Caravelle Inn Extended Stay

San Jose 37.36034500, -121.90826700 , 1310 North 1st Street (Show on Map)
5.3
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCaravelle Inn Extended Stay offers a strategic location in San Jose, making it an ideal choice for travelers prioritizing accessibility and convenience. Positioned near significant transit routes, including the light rail and freeways, the hotel is easily accessible from the airport and downtown attractions. Guests appreciate the proximity to various dining options and the added benefit of free parking enhances its appeal for many visitors.

The rooms are noted for their spacious layout, providing comfort for relaxation. However, opinions on cleanliness vary, with some finding the rooms adequately clean, while others report issues like outdated decor and cleanliness inconsistencies. Despite this, the soft and clean beds contribute to a restful experience for many guests.

Cleanliness feedback is mixed, with some satisfied with the basic cleanliness, while others express concerns about the property's condition and maintenance, including odors and pest presence. The age of the property is evident in areas such as carpets and furnishings, which appear neglected.

Staff interactions also provide a varied experience for guests. While some staff members are recognized for their friendliness and diligence, others fall short in professionalism, affecting the overall customer service experience.

The wifi service poses a consistent challenge for guests, often described as slow and unreliable. While some areas receive a better connection, many experience difficulties with its availability and reliability.

Though there are positive notes regarding the comfort of the beds, with some guests enjoying amenities like a balcony view, issues with bed comfort are noted by others, including concerns about bed bugs and back pain linked to the mattresses.

Overall, Caravelle Inn Extended Stay offers favorable location benefits and comfortable beds for some, but inconsistencies in cleanliness, wifi service, and staff interactions may impact the overall experience for other guests.
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Motel with Parking

Cheap Motel

Accessible Motel

Room Types
Double Room with Two Double Beds This room features contemporary Italian decor and includes a TV with premium and movie channels, complimentary bathroom amenities, a coffee machine, and air conditioning.

King Room This room features contemporary Italian decor and includes a TV with premium and movie channels, complimentary bathroom amenities, a coffee machine, and air conditioning. An extra bed is available (please see hotel policies for extra charges).

Guest Reviews
5.3
Rated
Location
Caravelle Inn Extended Stay boasts a prime location for travelers seeking convenience and accessibility in San Jose, especially for those coming in from the airport or traveling by train. Positioned near key transport routes, guests can easily access downtown San Jose and its attractions. The proximity to the light rail station, subway, and major freeways further enhances its accessibility. The neighborhood offers a variety of dining options, with numerous restaurants and a convenience store next door, making it a practical choice for visitors. Additionally, the free parking offered adds to the stay's value. While some reviews note service aspects, the location itself remains a significant asset, appealing especially to those prioritizing ease of transport and local amenities.

Rooms
Caravelle Inn Extended Stay offers rooms that are praised for their spacious layout, making them comfortable for guests seeking more room to relax. Cleanliness draws mixed feedback; while some visitors find the rooms clean, others highlight cleanliness issues. The decor appears outdated, with reports of patched wallpaper and discolored tiles contributing to a somewhat tired look. Basic amenities are occasionally lacking, such as microwaves, fridges, bathroom supplies, and functional room heaters. Despite these challenges, the location is convenient and the beds are consistently described as clean and soft, offering a restful night's sleep for most guests.

Beds
The beds at Caravelle Inn Extended Stay have received mixed feedback from guests. On the positive side, some reviewers have noted that the beds are clean, comfortable, and soft, contributing to a restful night's sleep. The pleasant experience is enhanced for some by the presence of attractive amenities like a balcony view and a thoughtfully placed mirror in the restroom. However, not all guests share this view, as there have been reports of issues with bed comfort, ranging from lumpiness and hardness to inadequate bedding that includes only a thin cover and sheet. Additionally, there are concerning mentions of bed bugs and back pain linked to old mattresses and flat pillows. Overall, while some guests appreciate the comfort of the beds, others have encountered significant issues that impact their stay.

Cleanliness
Caravelle Inn Extended Stay presents a mixed experience in terms of cleanliness for those visiting the area, based on recent guest reviews. Some guests found the rooms to be clean and comfortable, indicating that the hotel can meet basic cleanliness standards. However, many reviewers have noted significant issues with the overall condition and upkeep of the property. Common complaints mention dirty and musty-smelling rooms, including unpleasant odors reminiscent of urine, and the presence of pests like ants and roaches. The age of the property is evident, with many areas appearing outdated and neglected, marked by ripped carpets and broken furnishings. Additionally, the lack of standard amenities such as towels, sheets, a fridge, microwave, coffee maker, and even a TV has been a point of dissatisfaction for many guests. Overall, while the hotel may offer some degree of comfort, consistency in cleanliness and maintenance appears to be lacking, according to guest feedback.

Staff
The staff experience at Caravelle Inn Extended Stay appears to be a mixed bag according to guest reviews. While some guests have praised the team for being nice, friendly, and diligent in their duties, others have encountered a less favorable experience. There are reports of certain staff members displaying rudeness and unprofessional behavior, including unacceptable attitudes and poor treatment during interactions. Guests have highlighted issues with customer service, pointing to frustrating and difficult encounters, particularly during check-in. The variation in guest experiences suggests that while some staff members uphold a high standard of service, others may need improvement in their approach to customer interaction.

Wi-Fi
The wifi experience at Caravelle Inn Extended Stay appears to be a consistent area of concern for guests. Many guests noted that the internet often didn't work or was unreliable. The service is described as temperamental and slow to the point of being almost unusable. Guests in certain areas of the hotel, particularly the last rooms, might find themselves with better connections due to the limited range. However, for guests elsewhere, availability and reliability of the wifi service seem to be an ongoing issue that merits consideration.


No, Caravelle Inn Extended Stay doesn't have any pool.

No, a spa isn't available at Caravelle Inn Extended Stay.

No, Caravelle Inn Extended Stay doesn't allow dogs.

Yes, parking facilities are available at Caravelle Inn Extended Stay.

No, Caravelle Inn Extended Stay doesn't have a gym.

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