The Mediterraneo Emotional Hotel & Spa, located in the heart of Santa Margherita Ligure, offers an exceptional experience with its prime location near the Ligurian coast and the convenience of access to local attractions and transport links. The hotel combines a tranquil ambiance with modern amenities and beautifully renovated spaces, providing a charming retreat nestled within serene gardens.
Guests frequently highlight the hotel's cleanliness, noting the immaculate state of rooms and common areas as a significant feature. The recently refurbished property further elevates its charm, ensuring a spotless and inviting atmosphere that complements the overall appeal of the hotel. The dedication of the friendly and attentive staff enhances the experience, with personalized and professional service often receiving praise, creating a welcoming and hospitable environment. Guests are particularly impressed by team members who go above and beyond to assist with recommendations and queries.
The breakfast offerings at the hotel are generally well-received, with many enjoying the varied and high-quality options available. The buffet is noted for its generous selection of savory and sweet choices. However, some guests would prefer a wider range of options, specifically in fresh fruit and cereals, and improvements in coffee quality. Nevertheless, the attentive service and scenic dining areas elevate the breakfast experience.
The rooms, while noted for their elegant and modern decor, attract mixed reviews. Positive aspects include spacious layouts, high ceilings, and balconies or terraces, which guests find appealing. Despite these positives, some reviews mention that room sizes can feel cramped and highlight concerns with outdated furnishings and soundproofing. The comfort of the rooms, supported by comprehensive amenities, contributes to an overall pleasant stay, where many guests find solace and relaxation.
The hotel's spa is another highlight for many visitors, offering a range of facilities including a swimming pool, sauna, and Turkish bath, all praised for providing a relaxing retreat. Although mostly positive, some reviews suggest areas for improvement, such as addressing overcrowding and maintenance concerns.
Guests appreciate the convenience of secure parking options, though the cost is a common point of contention, with some seeing it as prohibitively expensive. The bedding, similarly, receives mixed feedback, with certain amenities praised while others fall short of comfort expectations.
In summary, Mediterraneo Emotional Hotel & Spa is lauded for its excellent location, cleanliness, service, and spa amenities, making it an attractive choice for those seeking a central yet peaceful retreat on the Italian coast. The overall delightful experience is occasionally tempered by specific areas requiring attention, but the positives typically shine through, contributing to a memorable stay.
Additionally, guests have praised the hotel's location which offers easy access to beaches and local attractions. The staff has also received high praise for their friendliness and helpfulness throughout the stay. Guests have noted the cleanliness and modern amenities of the rooms, as well as the quality of the breakfast provided each morning. Overall, the Best Western Regina Elena is a top choice for travelers seeking a luxurious and relaxing stay in a beautiful location.
Hotel Metropole has garnered widespread acclaim from its guests for various aspects of the hotel, delivering an exceptional experience across all categories. The hotel's prime location, a short walk from the center of Santa Margherita and close to the train station and beach, makes it an ideal base for exploring the area, including Portofino. Guests find the setting picturesque with stunning sea views and easy access to local amenities, bars and restaurants. The well-kept gardens and private beachfront add to the serene atmosphere.
Breakfast at Hotel Metropole is frequently highlighted as a standout feature, offering a generous, varied and high-quality spread that caters to diverse tastes. Served on a flowered terrace or veranda with sea views, the breakfast experience is often described as delightful and superb, enhanced by the attentive staff.
The hotel's restaurant also receives praise, particularly for its dinner offerings. Guests commend the excellent cuisine, reasonable pricing and variety of dishes available, including good vegetarian options. The family-run atmosphere with the owner actively involved in service, adds to the dining experience's charm.
The rooms at Hotel Metropole offer a blend of comfort and modernity, noted for their cleanliness, spaciousness and scenic views. Though a few guests mention some rooms needing renovation, the general sentiment is positive with mentions of effective daily cleaning and amenities like balconies or gardens enhancing the stay.
Cleanliness is a consistent theme in guest reviews with many describing the hotel as spotlessly clean and well-maintained. The staff's dedication to maintaining high standards of cleanliness contributes to a comfortable and welcoming environment.
The exceptional staff at Hotel Metropole significantly enhance the overall guest experience. Described as friendly, helpful and professional, the staff's attentiveness and kindness leave a lasting positive impression. This high level of service extends to all areas of the hotel, including the beach and dining areas.
The hotel's spa is another highlight, praised for its relaxing and therapeutic atmosphere, along with stunning facilities like the indoor pool, sauna and gym. Despite being described as small by some, the spa's enchanting qualities and professional, friendly staff make it an exceptional feature.
Guests also appreciate the pool facilities, enjoying the heated seawater outdoor pool and the saltwater indoor pool. The excellent views and magical ambiance of the pool area further enhance the leisure experience.
The private beach area affiliated with the hotel is lauded for its comfort and exclusivity. Guests enjoy the direct access, lovely paths through the gardens, excellent beach service and the picturesque view of the bay.
While the on-site parking is secure and professionally managed, some guests find the parking fee high and mention occasional access difficulties. Despite these concerns, the parking service is generally well-regarded.
Families find Hotel Metropole particularly welcoming with amenities and services catering to those traveling with children. The hotel's accommodating staff and prime location make it a pleasant choice for families, though it is also popular among elderly Italian couples.
Guests' opinions on the beds are mixed with many finding them comfortable and praising the quality of the mattresses. However, some guests note issues with firmness and the quality of the pillows.
Hotel Metropole exudes an atmosphere of luxury with many guests comparing its quality and service to that of a 5-star hotel. The beautiful structure, well-maintained gardens, excellent cuisine and exceptional service collectively create a pleasantly luxurious ambiance, ensuring a memorable stay.
Overall, Hotel Metropole stands out for its prime location, exceptional service and high-quality amenities, making it a top choice for travelers seeking comfort, convenience and a touch of luxury.
Nestled in a prime location, the Imperiale Palace Hotel is a luxurious gem overlooking the scenic bay of Santa Margherita and the tip of Portofino. Its well-maintained gardens and historic charm dating from the 19th century create a mesmerizing ambiance that complements its elevated position atop a hill, providing guests with breathtaking views. Just a short walk from the city center, the hotel offers a picturesque retreat with exceptional facilities, luxurious amenities and friendly, helpful staff enhancing the overall guest experience.
Guests consistently praise the breakfast experience, highlighting the diverse and well-presented selection, which includes freshly cooked to order options and an abundant buffet. Enjoying breakfast on a beautiful terrace overlooking the sea with top-notch service from the friendly and professional staff, adds to the delightful morning ambiance. Although there are occasional comments about minimal staffing, the breakfast is often described as one of the best hotel breakfasts ever experienced.
The dinner offerings at the Imperiale Palace Hotel are generally seen as very good with quality food and drinks, sometimes described as excellent. The romantic ambiance of the restaurant and the poolside service for dinner receive positive remarks. While some guests feel that the food might be overpriced and service could be better trained, the evening bar service staff add to the overall charm of dining at the hotel.
Room accommodations offer a mixed experience. Guests appreciate the beautiful, spacious and comfortable rooms, many with stunning sea views and balconies, featuring attractive furnishings and exceptional bedding. However, some rooms near train tracks suffer from noise disturbances and certain areas are noted to be outdated or in need of better insulation and maintenance. Despite these drawbacks, the historical decor, lovely garden paths and convenient location are well-received with sea view rooms highly recommended.
The Imperiale Palace Hotel excels in cleanliness with the property and grounds consistently described as exceptionally clean and tidy. Guests appreciate the regular housekeeping services and immaculate gardens, contributing to the overall positive impression of the hotel's maintenance.
The staff at the Imperiale Palace Hotel are frequently highlighted for their friendly and attentive service, making guests feel valued and special, especially during unique occasions. From the reception to the beach club, the personnel's accommodating nature and professionalism enhance the charm of the hotel's lavish amenities, despite minor criticisms about service consistency.
The pool area is highly praised, featuring a heated seawater pool and a waterfront lounge area reached through scenic gardens. The private beach is also a standout feature, offering a fantastic organized setting with a bar and restaurant, enhancing the overall guest experience.
Overall, the Imperiale Palace Hotel combines historical elegance and modern updates with a superb location, making it a highly recommended destination for a lavish seaside escape. Guests are treated to top-notch service, exceptional dining, luxurious accommodations and meticulously maintained surroundings, ensuring an opulent and memorable stay.
Hotel Continental, nestled along the stunning Ligurian coast, garners high praise for its spectacular location. The hotel offers breathtaking panoramic views of Santa Margherita Ligure and direct access to a pristine private beach. Its proximity to key attractions like Portofino and Cinque Terre, along with convenient transport links, makes it an ideal base for exploration. The beautiful sea views from the rooms, well-maintained garden and inviting seafront terraces contribute to an idyllic and relaxing atmosphere.
The hotel's dining experiences also receive enthusiastic acclaim. Breakfast is hailed for its exceptional variety and quality, featuring sweet and savory options, fresh fruits and traditional Italian sweets, all enjoyed on a terrace with stunning sea views. Dinner at the beachfront restaurant impresses with fresh, delicious dishes and an ever-changing menu. The service is frequently described as perfect with friendly and attentive staff ensuring a memorable experience. Guests particularly rave about specific dishes like pesto lasagna and lamb.
Cleanliness throughout the hotel is consistently praised, from the modern rooms to the tidy common areas and well-cared-for gardens. This high standard of hygiene extends to the dining areas as well, ensuring guests enjoy their meals in a spotless environment. The staff at Hotel Continental are highlighted for their friendliness, professionalism and attentiveness, contributing to a welcoming and pleasant stay.
The hotel's rooms receive mixed reviews, though many guests commend their comfort and cleanliness. Beautiful balconies with stunning sea views add a special touch for many, although some guests note issues with room size, outdated decor and noise. Despite these criticisms, the overall sentiment remains positive due to the hotel's excellent amenities and services.
The spa and gym offer additional benefits with many guests appreciating the well-equipped facilities and beautiful settings. However, some areas like the spa's accessibility and the gym's equipment maintenance do have room for improvement. The hotel's beach stands out for its cleanliness, private setting and beautiful surroundings, although additional costs for some amenities are noted.
Parking at Hotel Continental is appreciated for its availability and efficient valet service, although feedback on pricing varies. Overall, the combination of a prime location, excellent dining, top-notch cleanliness and friendly staff makes Hotel Continental a favored choice for travelers seeking a memorable and enjoyable stay amidst picturesque surroundings.
Splendido, A Belmond Hotel, Portofino is a luxurious hotel that offers breathtaking views of Portofino from every corner. The location is considered the best in Portofino and the hotel's shuttle service makes it easy to get to the port. The rooms are beautifully decorated and offer excellent views of the sea with spacious junior suites and classic rooms available. The staff is highly praised for their efficient, friendly and professional service with specific mentions given to Vladimir, Daniele and Luca. The pool is a standout feature with guests using words like "fabulous" and "wonderful" to describe it. Overall, Splendido, A Belmond Hotel, Portofino is an exceptional and fabulous hotel that offers an unforgettable experience.
The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Hotel Riviera receives high praise from guests for its exceptional location, ideally placed directly across from the waterfront with stunning sea views and just steps away from the beach, promenade, cafes, shops and historical sites of Rapallo. The strategic placement also provides easy access to the old town, train station and other transport links, enhancing convenience for travelers. Additionally, the charming old building further adds to the hotel's appeal.
Guest feedback on breakfast is more mixed but generally leans positive. Many appreciated the wide variety and quality of options, including gluten and lactose-free choices, served in a room with a sea view. While some did note that popular items could run out before service ended and there were requests for greater variety and better management, the friendly staff during breakfast service were often highlighted as a positive aspect.
Rooms at Hotel Riviera are spacious and clean, often featuring breathtaking sea views and a classic or retro decor. However, some updates and renovations could improve the overall experience; several reviews mentioned dated furniture and bathrooms as well as the need for better soundproofing and air conditioning. The cleanliness of the rooms generally receives good marks, although some guests encountered issues with inadequate cleaning.
The staff are frequently commended for their friendliness, efficiency and willingness to assist. Specific individuals, such as receptionists Irene and Emanuel, were noted for their exceptional service, along with the night staff and the cleaning team. These positive interactions significantly contributed to the overall guest experience.
As for the beds, opinions are divided. Some guests found them comfortable, but many reported issues with hard mattresses and thin pillows. The quality of bedding was another area of concern with some describing it as old and poorly fitting.
Overall, Hotel Riviera offers a welcoming and comfortable stay with its excellent location, friendly staff and clean, spacious rooms. While some areas, such as breakfast variety and bed comfort, could use improvement, the hotel’s positive attributes make it a popular choice for visitors to Rapallo.
Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.