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Summary of reviewsTermales Santa Rosa De Cabal is an idyllic retreat situated amidst lush vegetation, majestic waterfalls and serene rivers, offering a perfect escape for nature lovers and those seeking relaxation. The hotel's setting with direct access to beautiful thermal springs, provides stunning landscapes and a peaceful atmosphere that enhances the overall serene experience.
Guests frequently praise the spacious, clean and comfortable rooms, many of which offer spectacular views of the natural surroundings and hot springs. The modern aesthetics and well-furnished accommodations contribute to a pleasant and relaxing stay, although some rooms suffer from issues like dampness and noise disturbances.
The breakfast at Termales Santa Rosa De Cabal receives high marks for its excellent quality, variety and delicious food with fresh fruits and local specialities like Santarrosano chorizo standing out. The natural environment further enhances the dining experience, despite occasional service inconsistencies and a lack of options for children's and vegetarian meals.
While the dinner experience has mixed reviews, many guests still commend the delicious, generous à la carte meals and the comfortable atmosphere of the restaurant. Some improvements in menu variety and food quality could elevate the dining experience further.
Cleanliness is a strong point for the hotel with many guests noting well-maintained facilities and hygienic hot spring pools. Some rooms, however, have minor issues such as musty smells and dated furnishings that could benefit from further attention.
The staff are often highlighted for their friendliness and dedication, contributing positively to the guests' experiences. Despite occasional concerns regarding efficiency and training, the general warmth and politeness of the staff are consistently acknowledged.
The spa at Termales Santa Rosa De Cabal is a standout feature, praised for its high-quality services, relaxing atmosphere and cleanliness. Guests enjoy the stunning thermal pools and the convenience of direct access to spa treatments, making it a key attraction of the hotel.
The array of thermal pools provided is a major highlight with well-maintained and clean pools available for use until midnight. The natural beauty surrounding the pool area adds to the relaxing experience, although some areas could use improvements such as more towels and better pool service.
The parking facility offers both free and valet options with some challenges noted regarding access and space availability during peak times.
Termales Santa Rosa De Cabal is also a family-friendly destination with spacious family rooms and a safe, enjoyable pool area that suits children and larger family groups. The helpfulness of the staff in accommodating families with elderly members adds to the positive family experience, making the hotel a suitable short getaway for exploring and relaxing in a serene natural setting.
Overall, Termales Santa Rosa De Cabal provides a memorable experience with its beautiful natural environment, comfortable accommodations, excellent spa facilities and thermal pools and generally attentive staff, offering a tranquil and picturesque retreat for all visitors. Show more
Read review summaries for all categories
Categories
Resort with Spa
This resort offers multiple thermal pools, spa services, and various activities. Guests have highlighted the excellent service, clean pools, and the overall wonderful experience. It also provides guided hikes and beautiful natural surroundings.
Family Friendly Resort
This resort is known for its thermal hot springs, offering a relaxing and unique experience for families. The natural setting and therapeutic waters provide a memorable stay. It is a perfect destination for families looking for relaxation and wellness activities.
Resort with Swimming Pool
This resort is known for its natural thermal pools, surrounded by tropical nature, mountains, and waterfalls. It offers multiple outdoor pools and wellness treatments like massages. It provides a relaxing spa experience amidst stunning natural beauty.
Heated Pool Outdoor Pool
Business Resort
This resort provides a unique blend of relaxation and business-friendly amenities. It features extensive facilities including hot springs, which can be ideal for unwinding after business activities. The serene environment can facilitate creative thinking and strategic planning.
Resort with Parking
The resort provides parking facilities for guests visiting the thermal baths. Ample parking space ensures convenience for visitors arriving by car.
Resort with Outdoor Pool
This resort features 4 outdoor pools, including natural thermal pools and a heated swimming pool. Guests can enjoy a unique experience with a pool that offers a view and a shallow end. The hotel also provides a full-service spa, enhancing the relaxation experience around the thermal waters.
Resort with Heated Pool
This resort offers exclusive natural thermal pools in a setting of tropical nature, mountains, and waterfalls. It provides a unique experience with various thermal pools, each with different temperatures and therapeutic properties.
Romantic Resort
Resort for Yoga
Room Types
Double RoomThis double room includes a TV with satellite channels and a private bathroom. The unit offers 1 bed.
Deluxe Twin RoomThis twin room is comprised of a TV with satellite channels and a private bathroom. The unit has 2 beds.
Double RoomThis double room includes a TV with satellite channels and a private bathroom. The unit offers 1 bed.
Deluxe Double RoomThis double room includes a TV with satellite channels and a private bathroom. The unit offers 1 bed.
Deluxe RoomThis double room includes a TV with satellite channels and a private bathroom. The unit offers 1 bed.
Standard Double RoomThis double room is comprised of a TV with satellite channels and a private bathroom. The unit has 1 bed.
Family Room with Mountain ViewThis family room includes a TV with satellite channels and a private bathroom. The unit offers 2 beds.
Superior Family RoomThis family room is comprised of a TV with satellite channels and a private bathroom. The unit has 4 beds.
Deluxe King RoomThis double room includes a TV with satellite channels and a private bathroom. The unit offers 1 bed.
Superior Quadruple RoomThis quadruple room includes a TV with satellite channels and a private bathroom. The unit offers 2 beds.
Superior Family RoomThe unit offers 4 beds.
About Termales Santa Rosa De Cabal
License: 29408
Guest Reviews
8.8
Excellent
Location
Termales Santa Rosa De Cabal is a haven for nature lovers, boasting an incredible location surrounded by lush vegetation, majestic waterfalls and serene rivers. Nestled in the mountains, this beautiful hotel provides direct access to hot springs, making it an ideal retreat for relaxation and rejuvenation. Guests frequently rave about the stunning landscapes and peaceful atmosphere, which offer a perfect escape from the daily grind.
The hotel's setting within this natural paradise allows for spectacular views and a close connection to nature with the sound of waterfalls and the sight of vibrant flora creating a tranquil environment. The facilities, including private hot spring pools, are praised for their comfort and beauty, enhancing the restful experience.
Despite the allure of its location, access to the hotel can be challenging due to a poorly maintained road. However, once there, visitors find that the remote and secluded setting adds to the charm and peacefulness of their stay. The surroundings, coupled with attentive service and excellent amenities, make Termales Santa Rosa De Cabal a standout destination for those seeking a picturesque and soothing getaway.
Breakfast
The breakfast experience at Termales Santa Rosa De Cabal offers a largely positive impression with mentions of excellent breakfast options and delicious food high in quality. Guests appreciate the variety and completeness of the breakfast, highlighting the fresh fruits and the Santarrosano chorizo as particular standouts. The beautiful natural environment adds to the appeal, making the dining experience more pleasant.
However, there are some areas that seem to fall short. Feedback indicates that service can be inconsistent with instances of slow service and guest neglect. Some reviews mention a lack of options, particularly for children's and vegetarian meals and there's a recurring note that breakfast is not always included in the price, sometimes leading to unexpected additional costs. Moreover, the breakfast is not a buffet, which some guests feel would improve variety and quality.
Despite these issues, many guests find the breakfast very good overall with some describing it as complete and varied. While there are mixed opinions about the portion sizes and the cost, the general consensus points towards a positive dining experience with room for enhancements in service and options.
Dinner
At Termales Santa Rosa de Cabal, the dining experience brings mixed reviews from guests. On the positive side, many commend the delicious food, highlighting the wide restaurant menu with tasty and generous à la carte meals. The restaurant service, when not overwhelmed, is often praised for being fast and good, contributing to a comfortable and pleasant dining atmosphere. The establishment's serene and comfortable environment makes for a delightful break from routine life.
However, there are several areas where the dining experience could be improved. Guests have noted a lack of consistency in both the quality and service of the food with some dishes arriving cold, tasteless or overcooked. The menu is perceived as limited and repetitive with some items not meeting guests' expectations in terms of variety and preparation. There are also mentions of high prices not matching the quality and portion sizes of the meals. Specific complaints include cold soups, soggy sandwiches, tasteless dishes and a lack of typical local flavors.
The breakfast selection has been particularly disappointing for some, described as poor and unappetizing with low-quality products. Guests also feel that the restaurant's offerings do not align with the high standards expected of such a reputed hotel.
In conclusion, while there are commendable moments of enjoyable meals at Termales Santa Rosa de Cabal, the overall dining experience would benefit greatly from improvements in menu variety, food quality, service speed and portion sizes to meet the expectations of its guests fully.
Rooms
Termales Santa Rosa De Cabal features rooms that are generally praised for being spacious, clean and comfortable. Guests have often highlighted the beautiful and modern aesthetics of the rooms, emphasizing their pleasant and relaxing atmosphere. Many reviews mention the rooms being well-furnished with the necessary amenities and some also have spectacular views of the lush natural surroundings and hot springs.
However, several reviews point out that the rooms can be quite cold and humid, likely due to the proximity to the thermal springs and the local climate. The lack of adequate heating and the presence of musty smells have been noted by guests. Additionally, the sound insulation appears to be insufficient, leading to noise disturbances from nearby waterfalls and communal areas.
There are remarks about some rooms requiring maintenance and updates, particularly those in the older parts of the hotel. Issues such as dated furnishings, mold and minor functional problems in bathrooms have been cited. Despite these concerns, the overall comfort and spaciousness of the rooms seem to be a common positive sentiment among visitors.
The staff and the provided service are generally well-received, contributing to a pleasant stay. While some guests found certain aspects of their room not reflective of the online photos or felt the rooms were overpriced, the natural setting and overall ambiance still provided a memorable experience for many.
Beds
When visiting Termales Santa Rosa De Cabal, the comfort and quality of the beds generally stand out in the guest reviews. Many guests have found the beds to be very comfortable with some describing the bedding as providing excellent comfort. Huge and king-size beds are specifically noted for their comfort and it's been said that some of the beds were among the best ever slept in.
However, experiences with bed sizes and pillow comfort do vary. Guests mentioned that beds for two people can sometimes feel too small with specific references to small double beds and semi-double beds instead of full double beds. There were also instances where pillows were considered too high and uncomfortable and thicker blankets were requested by some.
On the downside, there were occasional reports of old, worn-out mattresses, which affected the sleep quality. Some beds had damp bedding or arrived less clean than expected and others found the mattresses too hard or uncomfortable.
Despite these mixed reviews on specific bed features, the overall sentiment leans towards the beds being a comfortable part of the stay, contributing positively to the general experience at Termales Santa Rosa De Cabal.
Cleanliness
Termales Santa Rosa De Cabal is often described as a visually stunning and modern hotel set in a tranquil, natural environment, making it a perfect getaway for those seeking both relaxation and picturesque views. The facilities are frequently praised for their cleanliness with many visitors noting that both the general areas and the rooms are well maintained, clean and organized. Guests particularly appreciate the clean, comfortable and spacious rooms, some of which offer beautiful balcony views of the thermal baths and surrounding mountains.
The hotel's hot springs are highlighted as a major attraction, noted for their well-kept and hygienic condition with thermal pools emptied and refilled daily. Visitors often describe the place as peaceful and an excellent spot to disconnect from everyday life.
However, some reviews mention occasional issues with cleanliness, including damp and moldy smells in certain rooms, dirty windows, missed cleaning details like hairs on the bed and public bathrooms falling short of cleanliness standards. There are also a few notes about room service being limited and some aesthetic issues such as dark and dingey rooms or poorly cleaned areas.
Despite these occasional criticisms, the overall impression of Termales Santa Rosa De Cabal tends to be positive, emphasizing its beautiful setting, comfortable and well-maintained facilities and the delightful experience of the thermal baths.
Staff
The staff at Termales Santa Rosa De Cabal receive mixed reviews, though a high number of guests highlight their friendliness and dedication. Many praise the staff for being extremely helpful, particularly mentioning individuals like Luisa at reception and Leonardo for his guidance around Bogota. Words like charming, attentive and polite frequently appear, indicating a generally positive impact on guest experiences.
However, not all reviews are glowing. Concerns about the professionalism, efficiency and training of the staff are recurring themes. Some guests found the reception staff unapproachable and noted slow service during peak times, particularly at breakfast. The restaurant staff, while friendly, were described as inexperienced by several reviewers.
Despite these issues, others commend the excellent attention and teamwork of the staff, noting that the attentive service contributes to a calm atmosphere. Words like amazing, incredible and outstanding are used to describe individual staff members' efforts to make stays enjoyable. The general warmth and kindness of the staff are consistently acknowledged, though it is clear that improvements in efficiency and training are needed to balance guest experiences.
Spa
Looking for a rejuvenating experience, Termales Santa Rosa De Cabal offers an exceptional spa that consistently receives praise for its high-quality services and treatments. Visitors rave about the relaxing atmosphere of the spa area, describing the massages and treatments as wonderful, heavenly and incredible. The spa is noted for its cleanliness and good service alternatives, making it a standout feature of the hotel.
Guests especially appreciate the stunning thermal pools with waterfalls and the thermal water baths available, offering a direct connection to the area's natural beauty. Many also highlight the convenience of having round-trip transportation and direct access to the pools and spa, which enhances the overall experience.
However, some challenges are mentioned, such as the need to climb multiple flights of stairs, the inconvenience of having to pay cash for spa massages and the bathrobes not being provided. Despite these minor setbacks, the spa remains a key attraction, often described as spectacular and worth a visit. It's recommended to book treatments in advance due to its popularity.
While the food and high prices receive some criticism, the spa's favorable impressions significantly elevate the guest experience at the hotel, making it a good alternative for those seeking a relaxing retreat.
Pool
Termales Santa Rosa De Cabal offers an impressive array of pools that have garnered much praise from visitors. The property features multiple thermal pools, some of which are heated and available for use until midnight. Many guests have highlighted the cleanliness and excellent maintenance of the pools, complemented by friendly pool personnel. The surrounding natural beauty adds to the overall appeal, making the pool area both delightful and relaxing. Visitors have particularly enjoyed the outdoor hot springs and the exclusive pools reserved for guests, often noting the calm and uncrowded environment of the private pools.
The variety of pools allows guests to have different experiences, from natural thermal water pools to ones with waterfalls. The thermal pools, many of which are immediate to the rooms, are described as stunning and extremely enjoyable. The vast majority have found the thermal water baths both beautiful and relaxing. Additionally, the pools' accessibility from morning to late night provides ample opportunity for relaxation and enjoyment.
There are some areas for improvement, such as the occasional overcrowding and the need for more towels. Some guests found the pool flooring slippery and the pool service was noted as slow by some. Despite these minor issues, the overall sentiment remains highly positive with many visitors highlighting the thermal pools as the highlight of their stay.
Parking
Termales Santa Rosa De Cabal offers both free and valet parking, ensuring guests have some level of convenience upon arrival. However, the parking facility appears to be a mixed bag. While the service at the parking lot receives high praise, access to the parking area can be troublesome with some guests noting difficulties and limited spaces, particularly during peak times. Guests might find themselves having to park at a distance from the hotel entrance, sometimes in muddy conditions. Additionally, the parking is located outside the main accommodation area and nearby lots are not utilized. Some visitors suggest a shuttle service to ease the walk between the parking and the hotel, which could significantly improve the overall parking experience.
Family
Termales Santa Rosa De Cabal emerges as an excellent destination for families seeking a blend of relaxation and enjoyment. The hotel is well-reviewed for being family-friendly with multiple guests emphasizing its suitability for children and larger family groups. The family rooms, albeit located in the older part of the hotel, are notably spacious, ensuring comfort for all guests.
The pool area is highlighted as an ideal spot for families to unwind, offering both enjoyment and safety. Despite a limited breakfast menu for children, the overall experience in the hotel's natural spa-like ambiance creates an atmosphere reminiscent of a carefree and secure day at a Disney park.
The hotel's staff receive commendations for their helpfulness, particularly in accommodating guests traveling with elderly parents. For a family looking for a short getaway, this location serves well for up to two days of exploring natural water sources and enjoying the serene environment.
Though there were minor concerns regarding the notarized permission required for minors' entry, these did not overshadow the positive experiences shared by most visitors, who found Termales Santa Rosa De Cabal to be a suitable and enjoyable stay for family ventures.
Heated Pool
Termales Santa Rosa De Cabal features a variety of heated pools with several temperature levels, offering an excellent and enjoyable option for relaxation. The thermal baths with their natural thermal water, are not only beautifully serene but also maintain a comfortable warmth around 38 degrees, making them perfect for a leisurely soak. The diversity of pools ensures a delightful experience with the thermal springs just out the back door adding to the convenience and appeal. Overall, these hot springs provide a serene environment for wellness and relaxation, although the temperature of some pools might be too high for a few visitors.
Outdoor Pool
Termales Santa Rosa De Cabal features beautiful and very nice outdoor pools with excellent options, especially the hot water pools. Visitors can enjoy thermal pools with waterfalls and thermal water baths with some private options allowing greater privacy. The outdoor pools are generally clean and the opportunity to have a pool to oneself early in the morning adds to the pleasant experience. However, there are some indications that the pools may be neglected at times. Overall, the natural thermal water pools have garnered positive feedback for their quality and relaxing atmosphere.
Romantic
Termales Santa Rosa De Cabal is an exceptional destination for couples seeking a romantic getaway. The hotel offers premium amenities that elevate the overall experience, making it an ideal spot for relaxation and unwinding as a couple. Guests have repeatedly praised the romantic atmosphere, especially at night, which makes it a wonderful setting for those special moments with a loved one.
The serene surroundings and stunning views contribute to the allure, making it perfect for a nature-filled escape. Away from the hustle and bustle of city life, the peaceful ambiance is ideal for those looking to reconnect and enjoy each other’s company. Whether for a short retreat or an extended stay, Termales Santa Rosa De Cabal promises a memorable and romantic experience.
Yes, Termales Santa Rosa De Cabal has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Termales Santa Rosa De Cabal.
No, Termales Santa Rosa De Cabal doesn't allow dogs.
Yes, parking facilities are available at Termales Santa Rosa De Cabal.
No, Termales Santa Rosa De Cabal doesn't have a gym.