The Best Western Plus Burlington Hotel in Folkestone receives commendable reviews for its location, services and overall experience, making it a favored choice among travelers. Situated by the sea, the hotel offers stunning views of the English Channel and quick access to key attractions like the town center and Folkestone harbour. The hotel’s historic Victorian architecture, complete with stained glass windows, adds a unique charm that guests appreciate. The proximity to the Eurotunnel is particularly valued by travelers crossing the channel, providing a peaceful retreat in a tranquil, residential setting.
Guests consistently praise the cleanliness of the hotel. The rooms are highlighted for their modern bathrooms, immaculate upkeep and comfortable furnishings. With a mix of room sizes, including dog-friendly options, the accommodations cater to diverse needs.
The staff at Best Western Plus Burlington Hotel are a significant contributor to its positive reputation. Described as friendly, helpful and professional, the staff enhance the guest experience with efficient check-in/out processes and exceptional service in the restaurant. Specific individuals, such as bar manager Mark and receptionist Gary, are often singled out for their outstanding hospitality.
Dining at the hotel receives mixed but largely favorable reviews. Breakfast offerings are noted for quality and variety with options catering to different dietary preferences, although some guests suggest improvements in service speed and food temperature. Dinner at the Bay Tree Grill garners high praise for its flavorful dishes and inviting ambiance. However, slow service and occasional menu availability issues are areas for potential enhancement.
The WiFi connection is a point of frustration for some guests with reports of instability and poor reception, particularly in certain parts of the hotel. Conversely, other guests have found it to be adequate for their needs.
When it comes to comfort, the beds receive mixed feedback. While many guests find them very comfortable, others find them too firm. Personal preferences for mattress firmness seem to play a role in these varied opinions.
Business travelers find the hotel accommodating with business-ready facilities, including a well-maintained business center and comfortable workspaces in rooms. However, some logistical challenges, like parking and additional fees, have been noted.
In terms of accessibility, the hotel offers several features making movement easy for guests with disabilities, including accessible rooms and facilities. Nonetheless, improvements in disabled parking have been suggested.
Overall, the Best Western Plus Burlington Hotel provides a welcoming stay with excellent service, comfortable accommodations and a prime location. The historical charm combined with modern amenities makes it a popular choice for both leisure and business travelers who appreciate quality, convenience and friendliness.
Beachborough Park has garnered highly positive reviews across various categories, establishing itself as a preferred choice for travelers, particularly those using the Eurotunnel.
Located merely 2 to 5 minutes from the Eurotunnel terminal, the hotel's proximity serves as a significant convenience for early and late arrivals. Its setting amidst the serene Kent countryside further enhances its appeal, offering a tranquil retreat with beautiful rural landscapes and green spaces perfect for relaxing walks or outings with pets. The hotel’s central location also affords easy access to local attractions in Folkestone and Hythe and the ferry port in Dover.
The breakfast at Beachborough Park stands out in guest feedback. It is predominantly continental, offering fresh croissants, toast, yogurt, muesli, fruit and high-quality coffee, often delivered to rooms for added convenience. For early travelers, thoughtfully prepared takeaway breakfast bags are available. Freshness, variety and personalized service enhance this delightful start to the day with special treats provided for dogs adding a unique touch.
While the hotel does not offer dinner onsite, guests appreciate the staff's proactive recommendations and reservations at local pubs and restaurants. Nearby dining options, such as The Gatekeeper Inn and various eateries in Hythe, receive favorable remarks. The staff’s help in facilitating deliveries when needed ensures guests are well catered for even without in-house dining.
Beachborough Park's accommodations are praised for their cleanliness, charm and comfort. The rooms, housed in quaint converted stables and barn buildings, are described as clean, spacious and well-equipped. Many feature comfortable beds and spotless bathrooms, though some mention smaller or simpler facilities in a few rooms. The property's commitment to hygiene is consistently highlighted.
Guest experiences are further enriched by the exceptionally friendly and accommodating staff with hosts such as Rob, Gordon and Lisa frequently mentioned for their hospitality. The team’s flexibility and attentiveness, including accommodating late arrivals and special dietary needs, foster a welcoming and supportive environment.
Additional amenities such as reliable and fast WiFi, convenient, secure and ample parking and EV charging facilities contribute positively to guest satisfaction. Beachborough Park’s accessibility is generally well-regarded, though some reviews suggest enhancements in bathroom safety features.
The property’s luxurious atmosphere, coupled with excellent service and pristine accommodations, also earns it high marks, particularly with the unique charm of the converted stables. The hotel's dog-friendly policies, extensive pet amenities and expansive grounds make it an ideal stopover for travelers with pets.
Overall, Beachborough Park delivers a consistently pleasant and comfortable experience, backed by its strategic location, immaculate facilities and warm, hospitable staff, making it a standout choice for a restful getaway.