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Summary of reviewsHotel Opus Grand Toluca Aeropuerto offers a highly convenient location for travelers, especially those needing quick access to Toluca Airport, just 900 meters away. The proximity to key industrial zones also makes it an excellent choice for business travelers. Guests appreciate the spacious and comfortable rooms, which are well-maintained and clean, enhancing the overall experience. The hotel amenities, including a restaurant, swimming pool and a functional gym, are also well-received.
The staff at Hotel Opus Grand consistently earn high praise for their friendliness and attentiveness, creating a welcoming environment for guests. Cleanliness throughout the hotel, from the rooms to the common areas, is frequently highlighted as excellent, ensuring a high level of comfort and rest.
However, the hotel’s location on a busy road brings some noise pollution and traffic challenges. The breakfast offerings receive mixed reviews with some guests enjoying the variety and flavor, while others find it lacking in quality and value. Dinner at the on-site restaurant fares better with many guests appreciating the service and food quality, though some note high prices and limited menu options.
The rooms are noted for their spaciousness, comfort and modern amenities, including excellent Wi-Fi and good lighting. Minor issues such as occasional maintenance lapses or missing coffee makers are mentioned but do not overshadow the overall satisfaction with room quality.
The hotel's gym and indoor pool add significant value to the stay with the pool being a particular highlight despite occasional access issues and minor logistical concerns. Parking facilities are generally sufficient and secure, although space can be tight during peak times.
For business travelers, the hotel offers ideal workspaces and a conducive environment for productivity. The proximity to the airport and excellent customer service further enhance its appeal. Additionally, the hotel is pet-friendly, providing accommodations for dogs, making it a comfortable stay for guests with pets.
Overall, Hotel Opus Grand Toluca Aeropuerto stands out for its convenient location, excellent staff and well-maintained facilities, making it a favored choice for both leisure and business travelers.
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