Santa Rosa, 2632 Cleveland Avenue38.463445,-122.727446(Show on Map)
8.8
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Holiday Inn Express - Santa Rosa North by IHG is widely praised for its strategic location, providing easy access to Santa Rosa's local attractions, shopping centers, and major highways, making it ideal for both business and leisure travelers. Guests highlight the hotel's comfort, notably its cozy rooms and exceptionally comfortable beds, which contribute to a restful stay. The modern, clean rooms, equipped with necessary amenities, include features like large showers, adding a touch of luxury. Cleanliness is a consistent highlight, with meticulously maintained facilities providing a fresh and inviting atmosphere.
The complimentary breakfast receives positive remarks for its ample variety and quality, accommodating diverse tastes with dishes ranging from hot items like scrambled eggs and sausage patties to fresh fruits and cereals. Guests appreciate the friendly service during breakfast, noting the cleanliness of the breakfast room and the convenient breakfast hours.
The hotel staff is frequently commended for their exceptional service, described as professional, attentive, and always ready to assist with special requests. The manager, Luis, stands out for his helpfulness, enhancing the overall guest experience. The efficient and welcoming check-in process creates a positive first impression, and the front desk team consistently delivers excellent customer service.
Despite occasional mentions of noise from the nearby highways or minor wear in specific areas, the overall experience at Holiday Inn Express - Santa Rosa North by IHG is marked by comfort, cleanliness, and outstanding service. The hotel stands as a highly recommended choice for travelers seeking a hospitable and pleasant stay in Santa Rosa.
Categories
Golf
Provides access to golf courses in the Santa Rosa area.
Vineyard
Offers an outdoor pool and comfortable accommodations, providing a relaxing base for wine country exploration.
Dog Friendly
This hotel allows dogs in designated rooms for an additional fee. It provides a grassy area for pet relief, making it convenient for pet owners.
Free Wi-Fi
Holiday Inn Express - Santa Rosa North by IHG provides guests with free Wi-Fi. This allows guests to easily stay connected during their visit.
Accessible
This hotel features specific accessible room types such as 'Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)' and 'Standard Room, 2 Queen Beds, Accessible (Communications)'. Room amenities include roll-in showers and visual fire alarms. The hotel has ADA compliant elevators and accessible routes to its entrance, registration area, restaurant seating, and pool.
3 Star
Holiday Inn Express hotels are known for offering reliable accommodations. Standard amenities often include complimentary breakfast and comfortable rooms.
Outdoor Pool
This hotel offers an outdoor pool. The area provides a convenient option for guests looking to relax and swim.
Pool
Outdoor Pool
Gym
Room Types
Standard King RoomThe double room has a private bathroom fitted with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a carpeted floor as well as pool views. The unit has 1 bed.
Standard Room with Two Queen BedsThe double room includes a private bathroom fitted with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a carpeted floor as well as pool views. The unit has 2 beds.
Standard RoomThe double room has a private bathroom fitted with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a carpeted floor as well as city views.
Standard King Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Standard King Room with Mobility Accessible Roll-In ShowerThe double room has a private bathroom fitted with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThe double room features a private bathroom equipped with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a carpeted floor as well as pool views. The unit offers 2 beds.
Standard King Room - Communications AccessibleThe double room includes a private bathroom fitted with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.
Deluxe King Room - Hearing Accessible The double room features a private bathroom equipped with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Review Summaries
Location
The Holiday Inn Express - Santa Rosa North by IHG is praised for its excellent location, making it a prime spot for both business and leisure travelers. Positioned close to the heart of Santa Rosa, visitors appreciate its proximity to malls, shopping centers, restaurants, and the Charles Schulz Museum, making it an ideal choice for those looking to explore the local attractions. The hotel's convenient access to major highways and the 101 freeway makes traveling to neighboring areas such as Calistoga or West County a breeze. Guests find it particularly suitable for work-related stays, noting its strategic location near various venues and offices.
The comfort of the stays is highlighted by many, with commendations for the cozy rooms and comfortable beds. Mornings are met with satisfaction thanks to a great breakfast, complemented by the excellent and friendly service from the staff. Cleanliness is consistently mentioned, contributing to a very comfortable stay. Ample parking facilities add to the hotel’s appeal, ensuring ease of access even during busy periods. While the location is slightly loud for some, the overall consensus is that the hotel offers a very convenient and pleasant experience for anyone visiting the Santa Rosa area.
Breakfast
Holiday Inn Express - Santa Rosa North by IHG offers a complimentary breakfast that stands out for its variety and quality. Guests frequently mention the ample selection of both hot and cold items, including scrambled eggs, egg whites with cheese, sausage patties, biscuits and gravy, bacon, cereals, bagels with cream cheese, pancakes, and fresh fruits like bananas and oranges. The breakfast is often described as excellent by American standards, with dishes that cater to diverse tastes, ensuring that everyone can find something to enjoy. The staff's friendliness and readiness to assist add to a pleasant breakfast experience. The breakfast room is noted for its cleanliness, and the breakfast hours are convenient, allowing guests a hassle-free start to their day. Although there are occasional comments about limited variety or items running out by late morning, the overall consensus highlights a highly satisfactory and enjoyable breakfast experience.
Rooms
Despite the compact nature of the rooms at the Holiday Inn Express Santa Rosa North by IHG, guests repeatedly praise their cleanliness and modern design. The rooms come well-equipped with all necessary amenities, making them suitable for short stays. Though there isn't much space to move around, especially with multiple beds, the comfort provided by the bedding and pillows seems to make up for the lack of room. Many guests highlight the comfort and cleanliness as standout features of their stay. The large shower with glass doors is a pleasant surprise for many, providing a touch of luxury compared to the standard shower curtains found in other hotels. While the storage space and countertops in the bathrooms might be limited, the amenities generally cover the essentials. The breakfast offered is a notable highlight, well-received for its variety and quality. Although there are occasional complaints about odors or noise disturbances, the overall opinion favors the neat and comfortable experience that the rooms offer.
Beds
At the Holiday Inn Express - Santa Rosa North by IHG, comfort takes center stage with its highly praised beds, delighting numerous guests with restful nights. The consensus among reviewers is clear: the beds are exceedingly comfortable, complemented by a range of pillows hailed for their excellence. Guests frequently commend the quality of the mattresses and bedding, highlighting how the white covers present a clean and inviting sleeping environment. Many visitors find the beds to be among the most comfortable they've encountered in a hotel setting, contributing to a positive overall experience. Coupled with friendly staff and good amenities such as effective air conditioning, these factors underscore the hotel's commitment to providing a pleasant stay. Whether it's the queen-sized beds or the abundant pillows, the focus on comfort and cleanliness ensures that guests can unwind and enjoy a peaceful night’s sleep.
Cleanliness
Located in a convenient area, Holiday Inn Express - Santa Rosa North by IHG boasts impressive cleanliness throughout the hotel, with guests frequently highlighting the meticulously maintained rooms and facilities. The rooms are described as not only clean but also modern and well-lit, offering a comfortable stay with amenities like large walk-in showers and Dove body and hair products. The staff receives commendations for their friendliness and helpfulness, further enhancing the overall experience for visitors. Guests appreciate the comfortable beds, ensuring a restful night's sleep, and enjoy the complimentary breakfast, which is consistently praised. While the hotel showcases its attention to cleanliness, some minor wear in areas like carpets and shower walls was noted by a few guests. Overall, the new and well-maintained property is a clean, reliable choice for travelers seeking a hospitable stay with competent staff and comfortable accommodations.
Staff
The staff at Holiday Inn Express - Santa Rosa North by IHG consistently receives high praise for their exceptional service. Guests frequently highlight the warm and accommodating nature of the team, with particular commendation going to the manager, Luis, for his helpfulness. Across various interactions—from the front desk to dining experiences—the staff is described as professional, kind, cheerful, and attentive to guest needs. Visitors appreciate the team's responsiveness, noting how they go out of their way to accommodate special requests, such as early check-ins after medical appointments. The check-in process stands out for its efficiency and friendliness, contributing to an overall positive first impression. Despite some instances of hurried breakfast service, the overwhelming sentiment is one of satisfaction with the excellent service and genuine hospitality provided by the staff. The clean and welcoming environment further enhances the guest experience, making it a highly recommended stay for those valuing outstanding customer service.
FAQ
Yes, Holiday Inn Express - Santa Rosa North by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express - Santa Rosa North by IHG.
Yes, Holiday Inn Express - Santa Rosa North by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express - Santa Rosa North by IHG.
Yes, Holiday Inn Express - Santa Rosa North by IHG has a gym.
