Info
Summary of reviewsGuarany Hotel Express in João Pessoa is celebrated for its prime central location, making it ideal for business travelers and tourists alike. Guests appreciate its proximity to Solon de Lucena Park, historical landmarks, shopping centers and public transit. While its central setting shines during the day, at night, some concerns over safety and limited activity are noted due to the presence of homeless individuals and a quieter atmosphere. It’s worth mentioning, for beach lovers, that the central beaches like Cabo Branco and Tambaú are a 20-minute car ride away. Nonetheless, the hotel’s excellent cost-benefit ratio, attentive staff and well-maintained facilities continue to attract positive reviews.
The breakfast offerings at Guarany Hotel Express receive high praise for their variety, quality and deliciousness. Guests highlight the range of regional foods, fruits, juices, breads and proteins, finding the meal to be a substantial and valuable part of their stay. The breakfast environment is frequently described as clean and organized with polite and attentive staff adding to the positive experience. On the downside, there are mixed reviews regarding dinner options with some guests desiring fresher items and faster service. The limited dining choices in and around the hotel also pose a challenge, a point guests suggest could be improved by offering more meal options or recommendations.
The accommodations at Guarany Hotel Express garner appreciation for being comfortable, cozy and clean. Guests commend amenities like air conditioning, mini-fridges and TVs. However, reviews indicate recurring issues with small room sizes, limited storage and particularly tiny bathrooms. Street noise and occasional problems with mold and outdated facilities are also mentioned. Despite these drawbacks, the hotel's affordability and satisfactory offerings make it a preferred choice for short stays.
Cleanliness is a standout feature at Guarany Hotel Express with numerous reviews lauding the hotel's spotless rooms and well-maintained common areas. The cleaning staff receive commendations for their thoroughness and attention to detail. Still, some guests note that the hotel's age leads to occasional minor issues like stained linens or musty smells. In terms of staff service, the hotel excels with guests consistently praising the employees' professionalism, attentiveness and friendly demeanor. The staff’s excellent customer service contributes significantly to the positive guest experience.
Free Wi-Fi at the hotel has received mixed feedback. While some guests report strong and stable connections, others experience inconsistencies and dropouts. Specific rooms reportedly have better connectivity, indicating the potential for improvement in providing a uniformly reliable internet connection.
Parking options are available but described as limited and somewhat challenging. On-site parking operates on a first-come, first-served basis and can be cramped, leading some guests to park on the street — though security measures are in place to ensure safety. Despite the logistical challenges, street parking is made safer with security guards present.
The beds receive varied reviews; while some guests find them comfortable and cozy, others cite discomfort due to hard, worn-out mattresses or double beds made of two singles pushed together. Pillow quality and outdated linens also receive criticism, suggesting room for improvement in these areas.
In summary, Guarany Hotel Express offers a convenient and affordable stay with notable strengths in its central location, cleanliness and staff service. However, minor improvements in dining options, room facilities, Wi-Fi consistency, parking and bedding quality could further enhance the overall guest experience.
Show moreRead review summaries for all categories
Categories
