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Summary of reviewsHotel San Sebastián Orly, Affiliated by Meliá, offers a delightful stay with a myriad of positives greatly overshadowing its minor drawbacks. Its prime location is consistently celebrated by guests, being just steps away from the iconic La Concha beach with many attractions, dining options and the old town within walking distance. The proximity to the beach provides numerous rooms with stunning sea views, making it an ideal retreat for scenic enthusiasts.
The breakfast experience is well-received, noted for its variety and quality with guests enjoying a range of hot and cold items in a pleasant setting. The friendly and attentive staff further enhance the breakfast experience. Though some find the breakfast cost high, many believe the extensive offerings justify the expense. Dinner options within the hotel, however, are limited, but the wealth of nearby dining establishments compensates for this.
Rooms are consistently praised for their spaciousness, cleanliness and comfort. Guests especially appreciate the large, comfortable beds and the beautiful sea views from many rooms. While some rooms could benefit from modern updates, most guests find the accommodation more than satisfactory with a few minor maintenance issues not detracting significantly from the overall positive room experience.
Cleanliness is a notable strength with rooms and common areas well-maintained by an efficient housekeeping team. The staff across the hotel receive commendations for their friendliness, attentiveness and professionalism, contributing significantly to an inviting and pleasant stay. The WiFi service is generally reliable and satisfactory, though a few guests encounter connectivity issues.
For family stays, the hotel is appreciated for its spacious rooms and welcoming atmosphere, though it lacks specific family-oriented amenities. The central location remains a significant advantage, facilitating easy exploration of the city's attractions.
Parking is available and secure, though some guests find it expensive and narrow, presenting a challenge for larger vehicles. Nonetheless, its availability and security are seen as beneficial.
Beach lovers will find the hotel’s proximity to La Concha beach unbeatable with easy access and beautiful views enhancing the seaside experience. The blend of convenience to urban services and picturesque coastal scenery makes it ideal for those seeking both relaxation and exploration.
Overall, Hotel San Sebastián Orly, Affiliated by Meliá, stands out for its excellent location, comfortable rooms, commendable breakfast and friendly staff, making it a great choice for travelers to San Sebastián. Show more
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Hotel near The Beach
Located in Donostia-San Sebastián, this hotel offers convenient access to Ondarreta Beach. It is a suitable option for those seeking beach proximity and city exploration.
Hotel Taking Steps Towards Sustainability
This hotel follows sustainable initiatives, including offering guests the option to decline daily cleaning services. It mentions Ecostars® certification and implements a policy for suppliers to adopt sustainability criteria. The hotel also uses cruelty-free and 0% bath products.
Family Friendly Hotel
This hotel is located in central San Sebastián and offers spacious rooms, making it suitable for families. It is within walking distance of the beach.
Dog Friendly Hotel
This hotel is pet-friendly and offers a decent stay for guests traveling with their dogs.
Romantic Hotel
Guests consistently highlight its suitability for honeymooners, calling it an ideal and preferred choice for romantic getaways.
Accessible Hotel
This hotel provides 'Accessible rooms' and 'Facilities for guests with mobility issues'. A 'barrier-free room' is available, featuring a double bed at a lower height and a fully adapted shower. The hotel ensures wheelchair accessibility throughout its grounds, and some rooms are equipped with a roll-in shower.
4-Star Hotel
This hotel provides comfortable accommodations and essential amenities for a pleasant stay. It is affiliated with Meliá, ensuring a certain standard of quality and service.
Luxury Hotel
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Parking
Room Types
Standard Twin RoomThis bright room comes with minibar, safe, hairdryer and flat-screen TV with satellite channels.
Premium Twin RoomThis spacious room comes with premium mattress by Flex and a fully equipped bathroom with bathrobe, slippers and hairdryer. It also features minibar, safe, coffee maker, kettle, sound tower and a flat-screen TV with satellite channels.
Premium Room with Sea ViewThis spacious room with sea view comes with premium mattress by Flex and a fully equipped bathroom with bathrobe, slippers and hairdryer. It also features minibar, safe, coffee maker, kettle, sound tower and a flat-screen TV with satellite channels.
Junior Suite with TerraceThis suite is located on the top floor and offers views of San Sebastián. It comes with minibar, safe, coffee maker, kettle, sound tower and a flat-screen TV with satellite channels. The bathroom is equipped with bathrobe, slippers and hairdryer. Some suites feature also a hydromassage bath.
Family Room (2 Adults + 2 Children)Providing free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.
Junior Suite with Terrace and Sea ViewThis suite features minibar, safe, coffee maker, kettle and a sitting area with a flat-screen TV with satellite channels and sound tower. The bathroom is fully equipped with spa bath, bathrobe, slippers and hairdryer.
Double Room - Disability AccessThis double room is completely adapted for disabled people and wheelchair users. It features a double bed lower than normal and a fully adapted shower. It also has minibar, flat-screen TV with satellite channels and safe.
Premium Queen RoomThis double room features air conditioning, minibar, safe, coffee maker, kettle, sound tower and flat-screen TV with satellite channels. The fully equipped bathroom comes with bathrobe, slippers and hairdryer.
Standard Queen RoomThis queen room features air conditioning, minibar, safe and a flat-screen TV with satellite channels.
Two Connecting Double RoomsThis room is composed of one twin room and one queen room. It has safe, minibar, hairdryer and a flat-screen TV with satellite channels.
Junior Triple Suite with TerraceThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Featuring a terrace with city views, this suite also provides a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Hotel San Sebastián Orly, Affiliated by Meliá, boasts an exceptional location in San Sebastián, making it an ideal choice for travelers. Guests frequently emphasize its prime position, just steps away from La Concha beach and conveniently close to the old town and city center. This central placement allows for easy access to shopping, dining and various attractions, all within walking distance.
The hotel's proximity to the beach, promenade and historic sites enhances the overall experience, offering picturesque sea views and vibrant cityscapes. The convenience of underground parking and helpful staff further contribute to a hassle-free stay. Rooms are noted to be spacious, comfortable and clean with many offering spectacular views of the bay.
Overall, the mix of excellent location, remarkable views and good facilities ensures that Hotel San Sebastián Orly stands out as an optimal base for exploring the beauty of San Sebastián.
Breakfast
Hotel San Sebastián Orly, Affiliated by Meliá, offers a breakfast experience that has received largely positive feedback from guests with many praising its variety and quality. Guests have described the breakfast as very good, amazing and spectacular, highlighting the abundance and diverse range of food options. The buffet breakfast is appreciated for its completeness, featuring both hot and cold items, which has left many guests feeling satisfied and well-fed.
The setting of the breakfast room, sometimes with lovely views, adds to the overall enjoyable experience, making it a delightful start to the day. Notable mentions include the availability of sparkling wine and champagne, which have added a festive touch for some visitors. The staff's friendliness and the well-maintained dining area further enhance the breakfast experience, receiving commendations from patrons.
However, some guests found the breakfast to be on the expensive side. The cost, which can reach up to 19 euros per person, seemed high to several reviewers, especially when compared to nearby dining options. Despite this, many felt the price was justified by the extensive and high-quality offerings. A few guests noted that the breakfast was somewhat average or basic and suggested that it could be improved, particularly in terms of the quality of the orange juice and coffee.
Overall, the breakfast at Hotel San Sebastián Orly is generally deemed to be of high value with most guests enjoying the extensive variety and quality, despite a few remarks about its cost and simplicity.
Dinner
Hotel San Sebastián Orly, Affiliated by Meliá, is well-located with several good bars and restaurants in the vicinity, offering a variety of dining options nearby. However, the hotel itself does not provide an in-house restaurant or cafeteria for lunch or dinner, limiting the dining options within the premises. Guests have noted the absence of room service for meals and have highlighted the difficulty in finding food within the hotel itself.
On a positive note, the breakfast at the hotel has received much praise, described as good, excellent, fine and very nice. The staff is also considered helpful, contributing to a pleasant breakfast experience. Despite these morning offerings, the lack of dining options for the rest of the day, including no dinner service and a small dining room, has been a point of contention.
Overall, while the in-house dining services at Hotel San Sebastián Orly could be improved, guests can still enjoy hearty breakfasts and explore the numerous dining opportunities in the surrounding area.
Rooms
Hotel San Sebastián Orly, part of the Meliá collection, offers an array of rooms that consistently receive praise for their spaciousness, cleanliness and comfort. Many guests have highlighted the generous room sizes with particular notes on their brightness and the stunning sea views available from many of the upper-floor rooms and suites. These high-floor rooms also benefit from being particularly quiet, away from the hustle and bustle of the city below.
The decor in the rooms varies with some recently renovated to a modern standard while others still retain an older, slightly outdated charm. Guests have appreciated the large, comfortable beds, well-maintained cleanliness and thoughtful room layouts. Facilities in the rooms often include large bathrooms, some featuring whirlpool bathtubs, although a few guests have remarked that some bathrooms could benefit from modernization due to their small size and basic fittings.
Despite some minor maintenance issues, such as dated furniture and occasional AC problems, the overall feedback on room comfort remains positive. The rooms are equipped with essential amenities, contributing to a comfortable stay, alongside reliable wifi for those needing to stay connected. Notably, the views from the rooms often receive high praise with many overlooking the picturesque bay or the scenic Mount Igueldo.
Hotel San Sebastián Orly's central location is also a significant advantage, offering easy access to the waterfront, historic center and a range of cafes and restaurants. While some rooms could use updating and a bit of maintenance, the consistent cleanliness, comfort and excellent views, combined with the hotel's prime location, make it a desirable choice for travelers to San Sebastián.
Beds
Hotel San Sebastián Orly, Affiliated by Meliá, has garnered mixed reviews regarding its bed comfort, but overall, many guests have found the sleeping arrangements to be commendable. A recurring highlight among the guest comments is the high level of comfort provided by the beds. Words such as "very comfortable bed", "large bed" and "comfy bed" frequently appear in the reviews, describing both the mattresses and the bedding. Numerous guests appreciated the quality of the bedding, labeling it "excellent," "soft," and "clean."
The comfort extends to pillows as well, which are often mentioned in a positive light although some guests thought they were "bulky" or "hard and tall". There are also remarks on preferences for mattress firmness with some guests noting that the mattresses were either too soft or too hard for their liking, but many found them just right.
Beds varied in size with notable mentions of king-size and queen-size beds being particularly appreciated for their spaciousness. Some guests, however, experienced issues with bed size and noise, pointing out that some beds were "small" or "narrow," making sleeping less comfortable for couples.
While a few reviews did mention uncomfortable bedding with terms like "very uncomfortable bed and pillows" and "squeaky bed," they are in the minority. Despite these occasional negatives, the overarching sentiment on the comfort and quality of the beds at Hotel San Sebastián Orly leans positively with many guests enjoying restful nights and praising the accommodation’s bedding provisions. The location of the hotel also adds to the comfort, often being noted alongside the bed comfort as a significant plus.
Cleanliness
Hotel San Sebastián Orly, Affiliated by Meliá, is frequently praised for its cleanliness by guests. The rooms are described as spotless, clean and very well-maintained, contributing to a comfortable and pleasant stay. Guests often highlight the overall cleanliness of the hotel with common areas and facilities receiving positive remarks. The housekeeping team is recognized for their efficiency and attention to detail, ensuring that rooms are kept fresh and tidy.
However, some reviewers noted certain areas where cleanliness could be improved. Occasional issues such as outdated bathrooms, dust and remnants from previous occupants were mentioned. A few guests reported specific incidents like poor air quality and maintenance needs in some areas, which slightly marred their experience.
Despite these minor concerns, the majority of guests agree that the hotel's commitment to cleanliness stands out, making it a reliable choice for those prioritizing hygiene in their accommodations. Overall, Hotel San Sebastián Orly maintains a high standard of cleanliness, ensuring a generally pleasant stay for its visitors.
Staff
At Hotel San Sebastián Orly, the standout feature is undoubtedly its staff. Guests frequently highlight the team's friendliness, attentiveness and professionalism. The reception staff, in particular, receive accolades for their warm welcomes and efficient service with mentions of individuals going above and beyond to ensure a comfortable stay.
Kindness and helpfulness are recurring themes with guests appreciating the accommodating nature of the staff regarding early check-ins and late departures. Housekeeping and other service personnel are also noted for their thoroughness and pleasant demeanor.
While most feedback praises the exceptional service, there are occasional instances of less favorable interactions, suggesting room for consistency. Overall, the staff's dedication to creating a welcoming environment and their proactive approach to solving problems shine through, significantly enhancing the guest experience at this centrally located hotel.
Wi-Fi
Hotel San Sebastián Orly, Affiliated by Meliá, offers complimentary WiFi in the rooms, which many guests find satisfactory. Most reviews mention that the WiFi is good with acceptable speed and stable connectivity. WiFi reception generally receives positive comments, highlighting its reliability and good speed. However, there are a few mixed opinions. Some visitors encountered issues where the WiFi did not reach their rooms or the connection would disconnect every 5 to 10 minutes, requiring re-entry of login credentials. A few guests also experienced insecure connections and overall weak signals. Despite some connectivity challenges, the majority of users found the WiFi experience to be a positive addition to their stay at the hotel.
Beach
Hotel San Sebastián Orly, Affiliated by Meliá, boasts an exceptional location for beach lovers, particularly those with an eye for scenic beauty. Nestled just steps away from the renowned La Concha beach, the hotel offers easy access to the shoreline, making it possible to enjoy the sand and sea with minimal effort. Guests frequently mention the proximity to the beach and the ease of getting there, often describing it as a one-minute walk or just across the street.
The stunning views from the rooms, especially those overlooking the bay or La Concha beach, add significant value to the stay. The balconies provide gorgeous sea views, perfect for soaking in the serenity of the coast. The hotel's location is also commendable for its convenience to the old town and essential urban services, making it an ideal spot for both relaxation and exploration.
Cleanliness is another highlight with guests repeatedly noting the well-maintained interiors and the pristine condition of the beach. Safety is assured, creating a comfortable environment for all visitors. Additional amenities like underground parking and pet-friendly options further enhance the experience.
For those looking to blend a beach holiday with cultural exploration and urban convenience at a good price, this hotel is an excellent choice. Its unparalleled proximity to La Concha beach and the picturesque promenade makes it a prime destination for a delightful seaside escape.
Parking
Hotel San Sebastián Orly, Affiliated by Meliá, offers various parking options that cater to different needs, most notably its secure underground parking. Guests appreciate the convenience of having parking directly at the hotel or nearby with several reviews noting the ease of access and direct connection to the hotel. Many found the private, covered and secure parking excellent, particularly valuing the ability to reserve a spot in advance.
However, multiple reviews also point out that the parking spaces are quite tight and can be challenging, especially for larger vehicles. Some guests reported difficulties maneuvering and handling luggage due to the narrowness and layout of the parking facilities.
In terms of cost, parking at the hotel is frequently described as expensive with daily fees ranging from 22 to 24 euros. This high price is mentioned consistently and is considered excessive by a number of guests, especially when compared to the overall cost of the stay. Despite this, the availability and security of the parking are generally viewed positively.
Overall, while the parking at Hotel San Sebastián Orly is seen as secure and convenient, the high cost and limited space may be a drawback for some travelers.
Family
Hotel San Sebastián Orly, Affiliated by Meliá, receives positive feedback for its family-friendly features and accommodations, even though it has certain shortcomings. The availability of spacious family rooms and a general atmosphere welcoming to families are highlighted positively. The rooms, often large and some offering connected configurations, are particularly appreciated for accommodating families comfortably. Additionally, the hotel staff is noted for being very welcoming and efficient, contributing to a pleasant stay.
Guests frequently praise the excellent and varied breakfast, which caters to all types of guests, including children. However, some reviews mention that the bathrooms are quite small and challenging to use for multiple guests at a time. The central location of the hotel, close to the activities in the old town and convenient for walking, is another significant advantage for families looking to explore the city easily.
Despite these advantages, there are notable gaps in family-specific amenities. The hotel doesn't provide dedicated family activities or childcare and some guests felt that it lacked a truly family-oriented environment. Noise from hallways also appeared as a minor issue, possibly affecting the overall family experience.
In summary, while Hotel San Sebastián Orly offers comfortable and spacious family rooms in a prime location with a warm staff and excellent breakfast, it may fall short for families seeking more dedicated child-focused amenities and quieter spaces.
Nightlife
'Hotel San Sebastián Orly, Affiliated by Meliá', boasts a prime location highly praised for its proximity to the vibrant nightlife of San Sebastián. Guests find it conveniently close to a wealth of bars and nightclubs, making it a great choice for those looking to explore the city's evening entertainment options. Restaurants are notably accessible, situated just half a block from the hotel, enabling guests to enjoy dining experiences in the old town with ease. The highly-rated bars and nightlife options are within a short walk with some venues as close as 150 meters away. The hotel's location offers easy access to the old city center with a pleasant 10 to 15-minute walk to reach its heart. However, some guests have noted disturbances from late-night conversations and laughter from nearby rooms. Despite this, the hotel's prime positioning next to the old town and its surrounding nightlife manages to charm visitors looking for both convenience and vibrant local experiences.
4 Star
Hotel San Sebastián Orly, affiliated with Meliá, appears to fall short of the high standards typically associated with a 4-star rating with many guests expressing disappointment in various aspects of their stay. Key criticisms include the outdated and old-fashioned appearance of the rooms and overall décor with some rooms described as very small and poorly maintained. Issues such as lack of storage, insufficient soundproofing and inadequate heating in the bathrooms were frequently mentioned. The condition and cleanliness of the facilities, including old and small elevators and worn-out amenities, further detracted from the experience.
The absence of amenities usually expected in a 4-star hotel, such as smart TVs and a bar, raised concern among guests. The limited variety in breakfast options and the ambient atmosphere did not meet guests' expectations for a hotel of this rating. The hotel's service quality was perceived as lacking with room and staff service not living up to 4-star standards, contributing to an overall sentiment that the hotel does not justify its upscale classification.
Despite these criticisms, guests appreciated the hotel's prime location and recognized the friendly and helpful staff. However, the general consensus indicates that the hotel needs a significant upgrade and better maintenance to truly meet the expectations of a 4-star establishment.
Accessible
Hotel San Sebastián Orly, Affiliated by Meliá, offers a mixed experience regarding accessibility for guests with disabilities. On the positive side, the hotel has made efforts to accommodate disabled guests by providing specific rooms designed for those with disabilities, featuring amenities such as lower sinks, disabled toilets and showers. The presence of an accessible elevator at the reception area and secure private parking facilities are noted benefits, even though garage space comes at a cost of €22 per day.
However, several challenges make the hotel's overall accessibility less than ideal. Access from the entrance hall to the elevators is hindered by a non-functional disabled lift and the elevators themselves are reportedly too small and narrow for wheelchair users. The hotel also features stairs leading to the elevators, making it difficult for those with reduced mobility to navigate. Despite having certain rooms and facilities designed for disabled guests, there are criticisms about the lack of clearly mentioned handicap facilities and the absence of accessible rooms and parking.
In essence, while the hotel provides some level of support for guests with disabilities, there is significant room for improvement in terms of overall accessibility and ease of mobility within the premises.
Honeymoon
Hotel San Sebastián Orly, Affiliated by Meliá, stands out as a prime choice for couples on their honeymoon. Guests consistently highlight its suitability for honeymooners, calling it an ideal and preferred choice for romantic getaways. The hotel offers stunning sea views from its suites, which adds to the romantic ambiance. Visitors frequently praise the rooms for being beautiful, clean and boasting breathtaking sea views. The staff also earns accolades for their welcoming attitude towards honeymooners, making the entire experience even more special. The location near the beach further enriches the romantic feel, ensuring a memorable stay for couples celebrating their new life together.
Luxury
Hotel San Sebastián Orly, Affiliated by Meliá, is often praised for its luxurious offerings, creating an upscale atmosphere for guests seeking an indulgent experience. The hotel boasts a prime luxury setting with splendid decor that aligns with its 4-star rating. Guests frequently highlight the luxury of the bedding and accommodations, making it a suitable choice for those on a luxury trip. Accommodations such as junior suites with large windows and other luxury suites add to the opulent experience.
However, some reviews note that the rooms seem tired considering the price with some guests expressing that the experience was disappointing for a 4-star hotel. Despite these critiques, the majority of feedback suggests that the hotel provides a comfortable and luxurious stay, befitting its standing as a 4-star establishment.
Romantic
Hotel San Sebastián Orly, Affiliated by Meliá, stands out as a prime destination for couples seeking a romantic retreat. The hotel offers a quaint atmosphere and excellent relaxation, making it a perfect choice for a romantic trip. Its prime location near the beach, coupled with stunning views of the ocean, contributes to an idyllic setting for honeymooners and those on a romantic escape. The romantic sunsets are especially highlighted as a memorable experience, offering couples an unparalleled sense of love and tranquility. Guests frequently characterize the hotel as abounding in romantic vibes and highly recommend it for a relaxing, stress-relief getaway. Whether it's a romantic weekend or a longer stay, the romantic location and atmosphere of Hotel San Sebastián Orly ensure a memorable experience filled with love and serenity.
Dog Friendly
Hotel San Sebastián Orly, Affiliated by Meliá, receives a mix of reviews when it comes to its dog-friendly facilities, services, amenities and rules. The hotel is positively noted for allowing guests to bring their pets, making it convenient for families traveling with dogs. Guests appreciated thoughtful touches such as dog beds, bowls and treats ready in the room upon arrival, along with the additional gesture of biscuits and water for the pet owners.
The general comfort of the hotel, especially the beds, received applause alongside the pet-friendly accommodations. However, the cost of €30 per night for a small dog was frequently criticized as excessive. There were also mentions of an exhaustive list of conditions and a maximum weight limit for pets, which some found restrictive.
An important point of contention was the prohibition of pets in the breakfast room despite the additional charges. This left some guests feeling shortchanged when their pets could not join them in certain areas of the hotel. Soundproofing issues were occasionally mentioned, particularly in relation to hearing other dogs barking.
Despite these concerns, the extra amenities for dogs, along with the hotel's close proximity to a nice underground parking and a dog-friendly beach, make it a desirable option for many pet owners. Overall, the hotel provides a comfortable stay with pet-friendly accommodations, albeit at a higher price and with several regulations to follow.
No, Hotel San Sebastián Orly, Affiliated by Meliá doesn't have any pool.
No, a spa isn't available at Hotel San Sebastián Orly, Affiliated by Meliá.
Yes, Hotel San Sebastián Orly, Affiliated by Meliá welcomes dogs.
Yes, parking facilities are available at Hotel San Sebastián Orly, Affiliated by Meliá.
No, Hotel San Sebastián Orly, Affiliated by Meliá doesn't have a gym.