiability.
Housekeeping was frequently commended for maintaining cleanliness and being pleasant. The front desk staff were described as welcoming, supportive and informative. In cases where issues arose, the staff were noted for their quick and effective resolutions, such as room upgrades for Hilton Honor members and assistance with booking problems.
However, some reviews mentioned occasional lapses in hospitality with reports of unwelcoming or rude behavior from certain staff members. Instances of poor service, including mishandled breakfast vouchers, overlooked maintenance requests and delayed housekeeping responses, were noted by some guests. Despite these few negative experiences, the overall sentiment reflects a team dedicated to enhancing guest satisfaction through friendly and professional service.
The WiFi experience at DoubleTree by Hilton San Diego Del Mar has garnered mixed reviews from guests. While some have reported a steady and fine working connection, others have faced challenges with the quality and reliability of the service. Several guests noted that the WiFi was choppy, slow, or even completely unavailable in certain areas, such as the rooms or common areas. Frequent disconnections and limited connectivity have also been points of concern. Moreover, some guests were disappointed by the fact that better internet quality required an additional charge. Overall, the WiFi service has room for improvement to meet the expectations of all guests.
The gym at DoubleTree by Hilton San Diego Del Mar received mixed feedback from guests. While some found the gym to be really good and well-equipped, especially appreciating the spaciousness for activities like walking lunges, others highlighted several drawbacks. Many reviews pointed out the absence of essential equipment such as treadmills and an overall lack of cardio machines. Some guests were disappointed by the gym's small size and felt it was out of place for a hotel of this caliber. Additionally, issues such as outdated equipment, technical problems and cleanliness concerns were mentioned. Despite some positive remarks, it is clear that the fitness center might benefit from a renovation to better meet guests' expectations.
The DoubleTree by Hilton San Diego Del Mar features a pool area that generally garners positive reviews for its aesthetics and amenities. Guests appreciate the beautiful pool scenery, the relaxing environment and the convenience of the pool bar and fire pit areas. The pool's setup, accompanied by games and a cozy bar, provides an enjoyable space for relaxation and fun. The outdoors, including the restaurant area, is appreciated for its visual appeal and cleanliness.
However, some guests noted issues with pool maintenance, citing instances of dirt, bugs and cloudy water in the Jacuzzi. The pool area sometimes lacked towels and there were grievances about the pool heater not working, leading to cold water that deterred use. Despite these maintenance issues, the pool and hot tub were considered good value for the money with many visitors expressing overall satisfaction with their experience.
The services in the pool area receive mixed reviews; pool attendants have been described as grumpy by some, but the bar service is often highlighted as outstanding and welcoming. While the pool size and clarity received praise, there were mentions of the pool not being as big as expected and showing signs of age.
In conclusion, the pool area at DoubleTree by Hilton San Diego Del Mar has a lot to offer in terms of ambiance and enjoyment, although it could benefit from more consistent maintenance and better service coordination.
Guests of the DoubleTree by Hilton San Diego Del Mar have shared mixed sentiments regarding the hotel's parking arrangements. While some appreciated the availability of secure and well-laid-out parking, others found the parking fees to be a contentious issue. Multiple reviews highlighted the charges for parking, which ranged between $15 to $25 per day with some guests feeling these costs were excessive and not communicated upfront. Limited parking spaces and the absence of valet services added to the frustration for some visitors, along with the occasional difficulty in finding a spot. Despite these concerns, the free parking outside the hotel offered some relief to guests. Overall, while the location and security of the parking lot were positives, many guests felt that the added cost for parking detracted from their overall experience.
DoubleTree by Hilton San Diego Del Mar is recognized as a family and kid-friendly hotel, making it a perfect choice for those traveling with family. Guests have praised its spacious accommodations and the variety of facilities that cater to both adults and children. The pool area, including a kiddy pool and a wading pool for little ones, has been particularly well-received by families, providing a great space for children to enjoy.
Families staying at the hotel have appreciated the thoughtful touches such as receiving cookies upon arrival, which delighted the young guests and the provision of cots and extra space, allowing for easy accommodation of large families with lots of luggage.
However, there have been some mixed reviews regarding service and amenities. While many found the staff to be friendly and accommodating, some guests felt their needs were overlooked. Issues like not having enough towels for the family and unexpected additional guest fees were noted. A few guests were also concerned about cleanliness and health, mentioning infections during their stay, which could be a consideration for health-conscious families.
On the downside, amenities like a continental breakfast for kids and clearer communication about parking fees could enhance the family experience. Despite these areas for improvement, many families have enjoyed their time at this hotel and expressed a willingness to return for future stays. Overall, DoubleTree by Hilton San Diego Del Mar offers a solid option for family-oriented vacations with its family-friendly amenities and welcoming atmosphere.
The DoubleTree by Hilton San Diego Del Mar is distinctly categorized as a three-star hotel with mixed sentiments expressed by guests. The pricing aligns with a basic three-star offering, yet some find it high relative to similar hotels. While the hotel provides essential amenities expected in its category, the overall experience could be underwhelming due to issues like tired rooms and the overall state of maintenance.
The accommodations meet the standard three-star rating, but many feel the hotel falls short of expectations given its relatively high rates. Guests looking for luxurious stays might find this hotel lacking, though it’s deemed acceptable for the price by some. Ultimately, better options may be available at this price point, making the hotel suitable for those specifically seeking a basic three-star experience.
For business travelers seeking comfort and convenience, DoubleTree by Hilton San Diego Del Mar offers a range of facilities tailored to professional needs. Situated in a business district surrounded by office complexes, its location is ideal for those with work commitments in the area. The hotel provides a dedicated business center and various business amenities, ensuring that guests have the resources they need. Guests have found the private meeting spaces useful with spacious rooms available for bookings. The business area is described as neat, reflecting the hotel's professional ambience. Despite some challenges, such as projector issues in meeting rooms, many business travelers have chosen DoubleTree for its reliability and comprehensive offerings across the country.
The accessibility features at 'DoubleTree by Hilton San Diego Del Mar' receive mixed feedback from guests with disabilities. On the positive side, the hotel's layout is easy to navigate and there is convenient handicap parking close to the entrance. There is also a pool hoist available, allowing guests with disabilities to enjoy the pool, which is considered an outstanding feature. Accessible rooms are available, though some reviews mention that the bathroom layouts can be challenging for wheelchair users.
However, the hotel does face some criticism for its facilities. Guests reported frequent issues with the elevators, including them being broken, slow and under repair, leading to long waits. Additionally, the check-in counter is not accessible and some parts of the hotel are not wheelchair-friendly. Overall, while there are commendable accessibility efforts, certain aspects like elevator maintenance and bathroom design need improvement.
The children's pool area at the DoubleTree by Hilton San Diego Del Mar receives positive feedback from guests. The pool is described as great and perfect for kids with comments highlighting its suitability for toddlers. Families appreciate the kid-friendly environment, noting that there are a lot of other families and that the area is clean and well-maintained. The inclusion of a jacuzzi is mentioned, adding to the overall appeal of the pool area for both children and parents. Although some amenities like slides or toys are not available, the pool remains a favorite among young guests.
The DoubleTree by Hilton San Diego Del Mar is frequently praised for its amenities, particularly the large heated pool. Guests have consistently highlighted the enjoyment of a heated pool, noting it as a key feature of their stay. Despite isolated mentions of issues regarding pool temperature, the general consensus is positive. The hotel's accommodating service is also appreciated with staff going above and beyond to ensure guest comfort, such as providing a fridge upon request. Overall, the amenities and attentive service contribute to a pleasant experience with many guests expressing a willingness to return.
The DoubleTree by Hilton San Diego Del Mar boasts a commendable outdoor pool that has garnered much praise from guests. The large pool area is often described as really nice with a beautiful and clean environment that provides a relaxing and enjoyable experience. Guests frequently highlight the ample supply of lounge chairs and the lovely pool bar setup, making it convenient to enjoy a drink while unwinding.
The pool itself is noted for being great, fun and cozy with the added advantage of usually not being too crowded. Families particularly appreciate the additional amenities such as a children's pool and a jacuzzi, along with a warm kiddie pool. However, some guests have experienced issues with pool cleanliness and found it difficult to get towels at times. Despite these occasional drawbacks, the overall consensus is that the outdoor pool area is a significant highlight of the hotel, offering a pleasant retreat for guests seeking relaxation and leisure.
DoubleTree by Hilton San Diego Del Mar offers a reasonably dog-friendly environment where pets are allowed. Guests have noted the presence of many dogs throughout the hotel, indicating its popularity among pet owners. The hotel charges a $15 fee for dogs, but some reviews have mentioned a hidden pet fee of $100 per day. While accommodations are generally pet-friendly, one guest pointed out that staying on the 4th floor made taking their dog out for a potty break somewhat challenging. Overall, the hotel is a good choice for those traveling with pets, despite a few minor inconveniences regarding fees and location logistics.
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Location
While some guests found it slightly hidden and remarked on the traffic at the freeway exit, many appreciated the peaceful and quiet surroundings away from the hustle and bustle of downtown San Diego. The location’s accessibility to medical facilities and ease of reaching key areas in North County were also highlighted positively. In addition, several guests found the area beautiful and serene with lovely natural settings close by.
Overall, the DoubleTree by Hilton San Diego Del Mar offers a strategic and attractive location, particularly favorable for visitors with planned activities spread across San Diego and nearby regions.
Breakfast
Positive feedback highlighted the pleasant service from certain staff members, delicious coffee and specific breakfast items like good orange juice and cereal. On the other hand, some reviewers noted issues with the attitude of certain staff members, slow service and incorrect orders.
There were concerns about the absence of complimentary breakfast with several guests pointing out that their booking confirmations had misleading information regarding free breakfast. Others criticized the limited breakfast choices and lack of options like a grab-and-go breakfast.
Overall, while there were commendable aspects such as enjoyable breakfast on occasion and some friendly staff members, the consensus suggested room for improvement, particularly in terms of variety, pricing and service quality.
Dinner
However, the restaurant does have room for enhancement. Some diners experienced minimal service and long wait times with one instance of a meal being ready but not promptly communicated to the guest. The restaurant closes relatively early, which might be inconvenient for late diners and there is no room service available. Additionally, the restaurant's pricing was considered high by some with Michelin star price points not fully justified by the quality of food offered. These factors, coupled with the limited dinner options on the menu, suggest that while the food is good, there is potential for further improvement in service and variety.
Nearby restaurants provide alternative dining choices, making it easy for guests to explore different culinary options. Despite a few drawbacks, overall satisfaction with the dinner experience at the hotel's restaurant and bar remains fairly positive, highlighted by good food and an attentive bar staff.
Rooms
Maintenance seemed to be a recurring issue with complaints about broken bathroom doors, faulty AC units and worn-out furniture. The lack of microwaves and fridges in rooms annoyed some guests, though these could be requested. Noise was another concern, particularly from air conditioning units or rooms near the elevator. Some unfortunate guests had to deal with ants, funky smells and even bed bugs, significantly tarnishing their stay.
Despite these problems, many visitors still enjoyed their overall experience, particularly praising the friendly staff and the great location. However, the hotel's inability to maintain a consistent level of cleanliness and modernity in their rooms suggests that it might be a hit or miss depending on which room you are assigned. Those considering a stay might want to inquire about room conditions and availability of amenities upfront.
Beds
However, not all experiences were favorable. Some guests found the beds uncomfortable, either due to being too hard, too soft or simply old and in need of replacement. Issues with flat and small pillows were frequently mentioned and some reviews pointed out specific problems like loose outlets and outdated room fixtures.
Despite some criticisms, many guests still enjoyed the overall room experience, appreciating the quiet rooms, nice amenities and organized spaces. The hotel seems to have a mix of positive and negative aspects regarding the beds, but overall, comfort appears to be a common theme among many guests.
Cleanliness
On the other hand, some guests reported issues with the cleanliness and maintenance of their rooms and facilities. Complaints included rooms not being cleaned daily, presence of strange stains and dirty carpets. Several mentions of specific issues such as mold in the bathroom, strange smells and broken fixtures were noted.
Despite these concerns, the common areas like the lobby and pool were generally described as clean. However, there were occasional reports of shortages of essentials like towels and toilet paper and some guests were dissatisfied with the need to request housekeeping services. Overall, while the hotel maintained a generally clean appearance, there were inconsistencies that affected some guests' experiences.
Staff
Housekeeping was frequently commended for maintaining cleanliness and being pleasant. The front desk staff were described as welcoming, supportive and informative. In cases where issues arose, the staff were noted for their quick and effective resolutions, such as room upgrades for Hilton Honor members and assistance with booking problems.
However, some reviews mentioned occasional lapses in hospitality with reports of unwelcoming or rude behavior from certain staff members. Instances of poor service, including mishandled breakfast vouchers, overlooked maintenance requests and delayed housekeeping responses, were noted by some guests. Despite these few negative experiences, the overall sentiment reflects a team dedicated to enhancing guest satisfaction through friendly and professional service.
Wi-Fi
Gym
Pool
However, some guests noted issues with pool maintenance, citing instances of dirt, bugs and cloudy water in the Jacuzzi. The pool area sometimes lacked towels and there were grievances about the pool heater not working, leading to cold water that deterred use. Despite these maintenance issues, the pool and hot tub were considered good value for the money with many visitors expressing overall satisfaction with their experience.
The services in the pool area receive mixed reviews; pool attendants have been described as grumpy by some, but the bar service is often highlighted as outstanding and welcoming. While the pool size and clarity received praise, there were mentions of the pool not being as big as expected and showing signs of age.
In conclusion, the pool area at DoubleTree by Hilton San Diego Del Mar has a lot to offer in terms of ambiance and enjoyment, although it could benefit from more consistent maintenance and better service coordination.
Parking
Family
Families staying at the hotel have appreciated the thoughtful touches such as receiving cookies upon arrival, which delighted the young guests and the provision of cots and extra space, allowing for easy accommodation of large families with lots of luggage.
However, there have been some mixed reviews regarding service and amenities. While many found the staff to be friendly and accommodating, some guests felt their needs were overlooked. Issues like not having enough towels for the family and unexpected additional guest fees were noted. A few guests were also concerned about cleanliness and health, mentioning infections during their stay, which could be a consideration for health-conscious families.
On the downside, amenities like a continental breakfast for kids and clearer communication about parking fees could enhance the family experience. Despite these areas for improvement, many families have enjoyed their time at this hotel and expressed a willingness to return for future stays. Overall, DoubleTree by Hilton San Diego Del Mar offers a solid option for family-oriented vacations with its family-friendly amenities and welcoming atmosphere.
3 Star
The accommodations meet the standard three-star rating, but many feel the hotel falls short of expectations given its relatively high rates. Guests looking for luxurious stays might find this hotel lacking, though it’s deemed acceptable for the price by some. Ultimately, better options may be available at this price point, making the hotel suitable for those specifically seeking a basic three-star experience.
Business
Accessible
However, the hotel does face some criticism for its facilities. Guests reported frequent issues with the elevators, including them being broken, slow and under repair, leading to long waits. Additionally, the check-in counter is not accessible and some parts of the hotel are not wheelchair-friendly. Overall, while there are commendable accessibility efforts, certain aspects like elevator maintenance and bathroom design need improvement.
Children's Pool
Heated Pool
Outdoor Pool
The pool itself is noted for being great, fun and cozy with the added advantage of usually not being too crowded. Families particularly appreciate the additional amenities such as a children's pool and a jacuzzi, along with a warm kiddie pool. However, some guests have experienced issues with pool cleanliness and found it difficult to get towels at times. Despite these occasional drawbacks, the overall consensus is that the outdoor pool area is a significant highlight of the hotel, offering a pleasant retreat for guests seeking relaxation and leisure.
Dog Friendly
Yes, DoubleTree by Hilton San Diego Del Mar has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton San Diego Del Mar.
Yes, DoubleTree by Hilton San Diego Del Mar welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton San Diego Del Mar.
Yes, DoubleTree by Hilton San Diego Del Mar has a gym.
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