Alessandria Apart - Coronel Pereira
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Summary of reviews'Alessandria Apart - Coronel Pereira' receives notable praise for its excellent location in Santiago's peaceful Las Condes district, providing a safe and tranquil environment close to various amenities, cafes, restaurants and parks. The proximity to the Escuela Militar metro station facilitates easy access to the city center and other attractions, making it an ideal base for both business and leisure travelers. The inclusion of secured parking, while somewhat narrow and limited, adds significant convenience for visitors traveling with vehicles.
The apartments' spaciousness and comfortable beds are frequently highlighted, making them well-suited for families. Many guests find the rooms clean with effective air conditioning, contributing to a relaxed and restful stay. However, some areas, including the furniture and bathrooms, are noted for requiring urgent renovation and better maintenance to enhance guest satisfaction.
Breakfast at the property receives mixed reviews; while many appreciate the variety and quality of the offerings, issues such as limited options, slow restocking and a small, crowded breakfast area are pointed out. Despite these drawbacks, the breakfast is generally seen as a positive inclusion that adds value to the stay.
Staff service is a strong point for Alessandria Apart with frequent commendations for their friendliness, attentiveness and helpfulness. Manager Alex, in particular, is recognized for effectively addressing guest complaints. Although there are occasional mentions of unprofessional behavior from a few staff members, the overall experience with the staff is well-regarded.
Cleanliness also garners mixed feedback. While many guests praise the establishment for its cleanliness, others have encountered inconsistencies and specific issues such as dirty linens, clogged showers and overall signs of neglect.
WiFi connectivity is a significant area of concern with frequent reports of unreliable, slow or non-existent internet service, negatively impacting the overall guest experience.
The property is pet-friendly, welcoming guests with their furry companions and providing a comfortable stay for them as well.
In summary, Alessandria Apart - Coronel Pereira stands out for its prime location, spacious and comfortable accommodations and excellent staff service, though it requires improvements in breakfast service, maintenance, cleanliness and WiFi connectivity to fully meet modern standards.
Categories
The apartments' spaciousness and comfortable beds are frequently highlighted, making them well-suited for families. Many guests find the rooms clean with effective air conditioning, contributing to a relaxed and restful stay. However, some areas, including the furniture and bathrooms, are noted for requiring urgent renovation and better maintenance to enhance guest satisfaction.
Breakfast at the property receives mixed reviews; while many appreciate the variety and quality of the offerings, issues such as limited options, slow restocking and a small, crowded breakfast area are pointed out. Despite these drawbacks, the breakfast is generally seen as a positive inclusion that adds value to the stay.
Staff service is a strong point for Alessandria Apart with frequent commendations for their friendliness, attentiveness and helpfulness. Manager Alex, in particular, is recognized for effectively addressing guest complaints. Although there are occasional mentions of unprofessional behavior from a few staff members, the overall experience with the staff is well-regarded.
Cleanliness also garners mixed feedback. While many guests praise the establishment for its cleanliness, others have encountered inconsistencies and specific issues such as dirty linens, clogged showers and overall signs of neglect.
WiFi connectivity is a significant area of concern with frequent reports of unreliable, slow or non-existent internet service, negatively impacting the overall guest experience.
The property is pet-friendly, welcoming guests with their furry companions and providing a comfortable stay for them as well.
In summary, Alessandria Apart - Coronel Pereira stands out for its prime location, spacious and comfortable accommodations and excellent staff service, though it requires improvements in breakfast service, maintenance, cleanliness and WiFi connectivity to fully meet modern standards.
Aparthotel near Ski Resorts
Dog Friendly Aparthotel
Aparthotel with Parking
Guest Reviews
Nestled in the heart of Santiago's Las Condes district, Alessandria Apart - Coronel Pereira boasts an exceptional location that resonates well with guests. This apartment hotel enjoys proximity to the Escuela Militar metro station, making it convenient for travelers to connect to the city center and other parts of Santiago. The surrounding neighborhood is described as tranquil and safe, adding to the overall appeal of the area.
Guests appreciate the hotel's proximity to various amenities such as cafes, restaurants, shopping malls and parks, specifically Parque Arauco and KidZania. The calm, peaceful environment offers a respite from urban noise, ensuring a restful stay. Additionally, the area's connectivity to public transportation, including buses and metros, facilitates easy exploration of Santiago’s attractions.
Reviews frequently highlight the excellent value for money, ideal for both short-term stays and longer visits. The availability of parking adds convenience for those traveling with vehicles. The delightful combination of a quiet, secure location near essential services makes Alessandria Apart a noted choice for business and leisure travelers alike.
The breakfast experience at Alessandria Apart - Coronel Pereira received varying reviews from guests. Many guests found the breakfast very good, satisfactory and complete, appreciating the variety and quality. Some highlighted it as delicious, rich and abundant, offering a wide range of items that included toast, eggs, ham, jam, coffee, tea and sweets, making it a great start to their day.
However, there were notable criticisms. Several guests mentioned the limited variety and minimalistic offerings with some pointing out a need for more fruits and hot milk. The issue of slow restocking was common, causing disappointment, particularly for those who arrived later in the morning. The breakfast area itself was described as small and sometimes crowded, affecting the overall experience.
Despite the mixed feedback, the location and the inclusion of breakfast were often mentioned as positive aspects, providing good value for the price. Some guests noted the friendly service, while others felt that the breakfast staff's attitude could improve.
Overall, while the breakfast at Alessandria Apart - Coronel Pereira had its strengths, particularly in terms of variety and convenience, there's room for improvement in service efficiency and the inclusion of more diverse options.
'Alessandria Apart - Coronel Pereira' offers an inviting experience with its spacious, comfortable apartments. Guests frequently highlight the generous size of both the apartments and bedrooms, making it an ideal choice for families. The clean and tidy rooms come equipped with cozy beds, ensuring a restful stay. Furthermore, the air conditioning works effectively, adding to the comfort. The hotel's atmosphere is often described as quiet and conducive to relaxation with some apartments even featuring beautiful balconies with great views.
However, numerous reviews do point out that many elements of the property are in need of urgent renovation and modernization. Common issues include outdated furniture and decor, deteriorating bathroom conditions and occasional unpleasant odors. Despite the overall spaciousness, there are concerns about cleanliness and maintenance, as some rooms exhibit signs of neglect such as moldy bathrooms, stained towels and broken fixtures.
On the brighter side, guests appreciate the cleanliness of the sheets and towels and find the apartments well-equipped for basic needs, although the kitchens are often described as small and somewhat impractical. The staff is typically friendly and the included breakfast is generally satisfactory.
While the potential for a comfortable stay exists, there seem to be discrepancies between the photos provided and the actual state of the rooms, leading to some disappointment among guests. Overall, the 'Alessandria Apart' delivers on space and basic comfort but needs serious updates and better maintenance to meet modern standards fully.
At Alessandria Apart - Coronel Pereira, the guest experience with the beds has been mixed. On the positive side, many guests have praised the beds for their comfort, describing them as very comfortable and highlighting the excellent quality of the bedding. These positive remarks showcase moments where guests found the beds to be a restful retreat.
However, not all reviews shared this sentiment. A significant number of guests noted that the beds and mattresses are in dire need of replacement. Comfort issues were highlighted frequently with guests mentioning that mattresses were hard, noisy and often in poor condition. Some mattresses had springs sticking out and were described as very old, worn-out and uncomfortable. Additionally, criticisms were made about the sheets and pillows with mentions of stained, old and even dirty linens. Several reviews suggested an urgent need to replace both beds and pillows to improve the overall guest experience.
Overall, while some guests have found the bedding comfortable, there are substantial concerns regarding the age and quality of the mattresses and linens that could detract from a restful stay at the property.
Alessandria Apart - Coronel Pereira garners mixed reviews regarding its cleanliness. On a positive note, many guests praised the establishment for being very clean, tidy and well-organized. The rooms, in general, were frequently highlighted as clean, comfortable and spacious. Some reviewers even remarked on the impeccable cleanliness and the excellent attention provided by the cleaning staff.
However, several guests encountered issues that suggest inconsistency in maintaining cleanliness standards. Complaints included dirty towels and linens, unclean kitchens, damp smells and hairs found in bathrooms. Some reviews pointed out specific cleanliness problems such as dirty curtains, clogged showers and stained towels. Instances of ants on arrival and a lingering smell of marijuana were also noted.
The general upkeep and maintenance of the facilities received criticism with mentions of worn-out furniture, bad elevators and old building amenities. Despite the hard-working cleaning staff, there were comments about the need for more thorough cleaning and improved housekeeping standards.
In summary, while many guests found Alessandria Apart clean and comfortable, others highlighted significant areas needing improvement to achieve consistent cleanliness and maintenance standards throughout the property.
Alessandria Apart - Coronel Pereira stands out for its exceptional staff service, complementing its excellent location. Guests frequently commend the friendliness, attentiveness and helpful nature of the staff, highlighting their courteous demeanor and prompt problem-solving abilities. Manager Alex receives special recognition for immediate responses and effective handling of complaints. Despite some instances of poor service and unprofessional behavior from a few staff members, the overall experience with the staff is described as superb with the receptionists and concierges frequently praised for their kind and accommodating attitude. The staff's dedication to providing quality service, especially from those working the day shift, significantly contributes to the positive guest experience at the hotel.
While the Alessandria Apart - Coronel Pereira offers amenities that many guests appreciate, the WiFi has consistently been a point of contention. Many reviewers noted that the internet connection was often unreliable, slow or completely non-existent throughout their stay. This issue appeared pervasive, affecting various floors and rooms with some guests unable to connect at all, while others experienced consistently weak or intermittent signals. Despite occasional mentions of good internet and excellent WiFi signal, these positive experiences were overshadowed by frequent complaints about the overall quality and stability of the service. Improving the WiFi could significantly enhance the overall guest experience at this hotel.
'Alessandria Apart - Coronel Pereira' offers free on-site parking, which many guests find to be a valuable inclusion given its perfect location. The parking is secured and conveniently close to the hotel, making it easy for guests to access their vehicles. While the parking spaces are narrow and suitable for smaller cars only and there is limited availability, it is still considered a beneficial amenity. The underground parking is well-protected, although the facilities might feel a bit dated and not very well-maintained. Despite some organizational issues, like occasional occupation of designated spots by other guests and the slow mechanism of the parking gate opening, the overall sentiment towards the parking facility remains positive due to its convenience and the fact that it is included in the accommodation price.
'Alessandria Apart - Coronel Pereira' stands out as a pet-friendly accommodation that warmly welcomes guests traveling with their furry companions. Despite the absence of specific mentions in the online description, guests have confirmed that pets are allowed to stay, making it a reliable option for pet owners. The apartment provides ample space for dogs, ensuring a comfortable stay for medium-sized pets as well. Guests have encountered pets in neighboring rooms, underscoring the hotel's accommodating policy towards pets. Overall, this establishment proves to be a suitable choice for those looking to travel with their pets.
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Location
Guests appreciate the hotel's proximity to various amenities such as cafes, restaurants, shopping malls and parks, specifically Parque Arauco and KidZania. The calm, peaceful environment offers a respite from urban noise, ensuring a restful stay. Additionally, the area's connectivity to public transportation, including buses and metros, facilitates easy exploration of Santiago’s attractions.
Reviews frequently highlight the excellent value for money, ideal for both short-term stays and longer visits. The availability of parking adds convenience for those traveling with vehicles. The delightful combination of a quiet, secure location near essential services makes Alessandria Apart a noted choice for business and leisure travelers alike.
Breakfast
However, there were notable criticisms. Several guests mentioned the limited variety and minimalistic offerings with some pointing out a need for more fruits and hot milk. The issue of slow restocking was common, causing disappointment, particularly for those who arrived later in the morning. The breakfast area itself was described as small and sometimes crowded, affecting the overall experience.
Despite the mixed feedback, the location and the inclusion of breakfast were often mentioned as positive aspects, providing good value for the price. Some guests noted the friendly service, while others felt that the breakfast staff's attitude could improve.
Overall, while the breakfast at Alessandria Apart - Coronel Pereira had its strengths, particularly in terms of variety and convenience, there's room for improvement in service efficiency and the inclusion of more diverse options.
Rooms
However, numerous reviews do point out that many elements of the property are in need of urgent renovation and modernization. Common issues include outdated furniture and decor, deteriorating bathroom conditions and occasional unpleasant odors. Despite the overall spaciousness, there are concerns about cleanliness and maintenance, as some rooms exhibit signs of neglect such as moldy bathrooms, stained towels and broken fixtures.
On the brighter side, guests appreciate the cleanliness of the sheets and towels and find the apartments well-equipped for basic needs, although the kitchens are often described as small and somewhat impractical. The staff is typically friendly and the included breakfast is generally satisfactory.
While the potential for a comfortable stay exists, there seem to be discrepancies between the photos provided and the actual state of the rooms, leading to some disappointment among guests. Overall, the 'Alessandria Apart' delivers on space and basic comfort but needs serious updates and better maintenance to meet modern standards fully.
Beds
However, not all reviews shared this sentiment. A significant number of guests noted that the beds and mattresses are in dire need of replacement. Comfort issues were highlighted frequently with guests mentioning that mattresses were hard, noisy and often in poor condition. Some mattresses had springs sticking out and were described as very old, worn-out and uncomfortable. Additionally, criticisms were made about the sheets and pillows with mentions of stained, old and even dirty linens. Several reviews suggested an urgent need to replace both beds and pillows to improve the overall guest experience.
Overall, while some guests have found the bedding comfortable, there are substantial concerns regarding the age and quality of the mattresses and linens that could detract from a restful stay at the property.
Cleanliness
However, several guests encountered issues that suggest inconsistency in maintaining cleanliness standards. Complaints included dirty towels and linens, unclean kitchens, damp smells and hairs found in bathrooms. Some reviews pointed out specific cleanliness problems such as dirty curtains, clogged showers and stained towels. Instances of ants on arrival and a lingering smell of marijuana were also noted.
The general upkeep and maintenance of the facilities received criticism with mentions of worn-out furniture, bad elevators and old building amenities. Despite the hard-working cleaning staff, there were comments about the need for more thorough cleaning and improved housekeeping standards.
In summary, while many guests found Alessandria Apart clean and comfortable, others highlighted significant areas needing improvement to achieve consistent cleanliness and maintenance standards throughout the property.
Staff
Wi-Fi
Parking
Dog Friendly
No, Alessandria Apart - Coronel Pereira doesn't have any pool.
No, a spa isn't available at Alessandria Apart - Coronel Pereira.
Yes, Alessandria Apart - Coronel Pereira welcomes dogs.
Yes, parking facilities are available at Alessandria Apart - Coronel Pereira.
No, Alessandria Apart - Coronel Pereira doesn't have a gym.
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