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3-Star Hotels with Panoramic View Pool in San Juan

2 HOTELS IN SAN JUANRanking can be influenced by the commissions we receive.
Caribe Hilton main photo
Caribe Hilton
Resort in San JuanPR flag
7.6
Good
From $326
$
Info
Summary of reviews
Caribe Hilton is an excellent choice for families seeking a fun-filled resort experience. The hotel provides an array of fantastic amenities that cater to families with children. The lagoon is a favorite spot for kids to swim safely and the multiple pools provide opportunities for fun water games. The resort has a family and children's section, which appeals to observant parents. While some guests were a bit loud, the pool area and amenities were still family-friendly. While the resort may not have hula hoops or cannonball contests, it is clean, boasts a fantastic location and the staff is excellent. Overall, Caribe Hilton is a perfect family-friendly resort for a fun-filled and memorable vacation.
Categories
3 Star
Pool
Children's Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Beachfront
The Wave Hotel Condado main photo
From $144
$
Info
Summary of reviews
The Wave Hotel Condado in San Juan is highly praised for its excellent and central location. Situated in the heart of Condado, the hotel offers convenient access to various restaurants, bars, shops and essential services. Its proximity to the beach and central areas like Condado Beach and Ashford Street adds to its appeal, making it a desirable spot for visitors who enjoy vibrant, walkable neighborhoods.

Guests commend the hotel's staff, consistently describing them as friendly, helpful and accommodating. The front desk, along with specific staff members like Daniel and Amil, receive special recognition for their exceptional service, enhancing the overall guest experience.

The rooms receive a mix of feedback. Many guests find them clean, comfortable and well-equipped with necessary amenities such as a fridge, iron and safe. However, there are complaints about the room size with some finding them too small, especially the bathrooms. Additionally, there are concerns about inconsistent cleanliness with some rooms reported to smell musty or have remnants of cigarette smoke.

Cleanliness is noted as an area needing improvement. While some guests give positive remarks about room cleanliness, there are frequent complaints about dirty linens, towels and common areas like hallways and elevators. The inconsistency in cleaning services and issues with mold, dust and stains have been highlighted by numerous reviews.

The breakfast experience is varied. While some guests commend the breakfast as tasty and enjoyable with a lovely rooftop view, others are disappointed by the lack of breakfast services or find the offerings too basic. The rooftop breakfast area, when available, provides a picturesque setting that some guests appreciate.

The rooftop amenities, particularly the pool and jacuzzi, receive positive comments for their views and convenience. However, the functionality and cleanliness of the hot tub are recurring issues. Some guests report that it does not get hot or is not always clean. Despite these setbacks, the rooftop bar and overall vibe of the area are well received.

Lastly, the beds experience mixed reviews with some guests finding them comfortable and adequately sized, while others report discomfort due to sagging mattresses, noisy beds and stained linens.

In conclusion,
The Wave Hotel Condado is appreciated for its prime location, friendly staff and convenient amenities. However, to enhance guest satisfaction, improvements in areas such as cleanliness, room maintenance and breakfast offerings are recommended.
Categories
3 Star
Pool
Rooftop Pool
Panoramic View Pool
Beach
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in San Juan
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