Accessible HotelThis hotel offers facilities for disabled guests, including accessible bathrooms with emergency cords and grab rails, and a lower bathroom sink. Wheelchair access is available throughout the grounds, and accessible parking is provided. A portable wheelchair ramp is available for the two steps at the main entrance. Ground floor rooms are available for guests with mobility difficulties.
Show more
Summary of reviews related to the 'Accessible' categoryThe Stone House Hotel, part of the Bespoke Hotel chain, offers a quaint and pleasant stay but has significant limitations when it comes to accessibility for guests with disabilities. The hotel lacks essential features like lifts and accessible ramps and its many stairs make navigation a challenge, especially for those with mobility issues. Although the main public areas can be accessed with wheelchairs, the pathways to the gardens and other areas are difficult to traverse. The dedicated disabled parking space could benefit from being wider to accommodate wheelchair access more conveniently.
The rooms, while comfortable and clean, do not come equipped with necessary disability amenities. Furthermore, the accessible rooms that are available come with their own set of challenges, including inadequate bathroom design and the need for better accessibility from the garden. Guests have also pointed out the absence of an accessible shower and the high charges for accessible room options.
Staff interaction with service pets has been praised, contributing positively to the stay of guests requiring assistance animals. Despite these pockets of good service, overall wheelchair accessibility remains a significant issue at Stone House Hotel, making it less than ideal for disabled travelers.
Show moreRead review summaries for all categories
