4-Star HotelThis hotel is well-regarded for its amenities, including an indoor pool, sauna, and fitness center. It is situated in a prime location near the Boulevard Shopping Centre, making it convenient for guests. The hotel also offers a restaurant, bar, and 24-hour room service.
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Summary of reviews related to the '4 Star' categoryMercure Belem Boulevard has garnered a mixture of feedback from guests with several pointing out that the facilities and services fall short of the expected standards for a four-star hotel. Multiple reviewers noted that the accommodations did not live up to the brand's reputation, expressing disappointment over the quality of the rooms and service. The hotel was also criticized for having a high daily rate for parking and for not having staff who could communicate in English, which can be challenging for international guests. These reviews suggest that while the name Mercure typically assures a certain level of quality, the Belem Boulevard location may need to make significant improvements to meet these expectations.
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