Holiday Inn & Suites San Mateo - SFO, an IHG Hotel
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn & Suites San Mateo - SFO, an IHG Hotel, is a great choice for travelers looking for a safe and convenient place to park their car during their stay. Guests love the plentiful parking options available and the easy on/off access to the freeway. The hotel's perfect location also makes it easy to walk to nearby attractions, saving on transportation costs. While there is a fee for parking, it's a small price to pay for peace of mind knowing your car is secure. Be sure to double check with the front desk about any parking fees when checking in.
Show moreRead review summaries for all categories
Categories
The spa at the Holiday Inn & Suites San Mateo - SFO, an IHG Hotel, offers guests a relaxing experience with its indoor whirlpool and sauna facilities. Immerse yourself in the warm waters of the whirlpool or in the sauna, leaving you refreshed and rejuvenated. These luxurious amenities are the perfect way to unwind after a long day of travel or exploring the city.
Room Types
About Holiday Inn & Suites San Mateo - SFO, an IHG Hotel
Guest Reviews
The Holiday Inn & Suites San Mateo - SFO, an IHG Hotel, boasts a great location in the middle of the Valley, close to the airport and San Mateo County events center. For those flying in, it's only a 10-minute drive away. Though some guests found the location too near the freeway or far away from the city, others found it perfect for their needs, especially those looking for a practical place to stay close to the airport. Keep in mind that without a car, it may be a bit of a walk to get to the interesting areas of San Mateo. But overall, the hotel's location received positive feedback from guests.
Guests have mixed feelings about the breakfast at Holiday Inn & Suites San Mateo -SFO, an IHG Hotel. While some guests thought the breakfast portion size was good and the breakfast was fresh made to order, others were disappointed with the lack of variety and the fact that they had to choose only one option from a menu that excludes basic continental food. A few guests appreciated that the hotel provided basic amenities like soap when they forgot theirs. While some guests enjoyed the breakfast, others were unhappy with the coffee and service. Several guests were disappointed that the restaurant did not have many healthy options for breakfast or that it was an additional cost, while some guests did not have access to breakfast at all. Overall, the reviews are mixed with some guests finding the breakfast fantastic while others thought it was so-so or not up to standard.
Holiday Inn & Suites San Mateo - SFO, an IHG Hotel offers spacious, clean and comfortable rooms with excellent amenities. Guests appreciate the modern and new feel of the hotel with large rooms and bathrooms. The staff are described as friendly and helpful by guests. Guests love the coffee and tea machine in the room with delicious options and some mention the comfortable bed or useful desk. However, a few guests experienced maintenance issues such as ripped drapes, burned-out light fixtures and broken tiles. The hotel lacks USB ports and room service, but overall, it offers a great value for the price.
If you're planning a stay at the Holiday Inn & Suites San Mateo - SFO, an IHG Hotel, then you can rest easy knowing that the guests have raved about the beds! From "super comfy beds" to "beds were comfortable and clean", the reviewers seem to be getting some quality rest during their stay. Many praised the "comfortable beds and pillows" for contributing to their good night's sleep. In fact, one guest emphasized that they "most nights I got good sleep". The positive feedback seems overwhelming with guests describing the beds as "really comfortable", "very comfy", "comfortable bed" and "Super comfy beds". Overall, it's clear that you won't be disappointed with the bedding options at this hotel. The only negative comment mentioned was "camas mal hechas", which translates to "poorly made beds", but this was a very rare comment among all the positive ones.
Guests of the Holiday Inn & Suites San Mateo - SFO, an IHG Hotel, have mixed reviews about the cleanliness of the hotel. While some noted issues such as dirty bedding or furniture, broken tiles or missing grout and black mold around the bathtub, others praised the housekeeping staff for doing a great job tidying up and providing enough toiletries. Guests appreciated the clean and comfortable rooms, despite minor issues like dirty dishes or torn drapes. Some also appreciated the location's no-frills, clean atmosphere, although others felt that the hotel overall lacked cleanliness. While some guests experienced inconvenience due to a lack of cleaning or issues with the elevator, most praised the housekeeping staff for being on point. Overall, it seems that the cleanliness of the hotel during a guest's stay is hit or miss with some guests having no issues at all, while others notice significant problems.
If you're looking for a hotel with friendly staff, Holiday Inn & Suites San Mateo - SFO, an IHG Hotel might be the right pick for you. Most reviews praise the staff for being kind, helpful and professional. The customer service at the Bistro, in particular, receives high compliments with ANA getting a special mention for her excellent service. Gustavo in the restaurant is also mentioned as being great. Front desk staff receive mixed reviews with some guests finding them lovely and others feeling dismissed or encountering rudeness. However, the majority of reviews highlight the staff's friendliness and willingness to help, making for a great customer experience overall.
If you're worried about finding a safe and comfortable spot to park your car during your stay in San Mateo, you can breathe a sigh of relief at the Holiday Inn & Suites. Guests rave about the plentiful parking options available, which make it easy to come and go as you please. Plus with easy on/off access to the freeway, you can quickly get on the road to wherever you need to go. While there is a fee for parking, it's a small price to pay for peace of mind knowing your car is secure. And with the hotel's perfect location, you won't have to worry about transportation costs as you'll be able to park and walk to nearby attractions. Just be sure to double check with the front desk about any parking fees when checking in.
No, Holiday Inn & Suites San Mateo - SFO, an IHG Hotel doesn't have any pool.
Yes, a spa is available at Holiday Inn & Suites San Mateo - SFO, an IHG Hotel.
No, Holiday Inn & Suites San Mateo - SFO, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn & Suites San Mateo - SFO, an IHG Hotel.
Yes, Holiday Inn & Suites San Mateo - SFO, an IHG Hotel has a gym.
