The Hilton Queretaro garners widespread acclaim across various aspects, with the hotel's location, staff, and room quality being key highlights. Situated in a serene area with breathtaking city views, the hotel offers easy access to local dining experiences, making it ideal for gastronomic exploration despite initial navigation challenges. Guests commend the immaculate cleanliness and well-maintained facilities, even during renovations, appreciating the strategic positioning and the friendly, attentive staff who consistently enhance the guest experience.
Breakfast at Hilton Queretaro generally receives favorable reviews, with guests enjoying the flavorful and varied buffet, particularly on Sundays with live music, although calls for consistency and healthier options suggest room for improvement. The dining ambiance, especially on the terrace, is well-received for adding to the meal's enjoyment.
Rooms are praised for their spaciousness, modern amenities, and comfort, offering stunning city views. While the decor and functional bathrooms contribute positively, some guests cite maintenance issues and preferences for firmer mattresses. Cleanliness during ongoing renovations remains a mixed topic, but the excellent efforts of the staff counterbalance the temporary dust disruptions.
The staff at Hilton Queretaro earn high praise for their warm and helpful nature, contributing significantly to the overall guest satisfaction. Standouts like Alejandra at the reception exemplify the personal, attentive service that defines the hotel's hospitality, fostering a welcoming and valued atmosphere.
The pool area, highlighted for its warm water and pleasant views, offers relaxation, particularly for families, though improvements such as size increase and consistent service would enhance guest experiences. Bedding at Hilton Queretaro is mostly celebrated for comfort, with plush pillows and mattresses noted despite some variability in size and softness preferences.
Overall, the Hilton Queretaro is recognized for its exceptional service, comfort, and prime location, with renovations hinting at further potential once completed. The hotel's staff play a crucial role in delivering a positive stay, ensuring guests feel valued amidst any minor inconveniences.
Hotel Real de Minas Tradicional in Querétaro is highly praised for its prime location, offering easy access to major roads and key attractions in the city. Centrally situated, the hotel provides convenient proximity to the historic center, shopping centers and various event venues, making it an ideal choice for both leisure and business travelers. The property is described as clean, spacious and welcoming with well-maintained facilities, including a pleasant pool area and friendly staff that add to its overall appeal.
The breakfast experience receives positive feedback, particularly for the kindness of the waitstaff and the overall delicious nature of the buffet, which is varied and fantastic. Despite some criticisms regarding the cost and variety, most guests find the breakfast satisfying and consider it a highlight of their stay. However, dinner reviews are mixed with some appreciating specific meals while others find the quality and prices lacking. The restaurant's ambience and decoration receive positive mentions, though improvements in food quality and service are suggested.
Regarding rooms, guests appreciate the spaciousness and cleanliness, as well as the traditional colonial-style decor. However, there are calls for renovation due to dated furnishings and malfunctioning amenities. Despite these concerns, the overall traditional charm and comfort of the rooms are acknowledged.
Cleanliness generally receives commendations with well-maintained common areas and attentive cleaning services noted as positives. However, inconsistencies such as reports of cockroaches, dust and occasional unpleasant odors highlight areas needing improvement. The pool area is particularly well-regarded for its cleanliness, space and setting, although maintenance issues and limited operational hours are noted by some guests.
Staff interactions are mostly positive with guests frequently praising the friendliness and attentiveness of the employees. However, occasional slow service and rude behavior are mentioned, indicating room for improvement. The convenience of free and spacious parking is appreciated, although the area could benefit from better organization and maintenance.
The hotel is particularly welcoming for families, offering spacious and well-equipped rooms, a heated pool and beautifully maintained gardens that are enjoyable for children and family activities. Despite minor issues such as towel shortages, families find the hotel accommodating and relaxing, creating an inviting atmosphere for family vacations.
Overall, Hotel Real de Minas Tradicional offers a charming and convenient option for travelers with a few areas requiring attention to match the overall appealing exterior and enhance the guest experience.
Hacienda San Patricio enjoys a favorable location that offers tranquility and accessibility, making it an attractive choice for visitors seeking serenity close to the vibrant experiences of San Miguel. Guests appreciate the peaceful setting and easy access to downtown, providing a perfect balance between relaxation and convenience.
The culinary offerings at Hacienda San Patricio are widely praised, particularly the exceptional breakfast and delightful dinner experiences. Guests enjoy the savory selections and meticulously presented dishes, with special commendation for the chilaquiles and pizzas. Though the restaurant's hours and prices may pose minor inconveniences, the quality of the food makes it a worthwhile investment, providing families with memorable dining experiences.
Accommodations at Hacienda San Patricio are celebrated for their spaciousness and cleanliness, with comfortable beds ensuring a restful stay. While some guests note minor issues such as hard mattresses and a lack of certain amenities, these do not significantly detract from the overall positive experience.
The hotel is recognized for its pristine cleanliness, with well-maintained facilities that enhance the relaxing atmosphere. Guests are welcomed by courteous staff, acclaimed for their extraordinary service and attentiveness, ensuring a warm and memorable stay.
However, the free Wi-Fi service presents challenges, with unreliable connectivity, particularly in rooms further from the reception. Despite this, the enchanting surroundings continue to captivate visitors.
The pool area adds another layer of enjoyment, praised for its cleanliness and beauty. Though temperature discrepancies are noted, the pool remains a highlight, especially appealing to families with children due to the heated wading area.
Overall, Hacienda San Patricio is a charming retreat that combines serene surroundings with exceptional service, delicious dining, and tranquil facilities, ensuring guests have a delightful and refreshing getaway.
Featuring a chic, Zen-like vibe, this modern hotel is 9 minutes walking distance from the Templo de San Francisco church.
Summary of reviews
Hotel Matilda, a Member of Design Hotels is a luxurious and stylish hotel located in San Miguel de Allende with exceptional facilities and a standout feature being their divine and unique rooms. Guests have raved about the breakfast experience by the beautiful pool with fresh and delicious options, though a few guests have suggested adding a protein option. The staff is incredibly friendly, accommodating and knowledgeable about the local area with excellent service, contributing to an unforgettable experience. While few guests reported disappointment in the continental breakfast options and the TV channel selection, overall, Hotel Matilda, a Member of Design Hotels has received overwhelmingly positive reviews with guests praising the exceptional rooms, friendly and attentive staff and rich and tasty breakfast options.
Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende is known for its exceptional staff who provide extraordinary service. Guests have praised the warmth and friendliness of the staff who are always willing to go above and beyond to accommodate their needs. The staff is incredibly organized, attentive and friendly, making guests feel right at home during their stay. Book your stay today and experience the amabilidad del personal for yourself.
Live Aqua San Miguel de Allende is a luxurious and stunning 5-star hotel with exceptional customer service and top-class facilities. The hotel's location is excellent and convenient for visiting San Miguel Allende's historic center. The delicious breakfast and high-quality food at dinner with incredible options ranging from Asian to Mexican cuisine have been highly praised by guests, as well as the attentive and helpful staff. The rooms are spacious, modern and beautifully decorated with high-quality materials, although some guests experienced noise from thin walls and inconsistent air conditioning. The hotel is impeccably clean with excellent COVID procedures in place. The spa and pool are standout features with many guests describing them as a highlight of their stay. However, parking can be inconvenient and expensive for some guests. Overall, Live Aqua San Miguel de Allende is an exceptional hotel that provides a true resort experience for those seeking the ultimate in luxury and comfort.
LOtel-Casa Arca in San Miguel de Allende is consistently lauded for its unbeatable location, exceptional service, and luxurious accommodations. Nestled in a pedestrian-only zone, the boutique hotel places guests just steps away from the vibrant main plaza and El Jardin, making it the perfect base for exploring the city's attractions, shops, and restaurants. Despite its central location, the hotel offers a tranquil retreat with comfortable, clean, and stylishly decorated rooms.
The hotel excels in its culinary offerings, with breakfast being a standout feature. Guests enjoy a variety of hearty and fresh options, complemented by superb service that includes attentive staff like Jose Luis, who adds a special touch of hospitality. Dinner experiences are equally praised, with delicious food and outstanding cocktails, though there is some feedback on the burger being merely acceptable.
Rooms at LOtel-Casa Arca are spacious and well-appointed, featuring elegant decor and meticulous cleanliness. The cozy and comfortable beds are frequently highlighted for ensuring a restful night's sleep. Even though some rooms open to interior courtyards, they come well-equipped with amenities like fireplaces and luxurious toiletries. While the showers could benefit from improved water pressure, the overall standard of cleanliness and comfort is exceptional throughout the property.
The hotel's attention to detail extends to its exceptional cleanliness across all areas, with a chic modern design and delightful amenities, enhancing the guest experience. Guests appreciate the friendly and accommodating staff, particularly noting the warm and personalized service from individuals like Andrea at reception and José Luis at the restaurant.
LOtel-Casa Arca also offers a beautiful pool area, providing a tranquil escape with stunning views from the rooftop lounge. While the pool is small and can be quite cold, its pleasant ambiance and solar-powered operation add to its charm.
Overall, LOtel-Casa Arca is a well-situated gem that offers luxurious accommodations, delicious dining, and outstanding service, making it an ideal choice for travelers seeking a memorable experience in San Miguel de Allende.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 25 hotels in and around Santa Rosa de Jauregui