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Summary of reviewsQuality Inn & Suites Silicon Valley stands out as a strategically located and convenient option for both leisure and business travelers. Nestled in the heart of Silicon Valley, the hotel is close to notable sites such as Levi's Stadium, shopping centers, Santa Clara's business scene, and various food options. Its location provides easy access to major freeways, airports, and public transit, proving ideal for exploring local attractions and bike trails. The peaceful and visually pleasing surroundings, along with convenient parking, further enhance the ease and value of staying here.
The breakfast offering at Quality Inn & Suites is a highlight for many guests, lauded for its variety and quality. Guests enjoy an assortment of hot options like scrambled eggs, sausages, and waffles, complemented by continental choices such as cereals and pastries. The attentive staff ensures the breakfast area is well-maintained and replenished, making the meal a delightful start to the day.
Guests have mixed reviews regarding the rooms, though positive aspects are noted. Rooms are generally spacious and comfortable, equipped with amenities like mini-fridges and coffee makers. Some have been recently remodeled, contributing to cleanliness and comfort. Features such as Netflix availability and USB chargers are appreciated, contributing to a quiet and restful stay. While there are concerns about outdated furnishings and occasional cleanliness issues, the hotel offers essential comfort for short stays.
Cleanliness receives varying feedback. Many guests commend the clean rooms and areas maintained by hardworking housekeeping staff. However, some notice minor disrepair and outdated decor, signaling a need for further refurbishment efforts. The friendly and attentive staff, particularly at the front desk, receive commendation, consistently delivering excellent customer service and contributing to a positive and welcoming atmosphere.
Parking is generally seen as a convenient, complementary feature of the hotel, though some guests find it crowded or cramped. Overall, it remains a functional and appreciated amenity, especially as it is free of charge.
The beds are often highlighted for their comfort and clean linens, creating a restful environment. Despite minor issues like noise and size discrepancies, the beds contribute to the overall tranquility and relaxation sought by travelers.
For budget-conscious travelers, Quality Inn & Suites Silicon Valley provides a satisfactory experience with appealing pricing and valuable offerings like a homemade breakfast. While the hotel shows signs of aging and benefits from further cleaning, it remains a safe, practical choice for those seeking affordable accommodations in Silicon Valley. Show more
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Hotel with Parking
This hotel offers complimentary guest parking and free self parking on-site, providing convenient and cost-effective parking for guests.
Accessible Hotel
This hotel offers facilities for disabled guests and wheelchair accessibility. Accessible accommodations are available via exterior corridors.
3-Star Hotel
This hotel offers comfortable accommodations and a convenient location near Silicon Valley attractions. It provides good value for money with essential amenities.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Queen RoomRoom offers a flat-screen cable TV, a microwave, a fridge and tea/coffee-making facilities. Includes free Wi-Fi.
Double Room with Two Double BedsRoom offers a flat-screen cable TV, a microwave, a fridge and tea/coffee-making facilities. Includes free Wi-Fi.
King RoomRoom offers a flat-screen cable TV, a microwave, a fridge and tea/coffee-making facilities. Includes free Wi-Fi.
Queen Suite - Non-SmokingOffering free WiFi, this non-smoking suite includes a flat-screen cable TV, a refrigerator, a microwave and a coffee machine.
King Room - Disability Access/Non-SmokingOffering free WiFi, this disability access room includes a flat-screen cable TV and a coffee machine.
Queen Suite - Disability AccessOffering free WiFi, this disability access suite includes a flat-screen cable TV, a refrigerator, a microwave and a coffee machine.
Double Room with Two Double Beds Accessible with Roll-In ShowerOffering a roll in shower, this room includes free WiFi, a flat-screen cable TV and a coffee machine.
Queen Suite with Two Queen Beds - Disability Access/Non-SmokingOffering free WiFi, this access suite includes a flat-screen cable TV, a refrigerator, a microwave and a coffee machine.
Queen Room - Disability Access/Non-SmokingThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room is furnished with a desk and a seating area and provides a safe deposit box and heating. The unit offers 1 bed.
Queen Suite with Two Queen Beds - Non-Smoking
Queen Suite with Two Queen Beds - Non SmokingThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a hairdryer. The suite offers a safe deposit box.
Guest Reviews
5.9
Rated
Location
Located in the heart of Silicon Valley, Quality Inn & Suites offers a strategic and convenient spot for travelers, whether visiting for work or leisure. The hotel is enveloped by a calm and safe atmosphere, making it a pleasant location for short stays. Guests appreciate its proximity to key attractions such as Levi's Stadium and various shopping centers, as well as being close to Santa Clara and its surrounding businesses. The hotel provides easy access to a variety of restaurants and food options, enhancing the dining experience for those who choose to stay here. Additionally, it is centrally located, making it easy to reach major freeways, airports, and local transit options. Ideal for exploring local bike trails, the area around the hotel is praised for its natural beauty and quietness, offering a relaxing ambiance after a day of activities. The hotel also offers convenient parking, which further adds to the overall ease and value of the stay.
Breakfast
The breakfast experience at Quality Inn & Suites Silicon Valley garners considerable praise, with many guests highlighting it as a defining feature of their stay. The breakfast offerings include a range of hot options such as scrambled eggs, sausages, tater tots, and the popular cook-your-own waffles. Guests appreciate the variety and plentitude, noting that the breakfast is often superior to other similarly priced accommodations in the area. Moreover, the availability of continental choices like cereals, pastries, and yogurt complements the hot options, catering to diverse preferences. The breakfast is described as always ready, warm, and frequently replenished by attentive staff, which enhances the experience. Having a full, warm breakfast included in the room cost is seen as a major advantage and a convenient way to start the day, especially for those eager to embark on their morning endeavors. While some found room for improvement, the overall consensus highlights quality, variety, and excellent service as key strengths of the breakfast offering at this hotel.
Rooms
Quality Inn & Suites Silicon Valley offers a mixed experience for guests, with several shining points and areas needing improvement. On the positive side, many visitors appreciated the spacious and comfortable rooms, which come equipped with useful amenities like mini-fridges, microwaves, and coffee makers. The beds were often described as comfortable, and some rooms offer a great view and terrace. The hotel staff is frequently praised for their kindness and attentiveness, contributing to a smooth check-in process.
Recently remodeled rooms have been noted as clean and neatly arranged, providing a decent level of comfort, with some rooms showcasing improvements compared to previous visits. Quiet nights are frequently reported, contributing to a peaceful stay. The hotel even offers nice features such as Netflix availability and bedside USB chargers.
On the other hand, some aspects detract from the experience at the hotel. There are concerns about cleanliness, with instances of dirty carpets and bathrooms, and outdated furnishings coupled with persistent unpleasant odors in some areas. Lighting issues and faulty room amenities like air conditioning and lamps are mentioned, indicating room for improvement. Despite these downsides, guests have mentioned that certain rooms and suites meet expectations in terms of size and basic comfort.
Overall, Quality Inn & Suites Silicon Valley caters well to guests seeking a basic, comfortable stay, though further enhancements to both cleanliness and modernity could significantly improve the overall experience.
Beds
Quality Inn & Suites Silicon Valley draws consistent praise from guests for its comfortable beds, which are often described as clean, cozy, and providing just the right firmness for a restful night's sleep. The sheets are noted for their softness, adding an extra layer of comfort. While there is a discrepancy in bed sizes for some, with beds being smaller than expected, the overall feedback highlights a comfortable experience that caters well to travelers seeking relaxation after a busy day. Despite the occasional issue with bed noise and size, the general consensus points to a peaceful and restful environment, enhanced by clean linens and a quiet setting. Netflix availability offers additional entertainment options, enriching the overall stay. Though not every detail about the beds is positive, the warmth and cleanliness of the rooms, combined with the comfort of the beds, make this hotel a favorable choice for visitors to Silicon Valley.
Cleanliness
Quality Inn & Suites Silicon Valley receives mixed reviews regarding cleanliness, with numerous guests praising the cleanliness of specific areas while noting areas for improvement. Many reviewers highlight that the rooms are clean and equipped with necessary amenities, ensuring a comfortable stay. Guests appreciate the hardworking housekeeping staff who contribute to maintaining clean grounds and rooms. The clean parking area and quiet surroundings add to the appeal of the property. Visitors have remarked on the comfortable beds and clean bathrooms, and some have been pleased with the cleanliness of the facility overall. Furthermore, the friendly staff enhances the experience by maintaining a neat and orderly environment. Despite the positive notes on cleanliness, some guests have observed issues such as dated decor and minor disrepair, which suggest an ongoing need for thorough cleaning and refurbishment efforts.
Staff
When staying at the Quality Inn & Suites Silicon Valley, guests repeatedly commend the friendly and responsive nature of the staff. The front desk is often highlighted as amazing, with particular praise for individuals like Juan, who are noted for their exceptional customer service and helpfulness. Many guests find the staff accommodating, considerate, and consistently polite, regardless of the time of day. Professionalism and a friendly demeanor seem to be a hallmark across all interactions with the team. An efficient check-in process and a welcoming atmosphere contribute to a positive overall experience. Despite a few isolated remarks regarding a lack of cordiality from some staff members, the collective impression is overwhelmingly positive, with a particularly lovely and pleasant crew. The exceptional service from the team is frequently mentioned in tandem with the quality of amenities, such as a good continental breakfast and a peaceful environment, making it a standout choice for visitors to the area.
Parking
When staying at the Quality Inn & Suites Silicon Valley, guests can take advantage of the complimentary parking feature, which many found to be a positive aspect of their visit. Some reviews suggest that the parking experience is generally good, mentioning that it was easy to get in and out of the parking lot and that there is ample parking available. However, guests also noted that parking can quickly become crowded, with the lot filling up fast, and the spaces being on the narrow side. Although some found parking to be small compared to the facility size, requiring extra measures if traveling with multiple vehicles, it is often regarded as manageable. Despite a few concerns about cleanliness and the lack of security cameras, the overall impression is that the hotel provides a convenient parking option, especially appreciated due to being free of charge.
3 Star
Quality Inn & Suites Silicon Valley delivers a satisfactory experience for budget-conscious travelers. Many find the price appealing, particularly with the added value of a homemade breakfast, making it an attractive option compared to other motels in the area. Although the hotel shows signs of aging and could benefit from more thorough cleaning, it still manages to provide a decent experience for short stays. Guests note the hotel feels safe and is conveniently located not far from the airport, adding to its practicality. While opinions varied on the level of service and additional charges for late check-outs, the reasonable pricing and overall experience suggest this hotel might be worth considering for those seeking affordable accommodations in the Silicon Valley area.
No, Quality Inn & Suites Silicon Valley doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites Silicon Valley.
No, Quality Inn & Suites Silicon Valley doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites Silicon Valley.
No, Quality Inn & Suites Silicon Valley doesn't have a gym.