Hotel E

Santa Rosa 38.43980800, -122.71456400 , 37 Old Courthouse Square (Show on Map)
9.1
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel E in Santa Rosa has garnered widespread acclaim for its prime downtown location, which situates guests in the heart of the city's bustling activities and historic charm. Nestled on Old Courthouse Square, the hotel provides convenient access to a plethora of restaurants, bars, cafes and shops, making it an ideal starting point for exploring the local wine country and Sonoma coast. The stunning historic architecture, harmoniously blended with modern amenities and stylish designs, enhances the overall ambiance and many guests appreciate the clean, comfortable rooms with views of the city.

Guests frequently commend the friendly and helpful staff at Hotel E. The warm hospitality extends from the front desk to housekeeping with staff members consistently going above and beyond to ensure a pleasant stay. Notable individuals like Lisa and Aaron receive special mentions for their exceptional service. This dedication to guest satisfaction, combined with efficient concierge services and multilingual proficiency, contributes positively to the overall experience.

While the breakfast receives mixed reviews with some guests appreciating the inclusion of local baked goods and continental offerings, others feel it lacks variety and fresh options. However, the prime location of the hotel allows guests easy access to numerous nearby restaurants that offer substantial breakfast alternatives.

The modern, stylish rooms at Hotel E are a highlight, featuring conveniences such as large TVs, espresso machines and upscale bathroom fixtures. Despite their modest size, the rooms are described as cozy, clean and inviting with comfortable beds often highlighted for their luxurious feel. The hotel's exceptional cleanliness extends from common areas to individual rooms with housekeeping maintaining a high standard of meticulous care.

Hotel E’s strategic location also makes it a paradise for food lovers with a wide range of dining options just steps away. The lobby’s wine bar and the proximity to popular eateries such as Mac's Deli and Carmen's Bistro add to the hotel’s dining appeal.

Guests with dogs find the hotel exceptionally accommodating, benefiting from thoughtful pet-friendly amenities and nearby walking areas. The hotel's genuine inclusivity and attention to both pets and their owners create a welcoming environment for all.

Although the WiFi is generally reliable, a few guests experienced issues with signal strength and connectivity. Similarly, parking presents some challenges with valet services receiving mixed reviews and the central location complicating street parking. However, nearby public parking options ultimately make the experience manageable for most guests.

Overall, Hotel E provides a beautifully situated, clean and stylishly modern environment, bolstered by a friendly and accommodating staff. Its pet-friendly policies and nearby amenities make it a popular choice for a comfortable and convenient stay in Santa Rosa.
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Hotel near Vineyards
Enjoy hot air balloon rides over the vineyards, vineyards tours, wine tours and tasting and many other activities at Sonoma city during your stay at Hotel E.

Dog Friendly Hotel
This hotel is well-regarded and pet-friendly. Its central location provides easy access to Santa Rosa's attractions, making it convenient for exploring with your dog.

Accessible Hotel
This hotel is ADA-compliant and features accessible accommodations and common areas. Wheelchair access to common and public areas is provided, and a 'Queen Room - Disability Access' is available. The hotel's website is fully conformant with WCAG 2.2 Level AA.

Hotel near Golf Courses

Business Hotel

Hotel with Parking

Cheap Hotel

Hotel with Tennis Courts

Room Types
Standard King Room The double room offers air conditioning. The unit offers 1 bed.

Deluxe King Room The double room provides air conditioning. The unit offers 1 bed.

Deluxe Queen Room The double room features air conditioning. The unit has 1 bed.

King Room The double room features air conditioning. The unit has 1 bed.

Queen Room - Disability Access The double room offers air conditioning. The unit has 1 bed.

Guest Reviews
9.1
Excellent
Location
Hotel E in Santa Rosa stands out for its impeccable location, making it a top choice for visitors to the area. Situated right downtown, the hotel offers easy access to a variety of restaurants, bars, cafes and shops, all just a short walk away. This central placement, especially on the historic Old Courthouse Square, means guests are in the heart of the city's vibrant activities and culture. The convenience extends to nearby transit options and ample parking, further simplifying exploration of the surrounding Sonoma and Napa Valleys.

The building itself is noted for its beautiful, historic architecture, which has been thoughtfully updated with modern amenities and stylish designs. Guests appreciate the clean, comfortable rooms, many with excellent views of the city. The location also makes it ideal for those looking to explore the local wine country or head out to the Sonoma coast.

The hotel staff receives high praise for their friendliness and helpfulness, enhancing the overall guest experience. Whether it's participating in downtown events, enjoying live jazz in the park or simply walking to a variety of dining options, guests find that Hotel E provides a perfect base for their stay in Santa Rosa.

Breakfast
The breakfast at Hotel E has received mixed reviews from guests. The hotel offers a complimentary continental breakfast, which generally includes items such as muffins, yogurt, granola, fruit, coffee and juice. A number of guests found the quality of these items to be good with local baked goods often featured and they appreciated the inclusion of breakfast in the room rate. Some guests described the breakfast as simple yet sufficient, highlighting the granola and fruit as positives.

On the flip side, several reviewers felt the breakfast was quite limited and minimal, predominantly consisting of sweet pastries, muffins and coffee with no hot items or eggs available. Guests noted that the offerings could benefit from more variety and inclusions such as bagels or protein options. Some were disappointed by the lack of appealing or fresh options with a few referring to the breakfast as underwhelming or even "very poor."

Additionally, the breakfast service is situated in the wine bar area of the hotel and it appears that availability can be an issue with items running out if not attended early. For those seeking more substantial or hot breakfast options, guests often pointed out nearby local restaurants which provide excellent alternatives.

Overall, while the continental breakfast at Hotel E has some merits, it leaves room for improvement, particularly in terms of variety and replenishment.

Dinner
Located in the heart of downtown, Hotel E offers a prime location for guests eager to explore vibrant dining options. Just steps away from the town square, the area boasts numerous excellent restaurants with many within easy walking distance. Guests frequently highlight the convenience of the hotel's proximity to a variety of dining establishments, bars, coffee shops and interesting stores. There is also a lively wine bar in the lobby, adding to the evening appeal.

Nearby culinary highlights include Mac's Deli and Carmen's Bistro on 4th street, both within a brief two-minute walk. The friendliness of local restaurateurs and their recommendations add a personal touch to the dining experience. Evening strolls to dinner are made easy with so many choices surrounding the hotel, including a fantastic restaurant next door that even offers delivery to your room.

Whether craving a hearty breakfast or savoring Mexican cuisine, guests can find a variety of nearby options to suit their tastes. The staff's exceptional service and the hotel's strategic location make it a delightful starting point for any culinary adventure in the city.

Rooms
Hotel E offers a blend of modern and stylish rooms that are clean and comfortable. Despite their small size, the decor and thoughtful amenities make them cozy and inviting. The rooms feature modern conveniences such as large TVs, espresso machines and stylish furnishings. Bathrooms are often highlighted for their spaciousness and upscale fixtures, including large walk-in showers with excellent water pressure.

The cleanliness of the rooms is consistently praised with many guests appreciating the superb noise levels and quiet atmosphere. The beds are described as comfortable, some even super luxurious, contributing to a restful stay. Many rooms provide great views of the courtyard, while others face the public area, adding a vibrant touch to the overall ambiance.

Though the rooms are on the smaller side, they are well-appointed, including essentials like safes, coffee makers and small fridges. The stylish and modern design, paired with great lighting from massive windows, helps offset the compact dimensions, imparting a feeling of spaciousness. However, some guests noted that room size can be a trade-off for the overall aesthetic and modern facilities.

Hotel E’s friendly and accommodating staff also contribute positively to the overall stay, ensuring that the cleanliness and maintenance of the rooms are upheld. The public areas, including the stylish and modern lobby, contribute to the hotel's overall appeal. The breakfast offerings are noted to be quite basic, but the space for breakfast is also available for enjoying a drink during the day.

In summary, while the rooms at Hotel E may be modest in size, their modern design, excellent amenities and comfortable furnishings make them a delightful stay for guests. The cleanliness, along with the attentive staff, further enhances the overall experience.

Beds
At Hotel E, guests have consistently praised the comfort and quality of the beds. Many noted that the beds provided a restful night's sleep, highlighting the fluffy and firm pillows that enhance the overall experience. Guests often found the beds to be at an ideal temperature, ensuring a perfect balance that wasn't too hot or too cold. Descriptions such as super comfy, very comfortable and excellent were commonly used, indicating that the beds exceeded expectations for many visitors.

While most reviews were positive, noting super comfortable and superb beds, a few guests mentioned issues like a hard bed or an older mattress that could use updating. However, the general consensus emphasizes the clean and comfortable bedding with some even describing the beds as luxurious and brand new. Overall, the beds at Hotel E contribute significantly to a pleasant and restful stay.

Cleanliness
Hotel E receives high marks for its cleanliness with guests frequently noting the clean modern decor and comfortable, impeccably clean rooms. The hotel’s spotless facilities extend from the lobby through to the bathrooms, characterized by their modern and beautiful appearance. Housekeeping services are evidently thorough with rooms being meticulously cleaned and well-maintained, contributing to an overall feeling of freshness and newness in the hotel environment.

The rooms, updated and stylishly decorated, are often described as super clean and tidy, reflecting the meticulous attention to detail from the cleaning staff. Moreover, the hotel's general ambiance benefits from its modern and luxurious design, blending modernity with tasteful rustic elements. Despite a few negative remarks about occasional lapses in room inspections and maintenance issues like stained curtains or noisy bathroom fans, the overwhelming consensus highlights an exceptionally clean and well-maintained property.

Guests seem particularly impressed by the hotel's commitment to cleanliness amid the ongoing concerns related to health and safety with frequent mentions of the space being cleaned thoroughly, sometimes on a daily basis. From sparkling wood floors and well-kept houses to recently remodeled accommodations that still feel brand new, Hotel E sets a high standard for maintaining sanitized and inviting spaces for all visitors.

Staff
Hotel E stands out for its exceptional service and warm hospitality, as highlighted by numerous guests. Predominantly, the staff is described as friendly, welcoming and incredibly accommodating. From the front desk to housekeeping, every staff member impresses guests with their politeness and eagerness to assist.

Noteworthy individuals, such as Lisa and Aaron, received special mentions for their outstanding service and helpful nature. Guests found the reception staff to be proficient, multilingual and always ready to ensure a seamless check-in experience. The concierge service was often noted for being efficient and providing valuable recommendations, although there were occasional lapses in helpfulness during peak times.

The hotel staff's readiness to go above and beyond, combined with their genuine friendliness, creates a comforting environment for travelers. Whether it's accommodating special requests or providing late check-outs, the personnel demonstrate exceptional dedication to guest satisfaction. While there were minor instances of staff appearing inexperienced or overwhelmed, these were overshadowed by the overwhelmingly positive feedback about their kindness and professionalism.

In essence, the staff at Hotel E significantly contributes to a delightful stay, making it a preferred choice for those seeking excellent service and hospitality.

Wi-Fi
Hotel E's WiFi services generally receive positive feedback from guests. Many visitors appreciated that the room rate includes WiFi and cable with several remarking that the WiFi worked well during their stay. Guests frequently noted that the connection was reliable and they experienced no issues connecting to the network. Some described the WiFi as great and good, highlighting the overall satisfactory performance. However, a few reviews mentioned occasional problems with some finding the signal strength weak at times in their rooms or describing the WiFi as slow and tricky to access. There were also a few instances where guests faced difficulties with the WiFi not working properly or being unavailable.

In summary, while the majority of guests found Hotel E's WiFi to be efficient and satisfactory, there were occasional lapses in connectivity and signal strength that affected some visitors' experiences.

Parking
The parking situation at Hotel E presents a mix of convenience and challenges for guests. On the positive side, the hotel offers a valet parking service, which many found helpful and reliable, though at times there were delays of 10-20 minutes and some felt it was overpriced. For those arriving late, the limited amount of parking options was a minor inconvenience. Valet parking services are available and while some reviews mentioned the service being good and safe, others felt the process lacked confidence and attentiveness.

Guests appreciated that parking was available nearby and particularly praised the free parking at night and the convenient garage across the square. However, the parking situation downtown means that street parking often requires the use of meters, which some found to be a minor inconvenience. Limited parking on the street, available meters and the need for quarters or the use of a parking app add to the complexities.

While free parking is not available, the presence of public parking facilities nearby makes it manageable. However, some guests noted that parking information on the hotel's website was inaccurate and others mentioned the hotel’s central location complicates the parking issue further.

Overall, while Hotel E offers options such as valet service, which simplifies the experience for many, parking remains a minor hassle for some guests. The hotel’s strategic downtown location means parking solutions are somewhat limited, but with the use of valet service and nearby public parking options, most guests find it manageable.

Dog Friendly
Hotel E stands out as an exceptional destination for travelers with dogs, offering a variety of pet-friendly amenities and services. Guests highly commend the professionalism and warmth of the valet and welcome staff. A particularly convenient feature is the hotel's design that ensures dog owners feel safe and do not have to return to their cars once settled.

A notable highlight is the presence of a spacious park nearby, praised by guests for providing a great walking area for dogs. The hotel's environment remains clean despite its pet-friendly nature and thoughtful touches like provided dog biscuits enhance the warm welcome.

Visitors appreciate the inclusivity of Hotel E, noting that it genuinely welcomes dogs as part of the family. Comfort remains a consistent theme, making stays enjoyable for both pets and their owners. While a fee is associated with pet stays, the overall positive experience and amenities seem to outweigh this cost for many guests. Hotel E's strong focus on maintaining a pet-friendly atmosphere ensures a pleasant and accommodating experience for all.


No, Hotel E doesn't have any pool.

No, a spa isn't available at Hotel E.

Yes, Hotel E welcomes dogs.

Yes, parking facilities are available at Hotel E.

No, Hotel E doesn't have a gym.

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