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Summary of reviewsBela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo enjoys high praise for its prime location, strategically nestled in the heart of São Paulo. Situated close to key landmarks, such as Avenida Paulista, various shopping centers and bustling streets like Consolação and Augusta, the hotel offers outstanding convenience for both tourists and business travelers. Guests appreciate the proximity to public transportation, essential amenities like supermarkets, bakeries and restaurants, as well as the quiet and safe neighborhood. Free on-site parking further adds to the convenience, especially for those traveling by car.
While the hotel’s location is a clear highlight, the accommodations have received mixed reviews. Some guests commend the spacious, clean and well-equipped rooms, featuring amenities like microwaves, refrigerators and Smart TVs with reliable internet service. The pet-friendly policy and the cleanliness of some rooms further contribute to a cozy atmosphere suitable for short stays. However, other guests criticize the rooms for being outdated with several maintenance issues, including uncomfortable beds, noisy street-facing rooms and problems with cleanliness and odors.
Cleanliness standards also evoke varied feedback. Some guests note the hotel’s commendable hygiene practices and well-maintained rooms, while others point out serious housekeeping lapses and maintenance problems such as moldy bathrooms and rusty appliances.
The staff at Bela Cintra Flat Service receives consistent acclaim for their professionalism and friendliness with many guests expressing satisfaction with the attentive and helpful service provided. The reception staff, in particular, is often highlighted for their politeness and efficiency.
Despite these positives, the hotel's breakfast offerings have been widely criticized. Guests frequently mention that breakfast is not included in the room price and describe the limited options as basic and overpriced. Many suggest that improvements in variety and quality are needed to match the overall value of the stay.
Connectivity via Wi-Fi also receives mixed reviews. While a few guests find the Wi-Fi to be excellent, most criticize it for being slow, unreliable and occasionally unavailable. The additional charges for exceeding data limits also add to the negative sentiment.
In summary, Bela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo offers an attractive option for visitors looking for a centrally located and convenient stay with friendly staff, though some elements like room maintenance, breakfast quality and Wi-Fi connectivity require improvements to enhance overall guest satisfaction. Show more
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Categories
Dog Friendly Aparthotel
Aparthotel with Parking
Cheap Aparthotel
Room Types
Deluxe Double or Twin RoomThis double room has a minibar, microwave and tile/marble floor.
Standard Triple RoomThis triple room features a kitchenware, air conditioning and microwave.
Standard Double Room with FanOffering free toiletries, this double room includes a private bathroom with a shower. The fully equipped kitchen features a refrigerator, kitchenware and a microwave. The spacious double room offers a minibar, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a shower. Meals can be prepared in the kitchen, which has a refrigerator, kitchenware and a microwave. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box.
Guest Reviews
7.4
Good
Location
Nestled in the heart of São Paulo, Bela Cintra Flat Service boasts an enviable location that has garnered significant praise from its guests. The hotel is strategically positioned just moments away from key landmarks, including Avenida Paulista, shopping centers, subway stations and vibrant streets like Consolação and Augusta. Guests frequently highlight the convenience of having various essential amenities nearby, such as supermarkets, bakeries, restaurants, cinemas, bars and cafes, all within walking distance. The quiet and safe neighborhood offers a peaceful retreat amidst the bustling city.
The hotel's surrounding area makes it easy to access popular tourist spots, business centers and public transportation, ensuring a hassle-free travel experience. The presence of onsite parking adds to the convenience, especially for those traveling by car. Guests have also noted the excellent value for money and the helpful, friendly staff that contribute to a comfortable and pleasant stay.
Accommodations are described as spacious, clean and well-equipped, providing a cozy atmosphere that's ideal for short stays. Furthermore, it's a pet-friendly establishment, making it a versatile choice for travelers with pets. All these factors combine to make Bela Cintra Flat Service an attractive option for visitors seeking a central, convenient and welcoming place to stay in São Paulo.
Breakfast
Bela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo faces several critiques regarding its breakfast offerings. Guests highlight that the hotel generally does not include breakfast in the room price and the options provided are very basic and limited. Complaints of a lack of variety and nutritional options are common with some guests noting the absence of items suitable for those with dietary restrictions, such as lactose intolerance.
The breakfast provided is described as minimal, featuring just toast and black coffee and some guests find it overpriced for the quality and selection available—citing an 18 reais charge for a simple set of processed items. Additionally, the breakfast service is criticized for lacking clarity with some guests unaware of its availability due to poor communication from the hotel staff.
On a positive note, those needing breakfast can find nearby bakeries that offer more satisfying options. However, guests overwhelmingly feel that for the price of their stay, a more comprehensive and varied breakfast should be included.
Rooms
The reviews for 'Bela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo' present a mixed picture of the hotel's rooms. On the positive side, some guests appreciated the cleanliness and the basic yet functional amenities included in the rooms such as microwaves, refrigerators and sinks. The presence of Smart TVs with multiple channels, reliable internet service and a friendly staff were also highlighted positively. Some rooms were noted to be spacious and well-maintained, providing clean bedding and towels.
However, many guests found the accommodation wanting in several aspects. Common complaints include the outdated and old appearance of the rooms, cramped and poorly maintained bathrooms and uncomfortable beds and pillows. The rooms facing the street were described as noisy and there were significant issues with cleanliness and odors in multiple reviews with some reports of musty smells and unpleasant cigarette smoke. The lack of soundproofing also caused disturbances from neighboring rooms and hallways. Facilities and furnishings seemed to be worn out with many suggesting the need for renovation and better maintenance. Some guests highlighted discomfort due to the room temperature being too cold, while others found the overall space too small for comfort.
In conclusion, while the hotel provides basic and functional amenities with good staff service and cleanliness in some areas, the outdated conditions, small and uncomfortable rooms and noise issues might be a setback for many travelers.
Beds
Bela Cintra Flat Service in São Paulo offers beds that have received varied feedback from guests. On the positive side, some guests mentioned that they found the beds to be comfortable, describing them as extremely comfortable and clean. However, there is a significant number of reviews highlighting issues with the beds and mattresses. Many guests found the mattresses to be hard and uncomfortable with some comparing them to thin beach mats. Complaints also included hard pillows and beds that make noise. Other frequent remarks were about small bed sizes, which were particularly problematic for taller guests and issues with the cleanliness and quality of bedding, such as dirty bedsheets, old blankets with strong odors and stained towels. While the spaciousness of rooms and other amenities like kitchen areas received positive notes, the beds and bedding are areas noted for improvement. Overall, for travelers prioritizing bed comfort, it might be worth considering these points before booking.
Cleanliness
'Bela Cintra Flat Service' in São Paulo presents a mixed experience based on guest reviews. Many guests have praised the accommodation for its cleanliness, noting that the rooms were clean and well-organized. Specific mentions of clean wardrobes, hygiene kits and an overall very clean environment suggest that the hotel's approach to maintaining certain standards is commendable. The presence of polite and attentive staff also enhances the atmosphere, as does the provision of free parking and excellent shower facilities in the rooms.
However, these positive aspects are contrasted by significant criticisms concerning the cleanliness and maintenance of the property. Several guests noted issues such as dirty bathrooms, used dental floss on the floor and unclean bathroom windows. Furthermore, complaints about an old, dirty cloth used as a bath mat and a room that had visible hair from previous occupants highlight serious lapses in housekeeping standards. Additional negative feedback pointed to the cleanliness of shared spaces with reports of trash in elevators and corridors being left unattended for days.
Maintenance problems were also highlighted with some reviews mentioning rust on appliances, moldy bathroom windows and a persistent sewage smell when the shower was in use. These issues suggest a need for improved upkeep and deeper cleaning routines to meet guest expectations more consistently.
In summary, while 'Bela Cintra Flat Service' can offer a clean and pleasant stay with dedicated staff, significant attention to detail in housekeeping and maintenance is required to ensure a more uniformly positive experience for all guests.
Staff
The reviews for Bela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo paint a very favorable picture of the hotel staff. There is consistent praise for their professionalism, friendliness and helpfulness with guests frequently highlighting the excellent customer service. The reception staff, in particular, receives a multitude of compliments for being very attentive, polite and efficient and the 24-hour availability ensures that all guest needs are promptly addressed at any time.
Many guests noted the welcoming atmosphere and the competence of the entire team, describing their interactions with the staff as pleasant and accommodating. The front desk and cleaning staff were often mentioned for their kindness and readiness to assist, contributing significantly to the guests' overall satisfaction. Despite one or two mentions of less favorable interactions, the overwhelming sentiment is one of excellent hospitality and dedication from the staff, who make every effort to ensure a comfortable and smooth stay. This attentive and service-oriented approach sets a positive tone that resonates through the reviews, reinforcing the hotel’s reputation for superb customer service.
Wi-Fi
When staying at Bela Cintra Flat Service in São Paulo, guests have varied experiences with the Wi-Fi. Some mentioned that the Wi-Fi signal is excellent and highlighted the added convenience it provides given the hotel's prime location. However, the majority of reviews pointed out issues such as instability and poor signal strength. Guests described the internet as slow, unreliable and sometimes completely unavailable, even in the bedrooms. Several guests found it frustrating that the Wi-Fi is not free or that it comes with limitations with extra charges for exceeding certain data limits. Despite these drawbacks, the positive reviews emphasize that when the Wi-Fi does work, it meets basic browsing needs.
Parking
Bela Cintra Flat Service offers a valuable perk often sought after in São Paulo—free on-site parking. Guests appreciate the inclusive garage, highlighting it as a key benefit in such a bustling city. The hotel's location is consistently mentioned as a strong point with easy access to major tourist attractions and a good cost-benefit ratio. Reviews repeatedly praise the polite and friendly staff, noting their flexibility regarding car park arrangements. While the parking structure is described as tight and narrow, requiring some maneuvering, it remains a significant advantage due to its affordability and convenience. Overall, the inclusion of free parking enhances the guest experience at this well-situated hotel.
No, Bela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo doesn't have any pool.
No, a spa isn't available at Bela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo.
Yes, Bela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo welcomes dogs.
Yes, parking facilities are available at Bela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo.
No, Bela Cintra Flat Service próximo aos principais pontos de turismo de São Paulo doesn't have a gym.