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Summary of reviewsGrand Marques is highly regarded for its central location in San Juan de los Lagos, offering easy access to key attractions such as the San Juan Cathedral and the Basilica of the Virgin. Guests appreciate its proximity to shopping and dining options, as well as the charming Jardín plaza, which enhances the overall experience of their stay. The hotel's modern and beautiful facilities, complemented by helpful services like valet parking, further contribute to a positive impression.
The accommodations at Grand Marques are a blend of modernity and comfort, with rooms noted for their cleanliness and spaciousness, suitable for larger groups and families. Although some standard rooms may be perceived as small, upgrades to rooms with balconies provide additional space and features like jacuzzis, ensuring a pleasant and secure environment. The hotel’s focus on cleanliness extends to its overall condition, boosting its reputation as a reliable choice for visitors.
Guests consistently praise the friendliness and attentiveness of the staff, who contribute to a welcoming and accommodating atmosphere. The team is commended for their warm demeanor and exceptional service, ensuring a valued and well-cared-for experience.
The pool area, while appreciated for its cleanliness and warm water, receives mixed reviews due to its basement location and limited sunlight. Despite some concerns over chlorine levels and cold temperatures, the adjacent garden area offers an appealing aspect to the overall pool experience.
Parking at Grand Marques is both convenient and complimentary, a rarity that guests find beneficial. The staff's management of the quaint and compact parking lot is invaluable, making up for occasional congestion with helpful and innovative solutions.
Overall, Grand Marques delivers a comfortable, clean, and well-situated experience, making it a commendable choice for travelers seeking a blend of convenience and excellent service.
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