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Summary of reviewsVirginia Resort & Spa - Adults Only is celebrated for its advantageous location near the highway, granting easy access to the tranquil area and picturesque mountain views, while being conveniently close to the center of Avellino and nearby shops. These aspects contribute to its reputation as a preferred and accessible retreat.
Guests offer mixed feedback on the breakfast offerings. Positive experiences note a rich variety of sweet and savory options, while critiques focus on limited choices and pre-packaged items failing to meet a four-star expectation. Dinner, however, garners commendations for high-quality food, local products and excellent service, though some diners find the menu repetitive and rustic, suggesting a need for diversification and modernization.
Room accommodations receive praise for their size, spaciousness and comfort, particularly in suites and junior suites. Comfort and layout meet guests’ expectations, but issues such as outdated decor, maintenance concerns and occasional cleanliness problems suggest room for improvement.
The hotel's cleanliness is generally appreciated with many noting well-maintained areas and comfortable beds. However, some reviews highlight issues in bathrooms and common areas with suggestions for consistent high standards and better maintenance.
The staff are often commended for their kindness, helpfulness and professionalism, enhancing the overall guest experience. Still, some negative encounters at reception and within the spa indicate variability in service quality.
The resort’s spa stands out with numerous amenities and cleanliness, contributing to a relaxing stay despite occasional crowding and maintenance needs. The gym is well-regarded for its comprehensive equipment and clean, cozy environment.
Pool facilities draw mixed reviews with some guests appreciating the beautiful design and ambiance. However, issues with accessibility, temperature control and cleanliness detract from the experience for others. Parking garners consistently positive remarks for its spaciousness and free availability.
Guests' opinions on the beds vary with some finding them comfortable while others report issues with comfort and maintenance. The resort's four-star rating is debated with some amenities and service aspects falling short of expectations.
In summary, Virginia Resort & Spa - Adults Only excels in location, friendly staff and wellness facilities, but could enhance guest satisfaction by addressing food variety, room maintenance and consistency in service standards.
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